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Reviews of Hotel Florida Park 4 stars

Avenida del Mar, 17, 08398 Santa Susanna, Spain

#10 of 29 hotels in Santa Susanna

Guests' Choice

Review score

Based on 684 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8

  • Free WiFi

    7.9

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Showing 1 - 44

  • Reviewed: 11 June 2018

    2.9
    Pleasant, comfortable and well placed
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Nothing, it suited what we required and provided more. A1****

    Nice clean hotel with all the facilities we required for a long weekend. We would use it again if our Grandchild plays in the international Soccer competition in that location next year. It suited our needs and location for the Soccer Tournament. Helpful Staff and pleasant location. Good sized pool.

    Stayed in June 2018

  • Reviewed: 13 October 2017

    10
    Lovely stay, good variation of food, nice comfortable beds.
    • Leisure trip
    • Couple
    • Premium Double Room with View
    • Stayed 8 nights
    • Submitted via mobile

    For a lovely hotel I was very surprised to see the towels, which were changed daily,were very old and worn and had not been white for a long time, upgrading of towels are a must. Tables in the dining room were too close together.

    A perfect setting on the promenade, very nice pool. Bar staff very friendly. Will stay here again if we return to Santa Suzanna.

    Stayed in September 2017

  • Reviewed: 21 September 2017

    9.6
    Very nice relaxing week
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Charge to use indoor pool never had this anywhere I stayed before.

    Lovely pool area,plenty sunbeds and nice seating area outside and good evening entertainment. Very friendly staff always helpful.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    6.7
    Good hotel but will probably stay at the Playa next time.
    • Leisure trip
    • Family with young children
    • Economy Triple Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    The washroom in the room had a persistent smell of urine. The hot breakfast was poor. It felt like the food was "bulk" cooked and dumped in trays.

    Location was execellent Staff were excellent except the swimming pool attendant who was rude. He needs to learn some customer skills. The night time performer- Negros was excellent.

    Stayed in August 2017

  • Reviewed: 6 August 2017

    4.2
    Don't trust the rating please look at all reviews. Star rating 2.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were extra small. The air conditioner did not work well enough to cool off the rooms. The AC worked but it felt like you had a fan on low facing the ceiling. Horrible and unbearable sleeping through the night. Once they switched our rooms it was a little better but then there was a power outage and cut the AC off completely. The dinner food was terrible. My roommate and I both did not enjoy it. It was tasteless and not fresh. In fact my roommate threw up which is not what she normally does. Oh if you purchase all inclusive package, for dinner it does not include drinks so please be prepared to buy water, juice or wine because those are not included in the dinner. The towels and sheets we were given had stains on them. Just dirty. A killed mosquito was on the wall not sure how long it was there. This place was not clean to me at all. The towels seemed old. They had no texture to them at all. I would rate this hotel a 2 because the staff cool and it is a kid friendly resort but it failed on everything else in my opinion. Booking.com gives this hotel a higher rating.

    The staff was great. The breakfast was okay. This hotel is far away from the downtown district of Barcelona. But you can take the train which is a 10-15 walk that will take you downtown in about 1.5 hour. The train ride from the airport to this hotel is 1.5 hour. The hotel is really along the beach district. This is more of a family resort. They have activities for the children and shows. The pool area was okay. They also do pool activities as well.

    Stayed in August 2017

  • Reviewed: 1 August 2017

    7.5
    Nice localization, good food, helpful reception desk. Big choice of the buffee
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Bar staff must be more polite and friendly, learn some basic english. Rooms might be cleaner.

    Nice choice of serving food , very helpful staff from the reception especially one Polish Lady! Super professional and friendly, also entertainment staff was great . Localization of this hotel is nice close to the bars restaurants and shops. Nice swimming pool area. Clean restaurant

    Stayed in July 2017

  • Reviewed: 24 July 2017

    6.3
    Friendly and helpful staff and near the beach, but it is probably only good thing about this hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Can not avoid smoking people and smell of tobacco not in the pool, neither in cafe or even in your room. Entertaining program stops around midnight, so if your room with pool view, than no chance to go to sleep earlier. Canteen at breakfast is overcrowded. Santa Susanna is rather boring town.

    Location near the beach, good breakfast, friendly staff.

    Stayed in July 2017

  • Reviewed: 6 May 2017

    7.1
    A good modern hotel which could easily be improved to make it an excellent hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    Overall, we did not feel that this hotel should be rated 4*s this is mostly based upon the restaurant. When full, the seating is inadequate in that everyone is seated right next to each other whilst they are eating. We only had breakfast in the restaurant but on one occasion we were going to have dinner but when we saw the difficulties of moving around the restaurant and the closeness of the guests at the tables we decided against this. In addition, when we arrived a large party of polka players were staying at the hotel and a party was held on the Friday night because they were leaving the hotel the next day. The party which included a band finished around 1.30 am ...we would have preferred to have known that this was happening on the night. Finally, the lenient attitude towards smokers is not conducive to other guests -it was unacceptable to have smoke coming into the bedroom.

    The staff especially the waiting and cleaning staff were very friendly and helpful. The hotel is in a good location in that it is very near the beach which makes the hotel ideal for families.

    Stayed in May 2017

  • Reviewed: 24 April 2017

    8.8
    Great few days.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    On our last night there was a private party for poker players, this took staff away from the restaurant and limited the choices for dinner. The mess created by this party in the bar was disgusting, but they got all the attention. This did spoil our last night. If signs could have been posted explaining the reasons may have made things better.

    The hotel was great, clean and attentive staff.

    Stayed in April 2017

  • Reviewed: 16 April 2017

    3.8
    Not worth the money very uncomfortable hotel
    • Leisure trip
    • Family with young children
    • Economy Triple Room (3 adults)
    • Stayed 7 nights
    • Submitted via mobile

    The hotel had no air conditioning and heating on, entertainment in French, room hot stuffy and no sound proofing , people sitting openly smoking hash at the pool, given times to eat dinner ie 9pm at night far too late

    I liked the area where the hotel was situated

    Stayed in April 2017

  • Reviewed: 10 October 2016

    7.1
    Not bad but nothing amazing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Horrible bed (would be better to sleep directly on the floor) shame that car park is to be paid an extra €10 per day. Fridge and safety box in the room also with an additional charge

    Like the spa. Nice swimming pool, sauna, and the steam room. Good breakfast. Lovely outside space. 10 min walking distance frome the train station where for €10 can go and return to centre of Barcelona.

    Stayed in October 2016

  • Reviewed: 16 September 2016

    10
    Excellent hotel,all the family had a great time.
    • Leisure trip
    • Family with young children
    • Standard Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Only slight negative,the hotel could give a little better information where facilities are.

    Friendly staff,very clean,excellent food,good entertainment

    Stayed in September 2016

  • Reviewed: 21 August 2016

    4.6
    it's really not good enough for 4 stars hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    the price compare to the quality we reserved full board, which was a big mistake, many fast food like hotdog, fries, burgers... but with quality lower than fast food restaurant for a bigger price, the drink is not included in the price, you will have to pay 2 euros for 75cl bottle of water, the food is very salty and not always baked enough (hard rice...).

    the swimming pool the beach close to the hotel

    Stayed in August 2016

  • Reviewed: 16 August 2016

    10
    Fabulous family holiday in superb location
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 7 nights

    No negative comments at all.

    just back from a week's holiday and could not fault the hotel. Staff were very professional and friendly. Hotel was spotless. Location couldn't have been better with excellent hotel & spa facilities. Will definitely be returning

    Stayed in August 2016

  • Reviewed: 14 August 2016

    9.6
    Had a great holiday will go back to hotel again.
    • Leisure trip
    • Group
    • Standard Triple Room (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Wifi did not connect in any area of hotel.

    Staff were very friendly and helpful, especially Emilia who looked after us very well!! Rooms and swimming clean and food excellent! Great location very near to beach too!

    Stayed in August 2016

  • Reviewed: 9 August 2016

    7.9
    Very pleasant stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 10 nights

    Pool was slightly small for the amount of people staying in the hotel, also there are no ball games in the pool either. If you're not all inclusive the prices of a lot of the drinks are quite expensive, and they don't take card for anything under 30EUR.

    Nice location, very nice facilities. Not far from the beach and right next to shops and bars. The spa was lovely and really relaxing. The pool area was not as crammed as a lot of the other nearby hotels. We were half board and the food was very good every day.

    Stayed in August 2016

  • Reviewed: 17 July 2018

    8.8
    Nice hotel in good location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The beds. Wrinkly sheets and not very comfortable

    Nice hotel in good location. Good pool and friendly staff

    Stayed in July 2018

  • Reviewed: 9 June 2018

    9.6
    Great catering!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great catering! Various meals every day! Near to the beach.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    10
    Very enjoyable great place to stay
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great breakfast

    Stayed in June 2018

  • Reviewed: 4 June 2018

    9.2
    All the staff was super nice.
    • Leisure trip
    • Couple
    • Premium Double Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Not so happy with the food on dinner. But breakfast and lunch was okay.

    All the staff was super nice.

    Stayed in June 2018

  • Reviewed: 5 May 2018

    8.8
    Everythink else is perfect
    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    You must pay for SPA, but waterfall in pool and Jacuzzi don't work, so in general it's a waste of money

    Everythink else is perfect

    Stayed in May 2018

  • Reviewed: 30 April 2018

    5.0
    Have spa but need to pay more
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old hotel

    Have spa but need to pay more

    Stayed in April 2018

  • Reviewed: 6 November 2017

    10
    Very good location for amenities nearby
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If you don't like noise from the bar area below, make sure they give you a room away from that area

    Location and view, breakfast, pool

    Stayed in October 2017

  • Reviewed: 26 September 2017

    9.6
    We really enjoyed ourselves and will make sure we will back for a longer stay soon!
    • Leisure trip
    • Couple
    • Premium Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to think of!

    Very friendly staff, great hospitality. We had to move on otherwise we would have been delighted to stay longer!

    Stayed in September 2017

  • Reviewed: 17 September 2017

    3.8
    NEVER COME BACK AT FLORIDA PARK
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    You have to pay: Fridge from room , you have to pay town tax, swimmingpool, parking. So, i paid a lot just for bed.

    Food was good

    Stayed in September 2017

  • Reviewed: 3 July 2017

    9.6
    Great stay in Santa Susanna
    • Leisure trip
    • Group
    • Standard Triple Room (3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Comfy bed, nice and clean room, nice sea view, kind staff, great food, entertainment, pool. Highly recommend this hotel.

    Stayed in July 2017

  • Reviewed: 24 June 2017

    10
    Great stay
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent staff, excellent food

    Stayed in June 2017

  • Reviewed: 20 June 2017

    10
    Excellent Hotel and location
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing.

    The Hotel was excellent and the staff were extremely friendly and helpful. Nothing was too much trouble.

    Stayed in June 2017

  • Reviewed: 26 May 2017

    10
    Lovely hotel, staff very friendly, food was lovely
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely hotel, staff very friendly, food was lovely

    Stayed in May 2017

  • Reviewed: 31 October 2016

    6.7
    Four-star rating generous, but it's not that bad
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    Far too many smokers - made me ill.

    Stayed in October 2016

  • Reviewed: 27 September 2016

    10
    Espectacular hotel y relax total
    • Leisure trip
    • Couple
    • Premium Double Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Nada

    El spa

    Stayed in September 2016

  • Reviewed: 22 September 2016

    8.3
    Nice and relaxing holiday
    • Leisure trip
    • Group
    • Standard Triple Room (3 Adults)
    • Stayed 8 nights

    Very nice and comfortable pool area. Very good food, plenty of choice. Close to beach. Funny animation team.

    Stayed in August 2016

  • Reviewed: 22 September 2016

    10
    Great holiday had by all
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Swimming pool cold.Needs to be heated.

    Staff exceptionally helpful. Great variety of food

    Stayed in September 2016

  • Reviewed: 15 September 2016

    10
    very nice hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    it was a very nice hotel, we had 3 lovely days here, we will come back

    Stayed in September 2016

  • Reviewed: 1 September 2016

    8.3
    Lovely hotel, great location
    • Leisure trip
    • Couple
    • Premium Double Room with View
    • Stayed 10 nights
    • Submitted via mobile

    Lovely hotel, great location

    Stayed in August 2016

  • Reviewed: 31 August 2016

    10
    The most enjoyable holiday for a long time wish we had two weeks instead of one
    • Leisure trip
    • Couple
    • Premium Double Room with View
    • Stayed 7 nights
    • Submitted via mobile

    Having to come home

    Quality and choice of food excellent Staff very very helpful

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 August 2015

    3.8
    The distance to the beach was reasonable.
    • Leisure trip
    • Group

    1. Uninterested/unfriendly staff already from check in 2. Repairs were not made, no one showed up even calling reception thrice. 3. Bed was uncomfortable, made my back hurt. 4. Room was very basic and old (no toiletteries). More hostel than 4 stars. 5. The hotel was crowded with children and not a good place to hang out with friends. 6. Apparently the hotel staff spoke 8 languages all except English.

    The distance to the beach was reasonable.

  • Reviewed: 14 July 2015

    6.3
    Large clean hotel not too expensive, nice pool and plenty of...
    • Leisure trip
    • Couple

    Segregation of all guests made you feel like second class citizens if you did not have the top package that was not even offered. Meal times were not very good, restaurant a little like a canteen.stated that you could not go to dinner in swimsuits etc which is quite correct but allowed Russians and othe Eastern european guest to do exactly this. Also if you were not on their top package you were not allowed to eat on the terrace outside you were forced to eat in the canteen, which was totally unacceptable.

    Large clean hotel not too expensive, nice pool and plenty of sun beds.

  • Reviewed: 10 September 2015

    9.2
    Great location, good food, friendly stuff
    • Leisure trip
    • Couple

    Very uncomfortable bed ,tv is usless if you dont speak spanish

    Great location, good food, friendly stuff

  • Reviewed: 7 July 2015

    8.8
    Facilities
    • Leisure trip
    • Couple

    Food was average but not poor.

    Facilities

  • Reviewed: 23 June 2015

    10
    very good excellent food good value
    • Leisure trip
    • Couple

    very good excellent food good value

  • Reviewed: 23 June 2015

    10
    Great atmosphere.
    • Leisure trip
    • Couple

    Everything was just perfect

    Great atmosphere. Staff are friendly, efficient and helpful. Lovely hotel, great food, great facilities.

  • Reviewed: 9 June 2015

    7.9
    Good location, very good food, the dinner was five stars
    • Leisure trip
    • Family with older children

    My chek -in

    Good location, very good food, the dinner was five stars

  • Reviewed: 5 June 2015

    7.9
    Location of hotel near beach
    • Leisure trip
    • Couple

    Noise coming from other hotel with live band playing up to midnight outside the hotel

    Location of hotel near beach

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 44

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