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Reviews of Hotel El Guerra 2 stars

Carretera Sierra Nevada, Km. 21,3, 18160 Güéjar-Sierra, Spain

#5 of 18 hotels in Güéjar-Sierra

Guests' Choice

Review score

Based on 343 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    7.6

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Showing 1 - 71

  • Reviewed: 12 August 2018

    9.6
    great weekend of on the foot of the Sierra Nevada.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    very nice and friendly hotel and staff.great vieuws.alltough just next to the mainroad very quiet.big swinningpool.breakfast a little bit to basic (in the summer)

    Stayed in August 2018

  • Reviewed: 12 July 2018

    9.6
    The staff were great and organised our rooms so they were...
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The staff were great and organised our rooms so they were close to each other. When we had a drink it came with a small tapa. That was a nice touch :) There was some maintenance underway but this is a winter resort hotel and open in the summer and they have to keep things working. It did not impact on our stay

    Stayed in July 2018

  • Reviewed: 26 May 2018

    8.3
    I found the staff very friendly and helpful.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Some areas in the hotel are showing their age a little. Be aware that outside of the skiing season, you may be rather lonely (though this didn't bother me much personally).

    I found the staff very friendly and helpful. Even though I was the only guest for breakfast, there was still someone to show me around within a minute of my arrival, and they didn't skimp on food or service. Even though the hotel was almost empty, I was offered the posibility of dinner as well. For fellow motorcyclists: the road leading up to the hotel is brilliant fun, and there's plenty more rider's roads in a 50km radius around the hotel.

    Stayed in May 2018

  • Reviewed: 25 January 2018

    8.8
    loved it
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Bed wasn't too comfortable and very hot in the rooms had to open my window all night whilst it was 3 degrees outside. other than that lovely hotel.

    the friendliness of the staff. food at the restaurant was excellent and waiters very nice. would definately go again.

    Stayed in January 2018

  • Reviewed: 15 January 2018

    10
    perfect location and hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    I would have preferred double bed rather then two singles

    Staff very helpful, food great, beds where very comfortable, location great and views amazing

    Stayed in January 2018

  • Reviewed: 2 January 2018

    9.2
    Very friendly and helpful staff, warm room and comfortable beds.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    I can't think of anything bad to say about the hotel and staff.

    The staff were excellent. They were very friendly and willing to help with any issue.

    Stayed in December 2017

  • Reviewed: 24 December 2017

    7.5
    In general it was good clean and warm and the staff were friendly and helpful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Tv ion the room had the volume limited but was too low to hear clearly. The bacon at breakfast on the first day was cold as was the hot plate, however the next morning the manager remembered and offered freshly cooked hot food. The shower head did not fit correctly in its bracket

    Evening meal was very good

    Stayed in December 2017

  • Reviewed: 14 December 2017

    6.7
    ok for a short stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    there were no facilities to make a coffee. the room was freezing - but was rectified when staff brought in a portable heater

    staff were really helpful and a quick drive to the slopes

    Stayed in December 2017

  • Reviewed: 16 November 2017

    6.7
    A reasonably well equipped hotel but stay was not satisfactory due to lack of basic comforts.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Arrived 15.00 hours,november 11-no heating in the room-incredible!outside temp.then about 10C. Was told by cleaner that heating came on at 16.00.Had to go out to nearest bar to warm up! Returned about 18.00,when it was about 5C outside to find STILL no heating-an ABSOLUTE necessity in this location.Was provided with electric radiator to keep off the chill.These rooms MUST be checked regularly,as the thing that people most look forward to in this location,after a day out in the mountains,is a nice cosy room to put their feet up.Other people in the hotel with us were also affected,and were not happy.NO apology was given by the lady in command,and,the next day when we were about to leave,she said she looked forward to seeing us again-no thanks.

    The waiter-Manuel,who was also the cook,and general dogsbody was extremely attentive and helpful.The measures of drinks were generous'

    Stayed in November 2017

  • Reviewed: 19 October 2017

    2.9
    If you are not Spanish better stay away if you don't want to be discriminated.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    I reserved room with terrace and 2 separate beds for me and my son. I got small room with 2 additional bunk beds like in jail. I asked to talk to boss, young lady(who gave this room) told that she is the boss. She was rude, she pretended that she do not understand English. But finally, when i disagree to stay in this room ,she gave to me and my son room with double bed instead two single beds. Also in restaurant we was asked to leave table for 4 persons and to move to table for 2 persons, but in all restaurant are just 3 tables for 2 persons and 20+ for 4 and 6 .This place have 20+double rooms ,so I feel unfair, it was discrimination because Spanish couples was allowed sit whatever they wish. Instead of nice time, I got headache. So, if you wish to spend peaceful time ,please, stay away from this 2 stars hostel. Also carpets was dirty.

    I like, that I spent just one night in this place.

    Stayed in October 2017

  • Reviewed: 30 September 2017

    10
    Amazing stay- everything is just perfect there.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing stay- everything is just perfect there. The location, the view, breakfast, staff- If I will come back to Granada, will stay here again for sure. Lovely!

    Stayed in September 2017

  • Reviewed: 24 June 2017

    7.9
    Breakfast was disappointing, bacon and eggs not refreshed...
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights

    Breakfast was disappointing, bacon and eggs not refreshed and became so dry and almost inedible. Corn flakes were soft and stale. However when I told waiter and had fresh eggs cooked for me.

    Stayed in June 2017

  • Reviewed: 20 March 2017

    8.8
    Excellent value.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Older curly haired woman on reception was rude and unprofessional.

    Excellent value for money. Staff were super friendly and helpful. Clean bright warm room.

    Stayed in March 2017

  • Reviewed: 1 March 2017

    7.5
    Worth for the money compared to nearby places, but overall could be better
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The double bed is just two single beds - which is pretty awful

    We were suggested with everything we needed, the breakfast is very good by Spanish standards.

    Stayed in February 2017

  • Reviewed: 19 February 2017

    7.1
    Nice atmosphere in hotel and dinner was excellent. good value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Very little english spoken at front desk. Poor leaflets on hiking trails

    the side lights in the bedroom were very good for reading in bed. Hotel was clean and warm.

    Stayed in January 2017

  • Reviewed: 18 February 2017

    7.5
    Really enjoyed our stay, see you next year!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    A little too hot during the night with the heating on. The decor is a little dated however, I understand this is authentic and perhaps adds to the charm!

    Plenty of hot water, comfy beds, great views

    Stayed in February 2017

  • Reviewed: 16 October 2016

    5.4
    we have to wait for service in the bar ,and for breakfast we...
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    no information around the airea ,no voucher to chek for places to go.

    we have to wait for service in the bar ,and for breakfast we have to ask for eggs

    Stayed in October 2016

  • Reviewed: 13 October 2016

    7.9
    Lovely old hotel in great mountain setting.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely old hotel in great location, good views. Peaceful, staff friendly and helpful. Needs a bit of tlc here and there, but is characterful and handy for exploring sierra and access to Granada. Easy drive to peak for hikes plus views.

    Stayed in October 2016

  • Reviewed: 11 October 2016

    9.2
    Rustic Hotel in a stunning location
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    A longer stay and a trip to the ski resort about 11Km further. A little difficult to find, mainly due to a mis-understanding with the hotel location.

    Superb location within the Sierra Nevada National Park, stunning views. Excellent choice of meals well served by attentive staff. We could really notice and appreciate the fresh mountain air and felt invigorated the next morning.

    Stayed in October 2016

  • Reviewed: 16 May 2018

    10
    Fabulous location
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Fabulous location

    Stayed in May 2018

  • Reviewed: 7 April 2018

    9.6
    Great
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    All Great,

    Stayed in April 2018

  • Reviewed: 6 April 2018

    7.5
    Only one night but would visit again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel restaurant food and service was very good. The games room was an added bonus when travelling with children.

    Stayed in April 2018

  • Reviewed: 14 March 2018

    7.9
    A2
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A2

    Stayed in March 2018

  • Reviewed: 12 February 2018

    7.5
    Everything ok. Food was not good.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food was poor.

    Stayed in February 2018

  • Reviewed: 23 January 2018

    8.3
    Great value for money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The food was incredible, great value for money and massive portions. Less than half the price of Pradollano and just a 10/15 min drive.

    Stayed in January 2018

  • Reviewed: 21 January 2018

    8.8
    Just great value and what they did, they did well, shall...
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights

    Just great value and what they did, they did well, shall return for skiing soon

    Stayed in December 2017

  • Reviewed: 15 January 2018

    6.3
    Quite ok for spending the night.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The radiador in the room was not working very well and it was cold during the night. But the staff provided us with an extra heater.

    Stayed in January 2018

  • Reviewed: 31 December 2017

    7.1
    Friendly staff, good beds, great restaurant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy rooms

    Friendly staff, good beds, great restaurant

    Stayed in December 2017

  • Reviewed: 27 December 2017

    10
    Great family views!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great family hotel with great views. Perfect location for skiing. Plan to return next Christmas

    Stayed in December 2017

  • Reviewed: 21 November 2017

    7.5
    a nice one night stop over with great views just outside of Granada
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    breakfast was good staff were helpful

    Stayed in November 2017

  • Reviewed: 7 November 2017

    7.5
    Beautiful surroundings
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Uncomfortable bed, quite old furniture.

    Good and various breakfast buffet, beautiful surroundings, friendly staff.

    Stayed in October 2017

  • Reviewed: 15 October 2017

    8.3
    Nice hotel.
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Double bed is little bit dangerous..

    Nice hotel.. good location in Sierra Nivada.. good WiFi.. clean

    Stayed in October 2017

  • Reviewed: 18 June 2017

    5.8
    Halfway up the mountain
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Food was average. Location a bit isolated and difficult to get information on walks.

    Beds were comfortable and bathroom was clean

    Stayed in June 2017

  • Reviewed: 5 April 2017

    8.3
    Breakfast could be better.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Breakfast could be better.

    Stayed in April 2017

  • Reviewed: 24 February 2017

    8.3
    Excellent value for money Hotel,
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    Excellent value for money Hotel, Nice staff, Good breakfast and evening meal, Clean nice rooms, free Wi-Fi

    Stayed in January 2017

  • Reviewed: 25 January 2017

    8.3
    Price = Quality ratio is good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Price = Quality ratio is good

    Stayed in December 2016

  • Reviewed: 24 January 2017

    8.3
    Location, location, location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Good location

    Stayed in December 2016

  • Reviewed: 30 December 2016

    8.3
    Good ski hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No fresh fruit at breakfast.

    Onsite ski hire and ski pass purchasing.

    Stayed in December 2016

  • Reviewed: 4 December 2016

    7.5
    Guerra
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    I thought it was a bit cold in general.

    The staff are great.

    Stayed in December 2016

  • Reviewed: 1 November 2016

    10
    Fine out of ski season stay up a mountain... Great views!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Great views, lovely room friendly helpful staff Excellent price!

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 April 2016

    10
    Friendly staff, clean rooms with comfy beds (quite rare),...
    • Leisure trip
    • Couple

    Nothing.

    Friendly staff, clean rooms with comfy beds (quite rare), limitless hot water. Great food and good WiFi reception. Large lounge to relax or play pool, Skiing just minutes down the road. Will definitely return.

  • Reviewed: 16 March 2016

    9.2
    Nice room, spacious and warm, really comfy bed.
    • Leisure trip
    • Couple

    Nothing to dislike, but do have a suggestion - Speaking Spanish I have no problem with the TV, but for visitors who don't there are no English channels. If the hotel provided remote controls with a menu select (rather than the cheap, but functional, generic ones), English visitors would be able to change the language settings, and as many programs on Spanish TV are produced in the US and carry their original audio ( dubbed into Spanish), they could enjoy some TV in English.

    Nice room, spacious and warm, really comfy bed. Love this hotel, it is only a ten minute drive from the ski station at Sierra Nevada, but much better value for money than many of the hotels in resort. The staff are always friendly and helpful whenever we stay at El Guerra. The restaurant is pleasant and the food is always very good, good selection to choose from at breakfast and a good, varied menu for evening meals.

  • Reviewed: 9 November 2015

    10
    Location is fantastic, breakfast is just enough, beds are SO...
    • Leisure trip
    • Couple

    The address listed on Booking.com is INCORRECT and needs to be updated.

    Location is fantastic, breakfast is just enough, beds are SO comfortable, staff is great, really quiet and serene.

  • Reviewed: 19 October 2015

    9.2
    The scenery is beautiful,great peace and quite in the Hotel...
    • Leisure trip
    • Couple

    No English Menues verry dissapointed ,that most Hotels in Spain do not cater for English speaking guests,an English station would be great in the Telly

    The scenery is beautiful,great peace and quite in the Hotel there were 3 high trees accross from our window ,if they were cut down a few meters the view would be magnificant

  • Reviewed: 1 September 2015

    7.5
    The location is excellent, free parking is positive.
    • Leisure trip
    • Couple

    The food was not as good as on previous visits, one particular staff member was somewhat offhand and treated us badly when he was busy. The corn flakes were stale at breakfast. Would prefer real coffee at breakfast, not the machine kind. Certainly expected a table to be reserved for a meal where the food had been pre ordered and we were residents. Strongly object to having rubberised sheet under the lower sheet in the bed. Most uncomfortable.

    The location is excellent, free parking is positive. Views are exceptional. The problem with flies in the dining room seems to have been fixed. Most staff were very pleasant and helpful.

  • Reviewed: 12 March 2015

    7.9
    Staff were very friendly, the room had a great view and was...
    • Leisure trip
    • Family with older children

    The beds had protective covers that were a little slippery. The dining room food was fairly basic and when ordering chicken we received pork.

    Staff were very friendly, the room had a great view and was clean and functional. Downstairs we found a room with a Pooltable and Table Football as well as a selection of furniture. The staff lit a nice fire in the room and it was lovely.

  • Reviewed: 3 March 2015

    8.3
    when you finish visiting places or you are done with the...
    • Leisure trip
    • Family with young children

    Overall it's a good place

    when you finish visiting places or you are done with the snow, there is a beautiful play room with a fireplace where you can relax, read a book while the kids watch some tv

  • Reviewed: 23 February 2015

    9.6
    The hotel was very clean and comfortable, the heating was...
    • Leisure trip
    • Couple

    The hotel was very clean and comfortable, the heating was red hot, and the food was excellent. Try the steak cooked over BBQ, it was delicious. Waiters and bar staff very attentive and friendly. Definitely would stay again.

  • Reviewed: 17 February 2015

    5.8
    It is a pretty good location within a short drive of the ski...
    • Leisure trip
    • Couple

    Poor WiFi in our room (on 1st floor and above reception) with no connection in general though in the lounge it was OK but very slow! Due to inclement weather we had to leave a day early and even though we checked out before midday the receptionist refused a refund whereas the ski shop gave us a 1 day discount voucher.

    It is a pretty good location within a short drive of the ski area. It has a ski equipment hire shop on site and residents receive a discount. Free Wi-Fi On Site parking

  • Reviewed: 8 February 2015

    9.6
    The Hotel was lovely and warm throughout, ideal after a day...
    • Leisure trip
    • Couple

    Having to leave to come back to UK

    The Hotel was lovely and warm throughout, ideal after a day on the ski slopes. Great food choice both from buffet breakfast and evening meal menu. Friendly staff, relaxed atmosphere.

  • Reviewed: 27 January 2015

    9.6
    good food, nice location, fair value for money.
    • Leisure trip
    • Couple

    WiFi connection. It is not enough for all the guests. Only 1 phone managed to connect. Everything else was good.

    good food, nice location, fair value for money. Warm clean apartments, beds are ok, hot shower. Perfect for traveling by car!

  • Reviewed: 13 April 2016

    7.5
    good clean room plenty of hot water
    • Leisure trip
    • Solo traveller

    Good selection of breakfast but eggs and bacon were cold had to put them in micro wave

    good clean room plenty of hot water

  • Reviewed: 4 April 2016

    8.8
    excellent location for a days skiing.
    • Leisure trip
    • Couple

    excellent location for a days skiing. Food good and ski hire available. Comfortable hotel- great value. definitely return.

  • Reviewed: 8 March 2016

    7.1
    The room was comfortable and warm.
    • Leisure trip
    • Family with older children

    The bunk beds could do with headrests.

    The room was comfortable and warm.. The breakfast was good. The boys liked the games area.

  • Reviewed: 19 February 2016

    10
    very friendly and good food
    • Leisure trip
    • Couple

    not to good internet comection

    very friendly and good food

  • Reviewed: 2 February 2016

    7.5
    Very helpful staff, super dinner and excellent breakfast!
    • Leisure trip
    • Couple

    Very helpful staff, super dinner and excellent breakfast! we have stayed here a few times great location when going skiing.

  • Reviewed: 15 December 2015

    10
    Scenery
    • Leisure trip
    • Couple

    Scenery

  • Reviewed: 27 October 2015

    9.6
    The view from the room was outstanding.
    • Leisure trip
    • Solo traveller

    The view from the room was outstanding. It was well designed and the heating was on. (5,500 feet above sea level)

  • Reviewed: 26 October 2015

    7.0
    Comfortable
    • Leisure trip
    • Couple

    Isolated and very quiet in the non skiing season. All surrounding villages almost dead. No bus into Granada

    Comfortable

  • Reviewed: 16 August 2015

    10
    The reception.
    • Leisure trip
    • Family with young children

    Nothing

    The reception. Any and valadimer were so welcoming. The food was good and the bed was comfortable. The views were out of this workd

  • Reviewed: 28 July 2015

    8.3
    Staff Location
    • Leisure trip
    • Couple

    Choice for the breakfast.

    Staff Location

  • Reviewed: 25 June 2015

    7.9
    The drink at the bar and barman bringing out samples of ham...
    • Leisure trip
    • Family with older children

    The drink at the bar and barman bringing out samples of ham and cheese 10out of 10

  • Reviewed: 16 June 2015

    10
    peace and quiet and excellent food
    • Leisure trip
    • Couple

    flies in dining room.

    peace and quiet and excellent food

  • Reviewed: 17 May 2015

    9.2
    Ideal for a visit to Sierra Nevada mountains or Granada
    • Leisure trip
    • Group

    Ideal for a visit to Sierra Nevada mountains or Granada

  • Reviewed: 27 April 2015

    8.8
    Lovely clean hotel and friendly staff
    • Leisure trip
    • Family with older children

    Lovely clean hotel and friendly staff

  • Reviewed: 6 April 2015

    10
    Whats not to like, from the staff, cleanliness, food, value...
    • Leisure trip
    • Group

    Whats not to like, from the staff, cleanliness, food, value for money and comfort this hotel surpassed our expectations.

  • Reviewed: 2 April 2015

    10
    everything
    • Leisure trip
    • Solo traveller

    everything

  • Reviewed: 5 February 2015

    10
    Lots of really warm water for a bath after a days skiing.
    • Leisure trip
    • Group

    Nothing

    Lots of really warm water for a bath after a days skiing. Restaurant and bar are reasonably priced,

  • Reviewed: 10 January 2015

    9.6
    Everything
    • Leisure trip
    • Couple

    Room to hot even after turning rad off

    Everything

  • Reviewed: 7 January 2015

    7.9
    Hotel was very good,staff were very helpful,food was...
    • Leisure trip
    • Couple

    nothing

    Hotel was very good,staff were very helpful,food was adequate,good price

  • Reviewed: 4 January 2015

    5.4
    very efficient central heating
    • Leisure trip
    • Couple

    terrible food

    very efficient central heating

There are also 12 reviews without text. These impact the overall review score.

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