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Reviews of Hotel Capricho 3 stars

Sa Serreta, 5, 07590 Cala Ratjada, Spain

#5 of 22 hotels in Cala Ratjada

Guests' Choice

Review score

Based on 81 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    8.7

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Showing 1 - 4

  • Reviewed: 31 August 2018

    9.6
    A delightful hotel. Check-in and discover Mallorca's stunning nature
    • Leisure trip
    • Couple

    For once I have absolutely nothing to recommend: we were simply happy about every single aspect of this hotel.

    Hotel Capricho has all the features of a truly excellent hotel: very clean, new infrastructure, a very nice swimming pool that is open until midnight, a great breakfast with lots of fruit and omelettes/pancakes made on the spot. As a cherry on the cake, Sunday's breakfast was accompanied by cava and live piano. The staff, from the reception over the swimming pool bar to the waiters and cleaning ladies, were very friendly. They helped us to discover another Mallorca, including by pointing out some of the superb walks around Cala Ratjada that take you along breath-taking views between the coastline and the mountains. Far away from mass tourism, the hiking tracks connecting Cala Agulla, Cala Mesquida, Capdepera and Canyamel are a joy for body and soul. Check the degree of difficulty before you get started. 50 years of experience and hospitality is shining through!

  • Reviewed: 21 August 2017

    7.9
    Everything was excellent but the wi-fi.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The internet connexion can be considered non-existant. 90% of the times that you try to connect it will provide no service. We connected through 3 different devices and for all of them the problem was similar: you get connected to the wi-fi but it gives no internet access. After 3 trials maybe you get it, but then it is so slow that it is of no use (checking hotmail was almost impossible). I was on holidays but I had to work and connect to my company for a couple of hours and it was impossible. Finally, I had to use my own mobile internet. I checked with the hotel staff and they were not surprised, apparently they know that internet is not properly working but it is not a priority for the hotel. They said I should try and try... Very disappointing for a hotel that it is superb in any other aspect. I needed internet connection and they include it in the description, that was a reason for me to book with them as I needed it. It was a bit of a deception/disappointment.

    Everything was excellent but the wi-fi. Great breakfast and friendly staff. If you don´t need internet, this is a wonderful place to stay.

    Stayed in August 2017

  • Reviewed: 27 March 2017

    9.6
    50th hotel anniversary and still going strong
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bus shuttle service HOPPA let me down back to airport! Never again with them.

    Felt welcome

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 May 2016

    7.9
    Plenty of breakfast food, delicious and served by friendly...
    • Leisure trip
    • Couple

    Mainly German magazines and brochures, only a few English based ones!

    Plenty of breakfast food, delicious and served by friendly staff.

Showing 1 - 4

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