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Reviews of Suite Aparthotel & Spa El Refugio De Aran Vielha 3 stars

Avenida Garona, 27, 25530 Vielha, Spain

#14 of 46 hotels in Vielha

Guests' Choice

Review score

Based on 1258 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    6.9

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Showing 1 - 46

  • Reviewed: 18 October 2017

    9.2
    Excellent for hikers
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    Could hear those above moving about, sometimes when we wanted to sleep.

    Set in Vielha we were central for hiking. The property was clean, friendly and very helpful.

    Stayed in September 2017

  • Reviewed: 6 August 2017

    8.8
    Clean room with planty space to move around.
    • Leisure trip
    • Family with young children
    • Apartment (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Car park had limited spaces therefore I had to park the across the street in public parking. Great location as the hotel was 5 minute walk away from city centre

    Clean room with planty space to move around.

    Stayed in July 2017

  • Reviewed: 14 June 2017

    8.8
    Great Place to stay for exploring the Pyrenees.
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 3 nights

    No air conditioning but it was unusually hot during our stay.

    Very clean and comfortable apartment that met all our needs and close to all the activities we there for. Exceptionally friendly staff.

    Stayed in May 2017

  • Reviewed: 25 March 2017

    10
    Very good value for the money and would definately stay there again
    • Leisure trip
    • Family with young children
    • Apartment (3 Adults)
    • Stayed 1 night

    The pillows on the bed were to small and hard. Because of that, both my wife and I had a poor sleep. It was not until the morning that we saw tucked away in a cupboard, additional pillows.

    The staff were excellent and over all we had a lovely enjoyable time, thank you

    Stayed in March 2017

  • Reviewed: 12 March 2017

    10
    The property is great located, walking distance of ice rink...
    • Family with young children
    • Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The property is great located, walking distance of ice rink and close to many restaurants and downtown. But the hotel restaurant is great and the fondue is awesome

    Stayed in March 2017

  • Reviewed: 11 March 2017

    9.2
    A good place from which to enjoy Vielha as well as go skiing.
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 2 nights

    The shower is very high up the wall so has to be used in the hand. The beds are hard and flat.

    The apartment was well-organised, plenty of storage and hanging space. Very clean. The decor is pleasant, with table and chairs fine for 4. The sofa and armchair are comfortable. The shutter in the bedroom blocks the light well. A well-equipped bathroom, except for the shower. Nice to have a bath. It's a short walk (5 min) to the centre and even closer to many cafes and restaurants. The private car park in front of the hotel (free) is very convenient.

    Stayed in March 2017

  • Reviewed: 10 November 2016

    8.3
    Ideal for our needs
    • Leisure trip
    • Family with young children
    • Apartment (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The bed was too hard and duvets would be better than blankets in todays world! Overall decor is a bit old fashioned.

    Suited our needs well close to ice skating rink and had a well equipped kitchen making it a good self catering base. Close to centre of town and easy walking distance to all the places we wanted to go.

    Stayed in October 2016

  • Reviewed: 3 October 2016

    7.1
    Nice location but not more than that
    • Leisure trip
    • Family with older children
    • Apartment (4 Adults)
    • Stayed 1 night

    The room location that was facing the parking (on the same ground). The Jacuzzi that was cold and not hot as usual

    Good breakfast, Good location, Nice rooms

    Stayed in September 2016

  • Reviewed: 16 August 2016

    8.3
    Great location, quiet, but very close to centre.
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 2 nights

    The only thing we didn't like was the very loud noise made by the cleaning lady and her cart - the wheels made unbearable noise against the tiles, and it felt as if a train was passing on the floor above you. It's a real shame, cause without it, it would have been an impeccable stay. Maybe you can look into getting different carts, with rubber wheels that make less noise.

    Great location, quiet, but very close to centre. Friendly, helpful, and hospitable staff. Very clean. Decent wifi. Nice pool.

    Stayed in August 2016

  • Reviewed: 10 August 2016

    8.8
    Great location!
    • Leisure trip
    • People with friends
    • Studio (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Parking is a bit limited and the breakfast was a bit basic.

    Beautiful town and top location with just a 5 min walk into the centre. Plenty of restaurants to choose from as well. We were only here for a couple of nights but could easily have spent a whole week here there is so much to see and do. The hotel itself go do with some brightening up but was clean and comfy. Didn't use the facilities other than the bar. Whilst quite expensive the staff were friendly and we had a great laugh with the locals and other visitors with our pigeon Spanish and sign language!

    Stayed in July 2016

  • Reviewed: 9 August 2016

    8.3
    Loads of space
    • Leisure trip
    • Solo traveller
    • Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    All a bit too dark. Dark colours. Low output bulbs. Take a torch if you plan on reading!

    Huge amount of space. Good value for money. Great location for the town. Good cooking facilities.

    Stayed in July 2016

  • Reviewed: 18 July 2018

    8.3
    Demasiados inflexibles en el check in
    • Leisure trip
    • Family with young children
    • Apartment (4 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Demasiados inflexibles en el check in

    Stayed in July 2018

  • Reviewed: 23 June 2018

    7.1
    pleasant stay in vielah
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 2 nights

    swimming not open in june!

    quiet position

    Stayed in June 2018

  • Reviewed: 16 February 2018

    10
    Really enjoyed - will be back!
    • Leisure trip
    • Family with young children
    • Duplex Apartment (6 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast for a family of 5 was a bit pricey...

    Cosy, comfy & warm! Staff very friendly & helpful...

    Stayed in February 2018

  • Reviewed: 21 November 2017

    7.5
    Relajante
    • Leisure trip
    • Group
    • Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    La decoracion en general habitacion y recepcion

    La amplitud dell duplex

    Stayed in November 2017

  • Reviewed: 20 November 2017

    7.5
    Adequate
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 1 night

    Hot water not hot enough at night. No plug for the bath or washbasin. No check in before 16.00 Lighting in the apartment was very dim and gloomy.

    Stayed in November 2017

  • Reviewed: 27 October 2017

    9.2
    Suits our family needs for a weekend of ice skating competition!
    • Leisure trip
    • Family with young children
    • Apartment (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Have stayed twice before so knew what to expect!

    Good apartments for a self catering weeekend, kitchen well equipped, spacious and comfortable

    Stayed in October 2017

  • Reviewed: 19 August 2017

    7.9
    good basic accommodation for short visit
    • Leisure trip
    • Family with young children
    • Duplex Apartment (5 Adults)
    • Stayed 2 nights

    unfriendly staff, very basic facility

    Nice family duplex room, in good location.

    Stayed in August 2017

  • Reviewed: 28 July 2017

    10
    Great place to stay with family
    • Leisure trip
    • Family with young children
    • Duplex Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Perfect for a stop over. Pool was excellent. Great for a family of 4

    Stayed in July 2017

  • Reviewed: 25 July 2017

    8.3
    Great stuff, great location,
    • Leisure trip
    • Family with young children
    • Duplex Apartment (5 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The flat is dark, a bit old and dusty. The upper bathroom didnt smell good and the children didnt use.

    Great stuff, great location,

    Stayed in July 2017

  • Reviewed: 23 July 2017

    9.6
    En general todo.
    • Leisure trip
    • Family with young children
    • Apartment (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    En general todo. Un placer de estancia.

    Stayed in July 2017

  • Reviewed: 12 May 2017

    8.5
    spacious appt.
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 1 night

    out of season no restaurant or pool

    spacious appt. ,helpful staff

    Stayed in May 2017

  • Reviewed: 2 January 2017

    8.3
    The location and staff
    • Leisure trip
    • Family with young children
    • Apartment (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool was cold, the gym Machine very poor

    The location and staff

    Stayed in December 2016

  • Reviewed: 30 December 2016

    5.0
    Bery bad extra bed's.
    • Leisure trip
    • Family with young children
    • Apartment (4 Adults)
    • Stayed 3 nights

    Bed's adds for child. Bery bad quality.

    Location, room distribution.

    Stayed in December 2016

  • Reviewed: 12 October 2016

    10
    Grandioso
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 1 night

    Nothing. Even weather grand

    Just great people , all fab !!

    Stayed in September 2016

  • Reviewed: 26 July 2016

    9.2
    The views, the size of the apartment and enough cost hangers!
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The dark colours of the rooms and reception areas.

    The views, the size of the apartment and enough cost hangers!

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 April 2016

    6.7
    Good apartment with two floors individual bathrooms, good...
    • Leisure trip
    • Family with young children

    Only that it was out of season, and there was no restaurant and very few staff, e.g. only reception at some fixed times.Good

    Good apartment with two floors individual bathrooms, good heating

  • Reviewed: 6 March 2016

    8.8
    Staff are very friendly and helpful.
    • Leisure trip
    • Family with young children

    The appartment we stayed in would've been better with laundry and dishwashing machines.

    Staff are very friendly and helpful. Also location is great. 15min drive to Baqueira. Very nice place.

  • Reviewed: 31 January 2016

    8.3
    Location - close enough to town (less than 5 minutes walk)...
    • Leisure trip
    • Couple

    Access to the spa was not clear and was actually in the next building 1 Euro charge for the jacuzzi seems a bit of a cheek

    Location - close enough to town (less than 5 minutes walk) and 15 minutes drive to Baqueira-Beret ski resort. Good size and comfortable apartment Serviced every day

  • Reviewed: 9 August 2015

    5.8
    great location, easy to park the car.
    • Leisure trip
    • Family with older children

    the noise ! quality of the beds in the living room expensive for what it delivers

    great location, easy to park the car. our apartment was easily accessible for our daughter who is in a wheelchair

  • Reviewed: 14 July 2015

    9.2
    Size of the apartment, very clean,staff very friendly and...
    • Leisure trip
    • Couple

    beds were very hard, quite noisy at night with neighbours moving furniture about at all hours didn't spoil our stay as I use earplugs to sleep

    Size of the apartment, very clean,staff very friendly and helpful. Stayed 5 nights used it as a base to go out on our motorbike exploring without being loaded down with luggage

  • Reviewed: 2 January 2015

    6.7
    Location is very convenient for Viella
    • Leisure trip
    • Family with young children

    Wifi in the rooms just doesn't work You have to pay extra for facilities such as sauna, which isn't clear in the description Breakfast is average and basic

    Location is very convenient for Viella Flats are spacious and relatively quiet Flats get cleaned every day to a high standard Nice and efficient reception staff

  • Reviewed: 1 January 2015

    6.7
    Free WiFi works only in the lobby and when we complained the...
    • Leisure trip
    • Group

    Free WiFi works only in the lobby and when we complained the staff was aware about it, but the hotel does nothing. You have to pay for sauna while it is not clealry indicated on the site. While a swimming pool is free, you have to pay for jacuzzi, which is located next to the pool. Staff does not really speak neither English nor French

  • Reviewed: 28 April 2016

    7.5
    Parking can be tricky on check-in before you have the card...
    • Leisure trip
    • Family with young children

    Parking can be tricky on check-in before you have the card to open the barrier.

  • Reviewed: 5 April 2016

    8.8
    The beds were a little small for me.
    • Leisure trip
    • Couple

    The beds were a little small for me.

  • Reviewed: 30 March 2016

    5.8
    Car parking insufficient and annoying access.
    • Leisure trip
    • Couple

    Car parking insufficient and annoying access. Poor interior lighting.

  • Reviewed: 16 March 2016

    10
    Staff and apartment was very nice.
    • Leisure trip
    • Couple

    Staff and apartment was very nice. As well the food was good.

  • Reviewed: 15 March 2016

    10
    Simple but great confort And installation + the pool
    • Leisure trip
    • Family with young children

    Simple but great confort And installation + the pool

  • Reviewed: 16 February 2016

    9.2
    Fondue en la cena
    • Business trip
    • Solo traveller

    Desayuno

    Fondue en la cena

  • Reviewed: 5 January 2016

    7.9
    Noise.
    • Leisure trip
    • Family with young children

    Noise. Very loud from upstairs stamping around all night....with children running riot without adult supervision

  • Reviewed: 10 November 2015

    8.3
    Clean,comfrotable, well equipped kitchen, spacious, well...
    • Family with older children

    Clean,comfrotable, well equipped kitchen, spacious, well suited to the purpose of our visit.

  • Reviewed: 31 August 2015

    8.8
    The location is very good, there is an elevator , the staff...
    • Leisure trip
    • Family with young children

    The was a lot of dust in the furnitures in the living room.

    The location is very good, there is an elevator , the staff was very helpful.

  • Reviewed: 19 August 2015

    8.8
    Comfortable very nice apartment.
    • Leisure trip
    • Family with older children

    A bit far from the center

    Comfortable very nice apartment.nice staff

  • Reviewed: 10 July 2015

    9.2
    large room comfortable, a bath all good
    • Leisure trip
    • Couple

    swimming pool opened a little late for the summer season

    large room comfortable, a bath all good

  • Reviewed: 7 June 2015

    9.6
    Location
    • Leisure trip
    • Couple

    Nothing

    Location

  • Reviewed: 22 February 2015

    8.8
    Location
    • Leisure trip
    • Group

    Wi fi

    Location

There are also 15 reviews without text. These impact the overall review score.

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