No fault of the hotel, but google msps couldn't find it

Clean room / comfortable bed / good size room

Stayed in July 2025

breakfast was provided in another hotel where there was a good selection of cold food with toasting facilities if required. The breakfast area comprised of a inside area and an open area with stunning views over the nature reserve.

Stayed in May 2025

Because it's El Rocio everywhere inside, including the room, there is fine sand on the floors. Not fun. Also the location or address given in Booking.com isn't the actual location of the hotel

Good basic cold breakfast. No hot food (eggs, bacon or similar). Friendly staff, central location

Stayed in February 2025

The weather - it poured with rain, though we still loved it!

A fabulous location, close to everything we needed. Bed very comfortable. Room was nicely decorated and there was a huge comfortable drawing room and inner court yard available to use. Staff were cheerful and friendly. A decent typical Spanish breakfast was served. Would definitely go back.

Stayed in October 2024

Over the two night stay, most of the time there was no staff around. I had to wait for a receptionist at check in, never saw anyone the next morning or evening, or anyone when I checked out at 9:00 AM. At check in they said we could have coffee and tea in the morning, but the coffee machine with hot water was not working. The showerhead was not in good condition, but no one around to report it to.

Comfortable hotel in a good location.

Stayed in August 2024

We were very surprised by the location in El Rocio (because we just chose on the map somewhere near the entrance to the Donana nature reserve). We were upgraded to their location in the center, which didn't look much from the front but appeared to be a little 'palace' inside. The breakfast was basic but good. Personnel was very friendly. Donana wetlands on your doorstep!

Stayed in March 2024

The quality of the breakfast food could be improved

Well located near the lake and the entrance of town. Very clean and comfortable bedroom and bathroom. Calm area. I've been upgraded with a room with a terrace.

Stayed in March 2024

Unfortunately, the mattress, it did not support my back, as it was a foam. I would recommend ringing or sending an email to find out what type of mattress if you have a back issue. The room was also quite small. I should have asked for an upgrade as there were rooms with separate sitting area.

The location was ideal within walking distance of the main central area, but far enough away from any celebrations that might be taking place. Our room was at the back of the property, which was ideal as we arrived on one of the weekends that the brotherhood celebrate with lots of partying. However, due to the location of the room, we didn't hear anything. The shower was great, it is so nice to have hot water in the morning, and returning from a day's walk. It was also nice to have tea and coffee, but that was only from 4pm to 8pm, and only for 2 nights. Breakfast was not included, but it was available at another hotel, 5 min walk at Hospederia El Cazadero Real for 8 euros, very nice. The staff were really helpful, and friendly.

Stayed in February 2024

My husband and I like a hot drink at night and in the morning but the machine was locked ..we will come back but stay at the hotel.

El Rocio was so beautiful it was a completely different holiday we are used too the settings were beautiful we will come back again .

Stayed in June 2023

The staff does not speak English (well), but we manged, no problem.

Nicely decorated, clean rooms at excellent location, close to the waterfront and the centre. Parking was no problem at busy saterday. Airco did not work so I got another room, excellent service and nice staff.

Stayed in June 2023

La terraza.

Stayed in May 2023

Building works next door began quite early. Breakfast in a separate hotel so you need to walk 5/10mins to get there- not a bad thing, just unexpected. Coffee facilities downstairs were great, but there were not enough cups available to guarantee you could get one when you wanted.

Breakfast in the other hotel was lovely, nice view. Bird songs in the morning were nice to listen to.

Stayed in April 2023

very good for value. we spent most of the day outside visiting the area, and came back for a good night sleep. it was perfect. don’t expect much, but it’s very good if you just want a place for sleep

Stayed in April 2023

Breakfast could have been better and no facilities to make tea or coffee in the room

Good location, clean and comfortable. And interesting decor

Stayed in March 2023

No real complaints. I never tried breakfast, I didn't really know where to go for it but I was out early birding every day, so I probably wouldn't have taken it anyway.

Nice little hotel with coffee making facilities. The air con and shower worked fine and my room cleaned daily. Wi fi was ok too, my room was close to the hub.

Stayed in March 2023

I was not told beforehand that I had to change the hotel to Palacete, so when I turned up at Arenas there was nobody there at the reception; I had to phone and was told that I had to change hotel. That was a big drag because after having dragged my suitcase through the sand for 1 km I had to drag it once more another 1 km, so I was totally exhausted and a bit annoyed when I came to Palacete. Tha stay was very nice by the way.

Stayed in February 2023

When booking i selected breakfast included but when I arrived the staff said I did not have breakfast include. So we had to pay an extra 7€/person for breakfast (which was fairly good). There was too much noise from other guests, even at 4 am, specially because our room was in the first floor. Overall the hotel does not have a good noise insulation.

They had free coffee and free tea available all day long. The room and the hotel in general were very clean. Room was comfortable although lacked natural light.

Stayed in October 2022

Although the hotel is rustic, there could be basic improvements to make the stay more comfortable, such as a bench, a shelf in the bathroom, or a closet to hang clothes (there was a tiny closet so we left our clothes in the suitcases) Also, our shower was not draining and we could not find anyone in the reception the following day to report it. On the second day, the receptionist -who was very nice- moved us into a different room.

The quadruple room was big and had comfortable beds.

Stayed in May 2025

Uncomfortable bed. Very poor breakfast offered for 8 euros. REALLY noisy; the walls were paper thin and we could hear people using the bathroom, children having tantrums late at night and even the man next door snoring.

Good location

Stayed in February 2025

The room was rather average: old and tired looking.

Great location, and the coffee machine in the lobby was appreciated.

Stayed in August 2024

Great stay

Stayed in March 2024

Nothing

Loved it. Upgraded. Great staff. Fantastic facilities

Stayed in October 2023

Loved the hotel, location and the coffee maker

Stayed in April 2023

There was nothing to dislike here.

We were upgraded to one of the other properties and it was wonderful! This is absolutely the best property we stayed at on our road trip. Beautiful village, beautiful hotel. We loved everything!

Stayed in April 2023