The location was perfect for exploring

Stayed in March 2024

Room very warm and air con load

Lovely hotel . Good facilities and close to everything

Stayed in April 2024

Nothing

Beautiful classic property in a fantastic location just across the public plaza from Seville’s Cathedral and the Alcazar, with many restaurants, gelato stands, coffee, shops, etc. only steps away. The rooftop deck-bar with a view over the cathedral was is a magnificent place to spend an evening?

Stayed in April 2024

Can be a bit noisy with early morning deliveries and our room directly above the sliding doors in reception could be heard easily.

Its in the heart of the old town. Our room felt like we were entering a honeymoon suite. The view from the hotel was lovely too looking onto the cathedral. The pool is refreshing.

Stayed in April 2024

Soundproof is not ideal, perhaps it's the door?

The location is awesome and all staff are polite and professional! 😁 Breakfast is undoubtedly fantastic 😍

Stayed in April 2024

Reception staff could be more friendly

Excellent location beautiful views from the roof top bar area great place for a drink Room was clean and comfortable

Stayed in April 2024

Parking outside of town

Great location. Big spacious room

Stayed in April 2024

The breakfast seemed to us extremely expensive, at 19 euros per person. Given the location, and the amount of local competition, this is surely not justified. If it had been cheaper, we would have chosen to eat at the hotel, however. The lack of clarity about use of the swimming pool on the roof was also frustrating. One member of staff said although it was out of season (the season apparently starts in June), we could use it in the mornings from 10am. The next day, a different member of staff seemed horrified we were interested in using it at all and emphasised it would be entirely at our own risk, as it had not been kept clean. The pool certainly looked clean and I had booked the hotel partly on the understanding that we could use it! Maybe this is something the hotel should reconsider - even having it available for an hour a day to guests would seem a good idea. For those of us used to English weather, it certainly seemed hot enough in Seville in April!

It was nice staying in such a well-established hotel in a fantastic location. We liked the interior decoration and the various historic furnishings. The staff were helpful and the terrace and bar were amazing, with views over the cathedral. We had a large bedroom and sitting room, with a sofa which converted to a bed for our daughter.

Stayed in April 2024

they advertised a room with a balcony, the balcony was there, but completely inaccessible, with an iron fence that was locked.

the room is very ample with a living room area besides the bedroom, it was quite comfortable and well equiped.

Stayed in March 2024

Beautiful building, lovely decor, best location

Stayed in April 2024

nothing

what a great hotel right in the heart of the old town. we had room 210 which overlooked the beautiful cathedral and square. The room was clean and very comfortable and well furnished. All the staff were friendly and helpful. It was only £27 for a taxi to and from the airport and it dropped us at the door. We loved the terrace bar with a pool for chilling out after exploring this amazing city. The Alcazar palace and cathedral are on your doorstep along with a big choice of tapas restaurants to sit under orange trees and people watch. would highly recommend a stay here.

Stayed in April 2024

Great location, rooms comfortable

Stayed in April 2024

There was nothing that could be improved upon for us.

The Hotel is lovely, the staff are helpful and welcoming and the location could not be better. The roof top bar was a hit used every night for view and atmosphere.

Stayed in April 2024

Very little daylight in the room, and some noise out in the corridor (not very soundproof).

Lovely cosy and comfortable room with great bathroom and shower.

Stayed in April 2024

Superb location

Stayed in March 2024

Bar service should have been available at the pool area at all times.

Location was excellent, the rooms were a good size with excellent housekeeping.

Stayed in April 2024

We had to ask for the double room even though it had been discussed previously

Location and terrace bar

Stayed in April 2024

Location and price

Stayed in March 2024

The location of my room. It was between a storage room/exit for the hotel and the breakfast dinning area. Staff were constantly slamming the storage door early in the morning to retrieve items. The door slams very loud. If you do not like being woken up early in the morning and continuously learning the door slam DO NOT STAY IN ROOM 106.

Great staff, great hotel location to the old downtown area of Seville. The breakfast offerings were good. Nice downstairs and rooftop bar.

Stayed in April 2024

Superb location lovely hotel with fantastic roof bar

Stayed in April 2024

The Patio de Cristal is a misnomer…it is not what is expected. It is not a patio and there are no crystals, lights or otherwise.

The hotel is smack dab in the historic city centre and walking distance to all the must-see monuments, museums and such in Sevilla. The hotel itself is steeped in history and well appointed. The Terrace-Bar has a great view and a relaxing atmosphere to unwind after a whirlwind of activities. We loved the water pressure of the shower and bath especially.

Stayed in April 2024

Location

Stayed in April 2024

In a 4* hotel, I would expect that it would be possible to make tea in the room or in the hotel lobby (kettle and tea). There is a lot of untidy dust on the floor in hotel room.

Great location next to the Cathedral. We appreciated adding of bottle of water every day.

Stayed in March 2024

Very noisy at night on the street outside which was because of removing chairs after Easter processions every night & emptying of glass recycling bins but this was not the hotels fault.

Fantastic location beside the Cathedral and on a lovely street with plenty of lovely restaurants & bars. Our room had a balcony with lovely views of the cathedral. Hotel was spotless with lovely Spanish features. Very helpful staff and a lovely roof terrace although we didn’t get to use it due to bad weather.

Stayed in March 2024