Esperanto, 32, 03500 Benidorm, Spain
#512 of 1,606 Holiday rentals in Benidorm
Guests' ChoiceBased on 172 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.1
Facilities
8.6
Staff
9.2
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 March 2024
Mckirgan
SpainLocation
The hotel was good but a abit far out of town
Stayed in February 2024
Reviewed: 12 January 2024
Charles
United KingdomEntertainment poor
Hotel and food
Stayed in January 2024
Reviewed: 8 January 2024
Dean
United KingdomNothing! Everything was great!
Fantastic vacation lovely holiday!
Stayed in December 2023
Reviewed: 29 October 2023
Lee
United KingdomThe sun gets blocked out by the buildings around it a lot. Its a bit far out and up hill from everywhere
The staff were very friendly. The food and drinks were great. The room was excellent.
Stayed in October 2023
Reviewed: 25 October 2023
Margaret
United KingdomFood was OK but sometimes it was lukewarm
The staff the cleanliness everyone who worked within the team
Stayed in October 2023
Reviewed: 21 October 2023
Patricia
United KingdomPools could be a little warmer
Loved all of the place
Stayed in October 2023
Reviewed: 1 October 2023
Sarah
United KingdomThe property is clean and well maintained, staff on reception are always helpful - particularly Lili. We liked the location as it was set back back a little from the main busy area which meant it was quieter at night. Food was good, a varied choice at every meal time.
Stayed in September 2023
Reviewed: 23 August 2023
Beverley
SpainI didn't like the fact that you couldn't get a cup of tea or coffee with your evening meal. I know the hotel was adults only but I don't think large groups of guys should be allowed. The noise above our room & below for the last 3 days was a nightmare. They would be getting ready to party at 03.45!!!
The Hotel was kept very clean & tidy every where,around the pools especially. The food was excellent a very wide range for everyone to try. The rooms were very comfortable as we're the beds.
Stayed in August 2023
Reviewed: 31 July 2023
Stephen
United KingdomThe double bed. 2 singles put together
Morden, clean and good location
Stayed in July 2023
Reviewed: 17 July 2023
Michael
United Kingdom10 minute walk
Food
Stayed in July 2023
Reviewed: 20 June 2023
Perry
United Kingdomclean and tidy
clean and tidy
Stayed in June 2023
Reviewed: 10 May 2023
Patricia
United Kingdomnothing
where it was and the choice of the pool areas food good
Stayed in May 2023
Reviewed: 21 April 2023
Craig
United KingdomCould improve the entertainment
Clean hotel friendly staff
Stayed in April 2023
Reviewed: 19 April 2023
Keith
United KingdomService at the pool side bar. There should be a bar person In attendance at all times. Had to climb to reception floor to obtain hot drinks or cocktails.
Breakfast excellent and plentiful.
Stayed in April 2023
Reviewed: 18 April 2023
S
United KingdomNot much! - I was impressed all round. Great hotel, great service
Lovely, clean, spacious rooms. Helpful, professional staff. Lovely, well maintained pools. Plenty of food and drink options in the bar and restaurant. Very pleasant atmosphere in general.
Stayed in April 2023
Reviewed: 12 April 2023
Julie
United KingdomStaff were lovely, so happy and welcoming. Room was a really good size with sofa and kitchen area too including fridge. All inclusive was great, felt like there was food served 24/7 and drinks served until midnight. Location was good, about a 10 min walk from strip but we knew this when we booked so all fine Would definitely return!
Stayed in April 2023
Reviewed: 11 April 2023
Sandra
United KingdomPool area very small High Rise 15th floor ! But lifts where quick and efficient
The food was good and different everyday They had Pink Gin. In the all inclusive drinks Had a good evening staying in the hotel and met new friends . I would definately stay again
Stayed in April 2023
Reviewed: 26 March 2023
Tracey
United KingdomLovely hotel
Stayed in March 2023
Reviewed: 20 February 2023
Gwen
United Kingdomthe food and our room 709 bathroom was flooded on the morning we were getting ready to check out (20/02/23) so could not use the bathroom and had to go to the public hotel toilets.
lovely rooms
Stayed in February 2023
Reviewed: 15 February 2023
Rebecca
United KingdomThe hotel was very nice, and the beds were very comfortable with new mattresses. The food was good with lots of choice. The entertainment in the evening was great. All the staff we encountered were friendly and efficient. We added our daughter onto our booking at the last minute and she slept on the sofabed in our suite, the hotel were very good about this. I was also impressed with the surprise bubbly and chocolates for my birthday; a really nice touch.
Stayed in February 2023
Reviewed: 28 January 2023
Smith
United Kingdomnothing
very clean and modern
Stayed in January 2023
Reviewed: 27 January 2023
Carolynne
United KingdomNothing all good
Excellent choice of food at every meal time
Stayed in January 2023
Reviewed: 2 January 2023
Katherine
Spainbathroom a little cramped
great staff, clean rooms , good entertainment, lovely food
Stayed in January 2023
Reviewed: 3 November 2022
Herman
Belgiumwe are vegan, but in the buffet that was difficult (for information : we eat vegetables, pasta, rice, potatoes ...)
overal very good hotel with friendly people and good facilities
Stayed in November 2022
Grömitz, Germany
Saint-Raphaël, France
Reus, Spain
Klang, Malaysia
Palekastron, Greece
South Hill, USA
Bologna, Italy
Dervio, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content