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Reviews of La Casa de Los Arquillos

Paseo de Los Arquillos,1, 2º, 01001 Vitoria-Gasteiz, Spain

#3 of 10 B&Bs and Inns in Vitoria-Gasteiz

Guests' Choice

Review score

Based on 42 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    8.0

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 28 January 2024

    10
    Fantastic location and rooms.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, comfy bed, beautiful room.

    Stayed in January 2024

  • Reviewed: 22 November 2023

    9.0
    Fabulous location and a pleasant, relaxing place to stay.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I could have used a little more information upon arrival about the facilities (for example, the upstairs lounge and the heating). Also would have liked a safe.

    Location is wonderful! Excellent views, beautiful bathroom, very clean and comfortable bed. Good lighting. The Roman I spoke with on the phone several times was very friendly and helpful.

    Stayed in November 2023

  • Reviewed: 23 August 2023

    8.0
    Very good stay, great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I wish we had more interaction with the manager/owner. The instructions on how to get there weren’t as clear as we wished they were. We spent around 10-15 min wandering around trying to find the entrance (it’s one level above the street level). Note that people with disabilities will have big issues getting to the room. You have to pass a lot of stairs

    Very nice interior, good bathroom, great location

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Great location!

    Stayed in July 2023

  • Reviewed: 27 June 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    the registration took me too long...

    great location! very nice room

    Stayed in June 2023

  • Reviewed: 3 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Could use better instructions about arrival, especially if coming by car (there is no staff on site, it is self check-in, which is fine unless you have trouble finding it or figuring out where to park). But once settled in, the fabulous location and wonderful room made up for the initial inconvenience upon arrival.

    perfect location, lovely studio, very comfortable

    Stayed in April 2023

  • Reviewed: 12 January 2023

    10
    Fantastic location, beautiful place, lovingly modernize in a historical building.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Nothing.

    A lovely room with a bathroom that was massive. We had room #1, which had a lovely little enclosed balcony area off to the side. Beautiful views from both the bathroom and the enclosed balcony. The bed was extremely comfortable, with high-quality bedding and towels. We loved the communal living room/kitchen area, where there was fresh fruit, cake, and soft drinks left for guests. Lots of magazines and books to read, including those about the city and the area. We will definitely stay here again.

    Stayed in October 2022

  • Reviewed: 14 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Some of the fittings are showing signs of ware and tear.

    A beautiful, historic building in a superb location! The property is tastefully modernised to a high standard. Our room was of a decent size and the bathroom was great!

    Stayed in November 2022

  • Reviewed: 19 October 2022

    8.0
    Perfect Location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Could be hard to notice the entrance.

    Convenient location and good value for money.

    Stayed in September 2022

  • Reviewed: 19 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very difficult to find and with no nearby parking

    charming

    Stayed in October 2022

  • Reviewed: 17 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    you have to pass two doors and two flights of stairs to get into your room.

    very clean, comfortable and excellent location. The living room with the kitchen at the third floor was a great addition.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Hard to access (no elevator). The kitchen is on the roof top and there for its very hot there in mid day and they didn't turn the air conditioning during all my stay (5 days).

    The place is in amazing location. The rooms are very nice and cozy. The bed is great. The shared kitchen is very useful.

    Stayed in July 2022

  • Reviewed: 14 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    it was the best location and most beautiful building. we loved it!

    Stayed in July 2022

  • Reviewed: 13 July 2022

    8.0
    Good place to stay, but beware of the online check-in procedure: there is no-one onsite for help.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    The automated check-in with no-one present on site. Only 1.5 days before arrival I was aked to mail photo of passport (which is risky in light of interception and identity fraud) to get access code. Upon arrival, the room allocated to me was occupied already. By phonecall I got another room, for which I had to wait about 20 min.

    Great location in historic centre. Somewhat basic but comfortable room. Soundproof (which is neccesary as there is quite some city - and streetnoise around). Staff over phone very friendly.

    Stayed in June 2022

  • Reviewed: 6 June 2022

    9.0
    great location-good value for money
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    beautifully decorated room, with a very nicely equipped common area. loved the tiny hand made drawings on the walls.

    Stayed in June 2022

  • Reviewed: 5 May 2022

    8.0
    Good location and comfortable
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find. Google maps put us at a restaurant.

    Location good. Very comfortable and had everything we needed.

    Stayed in May 2022

  • Reviewed: 31 March 2022

    10
    definitely will be returning
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    immaculately clean great location staff excellent

    Stayed in March 2022

  • Reviewed: 14 March 2022

    9.0
    Very comfortable stay in the heart of old Vitoria-Gasteiz
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    No breakfast provided at weekends, but the cake etc was very welcome.

    Lovely rooms in an historic building right in the centre of the old town. Very comfortable beds, good showers. We certainly appreciated the complementary tea, coffee and cake/biscuits in a communal lounge. Lots of restaurants nearby.

    Stayed in March 2022

  • Reviewed: 8 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A little suggestion: get a the roof window work so that you can air better at night

    In the very centre of the city, very comfortable and a great common spece with boks, music, coffe and tea.

    Stayed in August 2021

  • Reviewed: 9 August 2023

    2.0
    Nice place not to be recommended.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy apartment and very rude staff

    The premises

    Stayed in August 2023

  • Reviewed: 23 June 2023

    5.0
    Very difficult access with baggage. Elderly should avoid
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Total lack of welcome. We saw no one throughout our stay Too many stairs with no lifts. A long way from closest place where you could park to unload. In addition the police were unhelpful and hustled us to rapidly move our car.

    It was well modernised in a historic building

    Stayed in June 2023

  • Reviewed: 21 August 2022

    7.0
    A lovely stay
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Staff not physically present during the afternoon and checking had to be done digitally. However they were reachable for questions over the phone.

    Amazing location in a beautiful stone building right at the heart of Vitoria's historic district. The breakfast was nice commodity.

    Stayed in August 2022

  • Reviewed: 23 May 2021

    1.0
    Bad experience, not trustworthy. Lots of street noise.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bad experience, very unprofessional. I reserved and paid for one night which was confirmed. When I arrived nobody was at the reception. When I called they said all was fully booked, although on the website I saw there were still some rooms available. I had to look for another room which was very unpleasant after a long journey. They didn’t offer me any help, they said they didn’t wanna loose their time. Instead of taking responsability, they let me literally in the streets without any explanation. Crazy. I heared lots of street noise in the building, but I didn’t sleep there. Until now my money is not paid back. If my reservation was cancelled in time I couldn’t have written this review.

    Stayed in May 2021

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 25

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