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Reviews of Hotel Casa del Sol 3 stars

Finlandia, 4, 38400 Puerto de la Cruz, Spain

#80 of 108 hotels in Puerto de la Cruz

Guests' Choice

Review score

Based on 177 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    6.9

  • Location

    6.5

  • Facilities

    7

  • Staff

    7.8

  • Value for money

    7.6

  • Free WiFi

    7

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Showing 1 - 18

  • Reviewed: 22 June 2018

    6.7
    A value for money hotel,providing exactly what we needed,...
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night

    I found a couple of bugs around the room, some close to the bed and i could hear all of my neighbours. Also it was quite funny that the wi-fi password was in spanish and not in english. Very,very difficult parking

    A value for money hotel,providing exactly what we needed, thus minizing the cost: a bed to sleep, a shower with towels,soap and a fridge. The receptionist was polite and welcoming

    Stayed in June 2018

  • Reviewed: 3 January 2018

    4.2
    Dauselag very helpful regarding our room.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Location,breakfast (meat&cheese together on one dish),lots of noise (door slamming & shouting). Hard to park.

    Dauselag very helpful regarding our room.

    Stayed in January 2018

  • Reviewed: 13 November 2017

    8.8
    Hotel could be improved but gave good value for money.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 9 nights

    The shower sprays as much water sideways out of the head as on to your body and the towels were well worn and thin. We always found parking within a few streets of the hotel, but it was a question of driving around, seeking a gap and being creative.

    The property was very clean and the staff helpful. The room had basic self-catering facilities (fridge, microwave and hob) which was a bonus. The pool was clean and well maintained with sufficient sun-beds for the number of guests. Location was good for pedestrian access to all parts of the town (as long as you do not mind the steep climb up from the town - 300ft) as well as main roads by car. Puetro de la Cruz is a good base for visits to the island.

    Stayed in November 2017

  • Reviewed: 2 January 2017

    2.9
    Very basic
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No double bed on arrival. Got moved on second night to a room with an adjoining room door covered by a wardrobe so we could hear every move and cough they made. Holes in blankets. Breakfast poor.

    Staff tried to be helpful. Fridge in the room.

    Stayed in January 2017

  • Reviewed: 9 December 2016

    7.1
    The room was big clean and comfortable with a small kitchen...
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff at reception was unfriendly.

    The room was big clean and comfortable with a small kitchen inside. A lot of options in the breakfast buffet for just 5 Euro.

    Stayed in December 2016

  • Reviewed: 29 April 2018

    10
    Everyone friendly and helpful
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bit far from centre

    Everyone friendly and helpful

    Stayed in April 2018

  • Reviewed: 10 December 2017

    5.0
    the swimming pool, well maintained.
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 6 nights

    cleaning, the television set old and small I had to stand up to see something.

    the swimming pool, well maintained.

    Stayed in December 2017

  • Reviewed: 27 August 2017

    7.1
    Apartment had lots of space and a big balcony.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Apartment had lots of space and a big balcony... staff friendly and hotel clean ... just a little out off town

    Stayed in August 2017

  • Reviewed: 19 March 2017

    8.3
    view, sun terrace, big rooms
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 3 nights

    view, sun terrace, big rooms

    Stayed in March 2017

  • Reviewed: 13 March 2017

    9.2
    Very good property.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 3 nights

    The location it is nice. The rooms are ok. A bit noisy but ok.

    Stayed in March 2017

  • Reviewed: 18 December 2016

    8.8
    nice hotel for an affordable price with a nice view from the upper floor with a pool
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Slow wifi, far away from the city center, small ants in the room

    Pool, nice staff, view

    Stayed in December 2016

  • Reviewed: 17 November 2016

    9.2
    Puerto Cruz
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Location...

    Everything ...

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 April 2016

    10
    Great location.
    • Leisure trip
    • Couple

    There are just few parking places outside hotel but pretty easy to find free spot close on free of charge local streets. A bit upsetting door lock system in all hotel, pretty laud when close from outside especially at night time.

    Great location. Very, very friendly and helpful stuff. Rooms very clean, same with bathrooms. Swimming pool on the roof. I would really recommend for that money.

  • Reviewed: 7 January 2016

    5.8
    Chaep price, all right beds.
    • Leisure trip
    • Couple

    Tjhey say there is restaurant and bar - there is - but it is not open except for breakfast. The hotel is old and need modernisation. A litle tricky prosedure for internet login.

    Chaep price, all right beds. So ok if you need a bed for a night. Swimmingpool area on the roof is ok.

  • Reviewed: 14 December 2015

    5.8
    Great and nice stuff in reception.
    • Leisure trip
    • Family with young children

    Nice selection in breakfast, but the food not fresh. its better pay more and eat outside. No hot water at shower, we needed to complain to reception. its fixed for one evening, the other days the water was warm and run out in short time. No parking! its take a long time to find parking on street.

    Great and nice stuff in reception. Large room with large balcony,

  • Reviewed: 30 March 2016

    9.2
    breakfast is so nice
    • Leisure trip
    • Group

    the room is a litte cold

    breakfast is so nice

  • Reviewed: 15 January 2016

    9.5
    decent room, balcony, roof terrace
    • Leisure trip
    • Couple

    decent room, balcony, roof terrace

  • Reviewed: 3 May 2015

    2.5
    Leaving
    • Leisure trip
    • Family with young children

    Everything

    Leaving

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 18

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