Arenal, 15, Madrid City Center, 28013 Madrid, Spain
#67 of 428 hotels in Madrid
Guests' ChoiceBased on 1335 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
8.9
Staff
9.2
Value for money
8.8
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 29, 2024
Marta
Czech RepublicThe breakfast is not a good idea - very poor choice for a 4* hotel and unfortunately, the room is very small, noisy, uncomfortable and 4 out of 4 days, we had to wait in line in the lobby (with nowhere to sit) for 15+ minutes to get a seat. Apart from the breakfast, everything was great, but this really ruins the picture.
The hotel is super central, super clean and very comfortable.
Stayed in March 2024
Reviewed: March 27, 2024
Helena
United KingdomWe loved everything.
This is a beautiful boutique hotel with wonderful staff. The location was perfect - right in the centre within walking distance of all attractions. The room was exceptionally clean and comfortable. Breakfast was superb! We have already recommended to friends and wouldn’t hesitate to go back! Fantastic experience all round!
Stayed in March 2024
Reviewed: March 26, 2024
Keisha
United States of AmericaThe noise from the street if you’re on a lower floor.
The location was great. Hotel was clean and rooms were a good size.
Stayed in March 2024
Reviewed: March 26, 2024
Kerry
United KingdomNothing
Location, friendly staff and comfy beds Great decor
Stayed in March 2024
Reviewed: March 24, 2024
Altug
TurkeySomething wrong with the door keys.
Location.
Stayed in February 2024
Reviewed: March 21, 2024
Pauline
United KingdomNo complaints, everything was spot on.
Lovely breakfast and a great selection of food, something different everyday.
Stayed in March 2024
Reviewed: March 21, 2024
Marta
United States of AmericaThis was a perfectly nice hotel for our 3 night stay in Madrid - convenient location for walking to all the sights, very comfortable and clean room and great breakfast with lots of variety. We would absolutely stay here again and recommend to friends and family who are visiting Madrid.
Stayed in February 2024
Reviewed: March 21, 2024
Kir
Portugal- Was a little bit hot in the room but if you try to open windows it will be noisy
- Great location: 2 metro staions near the hotel, restourants, shopping centers - Good breakfast
Stayed in March 2024
Reviewed: March 20, 2024
Anita
United KingdomSmall rooms
Great location, very close (few min walk) from turistic places and restaurants. Nice design, clean and good breakfast
Stayed in March 2024
Reviewed: March 20, 2024
Joan
MaltaNothing
The hotel is in an excellent position in Madrid. Everything is perfect. The rooms are a good size and very very clean. The cleaning lady does a very good job. The breakfast was very good as well. We were a group of 6 people (3 couples) and we all loved this hotel. I recommend this hotel 100 per cent.
Stayed in March 2024
Reviewed: March 18, 2024
Sopida
ThailandNothing.
It was my first time in Madrid and would definitely recommend to friends. Hotel is centrally located to the main attractions reachable on foot. I arrived near midnight and was upgraded to a bigger room on the higher floor. Breakfast was excellent due to a wide variety of healthy choice such as gluten free, soy milk, almond milk etc. The reception has arranged for my excursions and transportation to the airport which made my life much easier.
Stayed in March 2024
Reviewed: March 17, 2024
Rohweder
United States of AmericaThe bed was exceedingly hard. We had to ask for a top sheet since the duvet is too hot, and we couldn't lower the temp in the room. Tried having the window open but our window opened toward a very nearby building and it was noisy from the inhabitants there.
The location was excellent. We had a short stay and could walk all around and see lots of historical sites and feel the ambiance. The staff was friendly and very helpful. The breakfast was delicious and they even prepared it early since we had an early flight!
Stayed in March 2024
Reviewed: March 14, 2024
Alan
United States of AmericaMore towels would have been nice, however they had no problem bringing us towels when we asked for them. The view wasn't amazing, as we looked right into an office building, but worth it for the location and the size and comfort of the room.
Loved the size of our room! We were staying for 3 nights so that was important to us and the criteria we looked for when booking. Location was down the street from an amazing tapas restaurant, Cerveceria Catalana. The employees were extremely helpful too!
Stayed in March 2024
Reviewed: March 12, 2024
Constantinos
CyprusAll
All
Stayed in March 2024
Reviewed: March 12, 2024
Robert
United KingdomStreet noise at night, but was expected due to the hotel’s central location . Would improve on the coffee as the machine was average at best.
Very attentive service with helpful staff Very clean and comfortable rooms Great location
Stayed in March 2024
Reviewed: March 11, 2024
Alan
United States of AmericaNothing at all!
Location, room size, toiletries, terrace off of room, pretty entrance.
Stayed in March 2024
Reviewed: March 9, 2024
Charalampos
GreeceEverything is perfect! ¡Hasta la.vista Madrid!
The hotel is of an exceptional boutique style! The room was spacious, brilliant, and with a bright balcony with a view to the central commercial (but silent) pedestrian street. The breakfast was fantastic, tasteful and complete! The personnel is always kind, helpful and smiley! The location of the hotel is by far the strongest advantage! The Francisco I hotel is really at Madrid's center and the guests can easily and quickly access wherever and whenever mainly on foot and by all means of transport mainly by metro; Sol and Opera metro stations are nearby while taxi are always available.. We thank you very much for the provided hospitality and the experience!
Stayed in March 2024
Reviewed: March 8, 2024
Darren
CanadaHave a second coffee maker! And perhaps let people know you can order eggs at breakfast.
Good clean rooms. Busy street but noise well insulated. Not fancy but sleek and nice.
Stayed in March 2024
Reviewed: March 8, 2024
M7nftr
CroatiaEverything
Stayed in March 2024
Reviewed: March 5, 2024
Alison
United KingdomGreat hotel situated right in the centre of Madrid. The outside of the hotel is lovely, and the inside didn't disappoint either. Our room was a decent size and we were very comfortable during our stay. Hotel staff were all very friendly and helpful, thanks so much to everyone at Francisco hotel.
Stayed in March 2024
Reviewed: March 3, 2024
Hagit
BelgiumPerfect location, tasty rich breakfast, many small treats around the lobby, beautiful room well equipped, helpful staff
Stayed in March 2024
Reviewed: March 3, 2024
Jer
United KingdomNoise loud from the street at night until about 4 or 5am room needs a long mirror
Great location and super breakfast. Good choice and can give gluten free
Stayed in March 2024
Reviewed: March 3, 2024
Sharon
United KingdomOnly thing was we would have liked a balcony. But we didn't ask. The window has shutters and no curtains, so we couldn't keep window open for some fresh air and have privacy.
Beds are comfy. Location is great. Style of hotel is very cool and quirky. Breakfast was great with made to order eggs. Toiletries are generous with comb, dental kit and face wipes. TV is a great size. We would stay again. Staff are lovely. Thank you for a great stay.
Stayed in February 2024
Reviewed: March 2, 2024
Ahmed
United KingdomNothing
Cleanness, location and breakfast and housekeeping staff
Stayed in March 2024
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