Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Exe Getafe 4 stars

Chamberlain, 1, 28905 Getafe, Spain

#3 of 14 hotels in Getafe

Guests' Choice

Review score

Based on 2065 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.4

  • Free WiFi

    8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 71

  • Reviewed: 21 June 2018

    8.3
    Good wifi connection, comfortable room, Helpful friendly...
    • Business trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 4 nights

    Two single beds joined together as one. That made for an uncomfortable sleep at night.

    Good wifi connection, comfortable room, Helpful friendly staff , free parking .

    Stayed in June 2018

  • Reviewed: 6 June 2018

    9.6
    Very comfortable good value hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bath was very slippery when wet making it difficult/dangerous to get in and out, particularly when showering.

    Good room and very comfy bed with an excellent breakfast coupled with very friendly and helpful staff

    Stayed in June 2018

  • Reviewed: 16 May 2018

    6.7
    location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    there was extra bed in the room. i asked them to remove it. they say no way. it is a three beds room. although i made reservation for two.

    location. free parking.

    Stayed in May 2018

  • Reviewed: 2 April 2018

    6.3
    The experience was not pleasant at all
    • Leisure trip
    • Couple
    • Romantic Offer - Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There was no complimentary tea in the room The cleaning of the rooms and bathroom wasn’t great at all and the service was poor I have to collect iron for the room from the reception desk. It was not a good experience.

    The staff were great and the bed was comfortable

    Stayed in March 2018

  • Reviewed: 30 March 2018

    9.6
    Wonderful experience
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The only problem is when you are traveling with kids and there is no dinner in the hotel because it’s weekend. But there is a Chinese restaurant right across the street and a Macdonald

    Wonderful and big room, very clean.

    Stayed in March 2018

  • Reviewed: 7 December 2017

    10
    This place is excellent if you have to be in...
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 1 night

    This place is excellent if you have to be in Getafe/Leganes for a few days. Access is very easy, you can park your car, and it is absolutely cost effective.

    Stayed in December 2017

  • Reviewed: 8 November 2017

    8.3
    A hotel to return, for sure!
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The wi-fi was poor. And I ask for a doble bed and was given 2 single, aparently because it was booked through bookings and they dont have enough, that should be on the site. Otherwise the staff was very friendly and nice, and facilites were really clean. They offer us a lot of drinks on the fridge on the bedroom everyday, for free.

    Stayed in November 2017

  • Reviewed: 4 October 2017

    5.4
    Stay here if you need to be in Getafe - no other reason
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    There was nothing to like

    Unless you are going to the area this is not place to stay as there is nothing.The guests are contractors involved in work in the area and Asian tourist groups. There is just the bar serving poor limited food.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    8.8
    Room was great and staff at the reception were brilliant
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    You got to join massive queue in order to get Your breakfast. Facilities are clearly too small for that many people.

    Room was great and staff at the reception were brilliant

    Stayed in September 2017

  • Reviewed: 7 September 2017

    5.8
    Size of suite
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel needs URGENT reforms as it looks very tired..! More 3* than 4* now. The main reason of bad impression is dirty floor cover in rooms and pathways. Then furniture etc. Old, used, tired. My first room was not ready when I arrived, left them 2h to get it ready but when came back - it was not still. Was offered another room. Impression was so bad I had to ask upgrade to suite. It wasnt better in terms of quality ( dirty moqueta on floor) but stayed as didnt have choice. At least good size room. Breakfast: should have some choice of fresh tomatoes/cucumbers etc, bit poor for vegetarians.

    Size of suite

    Stayed in September 2017

  • Reviewed: 6 September 2017

    7.9
    Had a good stay here.
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Had a good stay here.......nice staff, very helpful and lots of parking !! Only problem is that if you in town to be a tourist, it takes about 40 minutes total to get into Madrid. Reason being is that you have a good 20 minute walk to get to the train station and another 20 minute train ride into the centre of the city ! Last train back to the hotel was 11.30 at night and Madrid is a late night city so somewhat difficult !!

    Stayed in August 2017

  • Reviewed: 4 August 2017

    7.5
    Relaxing and easy access to places.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a smoke around the corridors probably from other customers. So I was not sure if it's a free smoke hotel. And also saw some Chinese customers spreading their clothes on the window which I thought was not good for the hotel.

    Staff are good and helpful. They are also very respectful

    Stayed in August 2017

  • Reviewed: 26 July 2017

    9.6
    Fantastic stay!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are not soundproof but it is generally quite at night.

    The rooms were very clean and comfortable. Felt like a 5*. Staff were very friendly and helpful. It is very close to the Getafe Central where you can get train to Sol, centre of Madrid. I felt safe in the neighbourhood and the locals were very friendly!

    Stayed in July 2017

  • Reviewed: 20 June 2017

    4.2
    Do not stay here
    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 3 nights

    Where do I start no help from reception no food no drinks bar no room service no breakfast in room Even though these are advertised on Booking.Com they are not available I tried to meet the manager for him to explain but he said he was "Too Busy" to talk to a customer says it all does'nt it bob dixon

    parking

    Stayed in June 2017

  • Reviewed: 28 May 2017

    7.5
    Generally OK.
    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 5 nights

    Wanted to cut my stay short by a day; the only allowed change to the booking would have changed my 5-night stay to a 4-night stay at double the nightly rate — thus, I checked out early leaving the last night unused, still a better deal for me than changing the dates ahead of time. Wi-Fi was non-functional most of the time (either just plain unavailable, or terribly slow).

    Generally OK. Clean, quiet, comfortable, professional staff, rich breakfast buffet.

    Stayed in May 2017

  • Reviewed: 11 May 2017

    3.3
    No room service, poor facilities, noisy and not that clean.....
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No room service or Restaurant on a Friday or at weekends, seriously this is meant to be a four star hotel! Rooms booked where not that clean TV didn't work in one room and hardly any of the "advertised" channels actually worked.

    It was fairly easy to find and that is it...

    Stayed in April 2017

  • Reviewed: 9 May 2017

    7.1
    Ok for Getafe but a bit dreary
    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 5 nights

    Breakfast was mediocre by Spanish standards. Location is dreary. If you are working in Getafe I suggest you stay in Madrid.

    Staff were great. Room was ok. Nice coffee in bar

    Stayed in April 2017

  • Reviewed: 19 April 2017

    9.2
    Great stay
    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 1 night

    over all: it is a clean hotel. they could improve some effort in cleaning details. I repeat it is a clean hotel. recomended 100%

    comfy and spacious. great clients treatment.

    Stayed in March 2017

  • Reviewed: 10 April 2017

    6.3
    Stay away!!!
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Terrible breakfast - almost not eatable. Hotel full of loudly people. Zero privacy. Whole weekend hotel was hostong some dancing show - very lound in every place untill morning hours - not possible to sleep. Hotel should !!!!! Inform during booking about events like this.

    Stayed in April 2017

  • Reviewed: 5 March 2017

    8.3
    Real 4 stars hotel
    • Leisure trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 2 nights

    Even acknowledging the location during the booking, once there, a bit disappointing the location. It is definitively not the best location in Madrid south. A car is needed to reach easily the hotel

    Real 4 stars hotel

    Stayed in March 2017

  • Reviewed: 17 January 2017

    10
    Lovely place
    • Leisure trip
    • Couple
    • Double or Twin Room (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    The AC might be a bit noisy for some people, it wasn't really a problem for us.

    I'll definitely come back. Clean and cozy rooms, good location (20 minutes to Madrid). The staff is very friendly and helpful, everyone, Front Desk, restaurant, housekeeping... Parking is included in the price!

    Stayed in January 2017

  • Reviewed: 20 December 2016

    7.9
    Great hotel for the price
    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 1 night

    The breakfast was not the best quality. The room smelt a little bit like someone had been smoking in there.

    Nice interior. Located close to the hospital. Friendly staff. Price/quality very good.

    Stayed in December 2016

  • Reviewed: 16 December 2016

    9.2
    Far but good
    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 3 nights

    No alternative to where to eat (being there without car), only McDonald and Chinese restaurant in front

    Great place to stay in Madrid to who doesn't care to spend 40mins to Madrid city.

    Stayed in November 2016

  • Reviewed: 4 October 2016

    4.2
    1. There were hundreds of guests who check-in every evening...
    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 4 nights

    1. There were hundreds of guests who check-in every evening and check-out in the morning because the Hotel is part in some circuit of coach operators... this was very disturbing for the common places and for the breakfast. 2.The bed was squeaky and it was on wheels and moved several times during the night. 3. I had 5 euro in coins for paying the Metro but they dissapeared during the cleaning process...

    Stayed in September 2016

  • Reviewed: 28 August 2016

    7.9
    Good hotel but could be better
    • Leisure trip
    • Family with older children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is a bit tired lift not working , shower not working and air conditioning is very noisy and useless ,it blows warm even on full.

    Hotel is clean ,efficient and comfortable.

    Stayed in August 2016

  • Reviewed: 22 July 2016

    10
    Warm and welcoming n a lovely place to stay.
    • Business trip
    • Group
    • Double or Twin Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    I did not like the fact that there were only 2 electric iron in the whole hotel. I waited for an iron during my stay but never got one. I was told another guest has asked to use it for a few days. So what happens when other guests want to iron their clothes???

    Hotel was clean, smells fresh, breakfast was great n staff were friendly. Price was reasonable.

    Stayed in June 2016

  • Reviewed: 26 June 2018

    10
    Good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We were three friends in one room it was awesome

    Stayed in June 2018

  • Reviewed: 1 June 2018

    10
    Outstanding customer service
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Outstanding customer service

    Stayed in May 2018

  • Reviewed: 20 May 2018

    5.4
    As a 4 star hotel its not value for money
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Cleaning Staff was not changing stuffs like shaving cream daily

    As a 4 star hotel its not value for money

    Stayed in May 2018

  • Reviewed: 28 April 2018

    6.3
    The Bed uncomfortable and the Insulation of rooms not good...
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 12 nights
    • Submitted via mobile

    Location

    The Bed uncomfortable and the Insulation of rooms not good and it make noise inside the room

    Stayed in April 2018

  • Reviewed: 27 April 2018

    10
    Everything
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2018

  • Reviewed: 25 March 2018

    4.2
    Bad hotel dose not deserve the money
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Mostly they don't have any thing starting with slippers to dental kit yo clean sheets

    Nothing

    Stayed in March 2018

  • Reviewed: 4 March 2018

    9.2
    The hotel did the job that we wanted.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nada

    The bed was very comfortable .

    Stayed in February 2018

  • Reviewed: 4 March 2018

    9.6
    Very comfortable bed excellent evening meal and breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't anything

    Very comfortable bed excellent evening meal and breakfast

    Stayed in March 2018

  • Reviewed: 23 February 2018

    10
    A very good choice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing really.

    The room was very good and the actual premises easy to find and plenty of parking. Good choices for breakfast.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    7.9
    Breakfast was good and is constantly renewed
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Furnishings in general have become old and consumed , it need renovation

    Breakfast was good and is constantly renewed

    Stayed in January 2018

  • Reviewed: 27 December 2017

    8.8
    new hotel, excellent facilities
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    walls thin as paper. you hear literally everything in the next room

    new hotel, excellent facilities

    Stayed in December 2017

  • Reviewed: 8 December 2017

    7.9
    Good location.
    • Leisure trip
    • Couple
    • Romantic Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was nearing end of it's days.

    Good location. Good breakfast. Good on-site parking.

    Stayed in December 2017

  • Reviewed: 28 November 2017

    8.8
    Breakfast buffet, TV size
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room cold upon arrival, very very slow to warm up

    Breakfast buffet, TV size

    Stayed in November 2017

  • Reviewed: 27 November 2017

    9.6
    Was as expected
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was as expected

    Stayed in November 2017

  • Reviewed: 13 November 2017

    10
    Beautiful. Nice.cheap.fantastic.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom.beds.facilities.

    Everything was nice and tasty.

    Stayed in November 2017

  • Reviewed: 18 September 2017

    7.5
    Nice and convenient short stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No other place for breakfast near the hotel.

    reasonable price for a 4 star compared to Madrid during my period of stay.

    Stayed in September 2017

  • Reviewed: 16 September 2017

    9.2
    Excellent overnight stop
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No as easy to locate as hoped due to one-way roads surrounding property.

    Restaurants and supermarket within walking distance

    Stayed in September 2017

  • Reviewed: 6 September 2017

    9.2
    9/10
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception

    Reception staff

    Stayed in August 2017

  • Reviewed: 1 September 2017

    9.2
    Minibar gratis por reservar con booking
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Minibar gratis por reservar con booking

    Stayed in August 2017

  • Reviewed: 21 August 2017

    6.3
    Comfortable room with a big bathroom.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was near from nothing.

    Comfortable room with a big bathroom.

    Stayed in August 2017

  • Reviewed: 11 August 2017

    9.2
    Very good value for money
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The location. Only accessible by car

    Clean Very good breakfast The service It deserve the 4 stars

    Stayed in August 2017

  • Reviewed: 16 July 2017

    10
    Excelente
    • Leisure trip
    • Family with young children
    • Double or Twin Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Todo en general

    Stayed in July 2017

  • Reviewed: 16 July 2017

    6.7
    Location
    • People with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very hot inside rooms, poor a/c, sheets never changed in 5 days, breakfast poor

    Location

    Stayed in July 2017

  • Reviewed: 1 July 2017

    10
    They gave me free mini bar and it was close to where i...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    They gave me free mini bar and it was close to where i needed to be.

    Stayed in June 2017

  • Reviewed: 16 January 2017

    9.2
    Hotel Exe
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night

    Dos quartos, do local onde o hotel se situa, pois é perto do centro de Madrid e bastante calmo o local.

    Stayed in December 2016

  • Reviewed: 8 January 2017

    10
    Overall very well run friendly hotel
    • Leisure trip
    • Family with young children
    • Romantic Offer - Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing to complain about

    Overall very well run friendly hotel

    Stayed in January 2017

  • Reviewed: 2 January 2017

    3.3
    Very poor location, staff not helpful and all the facilities were closed
    • Leisure trip
    • Couple
    • Romantic Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was closed in the hotel including the bar and restaurant

    Nothing

    Stayed in January 2017

  • Reviewed: 20 December 2016

    9.6
    Good hotel near Madrid.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Double payment problem.

    good hotel

    Stayed in December 2016

  • Reviewed: 17 October 2016

    7.1
    I booked a double bed and I got twin beds
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I booked a double bed and I got twin beds

    Stayed in October 2016

  • Reviewed: 14 August 2016

    8.3
    was very disappointingthe bar at nights was not open
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    was very disappointingthe bar at nights was not open

    Stayed in August 2016

  • Reviewed: 9 August 2016

    9.2
    Walking distance to the town center.
    • Leisure trip
    • Family with older children
    • Standard Triple Room
    • Stayed 1 night

    No bar or the restaurant available on the Sunday night

    Walking distance to the town center. Nice, modern hotel.

    Stayed in August 2016

  • Reviewed: 29 July 2016

    8.3
    Nice stay on our way to south of Spain.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Good location for an overnight stop , very comfortabele room and bathroom, breakfast buffet was nice.

    Stayed in July 2016

  • Reviewed: 28 July 2016

    10
    Very spacious room, best price.
    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 1 night

    Very spacious room, best price. Good breakfast. Everything excellent.

    Stayed in July 2016

  • Reviewed: 21 July 2016

    10
    Great hotel!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great service, staff, clean, big room! Many thanks! Will be back again.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 October 2015

    6.7
    -Very friendly, helpful staff
    • Leisure trip
    • Solo traveller

    -Decor seemed 90-ish but clean, marble in the bathroom but bits and pieces seemed missing from the shower / tab, worked anyway - could have been a tad cheaper

    -Very friendly, helpful staff -Not too far from the station -Breakfast ok, plenty of tables -Bathtub -Very quiet location and seemed safe to walk about at night, a clean small village -Spacey lobby, several lifts -Good tv

  • Reviewed: 26 April 2016

    8.3
    Lovely business hotel, spacious and comfortable room.
    • Business trip
    • Solo traveller

    Lovely business hotel, spacious and comfortable room. Good value for money

  • Reviewed: 12 April 2016

    • Business trip
    • Group

    Need redecoration, sometimes bad wifi.

  • Reviewed: 5 April 2016

    8.3
    Que no hubiera media penionen fin de semana
    • Leisure trip
    • Family with young children

    Que no hubiera media penionen fin de semana

  • Reviewed: 15 March 2016

    10
    The staff and hotel was perfect will be going back
    • Leisure trip
    • Group

    The staff and hotel was perfect will be going back

  • Reviewed: 1 March 2016

    8.8
    staff who checked me in very heplful and friendly
    • Leisure trip
    • Solo traveller

    no f & b service on friday

    staff who checked me in very heplful and friendly

  • Reviewed: 29 December 2015

    6.7
    Good if u have your own transportation.
    • Leisure trip
    • Family with young children

    not near transportations

    Good if u have your own transportation...

  • Reviewed: 27 October 2015

    7.5
    very cheap
    • Leisure trip
    • Solo traveller

    not very clean. the inside pillow is not completely clean.

    very cheap

  • Reviewed: 19 October 2015

    6.3
    The room was extremely comfortable and well equiped
    • Business trip
    • Solo traveller

    The restaurant, meal provided not to the standard I expect and no room service

    The room was extremely comfortable and well equiped

  • Reviewed: 14 July 2015

    8.3
    Clean room, nice staff
    • Leisure trip
    • Couple

    Clean room, nice staff

  • Reviewed: 26 January 2015

    9.2
    Free parking, lots of breakfast choices.
    • Leisure trip
    • Group

    Free parking, lots of breakfast choices.

There are also 47 reviews without text. These impact the overall review score.

Showing 1 - 71

Browse Exe Getafe traveller photo gallery

Guests also reviewed these properties: