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Reviews of Hotel Don Juan Tossa 4 stars

Carretera Barcelona, 22, 17320 Tossa de Mar, Spain

Review score

Based on 742 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.1

  • Location

    8.2

  • Facilities

    6.3

  • Staff

    7.2

  • Value for money

    6.4

  • Free WiFi

    6.2

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Showing 1 - 38

  • Reviewed: 6 October 2018

    6.7
    Not bad but not exciting.
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 1 night
    • Submitted via mobile

    No entertainment notices. Not a lot of choice of food. Did not live up to it's 4*.

    Bungalows were pretty. Beds were comfortable. The food was cooked well.

    Stayed in October 2018

  • Reviewed: 29 September 2018

    6.7
    A fading star in a quiet location.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Decor well worn, hotel in need of refurbishment but it didn't spoil my stay.

    Good location close to beach , supermarket, bars and restaurants. Parking garage on site.Good selection of food in breakfast buffet. Room was quite spacious with a small balcony.

    Stayed in September 2018

  • Reviewed: 20 September 2018

    9.6
    It is a lovely hotel, all you could want, the room was clean...
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Missing a mini fridge in the room and a full length mirror, but that being said it’s not the end of the world.

    It is a lovely hotel, all you could want, the room was clean the staff are friendly, there is a swimming pool air conditioning the beds were comfortable, food was nice even for those with a fussy appetite, I enjoyed being able to sit on the balcony on the evenings and the entertainment in the bar where you could sit and play cards or dance to night away to not a young disco music but more your line dancing songs, or records for the older generation.

    Stayed in September 2018

  • Reviewed: 9 September 2018

    7.5
    Very relaxing, comfortable
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 6 nights

    The bungalow should be cleaned at the corners too. The juice for the breakfast. I hate, when the shower has only a curtain.

    The bungalow was pretty, nice, romantic. Not the newest, but the beds were ok, the bath was ok, as on the pictures. The food was good, only the juice for the breakfast was very pure quality. The show kitchen for the dinner was good too. The garden at the bungalows was very nice with the different mediterran plants and geckos.

    Stayed in September 2018

  • Reviewed: 8 September 2018

    8.8
    Pool area awesome, brekky buffet, friendly staff, parking...
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room needed a bit of a better vacuum, sand still on floor from previous guests

    Pool area awesome, brekky buffet, friendly staff, parking easy, close to everything

    Stayed in September 2018

  • Reviewed: 14 July 2018

    8.8
    Relaxing from start to finish.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The lifeguard seemed to pick on our 8year old grandson even though he was only doing what everyone else was doing. The animation program was exceptionally poor. One night there was no mini disco Then most nights they only played 3 or 4 songs, Pool bar service was ok but it only opened at about 11am or whenever the waitress got there.

    Staff very attentive especially one gent behind reception, he was very helpfull from the moment we booked in until we booked out. The bar staff were good. The pool area has very much improved but not enough shaded area (when asked if i could use my own the lifeguard said no) Therefore we had to leave in afternoon because of lack of shade and 2 small childreb.

    Stayed in July 2018

  • Reviewed: 5 July 2018

    3.8
    Nice pool area
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    We didn’t get the room we booked and payed for. It was way much smaller. The pictures and the description in our reservation didn’t match the room we got. It was suppose to be a family bungalow with plenty of room for our small child to move and play. We got a room with absolutely no space at all. We had to wait three hours to meet the manager to discuss about the problem. We had to argue a long time to get him to give us any compensation. He tried to offer us other room which was also too small and very noisy. It was nothing like the one we booked and payed for. We had to stay in the hotel the first night because it was too late to move anywhere with a child. The hotel refused to give us money back from the other nights we were supposed to stay there. We complained to booking.com. The officer of booking.com called to the hotel and got them to return our money. It was truly an awful experience.

    Nice pool area

  • Reviewed: 27 September 2017

    7.5
    Enjoyed my stay in tossa, will go back, but in another hotel!!!
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The food!!!!! Cheap cuts of meat, no vegetables, and very little choice to select from. Rude reception staff and bar staff! A hotel that caters mainly for the Spanish.

    The location was excellent and it was very clean. Enjoyed the pool on the top off the hotel and the friendly ladies that cleaned the room and the ladies that cleared the tables in the dining room. Unfortunately, that's were it ended.

    Stayed in September 2017

  • Reviewed: 11 July 2017

    4.6
    Sloppy, old overrated hotel.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    - It is simply impossible for this hotel to have 4**** (even 3*** or 2** would be inaccurate). It doesn´t make sense: all the qualities, beds, furniture, TV, bathroom needs updating. - Payment parking: when you are paying 100+ eur/night for a room in an old-fashioned and bad looking ho(s)tel, at least a free parking would be expected...

    Close to the beach.

    Stayed in July 2017

  • Reviewed: 11 April 2017

    4.2
    Awful place!!
    • Leisure trip
    • Family with young children
    • Double or Twin Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Listening to the senior citezens next door coughing, farting and wheezing all night through the paper thin adjoining wslls

    Nothing - the hotel needs bringing up to date.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    10
    Great hotel friendly staff comfortable beds
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit noisey in the corridors and the walls are a little thin in the bedrooms but I have known worse

    Enjoyed everything receptionist spoke very good English so was able to have any questions answered beds were comfortable nice hotel

    Stayed in March 2017

  • Reviewed: 8 October 2018

    7.1
    Good location, nice hotel, reasonable price level.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk very slow service

    Good location, nice hotel, reasonable price level.

    Stayed in October 2018

  • Reviewed: 1 September 2018

    5.8
    Room not clean.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room not clean. Furniture was cheap and beds were uncomfortable. Washrooms and tub were not clean

    Stayed in August 2018

  • Reviewed: 28 July 2018

    5.8
    Did the job for a one night stay, but not a 4* hotel.
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 1 night
    • Submitted via mobile

    All a little outdated. Food (we only had breakfast) average at best. Uncomfortable beds.

    Location

    Stayed in July 2018

  • Reviewed: 16 July 2018

    8.3
    Near the beach like 3 mins away.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the walls are thin, you can hear something shouting on the other room

    Near the beach like 3 mins away.. its clean, with terace..

    Stayed in July 2018

  • Reviewed: 21 May 2018

    10
    Just lovely .
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Just a lovely place .

    Stayed in May 2018

  • Reviewed: 12 April 2018

    7.9
    Pleasant stay for a reasonable price, just what I wished for.
    • Leisure trip
    • Group
    • Bungalow with Garden View
    • Stayed 1 night

    Variety of the dishes could be better, after a few days of eating the same things, those were really boring.

    Stayed in March 2018

  • Reviewed: 18 September 2017

    3.3
    Bad quality definitely not 4 stat, rather 2+
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bad quality definitely not 4 stat, rather 2+

    Stayed in September 2017

  • Reviewed: 6 August 2017

    5.4
    ok. location good.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    not enough parasols or beds near pool for the size of hotel.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    5.0
    Nice
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights

    The room

    Location

    Stayed in July 2017

  • Reviewed: 27 July 2017

    7.5
    Good value for the money.
    • Leisure trip
    • Family with young children
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The swimmingpoolarea could need an improvement.

    Good value for the money. Nice service. Good location

    Stayed in July 2017

  • Reviewed: 27 July 2017

    5.4
    Broker aircon, and bóg hole in ceiling cause it was old ,...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Broker aircon, and bóg hole in ceiling cause it was old , broker shower

    Stayed in July 2017

  • Reviewed: 30 April 2017

    8.3
    LA TRANQUILITE DES BUNGALLOWS
    • Leisure trip
    • Family with young children
    • Family Bungalow
    • Stayed 3 nights

    RAS

    LA TRANQUILITE DES BUNGALLOWS

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 March 2016

    10
    It was close to water and nice end of town.
    • Leisure trip
    • Couple

    Would have been nice to have kettle in room. We were on 1st floor. Each evening they have dancing from 9.. Pm til midnight it is horrific the music blasts you. You have no hope of going to sleep until it's finished. I don't know if they realise how loud it is. Guests at time were very loud all hours of night. They had no respect for other patrons.

    It was close to water and nice end of town. Lovely to have balcony to leave open for fresh air..staff were really nice and helpful

  • Reviewed: 4 January 2016

    2.9
    Our family including 3 children were stuck in the elevator...
    • Leisure trip
    • Family with young children

    Our family including 3 children were stuck in the elevator in the morning. But they didn't said anything to us. And also they charged extra cost for child, about 18euro. Even though they put the explanation that all child under 12 years old are free of charge in their website. They charged us because I didn't mentioned kid previously but they check all person before check in. I really disappointed their attitude and extra cost.

  • Reviewed: 26 July 2015

    3.8
    The moment we could check out :)
    • Leisure trip
    • Family with older children

    Outdated room & bathroom, we booked for 3 and got 3 beds: all the rest (towels, chairs, etc) was for 2. The disco was in an open space an spread it's noise trough all the hotel until very late. Breakfast was of the most poor quality I've ever seen, we decided to take breakfast in town after 2 days! I understand very well why they ask to pay beforehand you check in. Never again in this hotel!

    The moment we could check out :)

  • Reviewed: 16 July 2015

    5.4
    Hotel very close to the beach.
    • Leisure trip
    • Couple

    Disastrous breakfast. A big amount of food, but quality lower than in worst discount shop. Salami that contained at most 30% meat, bacon substitute, pastry never fresh and low quality (cinnamon flavour instead of cinnamon in cakes), and many more bad food. Absolutely nothing to eat except baked beans, melons and every second day they served something that may have been fried meat. Lifts extremely slow, not airconditioned, and situated only at one side of the hotel (you have to walk across the whole hotel to reach the lift). One lift in the middle, but used by cleaning women who tend to block the door to get exclusivity. Also smells badly, because it stops in laundry room. Miniature room. Receptionist on arrival very unfriendly, angry that we did not have a voucher from travel agency (they do not like booking.com people). Luckily the rest of staff was quite friendly, although not much helpful. All chairs on all balconies at least partly broken. We asked for replacement, but nothing happened.

    Hotel very close to the beach. Sufficiently large balcony. Quite clean.

  • Reviewed: 11 June 2015

    8.8
    Hotelli oli kivan kansainvälinen.
    • Business trip
    • Group

    Takapihan peränurkassa on erillinen rakennus, missä BOOKING.COMille osoitetut edulliset huoneet sijaitsivat. Ei ollut ****-tasoa.

    Hotelli oli kivan kansainvälinen.

  • Reviewed: 24 May 2015

    8.3
    Lovely pool on the roof with great view.
    • Leisure trip
    • Solo traveller

    Music every evening echoed throughout the hotel, along with the sounds of other guests. Bring earplugs!! Breakfast buffet had everything but food was luke-warm & pretty unappetising. Nice to have fresh fruit but cold meats & cheeses were very 'plastic'. Food kept warm too long was rubbery.

    Lovely pool on the roof with great view. Large room & bathroom with bath as well as shower. Very clean & spacious

  • Reviewed: 13 April 2015

    6.3
    clean room, fresh fruit for breakfast and dessert (dinner)...
    • Leisure trip
    • Family with older children

    tennis field is not clean, old and not renovated, tennis rackets are broken and the rent costs 10 euros an hour, this is a a scandal. Vegetables were aften very greasy, often peas and beans.

    clean room, fresh fruit for breakfast and dessert (dinner) soup every day.

  • Reviewed: 23 May 2016

    8.3
    Just a one night stay as we were touring mid spain on...
    • Leisure trip
    • Group

    Nothing to dislike really.

    Just a one night stay as we were touring mid spain on motorcycles, but nice all the same.

  • Reviewed: 18 September 2015

    8.8
    Great place, close to centre and beach.
    • Leisure trip
    • Couple

    Great place, close to centre and beach. Nice terrace.

  • Reviewed: 26 August 2015

    9.6
    Clean and nice room, close to beach, food in restaurant
    • Leisure trip
    • Couple

    without laundry service

    Clean and nice room, close to beach, food in restaurant

  • Reviewed: 26 July 2015

    10
    My mom, daughter and I had a great time in Don Juan Tossa!
    • Leisure trip
    • Family with young children

    My mom, daughter and I had a great time in Don Juan Tossa! The staff was great, very helpful and friendly! Spent lots of time by the pool!

  • Reviewed: 16 July 2015

    9.2
    Friendly staff, tasty food, location near sea, good view...
    • Leisure trip
    • Couple

    Friendly staff, tasty food, location near sea, good view from the window. We like this hotel and advise it to friends.

  • Reviewed: 11 July 2015

    5.4
    Nice location with a nice poolarea.
    • Leisure trip
    • Couple

    Felt lika a summer camp for senior adults and youngsters. Disaster class on the rooms.

    Nice location with a nice poolarea.

  • Reviewed: 9 July 2015

    4.6
    The food
    • Leisure trip
    • Couple

    The food the room the parking

  • Reviewed: 12 May 2015

    6.3
    price
    • Leisure trip
    • Couple

    walls with holes, you could hear everything from the other rooms, breakfast bad

    price

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 38

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