Las Mercedes, s/n, 29620 Torremolinos, Spain
#43 of 59 hotels in Torremolinos
Guests' ChoiceBased on 1517 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.9
Facilities
7.9
Staff
8.6
Value for money
8.0
Free Wifi
8.3
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End of dialog contentReviewed: May 13, 2023
Chia
GermanyThe cleanliness is not so satisfying. The facilities is a bit old.
The Seaview and the balcony. The size of the room and balcony is big. The air conditioner is really cooling. The breakfast is nice. The free taxi service provided is also good that I don't need to worry how to reach the hotel at night. Everything you need is provided.
Stayed in May 2023
Reviewed: May 12, 2023
Brian
Irelandcould do with a little face lift- rooms need to be freshened up-pool should be open at 9am
very central
Stayed in May 2023
Reviewed: May 10, 2023
Ivan
United Kingdomstaff. location
Stayed in May 2023
Reviewed: May 9, 2023
Alistair
United KingdomDinner. Food quality has definitely got worse. No fresh seafood. You used to have bowls of prawns or mussels. Live cooking station...sausages on two nights were the cooked meat. It used to be pork steaks, beef steaks etc. Fish from live cooking changed...mackerel or sardines. Used to be hake/merluza and other quality white fish. One night pork steaks advertised, and were there, but by the time I went up the station had run out and it was thin pork chops. By the time I left they had run out and it was sausages again. One night, a nice tapas selection of chorizo and manchego. 15 minutes later it was all gone, replaced by chunks of regular cheddar style cheese and processed ham slices. It appeared that there were insufficient supplies for a whole evening, on more than one occasion
Location is great, rooms are kept spotlessly clean. Staff are friendly
Stayed in May 2023
Reviewed: May 7, 2023
Lynn
United Kingdomwasn’t much choice with food
good location centre of everything clean
Stayed in May 2023
Reviewed: May 5, 2023
Rebecca
United Kingdomthe food… not much choice & very poor standard.
Went all inclusive. staff all so nice & very helpful. Rooms clean & get cleaned daily.
Stayed in May 2023
Reviewed: May 5, 2023
Adrian
SpainOnly thing we found lacking was that the main pool area didn't open until 10am and closed at 5pm. Which shortened the chances of enjoying the beautiful sunshine. The rooftop pool opened at 9am and closed at 8pm but is covered and limited spaces.
We loved the hotel for its location and close proximity to beach and shopping area, with plenty of restaurants to choose from. The hotel was clean and spacious. Staff welcoming and friendly. Breakfast menu caterers for all tastes.
Stayed in May 2023
Reviewed: May 2, 2023
Paul
United Kingdomfood
The staff were amazing
Stayed in April 2023
Reviewed: May 1, 2023
Laura
United KingdomIt can be quite noisy at certain times of the year, with large groups of people, maybe stag or hen groups shouting in corridors at 2 or 3am. This is difficult to control but we've only really noticed this in April and May
Breakfast is ok, I used microwave to heat a few things, but a good choice. Central location in the centre of Torremolinos which is the main reason we go to the Cervantes, also Susanna in the dining room is very friendly and always remembers us.
Stayed in April 2023
Reviewed: April 30, 2023
Alison
United KingdomFood was poor below standard
Fab stay, very good value for money. Clean hotel & very spacious room, free wifi was excellent only thing that let it down were the drinks & food but it’s cheap enough to eat & drink around the area
Stayed in April 2023
Reviewed: April 29, 2023
Brenda
SpainCan't say I didn't like it but the room could do with some updating.
Price, staff, location, food.
Stayed in April 2023
Reviewed: April 25, 2023
Sarah
United KingdomWe have stayed in the hotel several times, but found that perhaps there wasn't the same choice of food as before. We didn't go hungry though!!
We enjoyed the relaxed atmosphere and friendly staff. Hotel location is good in the town centre and within walking distance of train station
Stayed in April 2023
Reviewed: April 25, 2023
Kiran
United KingdomLeft my apple AirPods in the room by accident when I left. Called the hotel. Not sure if they understood what I was telling them. I would like them posted back to me in the u k as they are high value. Not sure if this will happen.
Stayed in April 2023
Reviewed: April 22, 2023
Gillian
United KingdomThe FOOD wasn't great and we're not fussy. Not enough variety. Same types of food appeared every day. Also same types of desserts every day.
We liked the shower and the pool. The whole hotel was very clean.
Stayed in April 2023
Reviewed: April 21, 2023
Marie
Spainwe were all inclusive the food in the restaurant was really good but the snack food they did next to the bar was exactly the same everyday, burgers, chips , chicken nuggets and hot dogs . There was ham and cheese and rolls but always exactly the same . No ice cream or Lollies and the fruit juice from the machine was disgusting it’s powered and has water added. only entertainment on Friday and Saturday night and was aimed at the Spanish. Kids club was not open at all and only 1 pool table which the kids were always using as there was nothing for them .
the hotel was in a fantastic location really close to the main shopping area and train station which was great for a couple of trips we done. hotel bedroom was very dated and only one plug socket and that was on the other side of the room so you couldn’t have your phone next to the bed. Bathroom very small
Stayed in April 2023
Reviewed: April 20, 2023
Michael
United KingdomLayout of buffet food locations all spread out means alot of walking around to see whats available. Hot food could have bit more choice. Large queues for drinks machines at breakfast.
Great Central location, great garden/sunbathing and pool areas.
Stayed in April 2023
Reviewed: April 20, 2023
Vijay
Finlandmattress on the bed was not good and could not sleep well during all those days.
breakfast was very good. dinner was good.room cleaning was good
Stayed in April 2023
Reviewed: April 17, 2023
Ali
IranUncomfortable beds Not much variety of food
Value for money Clean hotel Nice location Good staff
Stayed in April 2023
Reviewed: April 15, 2023
Alexey
United Kingdomlack of lifts (there were 4 but the wait was long), so we chose to take stairs most of time. not enough shelving in the rooms to put things no heating in the pools, so I didn't swim and there weren't many swimmers there a bit low barriers on the balconies, so we were a bit concerned for kids and had to always be near them when they were there.
location, cleanliness, friendly staff, no pestering staff controlling what you're doing, nice food
Stayed in April 2023
Reviewed: April 14, 2023
Katriina
FinlandHad to use earplugs to get some sleep; could hear people talking in the next rooms at night, and one night a drunken man shouting in the corridor, was a bit frightening. The balcony's glass door needs to be renewed, it had to be dragged to get shut, the sounds from the street carried through.
Hotel's location is great; train station, shops, restaurants all is near. Hotel breakfast was good. Love that there was bath tub in the room. Rooms were clean.
Stayed in March 2023
Reviewed: April 13, 2023
Katarzyna
IrelandThe swimming pool on the roof was very weakly heated. The air in the swimming pool was not worm at all. I
Great location , rooms and staff. Good place for short break.
Stayed in January 2023
Reviewed: April 13, 2023
Elīna
United KingdomFloor of the room was dirty and VERY dusty and the cupboard under the drawers was full of dust. In bathroom some hairs… 😬
Amazing reception and restaurant staff.Fantastic location,food,views,pool … etc and comfy beds! Its not our first time there and not last also! 😊It was amazing 10 days 🫶
Stayed in April 2023
Reviewed: April 8, 2023
Nenad
United KingdomVery helpful and professional staff in all areas of the hotel. Very good food in restaurant. Clean and spacious room. Very central location and close to RENFE station.
Stayed in April 2023
Reviewed: April 7, 2023
Garrett
IrelandSingle room was basic but comfortable
Great location and very clean and welcoming
Stayed in April 2023
Reviewed: April 6, 2023
Clare
IrelandThe food in the snack bar.
Breakfast v good. Dinner lacking variety all chicken and pork.
Stayed in April 2023
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