The smell in my room... I stayed in Jacuzzi Suite on the 14th floor. The room itself was great but it was difficult to bear the smell from the bathroom pipes. We slept with windows open because AC did not solve the problem.

Location. Super rich breakfast with a choice for everyone.

Stayed in April 2024

No English channels The breakfast Coffee The room was very COLD couldn't be controlled

Room size Gym

Stayed in April 2024

The location is brilliantly central to most tourist attractions

Stayed in April 2024

The food at breakfast could have been hotter but was still very good.

Great hotel located not too far from the airport and about 15mins by train into town. Very friendly staff at reception who made us feel welcome on our first visit to Barcelona. Breakfast was varied and plentiful and my friends were even able to order fresh eggs from the kitchen. We had an incident where we thought one of our items had been stolen at the hotel (turned out it was lost at the airport!). The staff at the hotel handled this professionally, going out of their way to help us check security cameras to see what may have happened. We are very grateful for this. All in all, a fantastic hotel with great facilities. We unfortunately didn't get a chance to visit the spa but it looked great!

Stayed in April 2024

quite far from the nearby beach

Very close to a nice shopping centre

Stayed in April 2024

Friendly staff very helpful and nice

Stayed in April 2024

Furniture looks a bit shabby. It would be nice if there were more vegetables for breakfast, there is a variety of sweets insted.

Exceptionally helpful and polite staff, great location.

Stayed in April 2024

The checkin procedure. I think a bit more empathy would have been appreciated. We had requested early checking coming in after 20 hours total flight duration including layover. Saw a few guests checking out earlier while we waited since 9.00 am and yet could secure the room around 1.00 pm. While we ourselves checked out the following day at 7.00 am and am sure there are guests who checkin later in the day, the requested early check in could have been obliged or better managed for sure. This will go a long way to instill goodwill.

Room location was decent. Room was far more spacious and well laid out than what we had thought of.

Stayed in April 2024

Breakfast

Stayed in April 2024

Paper thin walls felt like someone was at the door and the tv wasn’t working for 2 days with the English channels not working.

Was a good location! Offered free 1 hour spa treatment! Very modern and clean! Wifi in the room! Loads of extra in the room

Stayed in April 2024

Breakfast could have had more hot food choices but apart from that a fabulous hotel, clean and staff very professional

Stayed in April 2024

The elevator

The serenity and location is top notch.

Stayed in April 2024

Far from la rambla

Great shower Good food

Stayed in March 2024

It was not cleaned the last and our card didn t work but lady (Claudia) was perfect. She helped us

Everything was fine

Stayed in April 2024

The Breakfast has all one can imagine: Fruits, Different type of bread, various juices and many more ! The SPA area is also great to use. It is for sure an hotel to enjoy. It is 5-7 min walk to the Metro and the TRAM/BUS stops as well. A very big commercial center with many restaurants, shops and a cinema is very close to the hotel.

Stayed in March 2024

The location is great. Room facilities are good Great view

Stayed in March 2024

Cooked breakfast was a little cold but just a minor gripe for us.

Excellent Hotel. Great facilities, very clean and comfortable. Lots of choice of food at breakfast. Although quite a way out of town it’s near the tram and metro so can get into the city centre quickly. Easy to get to the beach too.

Stayed in March 2024

Location & room are great

Stayed in March 2024

No mini bar

..

Stayed in March 2024

The spa, location, pillows, clean room.

Stayed in March 2024

Nice location, close to the beach as well as tram and metro to reach the city center.

Stayed in March 2024

Location and hotel was clean Breakfast was ok and would benefit with a cooking station for fresh eggs

Stayed in March 2024

The smell in the bathroom was quite unpleasant. I did feel the bathroom could have been cleaner as the rest of the room was. I can't say it was the most welcoming of hotels.

The hotel is okay, the breakfast was great with plenty of choice. The room was well equipped with all the usual things, and included a microwave which was a bit odd in my view. Being on a very high floor meant the view from my room was lovely.

Stayed in February 2024

Room service - food was not 4 star hotel worthy, plus charging extra to bring it up to your room. Never experienced that before Airconditioning didn’t work. It was so hot in the room. Wouldn’t want to be there when it’s summer.

Modern property

Stayed in February 2024