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Reviews of B&B Hotel Getafe 4 stars

Torroja, 13, 28904 Getafe, Spain

#4 of 14 hotels in Getafe

Guests' Choice

Review score

Based on 1817 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 - 66

  • Reviewed: 18 August 2018

    7.5
    They don’t have a laundry service.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    They don’t have a laundry service. I had a long road trip and saw this hotel stating they offer a laundry service so I booked it last minute and came to it to find out they don’t offer it. They told me to go to a local laundromat. What a disappointment. I would not come to this hotel that has misinformation.

    Stayed in August 2018

  • Reviewed: 17 May 2018

    5.0
    It was probably my fault but the location was very far away...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Too far away.

    It was probably my fault but the location was very far away from the centre of Madrid. It was a 10 min walk to the train station and then a 15 min train journey to the Madrid centre. The hotel rooms were adequate and clean. The staff were friendly and helpful. The buffet breakfast was average but worth 7euros if you fill up I suppose.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    9.6
    A place where you would come back again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    My room was next to the lift, I could hear it, when someone was making use of it. Although, must say, that during the most period of time, it was quite.

    It's a nice place where you would like to come back again. Inside was clean, liked it. Staff looked friendly. Secured parking spaces. The price was reasonable, I'd even say cheap, compare to other major cities in Europe.

    Stayed in April 2018

  • Reviewed: 11 March 2018

    6.7
    Nothing special
    • Business trip
    • Group
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    It is really far from the train station. The food that is available 24h is not very tasty, I do not recommend it.

    The staff is really friendly, rooms were clean. It’s a quiet hotel.

    Stayed in March 2018

  • Reviewed: 25 January 2018

    9.6
    Comfortable hotel, nice rooms, good breakfast, good location...
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Comfortable hotel, nice rooms, good breakfast, good location, good staff for a very good price. Easy access (close to highway) - 20' from airport. Bar in the hoteL Good restaurant close by.

    Stayed in January 2018

  • Reviewed: 14 January 2018

    7.9
    the room was clean and supplied with all necessary...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    for those with backpain pillows will be a problem.

    the room was clean and supplied with all necessary facilities including free bottle of water in the fridge.

    Stayed in January 2018

  • Reviewed: 9 October 2017

    9.6
    great for relaxing and spending the night when travelling through Spain.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Ideal location for me, travelling from the Southeast of Spain to the Southwest of France (half way), and located just next to the highway, but the rooms are quiet and the parking is easy.

    Stayed in September 2017

  • Reviewed: 8 October 2017

    8.8
    I'll recommend this hotel, certainly.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    Everything was good

    15 minutes by local train from Ahoia station in Madrid and 10 minutes by foot- and you are here. Comfortable hotel with sufficient breakfast for good money.

    Stayed in September 2017

  • Reviewed: 23 September 2017

    7.5
    The stay was good but needs some corrections like new towels, better beds.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bed needs improvement Not comfortable at all A little more cleanness Change towels very old!

    Hotel people very pleasent Good breakfast Good location

    Stayed in September 2017

  • Reviewed: 8 September 2017

    6.3
    Disappointed
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    No blankets in room. Only single sheet. AC was very loud and more like a blower. Had requested adjoining rooms or at least on same floor well in advance. Ended up with different floor and key didn't work for kids room so receptionist had to let them in (machine not working so could not make a new one). Furthermore there was no tissue paper only toilet roll. Breakfast was vet basic and meats not marked if pork.

    Underground secure parking and price

    Stayed in September 2017

  • Reviewed: 30 June 2017

    7.9
    Staff were really very helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Gym facility was virtually non-existent, which might not be a big sell for some people, but that was one of the deciding factors for us when we booked this hotel. Everything felt just a little outdated in the rest of the hotel.

    Staff were really very helpful. Rooms were clean. Breakfast buffet was decent for the price.

    Stayed in June 2017

  • Reviewed: 16 April 2017

    4.6
    Bad experience!!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very bad! No A/C and no Wi-Fi. Restaurant only few snacks. Not a really 4**** hotel... I transfer to other H2 hotel Fuendelabra and was really bad too, the bed was not in conditions to stay and transferred to other room with too noisy. H2 hotels never, never, never more

    Private Parking

    Stayed in April 2017

  • Reviewed: 21 February 2017

    9.6
    Fab little hotel - don't let location put you off
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Noisy air con even when switched off? Limited cafeteria menu but fine for sandwiches

    Extremely clean rooms with powerful showers. Lovely welcoming staff

    Stayed in February 2017

  • Reviewed: 6 January 2017

    6.3
    Getafe hotel not great.
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast very meagre choice. Water not hot enough for tea making. 15 euros for dog for 1 night!!!

    The beds were comfortable and pillows lovely. Bar up the road was very friendly.

    Stayed in January 2017

  • Reviewed: 29 December 2016

    8.3
    Convenient.
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Had a room with a connecting door. Unfortunately even though it says it has soundproofing this is only to the outside noise. We could hear everything from next door.

    Very easy to find and only a few minutes walk to the renfe direct into the centre of madrid. Clean Friendly staff Spacias bathroom though a bit dark.

    Stayed in December 2016

  • Reviewed: 6 August 2018

    9.2
    Good for lovers
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location..room..

    Stayed in August 2018

  • Reviewed: 9 July 2018

    8.3
    The staff were very friendly and helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The staff were very friendly and helpful.

    Stayed in July 2018

  • Reviewed: 3 February 2018

    10
    Everything was just great.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    -

    Everything was just great. The hotel is very clean and comfortable. The price was very good and the location also ok for Madrid.

    Stayed in January 2018

  • Reviewed: 30 January 2018

    6.3
    Wouldn't return as NO restaurant only micro wave fast food.
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It's only a fast food restaurant, breakfast not worth bothering with.

    Stayed in January 2018

  • Reviewed: 11 January 2018

    9.2
    Peefect for weekend in Madrid
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Easy to find Metro station few hundred meters away 20 min ride to Madrid centre Parking garrage free Cleanlinness Room size Bathroom

    Stayed in January 2018

  • Reviewed: 6 January 2018

    6.7
    Ok
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cold food. When sent it back was still cold.

    Stayed in January 2018

  • Reviewed: 1 January 2018

    5.0
    Little rooms.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Little rooms. Even though it is 4 starts there was no a bath.

    Stayed in December 2017

  • Reviewed: 14 December 2017

    9.2
    Room was too hot but they offered free breakfast as...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room was too hot but they offered free breakfast as compensation!

    Stayed in December 2017

  • Reviewed: 21 November 2017

    8.3
    I just stay for one night (few hours) so i havent see a lot...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I just stay for one night (few hours) so i havent see a lot of hote but the room was all right and clean.

    Stayed in November 2017

  • Reviewed: 17 November 2017

    7.5
    Location not good as there are no shops,restaurants nearby
    • Business trip
    • Group
    • Double Room (1 Adult)
    • Stayed 1 night

    Location not good as there are no shops,restaurants nearby

    Stayed in November 2017

  • Reviewed: 10 November 2017

    6.3
    Good for 1 or 2 nights when on business trip
    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 2 nights

    No iron or iron board available...

    The beds are very comfortable. And the hotel is relatively quiet considering the area close to a high/motor way

    Stayed in November 2017

  • Reviewed: 7 November 2017

    9.2
    Have stayed here before and will stay here again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed comfortable. Room clean. Friendly staff. We like the underground car park which gives a sense of security.

    Stayed in November 2017

  • Reviewed: 1 October 2017

    6.7
    Basic
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant used to be worth a visit.

    Stayed in September 2017

  • Reviewed: 21 September 2017

    7.1
    Everything was good
    • Business trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The staff don't now how to speak in english ..took us ages to understand each other

    Everything was good

    Stayed in September 2017

  • Reviewed: 18 September 2017

    9.2
    Excellent
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It was not far from the train station and there was a supermarket near.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    10
    very enjoyable.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    nothing

    We didn't have breakfast. The area is very safe. We were always out to midnight without any worries

    Stayed in September 2017

  • Reviewed: 26 August 2017

    9.6
    Very relaxing stay!
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    A bit far from everything, but I knew that when I booked!

    The room, the staff, the value for money!

    Stayed in August 2017

  • Reviewed: 28 July 2017

    10
    Breakfast was great, hospitality good.
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Food in cafetaria/restaurant

    Breakfast was great, hospitality good. Fine to Walk with the dog. Supermarket nearby.

    Stayed in July 2017

  • Reviewed: 22 July 2017

    7.9
    - Free parking under the Hotel
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 4 nights
    • Submitted via mobile

    - Gym not as shown on the fotos - AC not really cooling

    - Free parking under the Hotel

    Stayed in July 2017

  • Reviewed: 27 April 2017

    8.8
    Breakfast
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    Breakfast

    Stayed in April 2017

  • Reviewed: 13 April 2017

    9.6
    30 min. Drive from Madrid airport
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Boring neighborhood

    Great price. Good room. Nice breakfast. Outside Madrid. Good for night accommodations when you fly in.

    Stayed in April 2017

  • Reviewed: 11 April 2017

    7.5
    Great Location Clean tidy hotel
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Milk was warm/sour

    Good location to stay, with good walking areas fro the dog! Staff were good .

    Stayed in April 2017

  • Reviewed: 5 April 2017

    8.8
    It is very clean with helpful staffs.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    The breakfast is very limited and not like a 4 star hotel.

    It is very clean with helpful staffs. It is very quiet although it is near a highway.

    Stayed in April 2017

  • Reviewed: 21 March 2017

    7.5
    Time of breakfast
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Time of breakfast

    Stayed in March 2017

  • Reviewed: 6 March 2017

    9.6
    Great find! Unbelievable value.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't care for the long round pillows

    Rooms were very clean and the hotel staff were very friendly.

    Stayed in March 2017

  • Reviewed: 19 February 2017

    10
    Beds were very comfortable!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were very comfortable! The coffee was delicious;)

    Stayed in February 2017

  • Reviewed: 9 February 2017

    7.1
    Good bed & nice en suite
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant menu was poor - ate elsewhere

    Good bed & nice en suite

    Stayed in February 2017

  • Reviewed: 30 January 2017

    7.1
    not a bad location, breakfast and cleanness
    • Business trip
    • Couple
    • Double Room
    • Stayed 5 nights

    I don‘t like to be disturbed in the middle of the night

    not a bad location, breakfast and cleanness

    Stayed in January 2017

  • Reviewed: 2 November 2016

    7.9
    Nice place for long drive stopover
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Modern and clean

    Stayed in October 2016

  • Reviewed: 27 October 2016

    7.1
    Dissapointing
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Restaurant facilities too basic

    Rooms quiet even though next to a motorway

    Stayed in October 2016

  • Reviewed: 20 October 2016

    8.8
    Friendly, clean, good value for money
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    No swimming pool

    Everyone was kind, friendly & helpful. The shower was very good, the place in general was very clean, very pleasant stay

    Stayed in October 2016

  • Reviewed: 10 October 2016

    8.8
    fabulous staff
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    room close to motorway noisy plumbing in the night!

    fabulous staff

    Stayed in October 2016

  • Reviewed: 11 September 2016

    8.8
    Ok for a night stop on a car trip.
    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night

    Garage entrance is a bit narrow. Breakfast is very poor for a 4 star hotel.

    Friendly staff, clean room.

    Stayed in August 2016

  • Reviewed: 2 September 2016

    10
    Good hotel
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Free parking spaces, the reception was very kind and helpful.

    Stayed in August 2016

  • Reviewed: 28 August 2016

    10
    Everything.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    None

    Everything.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 February 2016

    8.3
    A clean nice place, Dental accessories (tooth paste and...
    • Leisure trip
    • Couple

    The room was a bit small. The bed was comfortable but too high and also you might need toe protector or toe saver lets say not to stub and hurt your toes with the bed frame legs. The bed legs are awful!

    A clean nice place, Dental accessories (tooth paste and brush) was really useful. not all hotels have it.

  • Reviewed: 9 January 2016

    6.3
    The room & bathroom was very nice.
    • Leisure trip
    • Couple

    The room was far too hot (27c) & when we rang reception to ask how we could lower the temperature we were told that there was no air conditioning, only heating & we should open the window. But when we did we were unable to sleep because of the traffic noise. So we had a very bad night's sleep. When we complained to reception the next morning all she said was "yes the hotel is hot".

    The room & bathroom was very nice. Breakfast was ok.

  • Reviewed: 23 December 2015

    8.3
    Totally perfect value for the price.
    • Business trip
    • Solo traveller

    Not as pet-friendly as announced: the cleaning extra fee is 20 euros PER CAP PER NIGHT (the conventional rate is 10-15 euros for the entire stay and doesn't depend on the number of pets the guest brings). Located i the middle of nowhere but OK if one travels by car and the business destination is located in the same area.

    Totally perfect value for the price. Very comfortable, neatly designed. Good breakfast. Free parking.

  • Reviewed: 30 October 2015

    7.0
    Cleaning team much more nice to the clients than the staff...
    • Business trip
    • Couple

    We arrived late after a long trip, and the hotel made us sleep on a smoking room when we aren't even smokers. We felt violated on our health... We woke up with a througt very dry... problem has been resolver only for the second night. The girl who was cleaning the breakfast hall was doing noise with it like it was on a fight... Should be more quiet, delicate...

    Cleaning team much more nice to the clients than the staff on the entrance place. Space was nice, rooms are clean and design is modern.

  • Reviewed: 27 October 2015

    9.2
    The room was lovely bed was comfy also the staff bring us a...
    • Leisure trip
    • Couple

    Lack of kettle in room for coffee

    The room was lovely bed was comfy also the staff bring us a bottle of champagne and truffles to our room for our wedding anniversary witch was a great touch. Staff was really helpful with everything

  • Reviewed: 1 March 2016

    7.5
    H2 have smoking rooms 2nd floor🤗, staff were lovely
    • Couple

    The pizza, fair play though the guy went out of his way to make us one!!

    H2 have smoking rooms 2nd floor🤗, staff were lovely

  • Reviewed: 14 February 2016

    9.2
    Happy staff
    • Leisure trip
    • Family with young children

    Happy staff

  • Reviewed: 16 January 2016

    5.8
    Cleanliness
    • Business trip
    • Solo traveller

    Wi-fi really poor

    Cleanliness

  • Reviewed: 9 December 2015

    3.3
    Nothing about this hotel.
    • Business trip
    • Couple

    Very expensive for aht you were getting in trems of service and room

    Nothing about this hotel.

  • Reviewed: 17 November 2015

    10
    Newly refurbish with an elegant a modern taste!
    • Leisure trip
    • Couple

    Newly refurbish with an elegant a modern taste!

  • Reviewed: 13 October 2015

    8.8
    Clean, modern furniture
    • Leisure trip
    • Solo traveller

    No warm breakfast die

    Clean, modern furniture

  • Reviewed: 29 September 2015

    8.3
    Nice area close to metro and Getafe sites.
    • Leisure trip
    • Couple

    Could hear everything from the corridor

    Nice area close to metro and Getafe sites.

  • Reviewed: 6 September 2015

    4.6
    It's v good , but BB is not good
    • Business trip
    • Couple

    It's v good , but BB is not good Also location and price are V Good

  • Reviewed: 29 August 2015

    10
    Hotel beautiful and clean , rooms very well equipped, great...
    • Leisure trip
    • Group

    Hotel beautiful and clean , rooms very well equipped, great value for money

  • Reviewed: 30 April 2015

    7.1
    The staff
    • Leisure trip
    • Family with young children

    Internet and Breakfast

    The staff

  • Reviewed: 18 April 2015

    9.6
    The sraff,service and facilities were FAB!
    • Leisure trip
    • Couple

    It is located a little away from the city centre.But no regrets for choosing this place :)

    The sraff,service and facilities were FAB!!

There are also 41 reviews without text. These impact the overall review score.

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