Reviews of Eurostars Gran Via This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Gran Vía de Colón, 20, Granada City Center, 18010 Granada, Spain

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Reviewed: September 15, 2025 · Stayed in September 2025
Verified reviewStyle of decoration. Nice view from this particular room. Quiet.
window blinds slightly defective hence letting in light
Reviewed: September 14, 2025 · Stayed in September 2025
Verified reviewReviewed: September 12, 2025 · Stayed in September 2025
Verified reviewLocation, friendly staff, good rooftop bar.
Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewThe staff were extremely helpful. The b/f was very good.
It’s surely not a 5* property by any standard. It’s old and very basic.
Reviewed: September 7, 2025 · Stayed in September 2025
Verified reviewReviewed: September 4, 2025 · Stayed in September 2025
Verified reviewReviewed: September 1, 2025 · Stayed in September 2025
Verified reviewThe green light above the door and the LED light on the TV.
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewBreakfast was alright. Location was perfect
Everything was good
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewlocation
Reviewed: August 26, 2025 · Stayed in July 2025
Verified reviewThe family room was way bigger than I expected.
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 17, 2025 · Stayed in August 2025
Verified reviewLocation, location, location. Helpful staff.
Nice hotel, but not 5*
Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewReviewed: August 13, 2025 · Stayed in July 2025
Verified reviewPerfect location and great room
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewReviewed: August 8, 2025 · Stayed in June 2025
Verified reviewReviewed: August 6, 2025 · Stayed in July 2025
Verified reviewReviewed: August 4, 2025 · Stayed in August 2025
Verified reviewThe position of the hotel is excellent. Front desk staff professional and helpful. Spacious rooms and comfortable beds.
Did not meet the expectations for a 5 stars. Tiny reception hall, small lift with not readable screen, bathroom for some reason with both bath hub and shower even if the space is not enough and it makes a tetris of doors. I booked two rooms, a double for less than 100€/night and a triple (which was more or less of the same size) for approx 190€/night. The 8 rate is an average of the two, considering quality/price.
Reviewed: August 2, 2025 · Stayed in July 2025
Verified reviewThe property was in a good location and the staff was friendly
It would have been nice if there was a pool. The kids were asking for one.
Reviewed: August 1, 2025 · Stayed in July 2025
Verified reviewReviewed: August 1, 2025 · Stayed in July 2025
Verified reviewReviewed: July 25, 2025 · Stayed in July 2025
Verified reviewExcellent, central hotel, with all the facilities and access easy access to the old parts of the city All the staff were friendly and welcoming - Lloys at reception was also super helpful and gave us lots of tips for getting around Granada.
Reviewed: July 24, 2025 · Stayed in July 2025
Verified reviewVibe location bar on roof overlooking fantastic views
No complaints
Reviewed: July 23, 2025 · Stayed in July 2025
Verified reviewGreat location and friendly staff. The rooms were also nice, and the steam iron was a nice surprise
Reviewed: July 21, 2025 · Stayed in July 2025
Verified reviewGreat location and staff.
Would’ve liked some food option available in the hotel for meals.