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Reviews of Cleopatra Spa Hotel 4 stars

Narcís Fors 22, 17310 Lloret de Mar, Spain

#33 of 82 hotels in Lloret de Mar

Guests' Choice

Review score

Based on 33 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 15 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Basic Twin Room
    • Stayed 5 nights

    There is some noise at night due to people leaving the bars, but nothing that the hotel can do about that.

    Breakfast was good each morning. The staff were all very friendly, in particular Miguel who worked at nights he was extremely friendly and very helpful.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Hydromassage Bath
    • Stayed 1 night
    • Submitted via mobile

    The staff are friendly

    Stayed in July 2023

  • Reviewed: 7 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Hydromassage Bath
    • Stayed 4 nights
    • Submitted via mobile

    The staff were excellent

    Stayed in September 2022

  • Reviewed: 31 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Connecting Family Bedrooms with Street View ( 3 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted via mobile

    Can't find fault with anything other than a small bit more variety at breakfast would be welcome....by day 3 my lot were sick of it

    The hotel is ideally located and while a little crowded with sun loungers around the pool it was just perfect for a week long break with the family

    Stayed in August 2022

  • Reviewed: 9 July 2022

    9.0
    Great location, staff and breakfast!
    • Leisure trip
    • Couple
    • Basic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The beds aren’t double beds but two singles, which isn’t a huge issue as it’s boiling there in the summer but made it slightly uncomfortable. The safe in our room also wasnt working, however I never complained about it and if I did I’m sure they would’ve fixed it. Thank you Hotel Cleopatra we’ll be back next year!

    Me and my boyfriend had an amazing time here, I always get anxious booking a stay at a hotel we’ve never been to, but the Cleopatra didn’t disappoint. The staff were so friendly and very patient listening to me speak broken Spanish to them all week. Location was perfect and the pool was so good, it was busy without being crowded and sometimes we had the pool to ourselves! If you go, make sure you visit pub and bar ‘Cheers’ across the road! Drinks are fantastic and the owner Johnathon really made our holiday better.

    Stayed in July 2022

  • Reviewed: 25 June 2022

    9.0
    superb hotel, great location. very good value for money. exemption staff. would stay again
    • Leisure trip
    • Couple
    • Double Room with Hydromassage Bath
    • Stayed 4 nights
    • Submitted via mobile

    The only thing that bothered me, was that smoking was allowed anywhere around the pool side, I know this is a Spanish thing, but when you are a non smoker, it would be nice to have an area where you could eat and relax, without smoking be allowed. This is just a personal preference.

    The property was very tidy and clean, great location. the staff were exceptional. Great value for money, highly recommend the breakfast buffet and cocktails. cannot really fault this hotel.

    Stayed in June 2022

  • Reviewed: 9 September 2021

    8.0
    Excellent stay. Have been there before and will go there again. Would recommend.
    • Leisure trip
    • Couple
    • Basic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was a bit small and had no shelves to put personal items like facewash or creams on. Extra towel rail or hook for hand towel would be handy.

    Staff very friendly and welcoming. Nice to have bidet and bath in bathroom. Breakfast was good. Reasonable bar prices.

    Stayed in September 2021

  • Reviewed: 21 August 2021

    8.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Two Connecting Family Bedrooms with Street View ( 3 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Staff very friendly. Room was perfect for a family of 5, as we had connecting rooms so the children could have their own and be safe. Quiet location but just one street away from busy area. Good size supermarket opposite. 10 minute walk to beach. Car park was away from hotel but secure. Pool was a little small but still fun

    Stayed in August 2021

  • Reviewed: 26 July 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Triple Room with Street View
    • Stayed 1 night
    • Submitted via mobile

    A bit old and dated but like all other hotels in the city.

    Great food - worth paying for breakfast, lunch and dinner Good price Great service

    Stayed in July 2021

  • Reviewed: 23 June 2021

    9.0
    Beata and Rikata were great ,they were so nice and profesional ,the bar staff are great too ,such a lovely hotel 300 met
    • Leisure trip
    • Solo traveller
    • Double Room with Hydromassage Bath
    • Stayed 1 night
    • Submitted via mobile

    The plastic chairs and tables at the pool side made the beautiful terrace look a bit cheap ,but it’s cheap for food and drinks ,so it didn’t matter a great hotel for the price

    The staff amazing the location good , the pool was beautiful

    Stayed in June 2021

  • Reviewed: 24 October 2023

    6.0
    OKKKKK for a short trip but then I wouldn’t go back to Lloret again.
    • Leisure trip
    • Family with young children
    • Two Connecting Family Bedrooms with Street View ( 3 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was poor! Extremely salty and processed. We only had breakfast for 2 mornings and didn’t go again. Coffee machines were never working and when they did, there wasn’t enough of them. Pool area needed a bit of a make over; tiles cleaned etc. The car park is a good 10 minute walk; the owner offered and actually came with us so we could find it. Reception staff were not the best! We checked in and the lady actually worked out our bill Incorrectly at check in and if my husband had not looked at the numbers, he nearly paid an extra £1000 to stay!!!! I would say the hotel is good compared to looking around at other hotels during our stay. The streets are EXTREMLY dirty and smelly; smell like urine and drains. It is also very noisy at night. We also re arranged the room when we got there because we were on the 5th floor (requested a lower floor) but I didn’t like the idea of the balcony with no real lock and 3 young children.

    The interconnecting rooms when you have children are brilliant. The children also loved the spa bath!

    Stayed in August 2023

  • Reviewed: 2 October 2023

    10
    Amazing hotel
    • Leisure trip
    • Couple
    • Double Room with Hydromassage Bath
    • Stayed 3 nights
    • Submitted via mobile

    everything was amazing , amazing staff really helpful especially the blonde lady on reception didn’t quite catch her name but she was so polite and so helpful. pool area is amazing and nice and quite we even had the pools to ourselves quite a lot of our stay I will definitely be coming back. Room was super clean very spacious, and loved the jacuzzi bath

    Stayed in October 2023

  • Reviewed: 6 August 2023

    4.0
    Not a Spa and disappointing
    • Leisure trip
    • Family with young children
    • Basic Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Not a 4 star Spa. Not a Spa at all and below standard. Small pool, poor rooms. Beds are more like stretchers, bathroom outdated. Very poor value for money. This is a 2 star facility.

    Breakfast is OK Friendly Staff Quiet

    Stayed in August 2023

  • Reviewed: 11 July 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Premium with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    This is rated a 4 star hotel! It’s like a 2star!

    Stayed in July 2023

  • Reviewed: 31 October 2022

    10
    Exceptional
    • Business trip
    • Group
    • Basic Twin Room
    • Stayed 4 nights

    Ig and servt was amazinice was percect

    Stayed in October 2022

  • Reviewed: 15 August 2022

    4.0
    It was fine, but we wouldn't stay again.
    • Leisure trip
    • Family with young children
    • Family Room with Street View (2 Adults + 2 Children)
    • Stayed 2 nights

    The hotel is ~10 min walk to the beach. You are in a beach town, yet nowhere near the water. The streets in the town are incredibly narrow and there is no place to park while checking-in. The elevators in the underground parking garage didn't work, so we had to carry our heavy luggage up the stairs. The entire hotel felt highly trafficked and a little dirty, especially the hot tub that had stuff floating in it, murky water, and used cups sitting around. The towels felt threadbare. The diffuser in the room smelled awful - we had to put it on the balcony and open the windows to air out the room. The window/balcony door opened to an alley, which amplified sounds from the street and pool area (especially "fun" during karaoke night at the pool). We couldn't wait to check out.

    We enjoyed the large jetted tub in the bathroom and the lavender bath salts. We also appreciated the air conditioning, which can be hard to come by in Europe but is absolutely necessary in the blistering hot summer months. Finally, we liked that there was a large, clean supermarket right across the street.

    Stayed in July 2022

  • Reviewed: 15 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Hydromassage Bath
    • Stayed 4 nights
    • Submitted via mobile

    great location, friendly staff and great facilities

    Stayed in August 2022

  • Reviewed: 27 July 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room with Hydromassage Bath
    • Stayed 7 nights
    • Submitted via mobile

    We stayed for a week and did not feel welcome, was a pity as we had read really good reviews and we're looking forward to celebrating my partners 30th birthday there. Would not return.

    The location was good, just far enough away from the busy area so was nice and quiet. Breakfast was fine and the pool was good.

    Stayed in July 2022

  • Reviewed: 21 June 2022

    10
    Very central to town
    • Leisure trip
    • People with friends
    • Double Room with Hydromassage Bath
    • Stayed 3 nights
    • Submitted via mobile

    A small table on the balcony would have been nice.

    Friendly helpful staff. Luggage lockers for departure day. Directly opposite is a large supermarket. Very central to town.

    Stayed in June 2022

  • Reviewed: 22 September 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Basic Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was spot on for what we needed, the staff were awesome and went out of their way to make us feel welcome. Would definitely stay again

    Stayed in September 2021

  • Reviewed: 12 September 2021

    10
    great stay
    • Leisure trip
    • Couple
    • Premium with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    clean, great location, great facilities, friendly staff and overall an amazing stay

    Stayed in September 2021

  • Reviewed: 8 September 2021

    10
    loved the hotel and location will definately visit again
    • Leisure trip
    • Couple
    • Basic Twin Room
    • Stayed 5 nights

    nothing

    the room was spotless with balcony overlooking the pool.The food in the restaurant was buffet with wide range of dishes. The restaurant staff were helpful and a pleasure to speak to. The staff throughout the hotel could not do enough and when we asked for a table on our balcony it was there immediately. During this stressful covid time the safety of guests was exceptional with hand sanitizers on entering the restaurant given by the girl at the door and sanitizers throughout the hotel making one feel safe.nothing

    Stayed in September 2021

  • Reviewed: 17 August 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Basic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Reception staff are amazing 5+ treateant. Bar staff a total delight she definitely brings a smile to every customer 😀

    Stayed in August 2021

  • Reviewed: 13 August 2021

    5.0
    Nice staff but lacking four-star quality
    • Leisure trip
    • Couple
    • Double Room with Hydromassage Bath
    • Stayed 3 nights
    • Submitted via mobile

    The pool was crowded and the 'spa' was inaccessible due to it being full of children. The hotel was very noisy, to the put where you could hear the families in neighbouring rooms and also in those above.

    The breakfast was good and the staff were friendly.

    Stayed in August 2021

Showing 1 – 25

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