Vía Emilio Ortuño, 18, 03501 Benidorm, Spain
#84 of 131 hotels in Benidorm
Guests' ChoiceBased on 420 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
8.9
Value for money
8.0
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Steven
SpainThe breakfast could better
Easy all round
Stayed in April 2024
Reviewed: April 18, 2024
Peter
SpainAll English channels on TV we're blocked out. Considering nearly all guests were English, not good.
Breakfast was great
Stayed in April 2024
Reviewed: March 30, 2024
Sharon
United KingdomNothing
Excellent lots of choice loved the Proseco
Stayed in March 2024
Reviewed: March 11, 2024
Romualdo
NetherlandsN/A
Great position, close to the old Town and Levante beach. Very friendly staff. I have appreciated the surprise for my birthday ( a bottle of sparkling wine in my room)😊
Stayed in March 2024
Reviewed: March 3, 2024
Ian
United KingdomFor my needs, it ticked all the boxes ... if the weather had been just a bit warmer ... 4 stars Plus!
I needed a comfortable base to explore the city and area using local transport. Situtated close to all amenities, it was a perfect choice. The food choices on offer at all the meals were excellent ... homestyle cooking with healthy choices at all meals. The hotel was spotless and the staff very friendly and accomodating
Stayed in February 2024
Reviewed: February 8, 2024
Mika
Spainwhen arrived, even ask parking, no guiding to garage in advance, have to driven around and around...
Great location, in the heart of thinghs, breakfast lot of people, lot of noise...ok service
Stayed in January 2024
Reviewed: January 22, 2024
Kevin
United KingdomBreakfast could have been warmer
Lovely and clean, great location, great staff
Stayed in January 2024
Reviewed: January 19, 2024
Annika
United KingdomLocation was perfect for us to enjoy the old town and venture to the busy areas when we chose to. Breakfast was plentiful and a good variety, including gluten and lactose free options for two of our group. Staff were fantastic, happy, welcoming, helpful and accommodating.
Stayed in January 2024
Reviewed: January 16, 2024
Helen
United KingdomThe hotel is well presented. Lovely cosy lounge area. Most members of staff speak English and are extremely helpful. The hotel is very very clean. Would definitely come back if ever in Benidorm again.
Stayed in January 2024
Reviewed: January 1, 2024
Laura
SpainIf I had to really nitpick the only things that could be improved would be the heat of the indoor swimming pool. It was borderline too cold . Also the breakfast didn’t have any British sausages to go with the full cooked breakfast.
The reception staff are so super helpful and friendly! The parking was really easy . Normally in Benidorm it can because a nightmare trying to get a parking space but this was right outside the reception. Swimming pool was heated and the kids loved it !
Stayed in December 2023
Reviewed: December 24, 2023
Hans
NetherlandsThey have their own parking garage and the beach and restaurants are nearby.
Stayed in December 2023
Reviewed: December 22, 2023
Julie
SpainThe radiators were not working and the air con didn’t heat the bathroom. The bathroom was chilly.
The central location and the friendly staff The choice of food at breakfast
Stayed in December 2023
Reviewed: December 20, 2023
Sean
United KingdomPool area ( and you have wear a hat that you pay for !!!) /sun decks all a bit dated , restaurant average .
Location was ok , weather was great
Stayed in November 2023
Reviewed: December 16, 2023
Marc
BelgiumGood breakfast good location
Stayed in December 2023
Reviewed: November 28, 2023
Daniel
United KingdomIt was not possible to arrange an early check in, it would be good if you could arrange this even if there was a small fee to pay. We had to pay extra for shower caps to use the pool which we didn’t know about/I have never experienced this before. The hot items at breakfast weren’t hot enough.
Excellent location. Nice exterior/interior of the hotel. The pool was good. Good value for money, and breakfast included. Room had a balcony and a fridge. There was a gym, we didn’t have time to use it as we were there for only 1 day but normally I would.
Stayed in November 2023
Reviewed: November 14, 2023
Brian
United KingdomThe Bacon. Often a que for coffee machines and toasters which didn't work very well.
Friendly staff.
Stayed in November 2023
Reviewed: November 3, 2023
Pete
United KingdomNA
Just off plaza street up the ramp next to Mc Donald’s easy to get to strip 5 min walk
Stayed in October 2023
Reviewed: October 29, 2023
Doris
United Kingdomthe pool was very shaded
friendly and helpful staff and such a nice smell in reception. breakfast was lovely and plenty of choice
Stayed in October 2023
Reviewed: October 24, 2023
Leah
United KingdomNothing
Good location nice room
Stayed in August 2023
Reviewed: October 6, 2023
James
United KingdomThe aircon in all the room we had didn’t blow very cold. The outside air temp wasn’t particularly high so didn’t cause an issue but at the height of summer it would have been an issue.
Very clean. Bedding was nice and the mattress was very comfortable. Water pressure in the shower was epic.
Stayed in October 2023
Reviewed: October 4, 2023
Deborah
United KingdomPool did not get much sun during key times of day
Close to everything
Stayed in September 2023
Reviewed: September 18, 2023
Simon
United KingdomAttitude of breakfast staff
Decent price
Stayed in September 2023
Reviewed: September 18, 2023
Andrew
United KingdomMy room on arrival was ‘clean’ but seemed rushed so felt it was not properly clean giving that uncomfortable feeling. My actual room was in need of an update, bathroom,fridge,Air-con all functional but past their best, I think in fairness the hotel is being updated gradually as some areas do look better than others!
Location is really good. Staff are really friendly. Breakfast is good value.
Stayed in September 2023
Reviewed: September 16, 2023
Robert
United KingdomClean and tidy will come back again
Stayed in September 2023
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