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Reviews of El Puerto Ibiza Hotel Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Carlos III, 24, 07800 Ibiza Town, Spain

#18 of 37 hotels in Ibiza Town

Guests' Choice

Review Score

Based on 715 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 10, 2023

    8.0
    So clean!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There wasn't anything I didn't like.

    Cleanliness. Location. Facilities were good- although disappointed not to be able to use the pool. Not bothered about having the pool bar or food up there but the pool may have been nice. I know, although it was "out of season" Didn't use the spa. Wish I'd have made use. Gym small and very basic but fine to get the body moving. A bike. Some weights and a treadmill. Which is really all you need. I did love the hotel! Perfect for a solo short stay and exceptionally clean. A lot to see within a short walk. There is always room to improve. All relevant to what you want from it. 9/10 for my personal trip.

    Stayed in December 2023

  • Reviewed: November 21, 2023

    8.0
    Confort and great location.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    The swimming pool was closed as so the rooftop even though the weather was great!

    Great breakfast.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    8.0
    Good value for November
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very modern bordering on bland.

    Great location for Ibiza Town. Clean rooms. Friendly staff

    Stayed in November 2023

  • Reviewed: November 7, 2023

    8.0
    Enjoyable stay!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A pity that a rooftop was closed, would be nice to sit there in the sun and just enjoy the view, read a book or have a drink (no swimming pool needed). Breakfast could have a bit more variety, but the quality was good.

    Great hotel, nice location, comfy beds.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    7.0
    Nice hotel in Ibiza Town near to the old town.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We'd thought the spa would be easy to access to guests, but it only opens at certain limited times and comes with a surcharge so not one to rely on for getting out of the sun. We stayed with kids and the rooftop pool is quite shallow - more of a sitting pool - it's somewhere people go to Instagram or Tik Tok - but the kids enjoyed having a Fanta in the splash pool and we felt welcome.

    Close to the old town and it's restaurants. The rooftop pool and bar have a view of the old town and were great on a hot day. The place was clean and the gym was nicely fitted out. There are some nice shops if you want to buy a few bits at the end of a holiday. We stayed here, Portinatx and Santa Eulalia. Staff were friendly and very accommodating.

    Stayed in August 2023

  • Reviewed: October 23, 2023

    9.0
    Would go back 🙂
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dining room a bit soulless.

    Superb location with good breakfast choice and helpful reception staff.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Great location, good value and breakfast available.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Hooks in the bathroom would be nice since there was no where to hang your towels.

    The location was excellent. The staff was always so helpful and kind and the cleaning people were excellent. I wouldn’t rent a car unless you need to as parking is difficult — or you can rent a space from the hotel in their garage. But be warned that the spots are VERY tight.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    Great spot and good value.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No hooks for towels in bathroom. :)

    Clean, great location and helpful staff

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Good location, and fairly comfortable stay
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We didn’t realise there was a fee to pay to use the spa! (Which had been part of the reason for booking the hotel!). The music in the pool area wasn’t very good and took away from the chilled vibes.

    Nice location, and a pretty quiet spot. The front desk were very helpful and friendly.

    Stayed in September 2023

  • Reviewed: October 13, 2023

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Crowds of other guests smoking right outside the front door, the smell comes into the foyer and you can even smell it going upstairs.

    Great location, and lovely rooftop.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Short and sweet! Everything was good, great location
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s location

    Stayed in September 2023

  • Reviewed: October 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is really great, just 5 min walk to the city centre.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Late summer fun trip with friends
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    Stayed in October 2023

  • Reviewed: October 4, 2023

    7.0
    It worked well for us because of its location.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The hotel was ideally placed for our next day's journey (on the ferry to Formentera). It was but 5 minutes walk from the ferry along streets on which it was easy to pull a suitcase.. It was also well placed for eating out in the evening, close to a wide choice of bars and restaurants on the harbour front of the old town.

    Stayed in September 2023

  • Reviewed: October 4, 2023

    7.0
    Comfortable and friendly and ideally placed for our purpose.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The hotel was ideally placed for our next day's journey (on the ferry to Formentera). It was but 5 minutes walk from the ferry along streets on which it was easy to pull a suitcase.. It was also well placed for eating out in the evening, close to a wide choice of bars and restaurants on the harbour front of the old town.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    Very nice
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room we were initially given the air con didn’t work well/ at all, and it wasn’t a twin room however they moved us to a different room.

    Central location

    Stayed in September 2023

  • Reviewed: October 3, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't get any toileteries and only one towel for a couple.

    Good location. Clean room.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Great location, clean and functional room with great service.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No aircon on in the dining room and foyer. Steamy.

    Very friendly, helpful staff.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Great centrally located hotel with rooftop pool and bar.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    A little expensive but so is everything in Ibiza at this time of year.

    This is a very well-located small hotel, very close to the main port of Ibiza and a short walk to the Old Town of Ibiza. The is a bar and a small rooftop pool which was great for the afternoon sun. The breakfast was very good and the room was a good size with a small balcony. The room was relatively quiet given the hotel's location in a busy street.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    7.0
    Central clean hotel. Helpful staff. Swimming pool inadequate.
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Swimming pool was really a plunge pool - not for swimming. And it didn’t open until 11am! Bathroom was too public for sharing with a friend. Nowhere to put our clothes - or very limited space.

    Central location. Good breakfast. Helpful staff. Very clean.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms weren’t amazingly clean. No one answered reception when calling about leak in bathroom.

    Good location

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    10 Days in Ibiza
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 11 nights
    • Submitted from a mobile device

    The Breakfast could offer a bigger variety.

    Good location close to the port and old city. Very nice Staff.

    Stayed in July 2023

  • Reviewed: September 17, 2023

    7.0
    overall - ok stay, it served a purpose for a group of us to stay in the same place Euro 237 per night affordable .
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    absolutely no wifi, had it for 1 hour after arrival and could not get it again ! No views and bar pool area closed early , great location for cocktails a d a night swim , but closed . Could not get a taxi , and we almost missed our flight from waiting

    Very close to shops and Dalt villa - perfect for ferry to Formenterra and clubs . rooms very spacious - and kettle in the ro with coffee and tea - breakfast was very nice and plenty of seating area for our group. The teatro café next door had line music which was excellent - a nice change to electronic dance music .

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool area didn't open until 11:00 am. No chance of an early morning dip. I thought that was poor for a so-called spa hotel. This would have been a show stopper had I known before I went. I would have gone somewhere else. BOOKING.COM SHOULD MAKE THIS CLEAR IN THE DETAILS No milk or caffeinated coffee in the room. Hotel policy only to have decaf! Ridiculous.

    The location was great, very close to the old town. The staff were very friendly and helpful (eg getting a taxi within a few minutes). Breakfast was good, although I don't think they knew how to cook bacon. A general Spanish problem. My room was a single room. Nice layout, excellent rain shower, small balcony with a small view of the sea down the road.

    Stayed in September 2023

Showing 1 - 25

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