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Reviews of Eurostars Madrid Foro 4 stars

Ronda de Europa 1, 28760 Tres Cantos, Spain

#1 of 7 hotels in Tres Cantos

Guests' Choice

Review score

Based on 1870 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.3

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    9.2

  • Free WiFi

    9

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Showing 1 - 67

  • Reviewed: 9 October 2018

    10
    Would stay there again
    • Leisure trip
    • Group
    • Superior King or Twin Room
    • Stayed 1 night

    The restaurant was closed when we arrived fairly late in the evening, There weren't many other places in the locality to eat in that were open.

    Very good value for money. Useful location near the airport

    Stayed in September 2018

  • Reviewed: 27 August 2018

    9.6
    Spaceous room.
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I would change the decoration make it more modern: especially carpets and main ceiling. In the room there is not cutlery or cockery. No point of having a kitchen then.

    Spaceous room. Hot tub. Great bed.

    Stayed in August 2018

  • Reviewed: 18 August 2018

    10
    Perfect room: huge, clean and comfortable.
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was huge, silent and very clean. The staff was helpful and attentive. The facilities were top notch and parking was free. Breakfast offered a variety of quality food.

    Stayed in August 2018

  • Reviewed: 25 June 2018

    4.6
    It was a patience test for 4 days.
    • Business trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 4 nights

    The bad smell of the bed. It was teribble. They should discard all the beds and buy new ones.

    Room number 313 has had a very bad smell, I even could not sleep. Hair dryer has catched fire. Breakfast was delicious.

    Stayed in June 2018

  • Reviewed: 21 June 2018

    9.6
    Excellent value for money for business trip!
    • Business trip
    • Group
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are extremely spacious, the double extra large king bed very comfortable and the bathroom was luxurious with double shower head and jacuzzi bath, double wash basin, toilet and bidet. But ask for a room out the back away from the motorway. I did and enjoyed the peaceful nights but my colleagues were less fortunate!

    Stayed in June 2018

  • Reviewed: 20 June 2018

    9.6
    Fantastic stay with great service
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 2 nights

    It was a 30 minute train ride into Madrid from the hotel. Trains stopped operating at 11pm. The hotel was a bit further out than expected (but close to the airport which was fantastic!)

    Fantastic service from the ladies at reception, they were all very knowledgeable, patient and helpful. A lady named Victoria who delivered our room service was fabulous, very polite and friendly. Comfortable bed, great view from our room and safe location. We would stay again!

    Stayed in June 2018

  • Reviewed: 14 May 2018

    9.6
    Comfortable. Great stay. Would stay again.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Advertised as having a kitchenette, yet lacked a kettle, toaster, cooking implements and cups and saucers. No outdoor furniture so as to relax on balcony.

    The Hotel is situated a short distance from Madrid city centre, but this is very accessible with a great train service, 5 minutes walk away from Hotel. The rooms are large and comfortable and have a large balcony. The staff are very friendly and informative. Parking is free and spaces are large. A couple of minor problems, but we would definitely stay here again.

    Stayed in May 2018

  • Reviewed: 3 April 2018

    6.3
    The need to fix that little thinks to make the stay more comfortable.
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The rooms were very hot, the air-condition was not working properly, the breakfast has to many choice but the hot food was always cold,

    The rooms and bathrooms are big enough, and very clean, the bed and pillows very confortable.

    Stayed in April 2018

  • Reviewed: 23 March 2018

    7.9
    Room was very spacious, very clean and very comfortable.
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 1 night

    Room service is poor. Staff doesn't pick up the phone and it needed one hour to get the food every time. Dinner eventually was really cold. Food was expensive and not good quality for the high price paid and for the very long waiting time.. There is really nothing you can eat at the hotel before 8pm, not even cold sandwiches or pizzas.

    Room was very spacious, very clean and very comfortable. Bathroom was very big as well. Bed and pillows very comfortable as well.

    Stayed in March 2018

  • Reviewed: 21 March 2018

    3.3
    Very bad, stay away.
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 7 nights

    Customer service, explanation of the hotel in adverts is misleading. Still waiting to be refunded the money for the extra days that I didn't stay in the hotel.

    Location is convenient.

    Stayed in February 2018

  • Reviewed: 5 March 2018

    10
    A change to the better!
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The terrace could use some furniture to enjoy a nice view or simply relax. It's quite underused and has huge potential.

    Awesome hotel and great value. You won't find anything like this in the north of Madrid. All furniture has been changed since the last hotel tenant and this has made a huge difference! Incredibly comfortable beds and beautiful views from the room's terrace.

    Stayed in February 2018

  • Reviewed: 22 January 2018

    10
    Would go again any time
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stuff was friendly even though it was late night The room was big and clean Exceeded my expectations even though they were high! (Nice terrace and bathtub!)

    Stayed in January 2018

  • Reviewed: 16 December 2017

    7.9
    Great value and huge rooms, but not a place to spend time.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bar staff were doing a job only with no customer service, and there's no real bar or bar area to relax at end of day. The lighting was so bright throughout the hotel one could use sunglasses. Breakfast was perfunctory and mediocre. Intermittent internet access.

    Enormous rooms with spa bathtub. Balcony and nice view.

    Stayed in December 2017

  • Reviewed: 7 October 2017

    9.6
    Comfortable stay
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    - the neglected area around the hotel - noise from the motorway

    - spacious, clean and nicely decorated room with beautiful bathroom - very close to the train station, from where in 20 minutes you can get straight to the center of Madrid - very close to a big supermarket (next to the train station) - free underground parking

    Stayed in September 2017

  • Reviewed: 22 September 2017

    5.8
    Very average
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast wasn't anything special, room smelled of smoke one day we came back, not all the towels were replaced, king bed was just 2beds pushed together.. not even king sheets over it..

    Really close to public transport, 20minute train and you are in Madrid city centre

    Stayed in September 2017

  • Reviewed: 13 September 2017

    6.7
    Beautifull inside.
    • Business trip
    • Group
    • Superior King or Twin Room
    • Stayed 2 nights

    I had room on the way to higway. Window/door to terace are old, and you can hear everything and all sounds from outside... Window/door to terace is very very low quality.... Next time i will definittely took room on the another side of hotel.. Or book hotel somewhere close to the city downtown

    Beautifull inside.

    Stayed in September 2017

  • Reviewed: 9 September 2017

    3.8
    Bad management
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to park and the assistance from the managers related troubles and advices very very poor. Just another impersonal hotel with a big hall

    The check out.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    9.6
    Gonna return no doubt
    • Couple
    • Superior King or Twin Room
    • Stayed 2 nights

    Just a few details not really a big deal but the finnishings in the bathroom looked like made by an amateur, lacking a bit attention of the cleanning staff on the toal holder near the toilet. Again nothing major since the rest was super clean and absolutly one of my best stays.

    very pleasant hotel. Definetly a solid 4* Hotel like stated. Underground parking wich for me was a complete surprise and joy. The Hotel lobby is big and very comfy to have a chat or just wait for the friends. Room was big and absolutly gorgeous, big balcony with a good view. Staff very nice.

    Stayed in September 2017

  • Reviewed: 13 August 2017

    8.5
    Matias was very helpfull
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit far away from Madrid but well connected

    Staff was very polite specially the young man at the main desk called Matias he was very helpfull giving us directions and knew the area well.

    Stayed in August 2017

  • Reviewed: 21 June 2017

    6.7
    Large rooms, but lot of motorway noise
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 1 night

    Even though very close to the station, there is no direct access to the platform. Located very close to motorway. Even though I had requested a "quiet room" they gave me a room towards the motorway. Window/Balcony door not well insulated, not properly closing (locking mechanism did not work), the noise from motorway (a bit reduced between 1 - 5 am) is not adequate for this class of hotel. There is definitely better choices in Tres Cantos.

    Large room and friendly reception staff. Good and clean bathroom. Wifi works fine.

    Stayed in June 2017

  • Reviewed: 12 June 2017

    8.8
    A long way from Madrid
    • Leisure trip
    • Group
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient if you have business in the Tres Cantos area; if you don't, it is a long way from Madrid.

    A modern building, beautiful lobby area, spacious room. Good restaurant. The pool and back lawn (golf?) could really use some fixing up.

    Stayed in June 2017

  • Reviewed: 9 May 2017

    8.3
    Good and bad points.
    • Couple
    • Superior King or Twin Room
    • Stayed 3 nights

    The 3rd day the scrambled eggs were completely cold and because of the coffee situation I ended up doing without. Don't need the hassle. I got the impression that they do not have the same staff at the weekends as the hotel is really geared to professional business people during the week. One of our days was a week day and the difference at breakfast was noticeable. No problem with the coffee at all. The walls are thin and people are arriving from the airport and leaving at all hours some of whom slam doors are are very noisy. The beds have a foam topper which whilst comfortable is none breathable and too hot.

    The staff were all very friendly and helpful except for the staff at breakfast on 2 of the 3 days. I only drink decaffeinated coffee from a machine as I like espresso. I was told as the machine in the breakfast room (self service) didn't do decaf and they would have to walk to the bar (all of 2 metres away) I would have to pay extra, or I could make my own with a sachet - no thanks! Thankfully the reception staff didn't charge for the coffee. The room was large, airy, clean and comfortable. Train station opposite takes you into Madrid.

    Stayed in May 2017

  • Reviewed: 20 April 2017

    8.8
    Four star quality
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights

    The room quality was what you expect in 4 start hotel. Very nice view from balcony to mountains. Some reviews were complaining about the motorway noise, but my room was very quite. Personnel was friendly and spoke English. Buffet breakfast very good. Easy access to motorway by car and free parking in the hotel garage. Supermarket and train station 300 m meters away.

    Stayed in April 2017

  • Reviewed: 10 January 2017

    8.8
    The room was spacious and bright.
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night

    I asked in the Booking specifically for an Iron to be provided in the room, but I had to follow up with the Reception on arrival as it had not been provided.

    The room was spacious and bright.

    Stayed in January 2017

  • Reviewed: 9 September 2018

    9.6
    King size bed.
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    King size bed.

    Stayed in September 2018

  • Reviewed: 1 September 2018

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night

    Perfect hotel! Perfect people. Special thanks to Matias Gabellieri! Will definitely visit Eurostars Madrid Foro again!

    Stayed in August 2018

  • Reviewed: 22 August 2018

    9.6
    Great Vaue, Super Comfortable
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Large balcony, large room, large comfortable bed, very quiet, block out curtains

    Stayed in August 2018

  • Reviewed: 7 August 2018

    7.5
    big room with nice facility.
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    big room with nice facility.

    Stayed in August 2018

  • Reviewed: 31 July 2018

    10
    everything
    • Couple
    • Superior King or Twin Room
    • Stayed 2 nights

    only pool and spa

    everything

    Stayed in July 2018

  • Reviewed: 31 July 2018

    10
    Everything
    • Couple
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2018

  • Reviewed: 17 July 2018

    10
    Good hotel for short visit
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok

    Everything ok

    Stayed in July 2018

  • Reviewed: 17 July 2018

    5.4
    Staff
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Staff

    Stayed in July 2018

  • Reviewed: 16 July 2018

    8.8
    Spacious room and very convenient for the cercanias station.
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 2 nights

    I asked for a double bed but they gave us two singles which was disappointing.

    Spacious room and very convenient for the cercanias station.

    Stayed in July 2018

  • Reviewed: 7 July 2018

    7.5
    Clean and staff were helpfull
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited facilities

    Clean and staff were helpfull

    Stayed in July 2018

  • Reviewed: 12 June 2018

    9.6
    Excellent hotel in Tres Cantos
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in June 2018

  • Reviewed: 6 June 2018

    5.8
    Bathroom smells
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Bathroom smells

    Stayed in June 2018

  • Reviewed: 23 May 2018

    9.6
    Very large and clean
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    To close to motorway noisy no tea facilities in room prefer shower than bath

    Very large and clean

    Stayed in May 2018

  • Reviewed: 22 May 2018

    7.9
    Special price
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything oke

    Special price

    Stayed in May 2018

  • Reviewed: 10 May 2018

    3.3
    Very disappointing highly overpriced
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night

    The staff was unprofessional at the reception as well as in the bar and restaurant.

    The beds were comfortable.

    Stayed in May 2018

  • Reviewed: 24 April 2018

    10
    Amazing staff, polite, professional, bilingual.. extremely comfortable (very large) rooms. 10/10!
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 4 nights

    N/A

    Bilingual staff, extremely polite and professional. I couldn't fault the service even if I tried.. absolutely superb!

    Stayed in April 2018

  • Reviewed: 18 April 2018

    6.7
    Staff are nice and speak good English
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the motorway it’s quite loud

    Staff are nice and speak good English

    Stayed in April 2018

  • Reviewed: 15 April 2018

    9.6
    Very comfortable and nice
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Large rooms, very good breakfast. Parking outside the building or in the garage.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    7.5
    Room relatively good size, bed comfortable bath with jacuzzi
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the motorway on the back side

    Room relatively good size, bed comfortable bath with jacuzzi

    Stayed in April 2018

  • Reviewed: 3 April 2018

    9.6
    Handy for the motorway as a stopover on our drive south.
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night

    Nothing

    Handy for the motorway as a stopover on our drive south.

    Stayed in April 2018

  • Reviewed: 8 March 2018

    7.5
    Nice hotel, friendly staff, food might be better
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 8 nights

    Room service food not so great. Cooked breakfast could be better as well.

    Large, well appointed room

    Stayed in March 2018

  • Reviewed: 5 January 2018

    10
    The bath
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Known

    The bath

    Stayed in January 2018

  • Reviewed: 1 January 2018

    10
    Larger room than we were expecting.
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night

    Nothing

    Larger room than we were expecting. Very clean and comfortable

    Stayed in December 2017

  • Reviewed: 9 December 2017

    10
    Good place to stay
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 2 nights

    Skydiving was not en-suite

    Cold weather and pretty staff

    Stayed in December 2017

  • Reviewed: 30 November 2017

    10
    Fantastic value for money
    • Business trip
    • Group
    • Superior King or Twin Room
    • Stayed 1 night

    Amazing value for money - the hotel is well equipped the rooms are fantastic and the staff were amazingly friendly - great place to stay

    Stayed in November 2017

  • Reviewed: 19 November 2017

    10
    Size of the rooms
    • Group
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Size of the rooms Train station nearby

    Stayed in November 2017

  • Reviewed: 14 November 2017

    9.6
    Booking told me was gonna be done at the hotel.
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Booking told me was gonna be done at the hotel. Nevertheless the payment was automatically made after the booking

    Stayed in November 2017

  • Reviewed: 13 November 2017

    10
    A really four stars in Tres Cantos!
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 2 nights

    It's an fantastic hotel, it's a real 4 stars! Room, Building, Services & amenities Everything is great in this hotel.

    Stayed in November 2017

  • Reviewed: 19 September 2017

    9.2
    surprisingly good
    • Leisure trip
    • Group
    • Superior King or Twin Room
    • Stayed 3 nights

    the room was not perfectly clean and we had smoke smell

    The size of the room and the confort of the bed

    Stayed in September 2017

  • Reviewed: 13 September 2017

    10
    Perfect for my business trio
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everygthing great

    Stayed in September 2017

  • Reviewed: 12 August 2017

    10
    Great olace
    • Leisure trip
    • People with friends
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great olace

    Stayed in August 2017

  • Reviewed: 1 August 2017

    10
    Outstanding hotel
    • Leisure trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Easy access by car, underground car park. Excellent room, excellent value for money (discounted price), friendly staff.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    8.3
    Very friendly excellent view excellent comfort
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Very friendly excellent view excellent comfort

    Stayed in July 2017

  • Reviewed: 8 July 2017

    10
    The bed was excellent!
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 4 nights

    The bed was excellent! The bathroom very well equipped!

    Stayed in July 2017

  • Reviewed: 4 July 2017

    9.6
    Excellent hotel
    • Leisure trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Every thing about the place was very good

    Excellent place

    Stayed in July 2017

  • Reviewed: 19 June 2017

    9.6
    Service, staff and quality of the rooms.
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night

    Nothing to say.

    Service, staff and quality of the rooms.

    Stayed in June 2017

  • Reviewed: 14 May 2017

    9.6
    The key was that the hotel was very generous to offer a...
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The key was that the hotel was very generous to offer a deluxe room to us at a very affordable cost.

    Stayed in May 2017

  • Reviewed: 18 April 2017

    7.9
    impersonal hotel with good technical standard and comfort
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 1 night

    there was no gym!

    Huge room with balcony

    Stayed in March 2017

  • Reviewed: 9 April 2017

    7.5
    The View
    • Business trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night

    The View

    Stayed in March 2017

  • Reviewed: 6 April 2017

    8.8
    Excellent room, excellent service
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    Resturant prices too high. Resturant had very limited offer

    Excellent room, excellent service

    Stayed in April 2017

  • Reviewed: 15 February 2017

    7.5
    Restaurant really needs to improve a lot compared to the...
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 2 nights

    Restaurant really needs to improve a lot compared to the quality of the hotel.

    Stayed in February 2017

  • Reviewed: 23 January 2017

    10
    The rooms are modern, large with every comfort, what you...
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night

    The rooms are modern, large with every comfort, what you would expect from a 4 star hotel.

    Stayed in January 2017

  • Reviewed: 8 January 2017

    7.9
    price
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    price

    Stayed in December 2016

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