Avenida Rafael Puig, s/n, 38660 Playa de las Americas, Spain
#26 of 627 hotels in Playa de las Americas
Guests' ChoiceBased on 291 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.0
Staff
9.5
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 23 March 2024
Gudrun
IcelandHow nice and helpful the staff was in the lobby, the room was very clean and we loved the shower.
Stayed in March 2024
Reviewed: 22 March 2024
Jackie
United KingdomNothing
Cleanliness, staff and perfect location
Stayed in March 2024
Reviewed: 20 March 2024
Andrea
United KingdomVery quiet and peaceful Very clean High standard food Freindly staff
Stayed in February 2024
Reviewed: 20 March 2024
Kaisa
FinlandBreakfast was maybe a bit less than we expected for 5*. Sunbeds dirty and all booked with towels all day, I think staff should take them off. Some nights the cleaners came in at 9pm when we were already going to bed, that was a bit weird.
Really nice building and exceptionally wow pool area. Room was cleaned spotless every day and we were also upgraded into junior suite which was really big and had an extended balcony. Location perfect. Interesting display about history of the hotel. Always very nice, quiet yet relaxing enviroment.
Stayed in March 2024
Reviewed: 19 March 2024
Patricia
United KingdomBreakfast was lovely Pool is beautiful, but beds are quite close together
Stayed in March 2024
Reviewed: 10 March 2024
Michael
IrelandNo access to electric sockets.
Nice, relaxed hotel in a good location beside the sea and the main area for restaurants and shops. Rooms were clean and spacious. Breakfast was great. Big choice and all fresh fruit and juices.
Stayed in March 2024
Reviewed: 9 March 2024
Deborah
United KingdomI honestly could not fault it
This property is excellent
Stayed in March 2024
Reviewed: 7 March 2024
Geraldine
IrelandOur room on the ground floor was a little dark.
Excellent
Stayed in March 2024
Reviewed: 1 March 2024
John
United KingdomSadly we got a little food poisoning from the room service breakfast. The menu at the main evening restaurant wasn't very appealing and the Michelin star restaurant was always booked so the evening dining options were limited.
The overall hotel design is very nice and you really feel like in a different world. The breakfast buffet was good and the whole beach set up with the bar and restaurant was great. Front desk staff all very good too.
Stayed in February 2024
Reviewed: 2 February 2024
Alina
RomaniaIt was amazing in every detail .
Stayed in January 2024
Reviewed: 25 January 2024
Emanuel
JerseyEntertainment
Stayed in December 2023
Reviewed: 24 January 2024
Leesa
United KingdomThe only downside is the bed is very firm but that’s personal preference and I didn’t ask if there was any other option
I have stayed here before I like the style of the hotel - it’s all different not just a block of all the same rooms, the grounds are beautiful and lush and it’s location is perfect
Stayed in January 2024
Reviewed: 24 January 2024
Umasutha
United KingdomThe menu selection at pool bar was very small compared to other resort hotels around the world. It is Spain - and so why not a selection of tapas for pool bar other than Nachos/burger/spaghetti...? It was good for us in the end as we ended up only doing breakfast and dinner - great for the weight!!
Amazing breakfast. And I loved the pool - partly as not many people use it! We got upgraded to a garden view which was fine as we could see and hear the ocean. Ate at the hotel restaurants twice - good food if a tad expensive. It's also next door to Banks Steak restaurant - which was amazing in its beef offerings. Nice relaxed 3 day stay - if only for breakfast and pool.
Stayed in January 2024
Reviewed: 23 January 2024
Leslie
United KingdomCannot think of anything that we did not like. Everything was exceptional
Everything first class, value for money
Stayed in January 2024
Reviewed: 9 January 2024
Stefania
FranceDesign is a bit outdated, needed some refreshment and more activities for children
Originally very beautifully designed hotel with comfortable pool for children and adults
Stayed in January 2024
Reviewed: 1 January 2024
Arancha
United KingdomI liked everything
Art
Stayed in December 2023
Reviewed: 1 January 2024
Let's
GermanyThe barbecue dinner. It was poor compared to the other dinners we had in that hotel. Cocktail bar, margarita does not taste like margarita at all. Kids menu. It is not fair to charge full price for kids and then offer a very poor kids menu, like chicken nuggets and fries.
Swimming pool, food in general, cleanliness, staff.
Stayed in December 2023
Reviewed: 27 November 2023
Stephen
United KingdomNothing
Everything
Stayed in November 2023
Reviewed: 12 November 2023
Annabel
United KingdomNothing
This hotel has the ‘wow’ factor. From arrival to departure everything was amazing. Breakfast was superb - the pool was clean and the sunbeds comfy . The perfect place for a get away. The managers cocktail party and food tasting in 1973 was another super touch .
Stayed in November 2023
Reviewed: 7 November 2023
Simon
United KingdomModernised bathrooms have powerful showers and no baths now.
Amazing location, and very luxurious. Service discreet yet impeccable.
Stayed in November 2023
Reviewed: 4 November 2023
Gavrila
United KingdomTo have sand on the beach
The staff was very helpful, especially Ion from the reception team
Stayed in November 2023
Reviewed: 2 November 2023
Mark
United KingdomEvening restaurants expensive but plenty of external options within a short distance.
Our room was a suite which had perfect location for view. Large living area. Own balcony to sunbathe on. Beautiful pool and great bar service. Breakfasts were good. Central to the town.
Stayed in October 2023
Reviewed: 2 November 2023
Rachel
SpainWe celebrated our 25th wedding anniversary at the hotel and we were upgraded to a suite. The reception staff were so friendly and welcoming.
Stayed in October 2023
Reviewed: 27 October 2023
Ellene
United Kingdomonly disappoint was we hit the wrong room in the first night we had asked fir a sea view and were given a garden view but everything was sorted the following day
central location , the rooms are a great size , everything about this hitel is fantastic
Stayed in October 2023
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