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Reviews of Berenguer IV 3 stars

Despuig 36, 43500 Tortosa, Spain

#4 of 10 hotels in Tortosa

Guests' Choice

Review score

Based on 1108 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    7.8

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Showing 1 - 64

  • Reviewed: 18 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I wish we could post more photos here. Would love to show the lovely, sheltered pool and the impressive exterior of the hotel.

    Lovely hotel in a beautiful spot overlooking the beach. Huge number of breakfast options. Ate by the pool. Parking (extra fee) under building. Loved our stay.

    Stayed in May 2018

  • Reviewed: 3 March 2018

    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Our view from the room wasnt good and it did smell outside a lot in the evening

    Staff helpful and polite.location near to the station.comfortable cosy room and very warm.

    Stayed in March 2018

  • Reviewed: 15 January 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The staff were very friendly, offered to call us taxis and watch the bags etc whilst we explored the town during the day. comfy bed, nice breakfast, big clean room!

    Stayed in January 2018

  • Reviewed: 11 January 2018

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Overall the hotel is adequate, but the public areas look tired and the carpets are grubby. Refurbed bathroom, but with a cheap unadjustable shower head, so low water pressure! Garage is supposed to be for hotel guests only, but when we arrived at 10pm, market traders were loading up transit vans inside which didn't inspire confidence over the level of security. In common with many hotels the walls are paper thin so you can hear every cough and worse from neighbouring rooms. Not great for the money.

    Well located for the city centre shops and restaurants. Off road parking available at a charge.

    Stayed in January 2018

  • Reviewed: 8 September 2017

    • Leisure trip
    • Group
    • Triple Room (3 Adults)
    • Stayed 1 night

    Nice and clean room. We arrived a bit late and when we asked about parking receptionist said it's full. When we said that in this case we have to change the hotel the parking turned out safe and almost empty : ) but was payable.

    Stayed in September 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Tea and coffee facilities in room would be nice

    Clean, comfortable and good value hotel just beside rail station and handy for the fascinating old city of Tortosa. Spacious, well-equipped room.

    Stayed in July 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room is quite small (the bed occupies about 1/3 of the room), also the room has big corridor and big bathroom. The corridor is quite narrow, and suitcase set on stand partially blocks way to bathroom. Air conditioner doesn't provide sufficient cooling. The room has very poor light, however corridor and bathroom have bright light, may be even in excess. The cabinet has no shelves.

    The room has big desk and the bed is real double one. WiFi works good and stable.

    Stayed in May 2017

  • Reviewed: 28 May 2017

    • Leisure trip
    • Family with young children
    • Twin Room with City View
    • Stayed 1 night

    it is in the centre of the town but located in a very quiet street, also 5 minutes walking to the railway and bus stations.

    All facilities and staff were very helpful, thank you

    Stayed in May 2017

  • Reviewed: 22 April 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The carpets in the corridors were a bit stained but this is a very minor issue as far as our stay was concerned.

    Very good and helpful staff who spoke English. Excellent and roomy undercover parking facility across the road - you need the staff to open it up for you. Room and bathroom quite comfortable with everything you could need. Excellent breakfast with fresh cakes. Excellent Italian restaurant a few yards along the road.

    Stayed in March 2017

  • Reviewed: 8 April 2017

    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 2 nights

    The air conditioning did not operate in winter !!! The room was excessively HOT and despite having the windows open totally we were very uncomfortable during the evening

    The parking and breakfast were excellent and definite value for money

    Stayed in April 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The quality of the coffee and juice at breakfast could be improved but otherwise, no complaints at all.

    This hotel is right next to the station and very handy for the train and the town. It's a no-nonsense hotel with comfortable rooms and helpful staff. It's not high on charm but if you want a clean, comfortable, well-located hotel that's good value for money, this ticks all the boxes.

    Stayed in February 2017

  • Reviewed: 10 January 2017

    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 1 night

    The beds are too hard for me as the base is solid wood and the mattress didn't have any give. Also the bar opposite our room was very noisy until midnight with people standing outside to smoke.

    The bathroom was great and the bedding was clean and fresh. Reception staff were very helpful.

    Stayed in January 2017

  • Reviewed: 24 December 2016

    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much of a view at the back of the hotel but not a big issue for me.

    Bed comfortable, room clean, staff seemed fine. perfect location for me personally.

    Stayed in December 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty/stained carpet in hall, air con inefficient, no bar, difficult to find as street name given by Booking.com is Despuig when the real name is Cristofel Despuig.

    Good parking, very helpful staff, very short walk to restaurants and bars, large comfy bed, great towels!

    Stayed in September 2016

  • Reviewed: 24 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The interior of the hotel looks a little bit old. Room is spacious, it was supposed to have a double bed, but instead it had two twin beds joined together + a 3rd bed inside the room, which made it a little crowded. Room view was terrible - an internal yard between old buildings. (Almost) no natural light in the room.

    Location is very close to the city center. Room is spacious. Room and bath looked recently renovated. They have underground parking, but in order to get in you will need a smaller car. Staff was very nice.

    Stayed in August 2016

  • Reviewed: 20 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    There was no such thing.

    Excellent hotel,with everything you need for a comfortable stay. Comfy beds.Close to railway station and downtown. Far better than the two 4star hotels we stayed in Tarragona.

    Stayed in August 2016

  • Reviewed: 18 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little noisy on the street side..

    The young staff on reception were extremely competent, helpful, and pleasant. The beds were very comfortable and we appreciated being able to store our bicycles safely inside the hotel.

    Stayed in July 2016

  • Reviewed: 30 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok

    Nice hotel for 1 night when you are traveling in this area

    Stayed in May 2018

  • Reviewed: 4 April 2018

    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 3 nights

    It was great; clean, great receptionists, good location. We really enjoyed our stay!

    Stayed in April 2018

  • Reviewed: 4 February 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The reception should atleast provide HDMI-USB connector for the television.

    Stayed in February 2018

  • Reviewed: 14 December 2017

    • Group
    • Twin Room with City View
    • Stayed 1 night

    Although booked as a room for two, we had to ask for a second toothbrush which was provided eventually.

    Good comfortable beds in a clean environment.

    Stayed in December 2017

  • Reviewed: 29 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff extremely helpful. Good location

    Stayed in October 2017

  • Reviewed: 28 September 2017

    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    A kettle in the room to make a cup of tea would be a bonus

    Comfy beds, spotlessly clean, and great locations for visiting old town.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of information. was not made aware that it was a national holiday and everything was shut during the day!

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fridge was dirty

    Position was good

    Stayed in September 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Solo traveller
    • Twin Room with City View
    • Stayed 3 nights

    Terribly noisy bar across the street.

    The location is perfect for a traveller, the staff is really friendly.

    Stayed in August 2017

  • Reviewed: 19 August 2017

    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Very good value for the price

    Stayed in August 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Solo traveller
    • Twin Room with City View
    • Stayed 3 nights

    The WiFi somewhat slow.

    The staff were very professional and ready to help. The location is good.

    Stayed in August 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was not the most exciting but otherwise fresh and quite acceptable.

    Nice quiet hotel staff very helpful. Secure parking across the street.

    Stayed in June 2017

  • Reviewed: 23 May 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    bit noisy on the road front

    Comfortable room, friendly staff

    Stayed in May 2017

  • Reviewed: 20 March 2017

    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night

    Everything was correct.

    Stayed in March 2017

  • Reviewed: 3 November 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Tidy hotel with helpful and friendly staff located close to the historic attractions of Tortosa.

    Stayed in November 2016

  • Reviewed: 23 October 2016

    • Business trip
    • Couple
    • Twin Room with City View
    • Stayed 1 night

    en general molt be

    Stayed in October 2016

  • Reviewed: 19 October 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    No staff on duty during breakfast. cooked eggs etc on hot plate but cold

    good location. clean and tidy

    Stayed in September 2016

  • Reviewed: 18 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Very well positioned . Very comfortable room SO QUIET we slept well. Well supplied bathroom . Very friendly helpful staff. Secure parking.

    Stayed in October 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Somebody reversed into our motorbike in the secure garage on departing hotel ... Not impressed !!!

    Very helpful and polite staff

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    the view out of the window room 204 and the smell once the window was opened.

    the comfortable beds; friendly staff

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 1 night

    Si ,i la tranquilitat

    Stayed in August 2016

  • Reviewed: 15 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very spacious rooms, close to all you need to see.Giant, comfortable beds.

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel very quiet even though it was July

    Nice hotel good location

    Stayed in July 2016

  • Reviewed: 15 July 2016

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing special..only about the windows in the room, not a big one

    A good three stars hotel, almost a four stars for comfort and furnitures

    Stayed in July 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Average breakfast

    Everything was great - receptipn staff -Maria, excellent

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 January 2016

    • Leisure trip
    • Couple

    A little lacking in character but I didn't expect the Ritz, still great value for money

    Lovely helpful staff that recommended great places to eat. Clean and comfy rooms

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    Comfortable room, very good shower, and staff that were generally friendly, helpful and spoke English well. The breakfast is excellent, with a help yourself buffet with various options including egg and bacon. Somethings that could have been better are that there is no bar or restaurant, although the Italian next door is very good. The underground car park is very small, but on-street parking for free can usually be found with a bit of effort. Taking everything into account, it is worth paying the bit extra as it works out being better value for money

  • Reviewed: 30 August 2015

    • Leisure trip
    • Couple

    The condition of the carpets in the corridors let the place down. The breakfast could have had a better variety of bread, some prepared grated tomatoe and prepared fruit such as melon.

    Liked most things. Secure garage was very important for us. Staff friendly and helpful. In a quiet spot but close walking distance to centre bars and restaurants.

  • Reviewed: 17 May 2015

    • Leisure trip
    • Family with older children

    Se oían las cañerías del baño bastante

    Estuvimos para la media maratón de tortosa y l verdad es que fueron muy amables con nosotros y comprensibles. Lo recomiendo pra estancias cortas, es practico, muy céntrico y las instalaciones están bien por su precio

  • Reviewed: 16 March 2015

    • Business trip
    • Solo traveller

    There is a terrible misleading board at the entrance of Tortosa. It announces the direction of the Hotel but due to works in the street it brings nowhere. I spent more than 45 min to solve this problem. This board is not needed because there are other indications of the Hotel location further downtown

    The bathroom

  • Reviewed: 28 April 2016

    • Leisure trip
    • Group

    nothing except it was 30 minutes walk to the old town. dont bother eating in the italian restaurant close by.

    everything

  • Reviewed: 26 April 2016

    • Leisure trip
    • Family with older children

    Finding the Toilet a bit dirty

    Toilet and room weren't tidy enough.

  • Reviewed: 26 January 2016

    • Leisure trip
    • Couple

    Everything. Nice staff and clean, modern rooms

  • Reviewed: 10 January 2016

    • Couple

    Good location with great secure parking

  • Reviewed: 31 December 2015

    • Leisure trip
    • Couple

    Breakfast not included in the price

    Very central

  • Reviewed: 30 December 2015

    • Leisure trip
    • Couple

    nothing

    The location, the poarking

  • Reviewed: 15 November 2015

    • Leisure trip
    • Couple

    Very close to the train station and quite close to the centre. Beautiful hotel, nicest staff, good wifi connection.

  • Reviewed: 6 October 2015

    • Leisure trip
    • Couple

    Convenient location and secure car parking

  • Reviewed: 2 October 2015

    • Leisure trip
    • Couple

    No Restaurant

    The Room

  • Reviewed: 30 September 2015

    • Leisure trip
    • Couple

    no bad experiences

    good hotel convenient for exploring the historical city.

  • Reviewed: 15 September 2015

    • Leisure trip
    • Group

    The airconditioning did not work adequately in any room in which we were placed

    convenience to family

  • Reviewed: 14 September 2015

    • Leisure trip
    • Couple

    Everything was very fine. Friendly and helpfull staff.

  • Reviewed: 10 September 2015

    • Leisure trip
    • Couple

    garage, clim

  • Reviewed: 12 August 2015

    • Leisure trip
    • Family with older children

    receptionist when we checked in was extremely helpful & friendly nice big room & bathroom great location

  • Reviewed: 11 August 2015

    • Leisure trip
    • Couple

    breakfast poor toaster did not work properly and coffee machine, the coffee not hot enough

  • Reviewed: 30 June 2015

    • Leisure trip
    • Couple

    large room, quiet

  • Reviewed: 26 April 2015

    • Leisure trip
    • Couple

    No bar. We did not realise this when we booked.

    Modern style and pleasant staff.

There are also 25 reviews without text. These impact the overall review score.

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