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Reviews of Hotel Chalet Bassibe by Silken 4 stars

Carretera de Beret, s/n Cota 1700, 25598 Baqueira-Beret, Spain

#5 of 21 hotels in Baqueira-Beret

Guests' Choice

Review score

Based on 263 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.1

  • Free WiFi

    6.7

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Showing 1 - 46

  • Reviewed: 3 April 2018

    10
    Almost perfect.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Funnily enough the restaurant, breakfast aside to be avoided.

    Great friendly staff, comfortable room and facilities, shuttle to slopes, the most amazing breakfast, ever! Reasonable price

    Stayed in March 2018

  • Reviewed: 6 February 2018

    7.9
    Nice hotel. Improve on breakfast and we’ll return. Would be nice to have a Nespresso machine in the
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast. Coffee not so good. Cheese and ham of poor quality. No organic alternative. Poor temperature regulation in the bedroom/too hot at night

    The staff. Very helpful reception staff. Also transpirt to and from the ski slopes. The sauna/massage. The comfortable bed. The interior decoration. Afternoon hot chocolate by the fire.

    Stayed in February 2018

  • Reviewed: 24 December 2017

    10
    The hotel in general.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The pool should be a little warmer

    The hotel in general. The staff is great, access to the near lift is made very comfortably and the hotel is very cozy.

    Stayed in December 2017

  • Reviewed: 31 March 2017

    9.2
    Super Chalet Hotel in the mountains
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    the choice for breakfast and the coffee was wonderful. The bed was super comfy. Sauna nice and hot. really close to a quiet ski lif, just 150m. The staff were helpful and friendly

    Stayed in March 2017

  • Reviewed: 25 March 2017

    8.8
    So close to the ski lifts you don't even need the shuttle!!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Almost no options for dining/entertainment nearby - you've got to take the car and head into one of the towns.

    Location was amazing if you want to be the first ones in the slopes - the staff were really accommodating and the pool and sauna are brilliant after a day of ski!

    Stayed in February 2017

  • Reviewed: 14 March 2017

    10
    Very nearly everything,
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 6 nights

    I did not like being asked to pay for the room when I was about to leave. I had paid , and had documents to show I had, The staff member who had to ask me to pay, for what I had already paid, was very,, very pleasant and solved the problem quickly. After I showed her the e- mail I had from you in either November or early December, with the important word - Paid- on it.

    Very nearly everything,

    Stayed in March 2017

  • Reviewed: 21 February 2017

    9.2
    A very friendly ski hotel with a personal touch
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights

    The public areas would benefit from an upgrade and the bar area lacks charm. The evening meal on the Sunday was below the normal standard. WiFi doesn't function very well at peak periods, off peak no problems ( probably a lack of capacity).

    Chalet Bassibe is a well located, comfortable, small hotel with a very friendly atmosphere. Breakfasts are excellent. We will return next skiing season, hopefully.

    Stayed in February 2017

  • Reviewed: 8 March 2018

    7.1
    Great location and staff. Good for skiing base.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room smelt of smoker. Swimming pool was tiny and tatty. Dinner was so so.

    Staff great. Very friendly. Good breakfast Van ride to ski lift.

    Stayed in March 2018

  • Reviewed: 1 March 2018

    8.8
    Best location, good people and correct services in relation to the price
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    People. Very kind and always available to help. They offer a free chocolate in the afternoon. Is a nice and tasty detail.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    9.2
    Location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in February 2018

  • Reviewed: 18 February 2018

    9.2
    Warm, great location, excellent breakfast.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights

    Would have loved a kettle in my room.

    Warm, great location, excellent breakfast.

    Stayed in February 2018

  • Reviewed: 14 February 2018

    10
    A lovely hotel in a great location
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a good size and the beds are very comfortable Breakfast has a good selection of cold meats and pastries

    Stayed in February 2018

  • Reviewed: 15 January 2018

    9.2
    Much nicer than the Hotel Melia, we’re glad we found the Chateau Bassibe and will return.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited parking

    Bed was great, bar area and tapas were also good.

    Stayed in January 2018

  • Reviewed: 14 January 2018

    9.6
    Would use this hotel again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent breakfast. Comfortable bed. Charming staff.

    Stayed in January 2018

  • Reviewed: 6 January 2018

    9.2
    We love this place. It was our second stay and we'll be back next year.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    The restaurant has excellent food but service could be better.

    The hotel staff are extraordinarily friendly and helpful.

    Stayed in January 2018

  • Reviewed: 6 January 2018

    9.2
    Breakfast, location, cosy room, staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Noise between rooms.

    Breakfast, location, cosy room, staff

    Stayed in January 2018

  • Reviewed: 17 April 2017

    8.3
    Well located and good breakfast
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Really expensive and pool with no hot water and really old

    Location, the restroom and staff. Delicious food and breakfast. Chocolate after ski

    Stayed in April 2017

  • Reviewed: 6 March 2017

    9.6
    courtesy lift to and from quiet chairlift
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    bit remote from town and facilities

    courtesy lift to and from quiet chairlift

    Stayed in February 2017

  • Reviewed: 19 February 2017

    8.8
    Value for money, great location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Spa

    Lication !!!

    Stayed in February 2017

  • Reviewed: 21 January 2017

    5.4
    Could do with redecorating
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom and shower not good

    Shabby, needs a face lift

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 March 2016

    7.9
    Pick up and drop off service worked very well to/from...
    • Leisure trip
    • Couple

    Too many French kids running around!

    Pick up and drop off service worked very well to/from ski lifts. Driver was always jovial and happy to help with kit. Also liked the hot chocolate and buns upon returning from a day's ski. Being located close to the 'remote lift' that connects to the resort, there are never any queues in the morning or evening to get up to the ski area. The alternative is the main gondola in the centre of town which can be a bit of a bun fight in the morning/evening.

  • Reviewed: 2 February 2016

    9.5
    Staff were lovely, breakfast was great.
    • Leisure trip
    • Couple

    Only down side is that there are limited places to eat without a car, and the Wifi was occasionally problematic.

    Staff were lovely, breakfast was great. Very close to the slopes. Having stayed in Baqueria/Beret about a dozen times, I would certainly choose Tanau over the other towns due to the short lift line and easy access to lift passes and ski rentals.

  • Reviewed: 3 April 2015

    9.2
    A very attractive and well run hotel with excellent...
    • Leisure trip
    • Couple

    Everything was very good.

    A very attractive and well run hotel with excellent professional staff, especially in the kitchen and dining room. We took the half board option and were very impressed with the quality of the food, and the serving sizes were more than generous. We requested half sized portions which were quite adequate. The hotel offers an "on demand" shuttle to the nearest ski lift which works very well. However the only way to access all ski areas is on skis. A Resort Shuttle connecting all areas would be a great improvement, but this is a problem for the resort, not for this hotel.

  • Reviewed: 2 April 2015

    10
    the gin and tonics are great
    • Leisure trip
    • Group

    would like the resort to have a shuttle bus up and down the mountain to enable you to eat/drink at various locations in the evening

    the gin and tonics are great

  • Reviewed: 22 March 2015

    7.5
    Easy parking, nice relaxed atmosphere.
    • Leisure trip
    • Couple

    Only negative was there was nowhere to sit outside the hotel.

    Easy parking, nice relaxed atmosphere. Good spot for skiing and the hotel laid on a minibus to take us the 200m (!) to the ski lift.

  • Reviewed: 13 March 2015

    8.3
    Breakfasts were superb
    • Leisure trip
    • Group

    The wifi was a little hit and miss at times in relation to speed

    Breakfasts were superb Maia always greeted us with a smile and made us feel very welcome. Nothing was too much trouble for her.

  • Reviewed: 13 March 2015

    8.8
    We were not happy with allocated room and they moved us to...
    • Leisure trip
    • Group

    A heated ski-boot room would have been nice. Not much else to complain about.

    We were not happy with allocated room and they moved us to another much nicer room without a murmur. Staff were very friendly and helpful. Breakfasts were excellent, catered for everyone!

  • Reviewed: 8 March 2015

    8.3
    The bar and restaurant served first class food and wonderful...
    • Leisure trip
    • Group

    It would have been useful to have had available transfers from where we we staying to other ski areas, Beret, central Baqueria etc.

    The bar and restaurant served first class food and wonderful wines. Skiing facilities excellent.

  • Reviewed: 1 March 2015

    9.2
    Great breakfast buffet.
    • Leisure trip
    • Family with older children

    You just need to be aware this hotel is situated in baqueira 1700, which is quite a bit from the village and there is NO bus or any other transportation. You must have your own car. Lift is 300 meters away, they shuttle you there.

    Great breakfast buffet. And very nice chalet. Lift is 300 meters away, they shuttle you there.

  • Reviewed: 25 February 2015

    9.2
    Great welcome, professional staff, very friendly, great...
    • Leisure trip
    • Family with young children

    Quality and price of food and drinks. Should be organic and more tasty, gourmet for such a great hotel.

    Great welcome, professional staff, very friendly, great stay.

  • Reviewed: 6 January 2015

    9.2
    A great location to access the slopes.
    • Leisure trip
    • Couple

    A great location to access the slopes. The customer service was excellent. The restaurant service and menu was first class, particularly the New Year's Eve dinner. The hotel was comfortable and welcoming and had a homely feel. I would definitely stay there again.

  • Reviewed: 22 April 2016

    7.1
    Reception staff very helpful
    • Leisure trip
    • Family with older children

    General appearance of the hotel, particularly the swimming pool was very tired and in need of a refurb.

    Reception staff very helpful

  • Reviewed: 4 April 2016

    9.2
    Handy location for ski lift.
    • Leisure trip
    • Group

    Need a car to get to town

    Handy location for ski lift. friendly staff

  • Reviewed: 18 March 2016

    7.9
    Couldn't check out in english
    • Solo traveller

    Couldn't check out in english

  • Reviewed: 15 March 2016

    7.5
    Great hotel to relax if, your happy to stay in the hotel
    • Leisure trip
    • Couple

    Great hotel to relax if, your happy to stay in the hotel

  • Reviewed: 13 March 2016

    10
    The selection of Gins for an evening G & T.
    • Leisure trip
    • Group

    The selection of Gins for an evening G & T.

  • Reviewed: 10 March 2016

    9.6
    great location, great staff, nice room and facilities.
    • Leisure trip
    • Couple

    wireless internet needs to be accessible from the rooms

    great location, great staff, nice room and facilities.

  • Reviewed: 7 March 2016

    8.8
    Very comfortable beds.
    • Leisure trip
    • Family with older children

    Spa / swimming pool area a little un-kept

    Very comfortable beds. The transfer to the ski lift. Attentiveness of friendly staff

  • Reviewed: 1 March 2016

    10
    I would highly recommend Chaket Bassibe if you are going to...
    • Leisure trip
    • Group

    I would highly recommend Chaket Bassibe if you are going to Baqueira. Excellent access to the pists, great service and very cosy hotel! We loved it.

  • Reviewed: 14 February 2016

    9.2
    Very friendly staff and management.
    • Leisure trip
    • Family with young children

    Very friendly staff and management. Good food and location. Van service to the ski lift very handy.

  • Reviewed: 3 January 2016

    7.9
    Very remote of any party location
    • Leisure trip
    • Couple

    The hot pool was not realy hot Small windows

    Very remote of any party location

  • Reviewed: 11 December 2015

    8.3
    Staff very friendly.
    • Leisure trip
    • Solo traveller

    Spa area needs some love.

    Staff very friendly. Food great.

  • Reviewed: 12 March 2015

    9.6
    Great service & food.
    • Leisure trip
    • Couple

    Great service & food.

  • Reviewed: 3 March 2015

    8.3
    Great location close to the pistes & lovely staff - very...
    • Leisure trip
    • Couple

    If you're looking for nightlife, stay further down the hill

    Great location close to the pistes & lovely staff - very friendly & helpful

  • Reviewed: 22 February 2015

    9.6
    Friendly staff who would help in any situation.
    • Leisure trip
    • Family with older children

    WiFi signal in our room was poor.

    Friendly staff who would help in any situation. Excellent Food

  • Reviewed: 4 January 2015

    8.3
    Staff, Room& Location
    • Leisure trip
    • Couple

    Quite expensive

    Staff, Room& Location

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 46

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