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Reviews of AC Hotel Som, a Marriott Lifestyle Hotel 4 stars

Arquitectura, 1-3, 08908 Hospitalet de Llobregat, Spain

#16 of 55 hotels in Hospitalet de Llobregat

Guests' Choice

Review score

Based on 334 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    7.9

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8

  • Free WiFi

    8.5

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Showing 1 - 72

  • Reviewed: 1 September 2018

    8.8
    Nice hotel with convenient location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Cleanless

    Friendly reception staff. We have arrived bl2 hours before 3pm and they still let us check in. Good location and it was nice to have air con in the room. One thing we didn't like, floor wasn't clean properly and hasnt been cleaning on a daily basis. Nice stay anyway

    Stayed in August 2018

  • Reviewed: 17 May 2018

    7.5
    The property was very modern, comfortable and had a good...
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    However due to no fault of there own I guess a water tank on the roof had just burst and flooded one half of the entire hotel... the staff were very apologetic that the lifts were out of action and we were on the 5 th floor , but unfortunately a pipe Also burst above reception on our last day which brought down the ceiling , so reception was moved in to the bar area.

    The property was very modern, comfortable and had a good feel to it, the staff were great ( especially under pressure)

    Stayed in May 2018

  • Reviewed: 12 May 2018

    7.9
    The hotel is ok but I think it is overpriced.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't very pretty in my opinion.

    The bed was big and the bathroom was nice. There was free hot drinks and water available for the guests in the lobby.

    Stayed in May 2018

  • Reviewed: 27 April 2018

    7.5
    The staff were extremely helpful in providing information.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    It would have been nice to have coffee and tea available throughout the day.

    The staff were extremely helpful in providing information. I did not have a European adapter, but was able to get one from the desk.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    9.6
    Nice value for the money.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Nice breakfast, easy access to either the city (require some transportation) or to the local mall with a lot of shops. We had a night flight so we ended staying for a couple of hrs in the lobby which was very well accepted and serviced.

    Stayed in April 2018

  • Reviewed: 15 December 2017

    9.6
    Very classy hotel with excellent staff
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room was comfortable and the bathroom was awesome! Huge walkin shower! The breakfast was buffet style but very tasty. On our last night we had to leave at 05:30 am so they made us a bag breakfast.

    Stayed in December 2017

  • Reviewed: 15 August 2017

    7.1
    Would return here for trips to see football. Near airport for quick transfers.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Specifically requested a twin room as travelling with 20 year old daughter. Offered double at check in. Eventually had to sleep on camp bed while daughter enjoyed the double!

    Friendly staff, ideal location for Barcelona football stadium. Very quiet as on outskirts of typical tourist locations.

    Stayed in August 2017

  • Reviewed: 4 August 2017

    7.5
    breakfast was good, the staff were pretty friendly helpful...
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    What I did not like was room service, they did not do a very good job at cleaning the room during our stay. We went to the beach the first day, we came back with some sand on the towels which got on the floor in the room, the next day when we came back for our activities, the sand was still on the floor and even on the bed. we had to peel back the sheets and dust off the beds ourselves.

    breakfast was good, the staff were pretty friendly helpful at checking in and out.

    Stayed in August 2017

  • Reviewed: 3 May 2017

    9.6
    - easy to reach from the airport
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - bed is not very comfy and the hair dryer is pretty old

    - easy to reach from the airport - close to undergroud train station - nearby Gran Via 2 shopping mall (restaurants, coffee shops, stores) - breakfast is good, not excellent, but good - staff is the best. Very helpful, nice people

    Stayed in May 2017

  • Reviewed: 18 April 2017

    7.5
    Good choice for a couple of nights
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness of the bathroom

    The hotel is perfect if you have to stay close to the airport. It's very nice and comfortable. The bathroom was not well cleaned. The rooms are comfortable and the staff is very kind and helpful! As it was a holiday, it seemed that there were not enough staff at the kitchen but the breakfast is really good.

    Stayed in April 2017

  • Reviewed: 29 March 2017

    6.7
    - very good breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    - stuffy room air, obviously smoked inside - room not very clean

    - very good breakfast - parking, even though very tight - short driving to the airport - friendly staff

    Stayed in March 2017

  • Reviewed: 14 March 2017

    8.3
    Decent hotel in a nice area, not to far from the main...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    The ventilation is a little bit noisy. A balcony would be nice, but this is the hotel style (with a large window that only opens a bit).

    Decent hotel in a nice area, not to far from the main transports and the placa d'espanya.

    Stayed in March 2017

  • Reviewed: 24 January 2017

    6.3
    Great if you're on business that side of Barcelona.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    The bathroom in my room hadn't been cleaned properly (especially the loo) but nothing a quick scrub down didn't fix... The room was dark, even with all the lights on - I could barely see to apply my make up in the morning, and I had to sit on the floor in front of the door as I couldn't get close enough to the mirrors in the bathroom.

    The staff were amazing, couldn't be more helpful - even helping me when I got into an argument with a taxi driver! The breakfast was great and the waiting staff were always ready with a fresh pot of coffee. The bed was comfy and there was enough space for me to make a little working space for myself.

    Stayed in January 2017

  • Reviewed: 9 January 2017

    8.3
    Beautiful Hotel overall 👍👏
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are small and they should work on the heating system. It's always cold no matter how you turn high the heater handle. The gym is way too small, maybe just 3 equips .

    The hotel is clean and in a quiet environment, Staff are so friendly and knowledgeable . The breakfast was 👏

    Stayed in January 2017

  • Reviewed: 27 October 2016

    3.3
    No recommendation
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Unprofessional staff- a big queue of guests and longer waiting time of check in and no assistance at all,environment quiet dirty - outside of hotel not recommendable to go outside after 9pm, breakfast very very poor - gives us very hard,stone baguette without butter when asking to prepare for us breakfast early in the morning. All in all, not recommendable and not meeting any standard even for 3 stars??? Hotel.

    Nothing

    Stayed in October 2016

  • Reviewed: 2 September 2018

    10
    Everythings
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everythings

    Stayed in August 2018

  • Reviewed: 22 August 2018

    7.5
    Breakfast too expensive
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast too expensive

    Stayed in August 2018

  • Reviewed: 20 August 2018

    10
    It was a beautiful facility. We didn’t take in the breakfast because the cost was too much.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Facility Staff Room Location to airport

    Stayed in August 2018

  • Reviewed: 5 July 2018

    8.8
    We have enjoyed the stay overall and were satisfied with the service and overall facilities.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    The hotel is too far from the city.

    The facilities were excellent.

    Stayed in July 2018

  • Reviewed: 3 July 2018

    10
    Stay here
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, big and new rooms, close to metro and buses, mall

    Stayed in July 2018

  • Reviewed: 15 June 2018

    6.7
    OK
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Prompt service for the restaurant

    Stayed in June 2018

  • Reviewed: 2 May 2018

    6.3
    Room service food and wine was great
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very thin walls, could hear the next person cough or sneeze

    Room service food and wine was great

    Stayed in April 2018

  • Reviewed: 9 April 2018

    7.9
    Price/quality is excellent.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    -

    Price/quality is excellent. Close to subway/bus to center. Friendly and helpful stuff

    Stayed in April 2018

  • Reviewed: 2 April 2018

    9.6
    Awesome stay in Barcelona
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    lovely accommodation

    Stayed in April 2018

  • Reviewed: 7 March 2018

    9.6
    will come back
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    we hear a little bit the street but did not prevent me from sleeping well

    very good breakfast

    Stayed in March 2018

  • Reviewed: 6 January 2018

    9.2
    Perfect for business stay
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great hotel, very comfortable, good connection to the city

    Stayed in January 2018

  • Reviewed: 19 August 2017

    9.2
    Location-staff behaviour - cleanliness
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location-staff behaviour - cleanliness

    Stayed in August 2017

  • Reviewed: 15 August 2017

    2.5
    Awful and dirty and rude staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bad service

    Stayed in August 2017

  • Reviewed: 16 July 2017

    9.6
    Awesome people, comfy bed and close to public transport,...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Awesome people, comfy bed and close to public transport, easy to get around.

    Stayed in July 2017

  • Reviewed: 15 July 2017

    7.5
    Good for families
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Stayed just one night to catch airplane next day so nothing negative during this stay

    Clean hotel, good for family, friendly staff.

    Stayed in July 2017

  • Reviewed: 8 June 2017

    7.5
    Good transit hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    Staff were very good and helpful. Hotel was all that we expected and we were very satisfied. Good bar food and snacks!

    Stayed in May 2017

  • Reviewed: 13 May 2017

    10
    great location only 2 blocks from the metro that connects...
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    great location only 2 blocks from the metro that connects you with the whole city. So convenient and reasonable price for the expensive barcelona

    Stayed in May 2017

  • Reviewed: 24 April 2017

    7.9
    En general bien!!
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking horrible!

    Stayed in March 2017

  • Reviewed: 18 April 2017

    5.0
    The night shit reception is quite helpful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The cleanest

    The night shit reception is quite helpful

    Stayed in April 2017

  • Reviewed: 12 April 2017

    7.1
    Nice hotel in good location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The walls are very thin and you can clearly hear the conversations of those in rooms next door.

    Stayed in April 2017

  • Reviewed: 11 April 2017

    8.3
    super breakfast!
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    the matrass of the bed was a little hard

    super breakfast! everything really fresh

    Stayed in April 2017

  • Reviewed: 7 April 2017

    10
    bravo
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    very good service professional

    Stayed in April 2017

  • Reviewed: 25 November 2016

    8.3
    It was enjoyable and a comfortable place to spend a weekend in Barcelona.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Kind of smaller than expected.

    Great breakfast and very kind staff. It was in a great location, quieter and in a less busy part of the city.

    Stayed in November 2016

  • Reviewed: 21 November 2016

    10
    Perfect
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect

    Stayed in November 2016

  • Reviewed: 28 September 2016

    7.9
    The beed
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beed

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 April 2016

    9.2
    Everything.
    • Leisure trip
    • Couple

    Room rate a bit expensive for location of the hotel, and the low season. also, breakfirst too expensive.

    Everything. location - although a bit far from center, (close to metro station and some bus lines). Staff very kind, helpful and efficient cleanless, decoration and look.

  • Reviewed: 4 April 2016

    6.7
    Good location for what we wanted which was access to Monjuic.
    • Leisure trip
    • Family with older children

    Car park underneath is very tight but if you don't use this car parking v limited.

    Good location for what we wanted which was access to Monjuic. Locals access cinema and shopping nearby. Not great for central Barcelona unless you have a car.

  • Reviewed: 29 March 2016

    8.3
    Great for an overnight stay, if the second plane is on the...
    • Leisure trip
    • Couple

    Great for an overnight stay, if the second plane is on the next day. Used bus #46 from airport (route “Aeroport -> Plaza de Espanya), and got out at stop “Av Granvia-Fisica” (bus cost 2.15 EUR for 1 person). From there, it was a 5 min walk to the hotel. Hotel was clean and comfortable. Receptionist was nice and spoke English well. Definitely a good deal.

  • Reviewed: 22 November 2015

    8.3
    The afternoon coffee in the lounge.
    • Business trip
    • Solo traveller

    Was given a Twin Bed but not too fussy about that. There were no slippers in the room

    The afternoon coffee in the lounge. The fact that I can earn my Skymiles. Great location close to a mall, bus station and the exhibition hall where I attended a conference

  • Reviewed: 22 September 2015

    9.2
    A great hotel, close to transport connections and opposite a...
    • Leisure trip
    • Solo traveller

    The hotel is out of the city centre, so you need to allow 25min to travel to La Ramblas. Connections are frequent though, so wasn't a problem. I did try to use the gym a couple of times but it was always locked.

    A great hotel, close to transport connections and opposite a large shopping centre with restaurants. The staff were fantastic, the room service prompt and delicious, and the rooms were large and very clean.

  • Reviewed: 14 July 2015

    7.9
    wifi, there is a basic complimentary breakfast, buses are...
    • Leisure trip
    • Group

    we booked a 2 bed room but the beds were together so it was the same as sleeping in a double bed (not so much privacy)

    wifi, there is a basic complimentary breakfast, buses are nearby, quiet area, staff was very nice and helpfull

  • Reviewed: 7 May 2015

    6.7
    not to far from the city centre, good public transport (BUS...
    • Leisure trip
    • Couple

    a bit to loud, if you open the window.

    not to far from the city centre, good public transport (BUS 46, H12, H16, L3 to Pl Espanya / S33, S3 - Train/S-Bahn), good and friendly personel

  • Reviewed: 21 May 2016

    7.1
    Fitness center, quiteness, spacious room, bath tub,
    • Leisure trip
    • Group

    Crappy amenities, dusty floor, too expensive breakfast,

    Fitness center, quiteness, spacious room, bath tub,

  • Reviewed: 4 April 2016

    9.2
    Was not too far from the train station.
    • Business trip
    • Solo traveller

    Breakfast was not complimentary

    Was not too far from the train station. Local shops were at a close enough distance. Staff were friendly

  • Reviewed: 31 March 2016

    8.3
    nice position, and bus and metro are on maybe 200m .
    • Leisure trip
    • Family with older children

    nice position, and bus and metro are on maybe 200m ...

  • Reviewed: 10 March 2016

    9.2
    Staff at the reception were very friendly and helpful
    • Solo traveller

    The lady at the breakfast room looks unapproachable and the water for tea was cold.

    Staff at the reception were very friendly and helpful

  • Reviewed: 10 March 2016

    10
    Clean Atmosphere.
    • Business trip
    • Family with young children

    All good

    Clean Atmosphere. Very pleasant staff

  • Reviewed: 8 March 2016

    4.6
    Room was clean
    • Solo traveller

    Bed wasn't good

    Room was clean

  • Reviewed: 18 January 2016

    7.9
    close to the metro station.
    • Leisure trip
    • Group

    The soundproof is a bit bad...

    close to the metro station. it is very quiet around the hotel.

  • Reviewed: 2 January 2016

    10
    Quiet and comfortable room.
    • Leisure trip
    • Group

    No tea or coffee making facilities.

    Quiet and comfortable room. The staff were very pleasant and considerate.

  • Reviewed: 17 November 2015

    7.1
    Staff
    • Leisure trip
    • Couple

    Location

    Staff

  • Reviewed: 9 November 2015

    7.1
    The gym, is so little that 3 people at the same time can...
    • Business trip
    • Solo traveller

    The gym, is so little that 3 people at the same time can barerly stay inside

  • Reviewed: 30 August 2015

    10
    close to metro stop
    • Leisure trip
    • Group

    a bit far from any sights

    close to metro stop

  • Reviewed: 7 August 2015

    9.6
    Service was very good.
    • Leisure trip
    • Family with young children

    Service was very good. Very helpful staff.

  • Reviewed: 3 August 2015

    10
    nice hitel with nice location
    • Leisure trip
    • Couple

    nice hitel with nice location

  • Reviewed: 9 July 2015

    9.6
    Shopping center across the road and metro short distance.
    • Leisure trip
    • Couple

    Shopping center across the road and metro short distance. Helpfull staff, allowed us room early as well

  • Reviewed: 14 June 2015

    7.1
    Car Park.
    • Business trip
    • Solo traveller

    Car Park.. unless you have a Micro Car the Car park is VERY tight

  • Reviewed: 24 May 2015

    5.8
    location
    • Business trip
    • Group

    room too small

    location

  • Reviewed: 17 May 2015

    9.6
    comfort, service, staff.
    • Leisure trip
    • Family with older children

    Distance to downtown.

    comfort, service, staff.

  • Reviewed: 12 May 2015

    7.5
    Great location
    • Leisure trip
    • Couple

    Great location

  • Reviewed: 10 May 2015

    9.6
    Staff very friendly and willing to help, although not very...
    • Business trip
    • Solo traveller

    A bit slow check out.

    Staff very friendly and willing to help, although not very well informed :)

  • Reviewed: 28 April 2015

    7.5
    Hotel was clean and nice.
    • Leisure trip
    • Couple

    We got for first night room for smokers. Next day we had got a normal room.

    Hotel was clean and nice.

  • Reviewed: 18 April 2015

    7.5
    Service ,comfortable , and rich breakfast
    • Business trip
    • Family with young children

    No service to help for lagage in chick in and out

    Service ,comfortable , and rich breakfast

  • Reviewed: 12 April 2015

    10
    Everything I expected!
    • Leisure trip
    • Couple

    Everything I expected! Very nice! Thank youn

  • Reviewed: 7 April 2015

    9.2
    Very clear
    • Leisure trip
    • Couple

    Servise staff doesn't speak English

    Very clear

  • Reviewed: 2 April 2015

    7.5
    Very close to the mall, plaza de España and from the fira de...
    • Leisure trip
    • Couple

    Very narrow parking, besides being expensive.

    Very close to the mall, plaza de España and from the fira de Barcelona. Easy access to the airport.

  • Reviewed: 6 January 2015

    10
    Clean, facilities
    • Leisure trip
    • Couple

    Clean, facilities

There are also 26 reviews without text. These impact the overall review score.

Showing 1 - 72

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