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Reviews of Hotel del Prado 3 stars

Carretera de Llívia, 1, 17520 Puigcerdà, Spain

#12 of 26 hotels in Puigcerdà

Guests' Choice

Review score

Based on 308 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 - 26

  • Reviewed: 31 May 2018

    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Very hot rooms. To expensive. No aircon is unacceptable to that price. Breakfast to little for the price. restaurant served raw chicken to my kit and low quality food for the price.

    Location.

    Stayed in May 2018

  • Reviewed: 2 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The breakfast experience was a bit of a joke really. Nothing wrong with the food or options etc but they had recurring electrical problems with the coffee machine and toaster etc. It would have been annoying had it not been so funny the way nobody seemed to know how to make anything work. I am sure they will fix it in time.

    Very friendly and helpful receptionist on our arrival. Young guy working the bar was also equally friendly and helpful. Gave me free access to the secure garage for my motorbike. The room was very clean and comfortable and the hotel was well situated to take a short walk into town for restaurants etc. All in all a very pleasant and relaxing stay.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Initial reception not great as man on desk ignored us for several moments while looking at his computer. Other staff were more helpful. Was looking forward to hot tub but had to be reserved and was an extra charge which was not made clear when booking.

    Good parking.Easy to find. Quiet location but easy to walk into town with choice of bars and restaurants. Decent breakfast with plenty of choice. Nice pool and gardens.

    Stayed in September 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Breakfast ok but good have been better limited coffee & toaster not working

    Secure parking for 3 x Large Motor cycles Excellent evening meal Well sited on old border crossing between Spain & France

    Stayed in May 2017

  • Reviewed: 25 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Roadworks outside until August

    Everything. Good location very comfortable large room with wonderful view of mountains.

    Stayed in April 2018

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit to close to the main road

    The staff we're very friendly and extremely helpful.

    Stayed in October 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Great garden to sit outside and enjoy the sun. Great access to all routes around the area.

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Large choice Buffet

    Stayed in September 2017

  • Reviewed: 10 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location to cross the border.....impersonal hotel with an OK restaurant.

    Stayed in May 2017

  • Reviewed: 18 December 2016

    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poca presión en la ducha, la calefacción del baño no funcionaba.

    Everything

    Stayed in December 2016

  • Reviewed: 20 October 2016

    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Good dinner, nice jacuzzi, nice staff. Pet friendly.

    Stayed in October 2016

  • Reviewed: 17 October 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast space. too small Beds, too small

    location, room

    Stayed in October 2016

  • Reviewed: 14 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and cosy family hotel.

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Every thing. Not nice staff. Very small rooms. Very noisee

    The grass out side

    Stayed in October 2016

  • Reviewed: 25 June 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Tea coffee in room.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 February 2016

    • Leisure trip
    • Couple

    No negative aspects to my stay.

    The whole place is great.....atmosphere.....food.....service...facilities.......getting the Little Yellow Train to Bourg Madame and walking into Spain was a blast.

  • Reviewed: 12 August 2015

    • Leisure trip
    • Couple

    We only called in for one evening on a stop through the Pyrenees on our motorbike, it is a lovely family run hotel, fabulous pool area and gardens, plenty of parking and told us to put the motorbike in the garage, ( which was full of family owned vintage cars ) highly recommended the room was large and had a nice touch of luxury to it, wouldn't hesitate to stop again whilst travelling in the Pyrenees

  • Reviewed: 19 January 2016

    • Business trip
    • Solo traveller

    A very nice hotel that I will be planning to stay in again very soon.

  • Reviewed: 16 October 2015

    • Leisure trip
    • Group

    Thought the breakfast was slightly expensive.

    Comfortable, good bar and restaurant and a very reasonably priced evening meal.

  • Reviewed: 6 October 2015

    • Leisure trip
    • Couple

    no signs to the hotel on the streets.

    great hot tab and sauna. wonderful food at the hotel restaurant

  • Reviewed: 26 July 2015

    • Leisure trip
    • Couple

    Nice garden

  • Reviewed: 18 June 2015

    • Leisure trip
    • Solo traveller

    The comfort of the rooms and bathroom

    The location, the atmosphere, the people

  • Reviewed: 8 June 2015

    • Leisure trip
    • Couple

    The outdoor pool was not open.

    High quality, family run hotel with good facilities and lovely gardens. The restaurant served great food.

  • Reviewed: 24 May 2015

    • Leisure trip
    • Couple

    Nothing

    The staff, hotel, bedroom (would have liked a fridge) & the lovely gardens. Would go here again.

  • Reviewed: 29 April 2015

    • Leisure trip
    • Solo traveller

    Close to Cadi-Moixero National Park, a great place for birds

  • Reviewed: 14 April 2015

    • Leisure trip
    • Couple

    Nothing

    Good overall impression

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 26

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