Calle del Prado, 6, Madrid City Center, 28014 Madrid, Spain
#16 of 434 hotels in Madrid
Guests' ChoiceBased on 699 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.3
Staff
9.5
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Emily
United KingdomNothing. It was great!
Beautiful hotel in fantastic location. Out room was truly lovely with an amazing bathroom and walk-in shower. Staff were accommodating and helpful. Breakfast was great with lots of choice. Will definitely return.
Stayed in March 2024
Reviewed: April 13, 2024
Gilbert
United KingdomWide variety of food to choose from at breakfast. Hotel location perfect for exploring central Madrid. All the staff were very friendly. Would recommend this hotel for anyone visiting Madrid.
Stayed in April 2024
Reviewed: April 12, 2024
Robert
United States of AmericaNo issues.
Great location, wonderful breakfast, fantastic shower and decent WiFi.
Stayed in April 2024
Reviewed: April 11, 2024
Susan
PortugalOur room was upgraded to a fantastic suite! Fabulous everything.
Stayed in March 2024
Reviewed: April 11, 2024
Kelley
United States of AmericaLoved it
Beautiful and incredibly nice staff
Stayed in March 2024
Reviewed: April 11, 2024
Shlomo
VietnamDidn't stay long enough to found any cons.
Very good location. Excellent breakfast. Amazing shower for relaxation after flight. Staff was very nice.
Stayed in April 2024
Reviewed: April 10, 2024
Lisa
United KingdomEverything was great
We were given an upgrade and had a lovely room
Stayed in April 2024
Reviewed: April 8, 2024
Noa
Israelthey could clean better the room
an amazing service from the hotel staff (except from one lady). did their best to help with any request. a nice idea of small snacks in the afternoon. good breakfast. amazing location
Stayed in April 2024
Reviewed: April 6, 2024
Isaiah
United States of AmericaGreat comfort & quality. Staff are exceptional & helpful. Will definitely stay here again.
Stayed in April 2024
Reviewed: April 5, 2024
Pedro
United Kingdomnothing
Great position with lots to do in the area. Room was a great size, clean, and well presented with a fantastic shower. staff were so polite and helpful we couldn't ask for more. Will come again
Stayed in April 2024
Reviewed: April 5, 2024
Veronica
TanzaniaNothing
Everything but specially the staff are very friendly and ready to assist you every time they see you.
Stayed in April 2024
Reviewed: April 3, 2024
Juan
United States of AmericaWhen I made the booking the way booking.com presented that breakfast was included was misleading. I ended up booking a non-breakfast included room just because booking.com was not very explicit in terms of what I was booking.
I liked the firendliness of the staff, the facilities were very clean and with a beautiful arnquitecture. In particular I loved the classic staircase they have. The room was comfortable as well as the bathroom.
Stayed in March 2024
Reviewed: April 2, 2024
Jindan
SwedenGreat location, close to cozy quarters with restaurants. Within walking distance to Prado and other museums, or the metro. The rooms were big and the personnel were really nice.
Stayed in April 2024
Reviewed: March 31, 2024
Mohammadbagher
IranA beautiful hotel with responsible and kind staff, great location and reasonable price. Easy access to all the sights of Madrid
Stayed in March 2024
Reviewed: March 31, 2024
Helena
IsraelNothing
Everything was amazing!!!!thank you 🙏
Stayed in March 2024
Reviewed: March 25, 2024
Anna
United KingdomNothing!
Location & decor. Friendly & helpful staff.
Stayed in March 2024
Reviewed: March 25, 2024
Annie
United KingdomCharacter, facilities, staff, location
Stayed in March 2024
Reviewed: March 23, 2024
Eddiec1983
SwitzerlandGreat location.
Stayed in December 2023
Reviewed: March 20, 2024
Anna
United KingdomThis hotel is exceptional! It's one of the best places we have ever stayed at. The room we stayed at was beautiful, clean, very spacious and the bed so comfy! It definitely exceeded our expectations, and we would be coming back if at Madrid again.
Stayed in March 2024
Reviewed: March 19, 2024
Martin
United States of AmericaLeaving the hotel!
Location, lobby, cleanliness, check in, room service staff especially the bar tender Ivan that was very professional.
Stayed in February 2024
Reviewed: March 12, 2024
Martin
United States of AmericaThe lobby was pleasant and the rooms was quiet and clean
Location and the staff was excellent, Ivan the bartender and concession stand was great
Stayed in February 2024
Reviewed: March 9, 2024
Jessica
BrazilNothing
The room was amazing, and the hotel well looked! All services were great and the staff was friendly.
Stayed in March 2024
Reviewed: March 8, 2024
Christine
AustraliaNothing
Location great walking distance to squares.
Stayed in March 2024
Reviewed: February 27, 2024
Jim
United KingdomNothing.
Great location, superb staff and tastefully decorated throughout.
Stayed in February 2024
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