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Reviews of Hotel Francabel 3 stars

Avenida Castilla La Mancha, 7, 16003 Cuenca, Spain

#23 of 26 hotels in Cuenca

Guests' Choice

Review score

Based on 1439 hotel reviews

6.8

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6

  • Location

    7.5

  • Facilities

    6.2

  • Staff

    7.9

  • Value for money

    6.5

  • Free WiFi

    4.6

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Showing 1 - 35

  • Reviewed: 22 August 2018

    7.9
    Overally, good choice for a short stop in the town.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    It would be nice to have Internet in rooms, and also more electrical sockets (I found just two in the room: one occupied by air-conditioner, another by TV; yet another socket was in the bathroom).

    Good deal for the price they asked for. Bus from/to AVE (high-speed trains) station stops just around the corner.

    Stayed in August 2018

  • Reviewed: 3 June 2018

    9.6
    Fantastic. Will return! Reception ladies were wonderful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower flooded a bit, and a bit more sweeping would be good

    The staff were lovely and helped us to change room so that we had a view. Beds were very comfy too.

    Stayed in June 2018

  • Reviewed: 16 May 2018

    10
    Location was very good, close to the hanging houses (0.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi only works in the lobby and the breakfast lounge area, not in the rooms. The lounge (which has quite a few comfortable chairs) was rarely used when were there so it was not a problem to go down the hall to that area to be connected.

    Location was very good, close to the hanging houses (0.7 mile walk) and a grocery store was next door. Very nice staff!

    Stayed in May 2018

  • Reviewed: 13 April 2018

    9.6
    Good looking hotel, very clean, with limited wifi and rather uncomfy beds.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Somehow both of as had aching back every morning. So the beds are not as comfy as they look. Wifi only in public lounge.

    One of the top accommodations in our price range. Good looking, very very clean and really nice and practical bathroom.

    Stayed in March 2018

  • Reviewed: 26 September 2017

    7.5
    Clean and comfortable room.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The hotel was a bit further out than I had thought and not in the older part of town. This was my fault for not checking properly.

    Clean and comfortable room. Definitely good for an overnight stay.

    Stayed in September 2017

  • Reviewed: 16 April 2017

    5.8
    Adequate hotel for price compared to others in the town.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Have stayed in better hotels with a lower/equal grade. Entrance is depressingly dark brown and reception area is such that you have to stand on the steps of the entrance to check in. Shower head did not fit the wall bracket so had to be held in one hand whilst showering with the other. Beware of the underground garage....the lights go off after about 1 minute!

    . Lady receptionist was pleasant and helpful. Beds were clean and so was the room but bathroom very narrow and small with inward opening windows which meant you couldn't walk past!

    Stayed in April 2017

  • Reviewed: 9 January 2017

    7.1
    Basic and fair
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The noise from the supermarket, which is not the hotels fault at all, is somewhat disturbing. The supermarket in question should really be held to account for being a detriment to abother business.

    The staff was lovely and the facilites good value for money. Basic but fair.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    4.2
    Would never have even considered this place ...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel isn't as suggested and if we hadn't prepaid, would have kept on driving! Very basic 2** Hotel. Only lounge area to offer the wifi is dark and unwelcoming.

    The café across the street does a lovely breakfast

    Stayed in December 2016

  • Reviewed: 4 August 2018

    7.9
    Room
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hallway, decoration was very tired!!

    Room

    Stayed in August 2018

  • Reviewed: 16 June 2018

    6.7
    Kindness of staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No parking outside for motorcycle Had to pay 11€ for a spot

    Kindness of staff

    Stayed in June 2018

  • Reviewed: 14 May 2018

    8.8
    Older hotel with it's own charm, suitable for overnight...
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Older hotel with it's own charm, suitable for overnight sleeping.

    Stayed in May 2018

  • Reviewed: 10 March 2018

    10
    Staff very helpful and friendly.
    • Leisure trip
    • Solo traveller
    • Twin Room with Parking
    • Stayed 1 night
    • Submitted via mobile

    Staff very helpful and friendly..

    Stayed in March 2018

  • Reviewed: 14 September 2017

    5.4
    Bad
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No abience . every were dark in hotel . bad breakfast ......

    Hotel needs renovation

    Stayed in September 2017

  • Reviewed: 9 September 2017

    5.4
    One off, couldn't recommend
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Very dark furniture, walls and floors, No daylight anywhere. Like staying in a cave. Very noisy portable air con unit.

    Stayed in September 2017

  • Reviewed: 1 July 2017

    3.8
    Wouldn't recommend !!
    • Leisure trip
    • Couple
    • Twin Room with Parking
    • Stayed 1 night
    • Submitted via mobile

    Old fashioned hotel, no facilities meaning bar or restaurant .

    Nothing really

    Stayed in June 2017

  • Reviewed: 27 April 2017

    10
    Lovely big room, superior bathroom, spotlessly clean, middle...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely big room, superior bathroom, spotlessly clean, middle of the town, and friendly staff. All at a very reasonable price. My kind of place!

    Stayed in April 2017

  • Reviewed: 7 January 2017

    5.8
    Adequate but dark and gloomy
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No bar! No maps available, directed to closed tourist information

    Stayed in January 2017

  • Reviewed: 11 December 2016

    5.8
    Need upgrade. Maybe better options in the area
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is tired and in need of upgrade. Wifi didn't work. Shower didn't drain properly.

    Stayed in December 2016

  • Reviewed: 20 November 2016

    5.0
    This hotel is overrated at ***. Should be **.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old dark rooms. Beds too hard.

    Fairly close to the old town attractions. Parking on site.

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 January 2016

    5.4
    Parking was useful but was charged when value deal said it...
    • Leisure trip
    • Couple

    1st person on reception was friendly & helpful. Morning breakfast staff very grumpy, Breakfast barely basic.

    Parking was useful but was charged when value deal said it was included in price.

  • Reviewed: 13 December 2015

    8.3
    Warm welcome when we arrived.
    • Leisure trip
    • Group

    Older hotel. Rooms were not sound proof. No wifi in rooms.

    Warm welcome when we arrived. Helpful receptionist. High standard of cleanliness. Warm room.

  • Reviewed: 9 October 2015

    9.2
    Staff were very helpful with local information e.
    • Leisure trip
    • Group

    Would go to local cafe for Tostada breakfast if going to hotel again rather than have the in-house breakfast

    Staff were very helpful with local information e..g. where to get bus to Old Town & Hanging Houses, ordering a taxi to get to rail station on departure

  • Reviewed: 9 September 2015

    7.1
    Nicely situated in the center of the city, and with a...
    • Leisure trip
    • Group

    Breakfast was at the lower range of our expectations. Shouldn't cost to much to have some cheese, brown bread and yogurt on the spread. Would prefeer a queen-size double.bed, instead of the twin beds, but this option was never given.

    Nicely situated in the center of the city, and with a reasonable price. Good for a weekend stay, where you don't spend much time in the room.

  • Reviewed: 3 June 2015

    7.9
    Received a very friendly welcome.
    • Leisure trip
    • Couple

    The lounge area is a bit dark and there are no lights in the parking area. Wifi wasn't good and only available in the lounge

    Received a very friendly welcome. Not a bad location can walk everywhere.

  • Reviewed: 4 April 2015

    6.7
    location is ok and they have parking
    • Leisure trip
    • Couple

    1) breakfast could be better 2) WiFi good during the day and stop working at the evening 3) not good for non smokers - smells everywhere even in public areas (smoking is forbidden but still)

    location is ok and they have parking

  • Reviewed: 14 March 2015

    9.2
    We loved how the room was so clean with a wonderful shower.
    • Leisure trip
    • Couple

    The only two things we didn't like was the fact that you had to go to the lounge to access the wifi and although it is a non-smoking hotel there was smoking somewhere and the smell was very strong wafting upstairs while sitting in the lounge area.

    We loved how the room was so clean with a wonderful shower. It was close to the old town too! The lady working the front desk was super friendly!!!!

  • Reviewed: 1 March 2015

    4.6
    Nothing much!
    • Leisure trip
    • Couple

    Rubbish found in waste bin. Really bad WiFi. Unsafe electrics in room. (I tripped the fuse). Underground car park, a bit tricky! No tea or coffee in room.

    Nothing much!

  • Reviewed: 11 October 2015

    4.2
    Reception staff
    • Leisure trip
    • Couple

    smell of smoke Noisy family upstairs Basic breakfast

    Reception staff Secure parking

  • Reviewed: 6 October 2015

    5.8
    Noise from other rooms and people in corridors can be heard
    • Leisure trip
    • Couple

    Noise from other rooms and people in corridors can be heard

  • Reviewed: 1 October 2015

    8.3
    Location for places of interest is excellent.
    • Leisure trip
    • Couple

    Poor variety of breakfast and the Hotel is dark and dated.

    Location for places of interest is excellent.

  • Reviewed: 1 October 2015

    4.2
    - stuff does not speak english
    • Leisure trip
    • Couple

    - stuff does not speak english - wifi does not work - gloomy room (weak bulbs, no sun...)

  • Reviewed: 27 September 2015

    6.7
    Location
    • Leisure trip
    • Couple

    Breakfast, no air conditioning

    Location

  • Reviewed: 30 August 2015

    8.3
    Good central location with secure parking.
    • Leisure trip
    • Couple

    Good central location with secure parking.

  • Reviewed: 28 June 2015

    9.2
    friendly staff,good location.
    • Leisure trip
    • Couple

    bed was hard, wifi did n't work in the room

    friendly staff,good location.,nice lounge, good value

  • Reviewed: 25 March 2015

    7.5
    Parking on site (underground)
    • Leisure trip
    • Couple

    Parking on site (underground)

There are also 15 reviews without text. These impact the overall review score.

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