Bed is not so comfortable, but fair for the price I have paid. Reception area is a bit small. The fridge was totally empty when i have arrived, not even water was offered, I needed to go to the supermarket and buy it.

The room that I chose was spacious, with a long corridor after entering the room, which gave me some extra space. The bathroom had a continuous countertop, with plenty of space for all my make ups, toiletries and cosmetics. Shower had a clothesline and hangers for 2 towels, which is good because I like to organize everything very well in my room. The room for suitcase was also enough for 1 big suitcase + 1 small. Location is very very good and convenient, close to El Corte Ingles, famous stores and supermarket, well placed in Salamanca neighborhood.

Stayed in August 2025

There being no swimming pool.

Bookings site mentioned that the hotel had a swimming pool, but tehre was no pool.

Stayed in September 2025

Attentive staff, great location, clean rooms

Stayed in September 2025

Location

Stayed in September 2025

Breakfast price

Location

Stayed in September 2025

good cost benefit

Breakfast excellent , location, too

Stayed in September 2025

The lobby is tight and can use an update.

Great bed and bathroom. We were on the 8th floor and it was quiet.

Stayed in September 2025

No charging ports anywhere, ridiculous!

Very convinient and close to moat things. Staff was okay apart from those who didn’t speak English, came off a bit rude.

Stayed in August 2025

The only downside was the hospitality. The property provided just one small bottle of water for the entire stay, which felt quite insufficient. Basic amenities like complimentary drinking water in the room were lacking, and I believe such small gestures go a long way in making guests feel welcome given that we paid quite a premium price for booking this property.

The property is located on one of Madrid’s most prestigious and luxurious streets, Calle de Goya — an address that truly reflects old money. I absolutely love this street; it offers everything within walking distance: charming cafés, lively bars, high-end shops, pharmacies, and salons. Connectivity is excellent as well, with both a metro station and bus stop just steps away. Situated right on the main road, the property is easy to find and perfectly positioned for city living. Inside, the interiors are modern and stylish, with well-proportioned rooms and spacious bathrooms that add to the overall comfort and appeal.

Stayed in August 2025

View

Location, comfortable. Quiet

Stayed in August 2025

Expected more for the price range and a 4 stars, the air conditioner (terrible) was a big problem, even tried to complain at the reception but there’s nothing you can do, the minimum temperature at the room was 23° (if you let it open all day long). At summer with Madrid being 40° … for me was not even close to refreshing or enough.

Comfortable and super well located

Stayed in August 2025

The gym didn’t have the right space for more than 2 people working out at the same time. It is one of those places they put some machines to say they have a gym.

The room had amazing light and space. The bed was really comfortable.

Stayed in August 2025

The elevators. I was assigned to the 8th floor room and the elevators were eternal. My room had three windows but you could not see outside. And that really felt suffocating I didn’t like it I had a bit of anxiety. It’s a beautiful clean room gorgeous decor but not sure why you can’t see considering that I was in a room with windows located on different sides.

Location if you plan on staying in specific area in Salamanca.

Stayed in August 2025

Room was quite small for the price.

Excellent location , clean and well equipped room

Stayed in August 2025

Staff are very helpful

Near shoos and connections

Stayed in July 2025

small rooms

Location and staff

Stayed in August 2025

Clean and comfortable for our short one night stay.

Stayed in August 2025

The curtains in the room are see through so not only was the light coming in early but we were visible to the building opposite. Not necessarily the hotels fault, but there was construction happening nearby so it was really loud early in the morning.

Check in/out was very smooth. Location is excellent and easy access to lots of areas.

Stayed in August 2025

Lobby wasnt that nice. Hotel was super noisy., difficult to have a good sleep.

Location

Stayed in July 2025

Service of some of the staff. One night, at 11 I asked for a cup and a small spoon because there was an electric kettle and some tea bags that one can use, but they don’t give you for serve it on… I called the front desk and a lady told me that it was too late and nobody had anything like that, that maybe if ai went down to the restaurant and asked for it, maybe they could give them to me. I just didn’t drink tea. Also the don’t facilitate the Netflix app but they facilitate Chromcast so that you can stream your own Netflix from your electronic device onto the room tv, but the service was broken. I asked when they were going to fix it but they said that the person that did that wasn’t going to come for the whole weekend. So had to watch Netflix on my phone.

Location was great. Room was very comfortable and clean. Shower was really good and powerful… a lot of water.

Stayed in July 2025

The rooms were quite compact

Nice looking and very central

Stayed in July 2025

Superb breakfast!

Stayed in June 2025

Nice hotel in a lovely area! I would recommend for short stay!

Stayed in May 2025

No USB charger ports, towels conditions, poor minibar

Location, confortable and clean beds

Stayed in June 2025