Del Río, 7, Madrid City Center, 28013 Madrid, Spain
#159 of 427 hotels in Madrid
Guests' ChoiceBased on 584 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.4
Staff
9.3
Value for money
8.5
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Lian
United States of AmericaNone.
Convenient location and friendly staffs. Close to metro station, plaza de espana, the Gran Via, and the Palacio Real de Madrid, etc. Hotel helps store the luggage after we checked out before our actual departure.
Stayed in March 2024
Reviewed: March 25, 2024
Elinor
Israelour side of hotel was facing the street , opposite to back of another hotel, a lot of garbage trucks made noise at night, we had to keep the window shut.
great location in the city center ,hotel is very clean, room was clean, many restaurants around.
Stayed in March 2024
Reviewed: March 14, 2024
Beverley
IrelandHouse keeping started very early,lots of noise on corridors
Location was perfect, everything within walking distance.Hotel staff were very friendly.breakfast was amazing, plenty of choice.
Stayed in March 2024
Reviewed: March 9, 2024
Miki
JapanNothing!
The location is perfect, the room has a bathtub and is clean, and the breakfast was great.
Stayed in March 2024
Reviewed: March 7, 2024
Tom
United States of AmericaThe staff were all incredibly nice and helpful. In addition, most of them knew English at a conversational level which was helpful. The hotel was less than 5 minutes by walking away from a useful metro station to get to other parts of the city.
Stayed in February 2024
Reviewed: February 28, 2024
Ahmed
OmanBreakfast not us we expected, the area too much noise 2nd floor and smoke outside the door.
Location
Stayed in February 2024
Reviewed: February 14, 2024
Sarah
PakistanExcellent
Excellent
Stayed in February 2024
Reviewed: February 10, 2024
Shikhir
Saudi ArabiaSomeone Should have carried my luggage to my room
Location, bang on Gran Via. Breakfast is cheap and good Staff is courteous Safe
Stayed in February 2024
Reviewed: February 7, 2024
Ziyan
ChinaRoom is small for 3, though given the price is fair in city center
Location is very good and safe, with walking distance to subway and Grand Palace
Stayed in February 2024
Reviewed: February 1, 2024
Sasa
SloveniaBreakfast could be more diverse, tasteless fresh veggetable.
Perfect location just near Plaza de Espana metro. Very comfortable bed, cosy bathroom, free tea or coffee at the lobby.
Stayed in February 2024
Reviewed: January 18, 2024
Lillian
United States of AmericaBoutique hotel very well kept, about tro blocks from Gran Via and walking distance from Palacio Real and center. Comfy bed! Pleasant staff and good breakfast.
Stayed in January 2024
Reviewed: January 10, 2024
Martina
Spain-
The location, the coziness and the kind stuff
Stayed in January 2024
Reviewed: January 2, 2024
Marija
Montenegrostaff kindness and hospitality
Stayed in December 2023
Reviewed: December 29, 2023
Sérgio
PortugalNada a dizer
A simpatia dos empregados e a limpeza em geral.
Stayed in December 2023
Reviewed: December 21, 2023
Abire
MoroccoLocation & staff
Stayed in December 2023
Reviewed: November 27, 2023
Mark
United KingdomPlastic cereal bowls.
Good central location.
Stayed in November 2023
Reviewed: November 26, 2023
Mohamed
MoroccoBit overpriced for what it is, but location was on ooint. Can’t do any better than next to Plaza de España.
Antonio at the reception was exceptional and very helpful.
Stayed in November 2023
Reviewed: November 25, 2023
Maria
AustraliaTowels are hard It’s noisy through the day
Central
Stayed in November 2023
Reviewed: November 25, 2023
Korneicheva
CyprusThis a very nice hotel, old-fashioned, but impeccably clean and comfortable. Very nice location and helpful staff. Great value for money.
Stayed in November 2023
Reviewed: November 22, 2023
Irina
United KingdomDrains a bit smelly
Staff very helpful and friendly at all times. Wonderful support!
Stayed in November 2023
Reviewed: November 20, 2023
Emilia
BulgariaThe staff was very helpful. The breakfast was delicious, the room was very clean.
Stayed in November 2023
Reviewed: November 15, 2023
Jan
Czech Republica bit noisy due to permanent construction activity around hotel.
Perfect location, clean place,
Stayed in November 2023
Reviewed: November 10, 2023
Borovykiryna
UkraineThe walls were rather thin so I heard how two ladies shouted in the neighbor room but it is on the guests. Hotel can do nothing with it. I slept well. All is fine
Everything! Breakfast is good! Clean room Fantastic staff and service ! They help a lot with everything! Locations is Fantastic ! Metro is near , King`s palace is near.
Stayed in November 2023
Reviewed: November 4, 2023
Luis
United States of AmericaLocation!! Location! Location!!
Stayed in October 2023
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