Perfect location, excellent staff! Beautiful view from our room.

Stayed in April 2024

Nothing. Just note it is better for people with good mobility as it is on a steep hill and has stairs to get to the rooms.

This is a wonderful little hotel on the hill below the Alhambra with a beautiful garden and views of the city and Sierra Nevada. Our room had a terrace overlooking the mountains. The service is wonderful and very personal - Alejandro (owner/manager) helped us with directions getting to and from the hotel, getting our luggage in and up to the room (no elevators), parking our car, advice about visiting the Alhambra and with recommendations and directions to attractions and restaurants. Breakfast was delicious.

Stayed in April 2024

I cannot think of anything that could have been better. If your main goal is to visit the Alhambra, this is the perfect place--but you must get your tickets well in advance (we bought ours two months ahead) before going to Granada.

I loved the location of the property which was within walking distance of the Alhambra in Granada. The property and the grounds were beautiful. It is obvious this place is loved and well cared for. It was a bit challenging to to the property by a private car with the windy and narrow streets but the directions Alejandro gave us were excellent. When we got close, we called Alejandro and he immediately met us at the car. He helped us park the car in their garage and assisted us with getting our luggage to our room. Alejandro was amazing. He gave us a map of Granada and was very detailed in showing us where to go to get to the Alhambra and places in the city. He told us about all the different modes of transportation to get around without driving. (It is not easy to drive in Granada, so it is best to keep the car parked and walk, use a public bus or taxi which are very affordable.) Granada is a very hilly city with a lot of steps to climb to get back to the property so we got a taxi a couple of times to get back up the hill after a long day of sightseeing. We had a very nice room with a gorgeous view of the city so it was very peaceful and relaxing. The continental breakfast was delicious with fresh juice and great coffee. We really enjoyed staying the Carmen de la Alcubilla del Caracol and hope to return someday. Thank you!

Stayed in March 2024

Throughout Granada there is much to see and experience. It's quite beautiful and memorable top to bottom. hence an issue to think about as there are many vertical stairs / steps and inclines all through the city and the hotel that one must negotiate. So wear your best walking shoes and be ready to experience a demanding workout on your calves and feet at all areas.

This property was so enjoyable and relaxing but the owner (Alejandro) was the special ingredient. Seldom do you have a chance to interact with the owner of a hotel and get to know them a little bit as a person. We were fortunate enough to do that with him during our stay. He was so informative, helpful, funny and engaging on all aspects of Granada (and Spain as well) that his presence made the stay that much more awesome. Thank you Alejandro!. His staff Lorenzo and Conchi were also amazing people and incredible hosts. We loved everything about staying here as the views were amazing and the property was quite accessible to all things needed. Stay here as It will be worth it!

Stayed in March 2024

Home from home

The location and warm welcome from the staff. Really friendly and helpful.

Stayed in March 2024

Very personal service - the owner was extremely attentive and informative- helped us get last minute tickets to the Alhambra . Charming hotel, lovely terrace to enjoy a drink and the fabulous views. 10 minutes from the Alhambra - a perfect location looking down to the city and across to snow capped mountains.

Stayed in March 2024

Nothing

Small friendly hotel. Great position with amazing views. Very comfortable and staff were very helpful

Stayed in February 2024

Nothing.

Great position, beautiful views. Just perfect.

Stayed in February 2024

A very comfortable hotel with a warm welcome and good location

Stayed in February 2024

nothing

Alejandro is one of the best hosts I have ever encountered. This is not just a simple hotel, but a villa on top of the mountain. Alejandro has poured much love into this space, and you can see many traces of care here. The hotel has different rooms and courtyards, where you can see the entire city. You can even watch the sunrise and sunset while sipping champagne in your room. Alejandro will give you the best recommendations, not only for dining or better routes, but also for this house's history, culture, and story. This place feels like home, and I have had the most enjoyable few days of my trip here. In the future, I will come back to Granada and return to this place, looking forward to meeting Alejandro again.

Stayed in February 2024

Accommodation was a bit cramped. The host was amazing, very helpful and provided lots of information.

We were 15 minutes walk from the highlight of Granada, Alhambra. Built by the Moors, and was occupied by them for 700 years, finally the town people decided to take back the fortress and fought to regain Alhambra, after which the Moors vacated the palace completely.

Stayed in December 2023

Beautiful house in gorgeous location very close to Alhambra and town. Alejandro made us feel very welcome and looked after us really well with great recommendations. The house had everything we needed. Breakfast was great and we would highly recommend staying. Lorenzo also a fabulous host. Very comfortable and special place to stay while exploring Granada.

Stayed in January 2024

The bedrooms are quite basic and the double bed was fine for one person but very small if you were a couple using the room.

The location is fantastic

Stayed in December 2023

Facilities are more than adequate, but a bit rustic. As with all Spanish hotels apparently, rock hard mattress.

Location, location, location!! Mere steps from the Alhambra - you cannot ask for much more, but Alejandro and Lorenzo work hard to make your stay amazing. Alejandro gave us a wonderfully detailed introduction to the city and plan for touring the Alhambra, and Lorenzo made us delightful breakfasts each day. A “carmen” is a traditional residential compound and this property offers more of a homestay feeling than a hotel.

Stayed in November 2023

It was fabulous!

The most amazing view from the terrace! Great communication and very friendly staff, this was a wonderful place to stay for our time in Granada. We enjoyed the breakfast and the honesty bar. There were beautiful communal spaces - plenty of guides, books and local information if you wanted to deep dive into any recommendations. A steep walk into town, but the views made the stairs worth it. Very easy to access the Alhambra from this hotel.

Stayed in November 2023

Beautiful carmen and gardens, great and helpful customer service, near La Alhambra and centrally located within walking distance to many other attractions or easy bus ride, nice breakfast, view of Granada was lovely. I'd stay here again!

Stayed in September 2023

See above

Breakfast was excellent. Staff were very friendly. Location was great! The only concern was finding it, a little tricky. Directions were good however, it is a bit unclear as to which street you turn into at the circle. Not sure how to make the instructions clearer…..perhaps explaining that there are two roads at the first left….to make sure you take the Left road…?

Stayed in November 2023

Everything was perfect.

We loved staying at Carmen de la Alcubilla del Caracol. It far exceeded our expectations. Alejandro was a wonderful host and helpful in every way. Breakfast was very enjoyable, Lorenzo was delightful and provided excellent local information. The guest house is spotless with comfortable areas to relax and a charming garden.The views are amazing and it's very quiet. Granada is a beautiful city to visit.

Stayed in November 2023

Lovely quiet setting above the central city, with an east walk down to the action!

Stayed in November 2023

It wasn't a problem for us, but as the hotel is on the side of a steep hill people with dodgy knees might struggle with coming and going.

A lovely boutique hotel sitting just near the Alhambra. Our room was nice, though we didn't get much use of the terrace on account of the rain. The common area had great views over Granada and the hotel gardens looked like a lovely place to sit on a sunny morning.

Stayed in October 2023

Nothing. It was the most comfortable and relaxed place we have ever stayed - as well as being very well placed.

It was a special and interesting house with brilliant views. We had our own terrace where we could look out over the town and, in particular, watch the amazing sunsets. It was also possible to do this in the hotel's very comfortable lounge which also had the same panoramic views of the city and mountains. It was close to the Alhambra but also easy to get into town. The owner and his staff were exceptional. Always friendly and immensely helpful - always had time for us. It was their attention and interest - and their openness - that made the place stand out from anywhere else we have been.

Stayed in October 2023

Nothing

Wondering location with amazing view from the balcony and short walking distance to la Alhambra. Great breakfast and view from the dining patio! Smooth checkin and great recommendations for Alhambra sunset view.

Stayed in October 2023

I liked everything about this property.

The hotel was lovely, well maintained, and the views throughout captured the city center from high up on the hillside. The location was less than 10 min walk to Lahambra, a must visit for Granada.

Stayed in October 2023

Alejandro was so helpful in giving information about things to do and how to get around in Granada. He and Lorenzo were both so pleasant to deal with. The hotel was lovely, clean and a serene place to return to after busy days of sightseeing. We truly enjoyed sitting on the terrace and enjoying the views of Granada. The honor bar is a nice touch and breakfast was a good value and nice way to start the day

Stayed in October 2023