Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Holiday Inn Express Alcobendas 3 stars

Crta.Fuencarral ,Esquina Metalurgia Nº1-3, 28108 Alcobendas, Spain

#6 of 10 hotels in Alcobendas

Guests' Choice

Review score

Based on 1782 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.9

  • Location

    7

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    8

  • Free WiFi

    7.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 21 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    In the middle of an industrial estate so nothing in the area for food or entertainment. Unless you drive out, the only food option is pizza delivery to the hotel, which was not very good.

    Clean comfortable room, easy parking and access.

    Stayed in June 2018

  • Reviewed: 11 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dreadful area. Rooms a bit old and in need of some tlc. Restaurant very cramped with too many tables and chairs. Awful breakfast, food dreadful, toaster broken. We tried to buy a glass of red wine on coming in one evening and all that was available was rosado.

    Some of the staff, including manager were very nicd

    Stayed in June 2018

  • Reviewed: 30 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Felt very impersonal.

    The breakfast buffet was good. The hotel is located over a car dealership so there was nothing classy about the place. It was safe and not far from the airport which was our objective.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    There's no evening meal facilities in the hotel, you either dial in pizza delivery or take a 15/20 minute walk to the commercial area. Although the property is set back a little from a busy main road there was still some road noise through the evening. Walls between rooms are not particularly sound proof. I had the misfortune of having talkative neighbours at 5am preparing to leave for the day at 7am.

    Very friendly & helpful staff, clean and comfortable room.

    Stayed in April 2018

  • Reviewed: 14 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    There were large groups of teenagers and children staying over our two days and made the breakfast meal an ordeal to be endured

    Good parking and main road access , bus stop to go into Madrid centre and a short walk or drive to Carrefour supermarket .The breakfast is good and the reception staff are very helpful

    Stayed in March 2018

  • Reviewed: 9 March 2018

    • Family with young children
    • Double Room
    • Stayed 1 night

    Nice hotel network, you get the same hospitality, the same room design and the same bath (which worth much to us) in any Holyday Inn Express around Europe.

    Stayed in March 2018

  • Reviewed: 19 February 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    In the hotel are only automatic machines with sandwiches, sweets and beverages. It's not possible to have a dinner there. So look for a dinner in advance.

    I was satisfied with this hotel. OK if you are looking for hotel on business trip. Functional WiFi internet connection, comfortable rooms, standard breakfast, kind stuff.

    Stayed in February 2018

  • Reviewed: 25 December 2017

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    The location is just convenient. It is an industrial area with nothing Iof interest within walking distance. It is however and short drive away from central Madrid.goodo

    The room was spacious and comfortable. Most of the staff were really pleasant, and a very decent breakfast was included.

    Stayed in December 2017

  • Reviewed: 17 December 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Only thing to highlight is that the subway station is located quite far away (a good 15 minutes walk), so the hotel is more suitable in case people have to stay in the area, rather than for access to Madrid city. I was not discouraged by the walking distance (also because main purpose of my stay was for work), but some people may dislike this.

    Good hotel for business travel. Useful location in Alcobendas. Very helpful and pleasant staff. Good breakfast quality.

    Stayed in December 2017

  • Reviewed: 28 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The rooms are pretty small.

    I enjoyed my stay at the holiday inn. The breakfast was included and very nice. There is a 10-15 minutes walk from the nearest underground station to the hotel. Very polite and welcoming staff.

    Stayed in November 2017

  • Reviewed: 28 October 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Shower contained only a curtain with no containment, meaning the bathroom floor was wet after showering. I had to use all my towels just to dry the floor. No restaurant at the property, only breakfast, and breakfast started too late for me to use, making "breakfast included" not applicable. Also, the price varied wildly online. One staff at the check-in counter was texting on her phone, making me wait to even be acknowledged. Management at the hotel, however, was quite responsive to my concerns, and I appreciated his suggestions.

    Close to the airport in Madrid, nice room, free wi-fi. They did offer a small bar with local beers, which was nice after a long flight.

    Stayed in October 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing much. It would have been nice to have toiletries. But other than that, it's a solid hotel for the price.

    We stayed here on our way back to the US after walking the Camino. Clean rooms and bathroom, easy to get to airport, incredibly helpful staff

    Stayed in October 2017

  • Reviewed: 18 October 2017

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 5 nights

    the rooms are extremely small for a family, It is a hotel for business, to sleep just 1 or 2 nights. It is not appropriate if you are travelling with several suitcases.

    breakfast is good, many options. The bathroom was the best part of the room

    Stayed in September 2017

  • Reviewed: 7 October 2017

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Not a welcoming service, no patience. The air-conditioning was working but didn't cool the room. I had to scream to get an alternative room cuz the clerk insisted it is "Normal" and its the same in all other rooms, which of course was not true. Chairs in the breakfast were cracking and noisy. To summarize it feels too basic, too old, to poor. Wouldn't recommend anyone to stay there.

    Location near the airport

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Terrible location in midst of car dealerships, light industrial buildings. The was no restaurant in hotel and only 1 Tex-Mex chain restaurant with 1/4 mile walk.

    The reception staff, especially Alica, were great! Friendly, good English (I don't speak much Spanish) and helpful. Rooms were very clean & breakfast good value for basic.

    Stayed in October 2017

  • Reviewed: 4 October 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing within walking distance at all, when we booked we booked as it was apparently close yo the airport, however it still cost us 60euros for one night. The location was an industrial estate. I expected holiday inn to be livlet and big like all the other holiday inns I have stayed in.

    Stayed in October 2017

  • Reviewed: 29 September 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Great location for easy access back to airport, however the hotel is not located near any tourist areas. Clean room, confortable bed, good price, and nice breakfast. Would stay here again.

    Stayed in September 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    It was an older facility. Breakfast might get a little boring if staying more than one night.

    The room can accommodate a family of 2 adults and 2 children. Morning breakfast was sufficient. Location is convenient for catching a morning flight out of Madrid.

    Stayed in June 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Not near anything but not too far from airport (about 15 minutes by car). Good place to stay if you're leaving next day and need a night or two to sleep. Far from Madrid center but Metro nearby.

    Was a good deal.

    Stayed in June 2017

  • Reviewed: 8 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Don't think this hotel could be any better for the price we paid!

    The room was spotlessly clean and excellent value for money. The hotel is conveniently located in a commercial area - ideal for a quick overnight stop-over. Although the hotel does not have a restaurant (other than for breakfast), there is a Buffalo Grill just a short walk away over the pedestrian footbridge.

    Stayed in June 2017

  • Reviewed: 20 April 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No restaurant or cafe facilities - we arrived late hungry and tired after a long journey through holiday traffic.

    Everything was fine for an overnight stay.

    Stayed in April 2017

  • Reviewed: 14 April 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location. It's located in the middle of an industrialised area with no facilities for eating etc in the area. After driving from Bilbao, the last thing I needed was to drive around looking for facilities. Maybe you could include this advice in your property appraisal.

    The hotel overall was very comfortable. Staff were very nice, especially Claudia on reception. Beds and room facilities were very good and the continental breakfast was adequate.

    Stayed in April 2017

  • Reviewed: 31 March 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Maybe an iron and ironing board in the room and Plug sockets next to the bedside

    Loved that the supermarket was only 10 minutes walk away and the bathroom was very relaxing to have a bath in

    Stayed in March 2017

  • Reviewed: 24 February 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    It is a great location but the way there is a bit round about. So if you do not have GPS in the car it can be a bit rough. Once I was there, I found a less complicated way. The GPS was on the most direct route so that was part of it.

    I needed a break between one week of intense meetings and the next week. It was a good quiet spot. There were plenty of places to go out near by but I mainly went for supper and then rest in my room.

    Stayed in January 2017

  • Reviewed: 5 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No food available in the hotel in the evening, and no good restaurants nearby. Recommended takeaway was very disappointing.

    Very comfy bed, room and shower room very clean. Staff were friendly and helpful. Good breakfast. Easy to find, very close to the motorway.

    Stayed in December 2016

  • Reviewed: 23 October 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    the breakfast was very simple and with not a lot of options.

    The hotel was near the airport. We arrived at night and this was important to us. A nice big parking lot. nice and helpful staff.

    Stayed in October 2016

  • Reviewed: 9 October 2016

    • Business trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    you need to provide more fresh salads and fruits rather then tin fruit we were surprised that with so much fresh fruit in Spain you offerd fruit out of a tin. You should also cater for vegetarians

    Good hard bed

    Stayed in October 2016

  • Reviewed: 21 September 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    the WiFi was unbelievably poor! their hot breakfast selection was the same all i had to eat each morning was frankfurters, they should offer scrambled eggs not boiled and bacon as well as the frankfurters. and some English t.v channels would be good!

    the staff were brilliant

    Stayed in September 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Leaflet in room said internet costs 12 euros. We complained about this on leaving and the receptionist smiled and said no it is free!

    Spacious room with kettle for hot drinks (unusual in Spain).

    Stayed in August 2016

  • Reviewed: 25 July 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The "free WiFi", though technically extant was practically useless unless you got up at 4am to use it. Located in an industrial wasteland, so not pretty...

    Excellent staff and a clean, well appointed room

    Stayed in July 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    In an industrial area so we couldn't walk to anything. But a Carrefour was very close by.

    Staff was friendly and helpful. It was a quick drive to the airport.

    Stayed in July 2016

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Not many choices of food at the breakfast.

    Very clean room and friendly staff.

    Stayed in June 2018

  • Reviewed: 7 June 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location. Not accessible to Metro. Too far to walk

    Great buffet breakfast!

    Stayed in June 2018

  • Reviewed: 17 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great, clean and near the airport.

    Well kept and updated.

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Beds very comfy Breakfast very good apart from lukewarm milk for cereals.( We like it cold from the fridge). Bar stock was lacking. (no brandy)

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    There weren’t any places to eat at within walking distance.

    Very clean and comfortable. A great hotel to rest in because it is also very quiet.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The metro station was quite a walk from the hotel and located in an industrial area.

    Staff was courteous and helpful.

    Stayed in May 2018

  • Reviewed: 28 April 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillow were to hard to be honest booked a double bed and ended up in a single

    Good location for work as I could walk and not take the car

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Business trip
    • People with friends
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Friendly staff

    Stayed in March 2018

  • Reviewed: 20 March 2018

    • Business trip
    • Group
    • Twin Room
    • Stayed 7 nights

    Friendly staff. Assistance wherever required. Ability to store luggage on checkout day

    Stayed in March 2018

  • Reviewed: 8 March 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No shampoo

    Pay tv

    Stayed in March 2018

  • Reviewed: 1 March 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    For me, the location was good to go to work, but not a very good for the tourists.

    Stayed in February 2018

  • Reviewed: 23 February 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows looked comfortable but were rock hard!

    Clean

    Stayed in February 2018

  • Reviewed: 29 January 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 11 nights
    • Submitted via mobile

    None

    Staff is good

    Stayed in January 2018

  • Reviewed: 9 January 2018

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    o

    Yes it was

    Stayed in January 2018

  • Reviewed: 27 December 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    breakfast and wifi

    Stayed in December 2017

  • Reviewed: 23 November 2017

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    En general correcto

    Stayed in October 2017

  • Reviewed: 22 November 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. Could be with more thing and more well organised.

    I like the room, with space, tea and coffee, lot of pillows.

    Stayed in November 2017

  • Reviewed: 19 November 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Great breakfast.

    Stayed in October 2017

  • Reviewed: 16 November 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No food available other than a vending machine.

    Bed was comfortable

    Stayed in November 2017

  • Reviewed: 25 October 2017

    • Solo traveller
    • Double Room
    • Stayed 1 night

    Great breakfast. Beds were super.

    Stayed in September 2017

  • Reviewed: 20 October 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Distance from Madrid airport. No restaurants nearby.

    Price was reasonable.

    Stayed in October 2017

  • Reviewed: 17 October 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Too far from any place to have a meal! Very weird area! 20 minutes walk to a metro station!

    Confortable bed, clean bathroon! No shower caps!

    Stayed in September 2017

  • Reviewed: 14 October 2017

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Scum under bath taps no hot food

    staff

    Stayed in October 2017

  • Reviewed: 30 September 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    - industry part of Madrid

    - nice accommodation for a good price - relatively close to metro station (15 min walk) - good breakfast - good wifi

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty, torn curtains. Loose fittings. Loose electrical sockets. Pubic hairs left in bath.

    Location. Easy motorway access. Handy for shopping centre.

    Stayed in July 2017

  • Reviewed: 9 June 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Habitaciones amplias, camas comodas, Wifi normal.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Easy access to airport

    Stayed in June 2017

  • Reviewed: 12 May 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Clean room. Weel organised breakfast. Friendly service

    Stayed in May 2017

  • Reviewed: 13 April 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Nothing.

    Excellent room and staff.

    Stayed in April 2017

  • Reviewed: 4 March 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The fact that a coach of teenagers came about 10pm and were extremely noisy.

    Breakfast good and plenty of choice

    Stayed in March 2017

  • Reviewed: 1 March 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    outside parking did not appear safe

    breakfast had a good choice and very pleasant staff to serve it

    Stayed in February 2017

  • Reviewed: 2 February 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    Location made it difficult to access restaurants by foot (walking).

    Overall it was a great choice.

    Stayed in January 2017

  • Reviewed: 27 January 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Good for business trip. Confortable, quiet and clean.

    Stayed in January 2017

  • Reviewed: 14 January 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Attendant Davi, very stupid and arrogant to relate with the guests!

    Claudia reception attendant, very receptive and polite.

    Stayed in January 2017

  • Reviewed: 29 December 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Heating did not work and shower hook broken couldnt have shower

    Stayed in December 2016

  • Reviewed: 26 December 2016

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    far from the restaurants

    excellent hotel

    Stayed in December 2016

  • Reviewed: 21 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was slightly inconvenient without a car.

    Friendly staff and value for money.

    Stayed in December 2016

  • Reviewed: 18 December 2016

    • Business trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Need more varieties on Breakfast

    Price and Staff all good.

    Stayed in December 2016

  • Reviewed: 25 November 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Pas de restaurant.

    Parking gratuit.

    Stayed in November 2016

  • Reviewed: 5 November 2016

    • Solo traveller
    • Double Room
    • Stayed 1 night

    To connect by wifi, please fulfill the form.....and get upset.

    Wi fi works well when you are connected.

    Stayed in November 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    nothing

    no complaints everything super

    Stayed in October 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Air conditioning very noisy and not efficient. Room too hot.

    Pleasant staff, good breakfast

    Stayed in September 2016

  • Reviewed: 28 September 2016

    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    breakfast included

    Stayed in September 2016

Showing 1 - 75

Browse Holiday Inn Express Alcobendas traveller photo gallery

Guests also reviewed these properties: