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1 - 3
Reviewed: 17 August 2018
“Indifferent staff after shocking attempt at breakfast”
• Leisure trip
• Family with young children
• Classic Double or Twin Room
• Stayed 1 night
• Submitted via mobile
눉BREAKFAST WAS SHOCKING! 5 ham slices / 3 cheese slices / ‘bimbo’ white sliced bread, a few small pieces of watermelon and 5 crusty pieces of dried tortilla TO SHARE WITH ROOM FULL OF GUESTS! It was only when one guest complained the waiters brought extra cups and plates out... and finally a few more bits of ham, cheese and dried up tortilla... not even close to the advertised fresh juice and porridge/cereal/ yoghurt they had photographed in their lobby and lift!! FALSE ADVERTISING!? I wish I had taken a photo just as another guest had done just to show the state of the breakfast offered! staff totally off-the-ball that morning!
At check-out that morning I made a complaint about the breakfast and their response was a feeble, mumbled sorry. I expressed how I wasn’t happy about paying for such a poor breakfast, but the staff member proceeded to print and hand over the invoice in silence. THIS IS NOT CUSTOMER SERVICE!
Seems pointless to mention this last item, but I feel I should give a complete review not solely based on breakfast. Their mini bar fridge kept us awake with its continueous whirring on and off... overly loud but having landed checked in at midnight there was little energy left in us to start requesting a room change (with a 4yr old!)
눇Rooms were clean albeit dated.
Stayed in August 2018
Reviewed: 25 June 2017
“Bed and pillow”
• Leisure trip
• Solo traveller
• Double or Twin Room with Extra Bed (3 Adults)
• Stayed 2 nights
• Submitted via mobile
눉Bed and pillow
Stayed in June 2017
넛 The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.