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Reviews of Don Pio 4 stars

Avenida Pio XII, 25, Chamartín, 28016 Madrid, Spain

#148 of 327 hotels in Madrid

Guests' Choice

Review score

Based on 544 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 - 75

  • Reviewed: 18 June 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent staff. Quiet. Lovely breakfast. Opposite Metro station and bus stops, plus plenty of passing taxis. Very clean. Supermarket very close. Nice furnishings. A very pleasant stay.

    Stayed in June 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast would have been €16.50 each which seems expensive if you only have a bowl of cereal and toast!!... On the day of departure the receptionist tried to charge us for breakfast.. Yet when we arrived we were told it was included in the price.. The receptionist on departure wasn't the most friendliest of people.

    Excellent location for the stadium and airport .. Very clean and tidy... Room very spacious... Opposite a supermarket and nice places to eat in the area.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Air conditioning did not work(apparently turned off!) Hot food at breakfast was NOT hot! Seemed to be a lot of business being conducted in main sitting area

    Reception area very stylish

    Stayed in April 2018

  • Reviewed: 24 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Is not close the city center.

    A 19 year old hotel built as an old fashion one. Huge rooms, with real wood parquet. More likely as a today boutique hotel. Friendly staff. Very clean, Confortable beds, good air conditioner. It is a Metro and buses stop on front of the hotel.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There wasn't anything not to like... The property was excellent for what we needed.

    It was in a great location.. There was a fab supermarket across the road from the hotel... Easy to get to the airport and stadium from here... About a 30 min tube ride to the centre..The hotel was very clean and tidy and staff were friendly...☺☺

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Magnificent breakfast, with vegetable, all kind of cheese, ham, sweets. It is very , very clean and silence. In the restaurant, it is 5* :it is changing the table cloth after each client! Bravo! The room it is big and very clean everything.

    Stayed in April 2018

  • Reviewed: 11 March 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Extremely noisy place. Impossible to sleep. You can pay to stay there but if your objective is to sleep, don't go there.

    Breakfast is really nice and the staff very friendly and efficient. Building very stylish.

    Stayed in March 2018

  • Reviewed: 9 March 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    This hotel is a really lovely gem in Madrid. It feels full of old-world charm, but has been very well maintained and everything is in top condition. There are a lot of really nice details, like the monogrammed linen and the beautifully polished parquet flooring. The restaurant food was high quality and very reasonably priced. The staff were genuinely friendly and despite not always speaking English were very patient and helpful (I used a translator app).

    Stayed in March 2018

  • Reviewed: 14 February 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Sound isolation could be better and more comment that a disadvantage: depends what do you plan to do in Madrid: if to explore historical places and museums, it will take some 45 minutes to travel there. If yo plan day trips to Segovia or Avila hitel will be excellent choice.

    If you are tired ot chain hotels and ikea stuff, but prefer classic style, excellent breakfast at a table with a white cloth, villeroy&boch porcelain and surrounded with sounds of music, this hotel is exactly for you. Metro station just in front the dor of the hotel, and if you would be traveling with kids, a supermarket and McDonalds also right there

    Stayed in February 2018

  • Reviewed: 23 October 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    nothing not to like

    Lovely Hotel Great friendly Staff Fresh basket of fruit on arrival All in all an excellent hotel to stay in Just across the road from Metro Station and also a large supermarket for anything you may need

    Stayed in October 2017

  • Reviewed: 24 September 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent value. Hotel is located in a quiet and upscale neighborhood, tons of restaurants (where the locals eat; not marked-up tourist price) nearby.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Overall it is outdated, especially the rooms (looks like a 90's hotel). Needs renovation. Mediocre breakfast with good quality but only a few choices available. Shower was not working 100%. No taxi station near by.

    Very convenient location. Don Pio metro station right outside the hotel. Receptionists were helpful and quick to accomodate any requests.

    Stayed in September 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Some noise from traffic even after closing the window, the hydro jet massage at bath tub was out of order

    Classical, spacious room, comfortable mattress, close to metro and a big supermarket, gd breakfast, nice staff

    Stayed in July 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Transportation back and forth from the city center.

    Nice, friendly staff, easy to get to by metro or bus and 20 minutes from the airport as well as 20/30 minutes from the city center. Very local area and cosy cafes and restaurants in the area outside of the touristy areas.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Was a little far from the centre of town. Although the metro was right there. The front of the building was worrying but as you go in the lobby and dining area is impressive.

    Great old style. Rooms were large but fairly basic and a little old. The Bathroom was clean but may need updating fairly soon.

    Stayed in May 2017

  • Reviewed: 17 May 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    The bed linen had seen better days, and in the bathroom (whilst generally clean) I did see a little mold in the bath sealant.

    The hotel is directly opposite the Pio XII metro station, making it readily accessible from the airport, and also providing easy access to the city center.

    Stayed in May 2017

  • Reviewed: 25 April 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - all good

    Staff were amazing. Breakfast was superb (even though only continental breakfast). The interior of the hotel was stunning - especially the central atrium! Room was very spacious. Location was good for me as I went to see the Real Madrid game and only 25 minute walk to the stadium

    Stayed in April 2017

  • Reviewed: 22 February 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff .not very friendly or happy it seems.breakfast not exactly stunning .no pool ,no atmosphere at all in hotel. More like a quiet sleeping house for office workers.

    Nice bedroom and relatively quiet for a city hotel

    Stayed in February 2017

  • Reviewed: 2 January 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    nothing could have been better

    Don Pio is nicely placed for the Metro and in a very pleasant area, it also has an unusual open plan design, maybe not near enough to centre for some people, but it suits us

    Stayed in December 2016

  • Reviewed: 26 December 2016

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    That we had to ask for a kettle for the room, lamps on the bedside table not working, noisy bathroom door...

    After we complained they immediately helped us solving the problems in the room and gave us the possibility to keep the room for three more hours before check out with no charge. They provided us a kettle with tea and coffee and some chocolate. Quite room.

    Stayed in December 2016

  • Reviewed: 29 November 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Be careful of the added charges!!! My partner and I ordered two gin and tonics each (4 in total) the bill = 46 euros!!!! The parking 18 euros, I wasn't advised about this until check out- then they charged my card without my permission. Not happy and they haven't replied to my emails.

    The hotel is furnished nicely. It was warm and had a nice ambience.

    Stayed in November 2016

  • Reviewed: 19 October 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Advertising tea/coffee making facilities in all the rooms. We were with our family, five rooms. Only 2 out of the 5 had coffee/making facilities when we asked at reception they sais the hotel was full and they only had enough kettles for 15 rooms.

    Room, Staff Helpful and friendly, good location,great for a weekend away.

    Stayed in September 2016

  • Reviewed: 2 October 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    I thought breakfast was included and it was not. I didn't see the price anywhere but I didn't think it was worth close to the E15 I paid. WIFI was also weak.

    Very nice hotel in good location (not in the city center, but on the metro line to the airport and a 20 minute walk to the Charmartin train station). Accommodations were a very good deal for the price on booking.com. The staff was kind about storing a very small bag for me between my stays (about 2 weeks apart) and they had it ready at the front desk when I came back.

    Stayed in October 2016

  • Reviewed: 1 October 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    there were some problems with internet, the floor was not very clean

    room was very spacious, the hotel is right in front of the metro station, there is a huge supermarket on the other side of the road, the area though is rather quite

    Stayed in September 2016

  • Reviewed: 20 September 2016

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    That there was not a hotel like this in every town.

    Everything was wonderful, the staff, the rooms, the lobby/dinning room, the breakfast, everything.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    There was nothing that I did not like! The room and the public areas were scrupulously clean and well maintained. The staff were professional, friendly and did their utmost to make us feel welcome.

    Friendly staff. Great hotel in a superb location. Spacious room and very comfortable. I would have no hesitation in recommending it to others.

    Stayed in August 2016

  • Reviewed: 17 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We have stayed here before and recommended this Hotel to many others

    Stayed in June 2018

  • Reviewed: 13 June 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The whole hotel was classy and very clean

    Stayed in June 2018

  • Reviewed: 23 May 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast and room are spacious and interior design is the vintage style I like.

    Stayed in May 2018

  • Reviewed: 19 March 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No lipsticks on coffee cup please

    Overall it’s very good

    Stayed in March 2018

  • Reviewed: 21 February 2018

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Toallas

    Arquitectura y confort

    Stayed in February 2018

  • Reviewed: 10 January 2018

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    Great location

    Stayed in December 2017

  • Reviewed: 4 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Plenty of choice on the buffet breakfast

    Stayed in January 2018

  • Reviewed: 29 December 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Hotel comfortable with a nice sociable lounge area, the staff are very friendly and helpful

    Stayed in December 2017

  • Reviewed: 28 December 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Very traditional hotel, great environment and most above all: still uses key instead of digital locks.

    Stayed in December 2017

  • Reviewed: 20 October 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Location - easy metro ride from airport with station 2 minutes from hotel. Close to Chamartin rail station.

    Stayed in September 2017

  • Reviewed: 16 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Short walk to a great selection of restaurants. and close to metro.

    Stayed in October 2017

  • Reviewed: 28 September 2017

    • Business trip
    • Solo traveller
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    L

    Stayed in September 2017

  • Reviewed: 24 September 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Good size room, super nice staff

    Few steps from metro

    Stayed in September 2017

  • Reviewed: 16 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    not many restaurants in the immediate vicinity

    very conveniently situated by pio xii metro station

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack lustre air con

    Lovely decor and main hall

    Stayed in September 2017

  • Reviewed: 21 June 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    nasty plastic mattress cover, music a bit loud in corridor.

    style of the hotel, breakfast and breakfast patio, spacious bedroom

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Breakfast; after one or 2 hours in the hot air I could' t eat it

    Very clean;a pleasant atmosphere ...

    Stayed in June 2017

  • Reviewed: 2 June 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Clean

    Stayed in May 2017

  • Reviewed: 8 May 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Very big room with a very comfortable large bed. Internal patio design is really beautiful. Buffet breakfast is very good.

    Stayed in May 2017

  • Reviewed: 10 April 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    room above entrance turned out to be extremely noisy as this is a very busy street. Had to close every window. Not recommendable. Although the

    Stayed in April 2017

  • Reviewed: 2 April 2017

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    The staff was friendly and extremely helpful!

    Stayed in March 2017

  • Reviewed: 7 January 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Stayed in January 2017

  • Reviewed: 9 December 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    there was no central heating :(

    nice, clean hotel, good breakfast, fine wifi and very close to metro

    Stayed in November 2016

  • Reviewed: 6 December 2016

    • With a pet
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Old fashioned furniture.

    Big room

    Stayed in November 2016

  • Reviewed: 20 November 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great staff and excellent hotel for a weekend break.

    Stayed in November 2016

  • Reviewed: 17 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee making facilities in the room

    Bus stop at door. Metro across the road

    Stayed in October 2016

  • Reviewed: 11 October 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    All very clean and staff super professional and friendly. Breakfast was good enough, typically much better in Spanish hotels.

    Stayed in October 2016

  • Reviewed: 17 September 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very big rooms. Classy...

    Stayed in September 2016

  • Reviewed: 16 September 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Excellent breakfast and very nice staff

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    friendly stuff, good breakfast till 11.30!, comfortable bed, super close to metro station, shopping center near the hotel

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 May 2016

    • Leisure trip
    • Couple

    No tea-making facility in the room. Room service tea was said to be free but we were charged for it. Boiled eggs were not fresh.

    Service and staff. The atmosphere. Close to Madrid's excellent Metro.

  • Reviewed: 30 April 2016

    • Leisure trip
    • Group

    Overpriced for what you get, even in Madrid standards.

    Location proximity to Chamartin train station. 'Antique' style is interesting. Friendly staff, ready to help.

  • Reviewed: 29 February 2016

    • Business trip
    • Solo traveller

    Great location when attending trade shows. Only 4 metro stops to the exhibition center. Metro station is right across the street as well as a shopping center. Hotel is very charming and in a very positive way old fashioned. Well priced.

  • Reviewed: 5 January 2016

    • Leisure trip
    • Couple

    our only issue was that the Jacuzzi tub was not functioning, but we didn't let the staff know in order to have them fix it. So I guess that's really our fault.

    Very friendly staff, unique vintage charm, very strong drinks at the bar.

  • Reviewed: 26 June 2015

    • Business trip
    • Solo traveller

    The gym is not good, equipment either doesn't work or needs maintenance plus the steam room doesn't work.

    How friendly everyone was & nothing was too much trouble. The sauna is very good.

  • Reviewed: 19 May 2015

    • Leisure trip
    • Couple

    Just be forewarned that there is a flat fee of 30 euros for taxis to Barajas Airport regardless of the distance you travel. (This has nothing to do with the hotel.)

    Alain at reception was very helpful with boarding pass issues and restaurant suggestions. Most rooms have windows that open to a green space. Our view was a bank of cascading ivy. The inner courtyard/lobby is attractive.There is a grocery store across the street.

  • Reviewed: 18 May 2015

    • Leisure trip
    • Family with young children

    I think because of the wooden floor and few open cracks between the tiles, there were some ants in the room.

    location is good. very close to metro station. at least 20 minute walk from bernabeu stadium. good breakfast (croissants one of the best I've ever had!) spacious room. Water pressure and temperature control is excellent!

  • Reviewed: 27 April 2015

    • Family with older children

    camera troppo calda e senza possibilità di raffreddarla (in aprile!). lanmostra camera era sul lato strada primo piano e quindi la rumorosità era eccessiva ritengo i vetri non fossero isolanti. Le macchine si sentivano durante tutta la notte.La colazione molto cara ma noi abbiamo optato per un locale all'esterno.

    posizione, dimensione della camera, gentilezza dello staff, pulizia. l'ambiente interno molto caratteristico e ben curato. la clientela di buon livello ed old style.

  • Reviewed: 26 April 2015

    • Leisure trip
    • Couple

    There was a lot of noise during evening and we could hear through the thin walls the conversations that our neighbours had.

    We arrived very early and we received a room before check-in time which was awesome because we left immediately to visit Toledo. The hotel is just opposite to Pio XII metro station and to Alcampo supermarket. The rooms are nicely decorated and the bath has a bathtube. The breakfast is very good with scrambled eggs, jamon, chorizo, different types of local cheese, pastries and fruits.

  • Reviewed: 14 April 2015

    • Business trip
    • Family with older children

    I liked that it has the metro stop literally right across the street as well as a supermarket. It was very close to the historic center of the city so very accessible by bus as well.

  • Reviewed: 26 March 2015

    • Business trip
    • Solo traveller

    nothing.

    Staff are great, hotel is nice and clean and rooms are large. Nice big hypermarket right across the road, together with metro stop and plenty of taxis around. Has old world charm.

  • Reviewed: 27 May 2016

    • Couple

    cozy, friendly, with style

  • Reviewed: 25 May 2016

    • Leisure trip
    • Couple

    Next to a bus stop. Opposite a metro stop. Easy walk to a few bars and tapas places.

  • Reviewed: 14 April 2016

    • Business trip
    • Solo traveller

    The bathroom could do with an upgrade

    Very nice hotel with a cool atmosphere. Right across the street from the metro, so easily reachable.

  • Reviewed: 27 March 2016

    • Leisure trip
    • Couple

    So close to bus service and metro for ease of travel into the city and airport.

  • Reviewed: 5 March 2016

    • Business trip
    • Couple

    I had a problem with the reservation, the staff of the hotel helped me out in a brilliant way! Honest, friendly and very helpful!!! See you soon

  • Reviewed: 8 December 2015

    • Leisure trip
    • Solo traveller

    EXCELLENT OLD WORLD CHARM AND STAFF.

  • Reviewed: 8 November 2015

    • Business trip
    • Solo traveller

    metro station really very close, just cross the street breakfast till 10.30

  • Reviewed: 29 October 2015

    • Leisure trip
    • Couple

    It was very quiet and peaceful. Staff were friendly and the aperitifs excellent. Right across the road from the metro line 9.

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