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Reviews of Occidental Madrid Este 4 stars

Julian Camarillo, 19-21, San Blas, 28037 Madrid, Spain

#232 of 327 hotels in Madrid

Guests' Choice

Review score

Based on 560 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    6.9

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    8

  • Free WiFi

    8.3

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Showing 1 - 61

  • Reviewed: 11 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Is too far from everything, it is located in Año distrust district and metro stations are not close

    Is comfortable and clean and people were kind. Beds are super big and good matrix

    Stayed in June 2018

  • Reviewed: 21 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    spacious room, very large and comfy bed, staff were pleasant and helpful. 15 min walk to nearest Metro station but lots of bars along the route to stop and have a tapas or two. Quiet location, but do not expect great views as it is in a residential area, but the hotel has excellent facilities

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good for 3-4 days stay in Madrid, room was ok, some pieces of furniture would need some repair, but everything was clean, great king size bed. I would definitelly recomend to take a breakfast, its good start of the day.

    Stayed in April 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far from subway and center, no great views

    Great breakfasts, big supermarket nearby, large comfy beds, nice modern room and hotel, all neat and clean

    Stayed in April 2018

  • Reviewed: 28 March 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff insisting requesting personal mail to check-in but not explaining its real need (advertising). Finally not given and able to check-in as well.

    Large room, comfortable bed. The breakfast was excellent, Good quality of food.

    Stayed in March 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    If you would like to sightseeing, this hotel is not the best choise, couse by metro around 30 mins the centre.

    The king size bad was amazing and comfortable. The room the same. Good wifi.

    Stayed in January 2018

  • Reviewed: 2 December 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    First thing I'd like to point out is that the staff should learn basic english for international guests. I also didn't like that we had to pay extra if we wanted slippers or bathrobes. Would have liked some complimentary coffee / tea in the room and would have liked the fitness centre to be bigger in size and better equipped (was probably the same size as our room)

    The hotel was very clean. We had a corner placed room - it was spacious enough, very comfy and well lighted. Hats off to the chef - the food we ordered was excellent.

    Stayed in November 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nowhere to make a cup of tea without having to go out of the room and buy one. Too far from central Madrid in a short visit. Not easy transport. Limited eating places.

    Mad Brewing Airy light room Very clean

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was quiet, clean, and comfortable. The buffet breakfast had a vast selection and the quality of the food was incredible. FANTASTIC COFFEE. Plus right around the corner was an amazing brewery. We would gladly stay again, given the quiet location and comfortable accommodations.

    Stayed in October 2017

  • Reviewed: 21 July 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    The hotel is located quite a long way from train station and center city. The Metro stop is about a 10 minute walk and takes one change to get to the train station. 20 to 30 minutes total. Once you get the hang of the metro, it's pretty easy.

    Nice Hotel, friendly staff, good price and a good value. The Hotel is in the suburbs and in an office park type area. There is a nice coffee shop/restaurant a couple of blocks down and some local sidewalk cafes about a five minute walk. There is also a small super market nearby. Otherwise it is a very quiet area.

    Stayed in July 2017

  • Reviewed: 27 April 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    breakfast a bit expensive. cost 30euros is a taxi from airport which i thought was very expensive.

    lovely hotel very modern and new. the bed was massive and sheets so soft and comfy. it was relatively close to the airport. breakfast area is lovely and grand

    Stayed in April 2017

  • Reviewed: 12 February 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Breakfast on saturday mornig opened at 8 o'clock and could not be enjoyed even if paid at 7.30 as planned before leaving to the airport,

    Gym was not large, but was acceptable to the number of peopole training ther

    Stayed in February 2017

  • Reviewed: 14 November 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    The restaurant atmosphere is not great, and there is nowhere else to go nearby.

    Perfectly fine for an overnight, when you are travelling for business and need to stay in the area.

    Stayed in November 2016

  • Reviewed: 5 November 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    The room temperature was a bit cold. I tried to put the heating on but it didn't seem to work or possibly it was not activated for winter (as the outdoor temperature was between 10-20 those days). But it was not a problem.

    The nice, big and quiet room! The room had also a nice working area. The bed was also big. The bathroom was also big and nice. The breakfast was excellent (great variety, fresh orange juice, vegetables and fruit,..) but a bit pricey (14 Euros). But the room was very cost-efficient! Only 70 Euros per day that period. The location was very close to ATOS offices.

    Stayed in November 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location wasn't great. The nearest metro station was a 10-15 minute walk away, and in 36 degree heat that isn't my favourite thing. I'd definitely stay somewhere closer to a station next time.

    The staff were extremely friendly and spoke good English. They are helpful. The room was a good size. Would have been nice if the fridge was a little bigger to store some water but we just about managed. The bed was huge and so comfortable! Aircon!

    Stayed in August 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    the location is a little far away from the centre Madrid but otherwise everything is perfect with this price.

    the best hotel in my 10days stay in Span. very good environment and facility .

    Stayed in June 2016

  • Reviewed: 1 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I know its weird, but everything was perfect, the room was huge, service too.

    EVERYTHING

    Stayed in May 2018

  • Reviewed: 29 May 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly

    Stayed in May 2018

  • Reviewed: 29 May 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Does not have a swimming pull

    I love the double bedroom, gym and breakfast, is EXCELLENT!!

    Stayed in May 2018

  • Reviewed: 17 May 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I love more if there is a swimming pool

    Everything is great, especially the breakfast buffet

    Stayed in May 2018

  • Reviewed: 17 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No welcome coffe/tea at room.

    Super big and comfy bed, cosy and clean room. Delicous coffe at restaurant.

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No Iron in room.

    Extremely comfortable bed. Best out of all my stays around europe. Also great room service and fitness/sauna facilities.

    Stayed in May 2018

  • Reviewed: 5 May 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tv channels are very poor. Only 2 channels worked.

    Nice size room and bathroom. Bed big and comfy.

    Stayed in May 2018

  • Reviewed: 19 April 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No view from the windows

    Excellent place to relax in Madrid.It takes around 35 minutes to reach the city center by metro

    Stayed in April 2018

  • Reviewed: 19 April 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    quality of the restaurant...its low-quality bar, not a restaurant

    Stayed in April 2018

  • Reviewed: 22 February 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Easily accessable

    Stayed in February 2018

  • Reviewed: 12 February 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The Bathroom was not cleaned before I checked in. The previous visitor had spilled soap in bathtub which was left as it is.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location not well connected to the center city and to the airport with public transportation

    The space and facilities

    Stayed in February 2018

  • Reviewed: 24 October 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately no baby bed available.

    Delicious breakfast. Well decorated room. Modern style.

    Stayed in September 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Far from city center, about 15 minutes from the nearest metro.

    The hotel was incredibly clean and the showers were amazing.

    Stayed in October 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Distance from the center

    Very clean, comfort room, nice breakfast

    Stayed in August 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Toilet flush was broken. No toilet brush available.

    Free print service at reception. Clean room with air conditioner in whole hotel.

    Stayed in June 2017

  • Reviewed: 27 June 2017

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    -

    fair price and near the transportation and work activity

    Stayed in June 2017

  • Reviewed: 26 June 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Check-in very slow and not very friendly

    Very nice gym, comfortable bed and nice shower.

    Stayed in June 2017

  • Reviewed: 26 June 2017

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Ants everywhere. Feel like I've been eaten alive in the night?

    Spacious room and good sized bathroom. Huge bed!

    Stayed in June 2017

  • Reviewed: 26 June 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Value for money, localisation, air condition noise

    Breakfast, huge bed

    Stayed in June 2017

  • Reviewed: 22 June 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    At least in my room 106 the Wlan connection was not always the best. But it worked...

    Stayed in June 2017

  • Reviewed: 15 June 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathtub needs to be replaced with a new one

    Fairly comfortable

    Stayed in May 2017

  • Reviewed: 4 March 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Limited English skills at check-in

    Stayed in February 2017

  • Reviewed: 21 January 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Nothing.

    Excellent breakfast.

    Stayed in January 2017

  • Reviewed: 1 January 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very modern hotel Spacious room with giant bed

    Stayed in January 2017

  • Reviewed: 19 December 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    fitness room was too small

    bedroom with king size bed All kind of samples available shower and bath clean

    Stayed in November 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    You have to pay for everything extra in your room, from robes and slippers, to water and coffee.

    comfortable bed, decent gym and sauna

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 March 2016

    • Leisure trip
    • Couple

    The sound isolation was pretty poor so I could hear even normal conversation from other rooms. Hotel is quite far from the nearest metro station, so if you plan on going by public transport keep that in mind.

    Room was very nice and comfortable. Breakfast was very good. I enjoyed the stay. Hotel is in quiet neighborhood. Staff was very helpful and pleasant. Relatively close to the airport.

  • Reviewed: 31 December 2015

    • Leisure trip
    • Family with older children

    The staff was super friendly and very accomodating. Excellent value, beautiful room, very conveniently located close to the Metro and shopping. In Madrid we loved the Museo de Prado, touring the historical sites, shopping, and the FOOD.

  • Reviewed: 13 March 2015

    • Business trip
    • Solo traveller

    The lounge/bar area is kinda poor, with a small range of drinks and not very comfortable. The rooms are not always well soundproofed, depending on location the noise from adjacent bathrooms can be quite loud.

    Good place and easygoing. The breakfast is quite reach, for various tastes, including fruit and veggies. Rooms are quite spacious, quiet and well darkened.

  • Reviewed: 25 January 2015

    • Business trip
    • Solo traveller

    Plenty not to like for a tourist: far from the centre, far from the metro, a modest bar and restaurant, no lounge area. However, for a business trip these are all irrelevant, so from a business perspective it remains a very good hotel.

    This is a business, no-nonsense hotel. Good sized rooms, pretty quiet, good wifi and good staff. Not far from the airport (20min/€20 drive), good standard, no-fuss breakfast, a small gym and sauna which can come in handy.

  • Reviewed: 9 January 2015

    • Leisure trip
    • Couple

    personnel was perfect, the room was well-designed and equipped will all necessary stuff, good restaurant, panoramic windows, free parking on the street

  • Reviewed: 7 March 2016

    • Business trip
    • Solo traveller

    - It's a 10-minute walk to the closest metro station, then a 30-minute ride to the city center.

    - Enormous rooms and beds - Great price for value

  • Reviewed: 17 January 2016

    • Business trip
    • Solo traveller

    Rooms should be a bit bigger

    Good hotel for business travels

  • Reviewed: 8 December 2015

    • Leisure trip
    • Couple

    very small things: locker did not work, when we arrived there were towels only for one.

    Free sauna and gym. Huge bed.

  • Reviewed: 23 November 2015

    • Business trip
    • Solo traveller

    Excellent quality to price ratio. Clean and large rooms, well equipped. I highly recommand

  • Reviewed: 2 November 2015

    • Leisure trip
    • Couple

    Bed extremely comfortable 10 minutes from airport

  • Reviewed: 24 October 2015

    • Leisure trip
    • Group

    Lack of restaurant facilties

    Nice clean rooms. Good facilties. Location near the metro station

  • Reviewed: 16 September 2015

    • Business trip
    • Solo traveller

    clean environment confortable beds Wifi connection

  • Reviewed: 24 June 2015

    • Leisure trip
    • Family with older children

    The dish washer may not be working correctly because we had to check various coffee cups before finding a clean one.

    Staff.

  • Reviewed: 22 June 2015

    • Leisure trip
    • Group

    This hotel did what it said on the tin - clean comfortable, very good value - but no frills

  • Reviewed: 6 June 2015

    • Solo traveller

    Nothing wrong. Well managed.

  • Reviewed: 23 March 2015

    • Business trip
    • Solo traveller

    very bad quality of wifi, unuseable room cold, heater not working and no blanket

    Comfort the price

  • Reviewed: 13 January 2015

    • Leisure trip
    • Couple

    room was very hot at night

    staff and room

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