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Reviews of Hotel Emporium 2 stars

Santa Clara 31, 17486 Castelló d'Empúries, Spain

#12 of 12 hotels in Castelló d'Empúries

Guests' Choice

Review score

Based on 248 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    6.1

  • Location

    7.2

  • Facilities

    6.3

  • Staff

    7.7

  • Value for money

    6.1

  • Free WiFi

    7.5

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Showing 1 - 11

  • Reviewed: 26 August 2018

    5.8
    Avoide the restaurant!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    They are very rude at the restaurant.

    They are nice at the hotel, but very rude at the restaurant. If you stay here, have your meals and drinks elsewhere.

    Stayed in August 2018

  • Reviewed: 28 June 2018

    9.2
    staff very friendly and helpful.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Not the Hotels fault, but we happened to be staying on 23rd June, which is the festival of St Joan, hence there was a lot of traffic noise all through the night, and fireworks, so consequently not a great nights sleep, but the bed was very comfortable and the facilities good.

    staff very friendly and helpful. Easy to find as we were on a walking holiday. The young man behind reception gave us useful information for our next destination which was El Port de La Selva.

    Stayed in June 2018

  • Reviewed: 23 July 2017

    3.3
    Awful location and room, nice owner.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The area was very noisy and smelled really bad. During the night we were very hot and there was not even a fan to cool us down, so we opened the window and let lots of noise from traffic inside. In general, we found the hotel to be overpriced. If they have an amazing restaurant that's fine, but you should separate restaraunt from hotel. Don't charge so much for a room just because you have a nice restaurant.

    Elena, the owner of the Hotel, super helpful and kind.

    Stayed in July 2017

  • Reviewed: 18 September 2017

    7.5
    Great place
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly receptionists at night

    Stayed in August 2017

  • Reviewed: 16 July 2017

    4.6
    the room was very tired
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the room

    the room was very tired

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 August 2015

    7.1
    Gabrielle was a star.
    • Leisure trip
    • Couple

    Could do with air con as it got very hot in the bedroom at night.

    Gabrielle was a star...very hard working and went way beyond to make our stay more enjoyable...

  • Reviewed: 4 August 2015

    9.2
    Excellent location.
    • Leisure trip
    • Solo traveller

    Excellent location. Medieval town, bird sanctuary, super beaches and mountain landscape. Excellent hotel to stay. Recommendable for any holiday-trip, whatever time of the year.

  • Reviewed: 9 April 2016

    9.6
    Restaurant with very attentive staff, fantastic high quality...
    • Leisure trip
    • Couple

    -

    Restaurant with very attentive staff, fantastic high quality menu and excellent wine list

  • Reviewed: 8 August 2015

    10
    Wonderful communication.
    • Leisure trip
    • Couple

    Everything was excellent.

    Wonderful communication. Excellent service. Will visit again

  • Reviewed: 26 July 2015

    4.2
    Easy access to main tourist attractions.
    • Leisure trip
    • Solo traveller

    Very old rooms, too small and smell like cigar.

    Easy access to main tourist attractions.

  • Reviewed: 19 April 2015

    9.6
    All good, fine for the price, good location
    • Leisure trip
    • Group

    All good, fine for the price, good location

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 11

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