No negative comments

Quiet. Coastal location.

Stayed in March 2024

Lack of decent entertainment in the evening, keyboard player / singer started too late and was quite dull night after night. It would have been ok had we been closer to town as could have walked somewhere else but you can’t do that here

Buffet breakfast, kids club, spa, indoor pool, sea view, free parking

Stayed in April 2024

Very slippery tiles in the pool area. Pool guard with no sense of hospitality.

Friendly staff, great breakfast and fantastic views.

Stayed in April 2024

The water was really expensive. I feel could have been cheaper (more expensive than a glass of wine) and the ac unit doesn’t have heating (it was cold during my visit)

The room upgrade, the beds (I have emailed them to ask where they get their pillows supplied from) the view, the ocean sounds, the food. The staff. The spa, the bathroom

Stayed in March 2024

Spa can be overcrowded and it's a small spa. No hair conditioner or body lotion in the room.

Location, comfortable, friendly staff

Stayed in March 2024

Whilst the room was very comfortable with everything you would need in a hotel room, parts of it were showing signs of neglect, and cleanliness could have been better: light switches were dirty with dust and dirt in the sockets ( clearly had not been cleaned out for a very long time); switches were showing signs of wear and tear; shower cleanliness not great with mould around the shower screen dividing it from the toilet. Some tlc is needed in the bathroom area, for sure. Human hairs ( not ours) stuck in the threads of one of the bathrobes were not pleasant! This is not what I would expect from any hotel, let alone a 5*.

Fantastic view from the balcony; extremely comfortable and huge bed; comfortable armchairs; quietness; bathrobes and slippers provided; beautiful grounds and amazing location; lovely breakfast area out on the covered terrace - loved having breakfast with the sparrows; lots of choice for a delicious, filling breakfast, even for my diet ( it was great to see oat, almond and soya milk available). Despite being near the main road, the hotel and room were quiet- something I had been a little concerned about on booking. It is easy to walk into Estepona from the hotel along the promenade, but it is a long one! The receptionist, David, is brilliant! He arranged for cava and chocolates to be sent to my room for my birthday - thank you!

Stayed in February 2024

The staff in the spa were not as welcoming and the treatments we had were rushed and not very relaxing. The spa area is in need of a little maintenance.

The welcome at reception and general staff at the hotel where fabulous. The sea front location of the hotel and the beautifully maintained surrounding gardens where perfect. Spacious and clean rooms with comfortable beds and quality linens. An abundance of choice for breakfast, lunch and dinner.

Stayed in March 2024

We had to move rooms as such a loud room next door, the hotel is so big and felt quite empty don't know why we were put so close to other people, however staff were amazing as always and swapped us rooms

Spa and.staff were amazing, we come to the Elba every year and we love it

Stayed in March 2024

I think for a five star you could expect to have drinks included in the menu and also hand / body cream in the room for after shower

The staff were fantastic and very welcoming. The bedroom really big with awesome views and the buffet was really good as well. Parking is free

Stayed in March 2024

The spa was fully booked on the day that I arrived so I decided I would use the indoor pool instead but this wasn't possible as a child had vomitted in the indoor pool. I was able to use the spa on the 2nd day and the indoor pool.

Beautiful hotel in a great location only a 45 minute walk from the port of Estepona, lovely clean & spacious room.

Stayed in March 2024

Great hotel all round, staff were excellent, Particularly Gloria on reception

Stayed in March 2024

Wanted to book a massage and spa circuit but was unfortunately fully booked so will book in advance in future. Could do with more facilities for kids, e.g. a games room / arcade would be have been nice and maybe a small convenience shop.

Good sized family room, great view. Breakfast buffet had a good selection. Heated Indoor pool was fun for the kids as too cold to use the outdoor pool. Ordered Room Service for convenience as we were travelling with a 1 year old and found the staff really helpful.

Stayed in March 2024

It was shame that the quality of dinner buffet was not good.

Stayed in February 2024

The food! I have stayed in all kinds of hotels but the food for a 5 star is not good… we struggled both at breakfast and dinner as we had half board. The only other complaint is the mosquitos! I went in February and the hotel was full of mosquitos which isn’t the season so made me wonder why

The rooms are really spacious and the bed was really comfortable. Was very clean. Only down fall was the pressure of the water was very hard to shower

Stayed in February 2024

Very professional and friendly staff

Stayed in February 2024

The spa was really good and everything was spotless

Stayed in February 2024

Pools a bit outdated needs more facilities for children and entertainment

Lovely hotel nice staff very Helmand friendly

Stayed in January 2024

It would be useful if the rooms could be updated with more plugs and usb’s to keep pace with other similar properties.

Stayed in January 2024

Had a nice beach view. The breakfast and dinner buffet as amazingly good. Live entertainment each night was a lot of fun. The town was so cute and so worth exploring.

Stayed in December 2023

Needs to be renovated in some places

Big room, big bathroom, close to the beach, see view

Stayed in January 2024

room was full of mosquitoes, very unpleasant stay. Had so many bites lasted for days.

size of the room, comfortable beds, breakfast is great

Stayed in October 2023

Fabulous view overlooking the sea. Wonderful breakfast with endless choice

Stayed in January 2024

Food Overpriced Shower facilities were poor

Sea views Friendly staff

Stayed in December 2023

Breakfast could have been a little more organised

Upgraded to a junior suite and staff very helpful. Breakfast good but very busy.

Stayed in December 2023