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Reviews of Berenguer IV This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Despuig 36, 43500 Tortosa, Spain

#15 of 27 hotels in Tortosa

Guests' Choice

Review Score

Based on 83 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.6

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: September 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was full, thank you very much for the stuff who recommended us a near underground parking.

    Very nice staff, thank you very much!

    Stayed in August 2025

  • Reviewed: July 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms a bit small and no plugs for sinks

    Close to city centre - easy walking to restaurants. Clean, quiet and plenty of parking

    Stayed in July 2025

  • Reviewed: June 28, 2025

    8.0
    Perfect
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Alles was goed

    Alles

    Stayed in June 2025

  • Reviewed: June 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    thank you to the friendly staff member at reception for organising a taxi for us on Saturday. It was very late at night and he was very helpful to us

    Stayed in June 2025

  • Reviewed: February 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were lovely. Great location. Breakfast was good. Beds were very comfortable.

    Stayed in February 2025

  • Reviewed: January 28, 2025

    9.0
    Wonderful
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent, very clean and cosy hotel. The stuff was helpful and easy to communicate with. We definitely recommend.

    Stayed in January 2025

  • Reviewed: January 24, 2025

    8.0
    4 nights on a job away from home. This hotel was magic
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's not an issue but the hotel doesn't have a bar

    Great location

    Stayed in January 2025

  • Reviewed: December 15, 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Walking distance from the train station. Spacious, clean rooms and comfy bed. We decided in the hotel to book breakfast extra, which was a good choice with a varied selection like scrambled eggs, muesli, joghurt, fruits etc. Lobby is inviting to spend some time with comfy chairs and even tables if you had to do some work.

    Stayed in October 2024

  • Reviewed: December 12, 2024

    8.0
    It was a great stay. Bed comfortable,very clean,staff really helpful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast could have been better

    The location was good to visit the historic part of the town

    Stayed in December 2024

  • Reviewed: December 1, 2024

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    No access to coffee and tea in the breakfast room during the day. We stayed 4 nights in total touring the city and surrounding area and dropped in to the hotel at different times to take a break. It would have been nice to have a cup of tea or coffee.

    Everything went well, great service from desk staff, great breakfasts, room was beyond expectations, hotel centrally located and around the corner from the train station. After Tortosa we travelled to Tarragona and stayed in KeyHotel's other hotel Hotel Astari.

    Stayed in November 2024

  • Reviewed: November 4, 2024

    10
    Welcoming reception and ideal location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pity there is no bar as it would have been nice for a night cap

    Location excellent for restaurants and shops. Did not have breakfast The room was very quiet and we slept really well, the bed was super comfy.

    Stayed in November 2024

  • Reviewed: September 15, 2024

    10
    I love this hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    So close from train station and city center, clean

    Stayed in September 2024

  • Reviewed: September 8, 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Parking garage (if space available on arrival)

    Stayed in September 2024

  • Reviewed: August 13, 2024

    9.0
    Comfortable and good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower went cold for a few seconds a couple of times, but that’s the only (very minor) moan I have.

    Staff were very friendly and helpful, room was clean and comfortable and in a better condition than some 4* hotels I’ve recently stayed in. Air conditioning in the room was very good. The parking was close by, secure and the spaces were large/easy to park in.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe drink facilities in lounge area

    Lovely family hotel with a warm welcome 😊

    Stayed in August 2024

  • Reviewed: August 12, 2024

    8.0
    Nice place, clean, close to amenities.
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night

    - Parking is not free, you have to pay €10 per night as it's an underground private parking and if you have a low profile car, you can hit the bumper or the parts underneath when you're coming out of the car park, even if you drive slow, because of the narrow curve.

    - Large room & clean. - Comfortable beds. - Friendly and professional receptionist. - Large bathroom. - Close to the town center, though we stopped for one night, passing by the area.

    Stayed in August 2024

  • Reviewed: July 20, 2024

    8.0
    Well located in Central Tortosa
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wi fi not great on our floor.

    Really central location, easy to walk everywhere. Very close to train station. Staff very welcoming. Very clean. Lovely bathroom. Great shower.

    Stayed in July 2024

  • Reviewed: May 18, 2024

    9.0
    Tortosa's people were wonderful to us.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I have severe allergies and the scents used in the laundry and air was hard on my skin. Otherwise everything was perfect.

    The breakfast and staff was fantastic, the facility was spotless. The front desk and maid staff was exceptional.

    Stayed in May 2024

  • Reviewed: March 29, 2024

    7.0
    Our brother has since passed away and we have returned home. As usual our booking with booking.com went as smooth as us
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and comfy. Staff very polite and helpful🤗

    It served the purpose! We were visiting our brother in hospital in Jesus. A bit too far out of the way but that’s not the fault of the hotel! Only fault we found was the lack of Tea/coffee making facility That’s a big issue for us!Other wise I would recommend this hotel.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Good hotel to stay for a while
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nice hotel near the train station and the city center

    Stayed in March 2024

  • Reviewed: February 16, 2024

    9.0
    Convenient stopover on way to France.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in February 2024

  • Reviewed: October 6, 2023

    8.0
    Excellent location and quiet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room’s slightly dated and views not great

    Location excellent, clean room and very comfortable bed

    Stayed in October 2023

  • Reviewed: August 13, 2023

    10
    Clean,good air conditioning and plenty of space to refresh and explore Tortosa.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient location in town .The bath room was nice and big . Easy check in & out with English speaking staff .

    Stayed in August 2023

  • Reviewed: July 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    On the 6th floor you can hear the engines of the hotel. They moved us to the 1st floor. It was better there. The bathroom door is semi-transparent and does not close completely.

    The location was relatively central and close to the train. The staff was very nice. and tried to help us all the time.

    Stayed in July 2023

Showing 1 - 25

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