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Reviews of Maritim Hotel Galatzo 4 stars

Carretera de Andratx, Km 20, 07160 Paguera, Spain

#13 of 30 hotels in Paguera

Guests' Choice

Review score

Based on 127 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 - 41

  • Reviewed: 21 July 2018

    8.3
    LOCATION on a hill with incredible sea view!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 9 nights

    NEED for more sunbeds. OR don't let people just put towel (=reserved) on a sunbed and go away for few hours. It's hard to find available sunbed while there are almost no people around... just towels.

    LOCATION on a hill with incredible sea view! (Beach is 20-30 min walking downhill) ARCHITECTURE is beautiful. Surrounded by garden. Palms and pines. ATMOSPHERE is very relaxed. ROOMS are comfortable. rooms 602, 604, 606, 608, 610 and 702, 704, 706, 708, 710 -- balcony with great sea view + pines + SUN in first part of the day. rooms 601, 603, 605 and 701, 703, 705 -- balcony with beautiful view (sea + nature + beautiful houses) SUN after lunch + sunsets Restaurant is not far from rooms of 6th and 7th floors. 2 swimming pools (in High Season - Lack of sunbeds) Good choice of food . A little bit expensive.

    Stayed in June 2018

  • Reviewed: 27 May 2018

    9.2
    Excellent location and food, comfortable and very quiet quarters.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 10 nights

    A website announced this hotel for adults only. There were too many small children there and despite the assurance that there were no facilities for children, they provided a special pool basin and high chairs for toddlers in the restaurant. The water temperature in the spa pool was a bit too cold.

    Very comfortable and quiet room 411 with a large yard to sunbathe alone. During the day you didn't see anyone but heard them a few times which is extraordinary for a hotel with +1000 rooms and suites. Food in the restaurant Mediterranean is very good and there is a large variety for everyone. Walking distance to pools and restaurant just acceptable, the price to pay for the excellent view from the hill.

    Stayed in May 2018

  • Reviewed: 18 October 2017

    5.8
    It was an ok vacation but not a 4star stay as the hotel promises. We will not be going back.
    • Leisure trip
    • Family with young children
    • Family Suite (2 Adults + 2 Children)
    • Stayed 6 nights

    Half board, the food was more German minded than Spanish, too little Spanish, Majorcan food. The food quality various from day to day. being there for a week, the buffet became very boring. never got it sorted if we have to pay HP for my husband which left Tuesday morning, several mails and personal discussions with Booking.com and the hotel. in the end we paid it. The shuttle bus is too small, guests start to fight whom can join the bus.... the hotel should provide a bigger shuttle bus. we did not receive any information, where is what when we arrived. The location is nice and has lots of unused potential. The head of receptions should not shout after employees in front of guests. Being there with a family next to the couples and elderly couples, you do not feel very comfortable with children.

    the 2nd Pool, hidden with the Bali chairs. the view is excellent. The 2nd room we got was spacious and not soo dark as the first one. Big breakfast with good pancakes and omelettes. Service staff was always very nice and also the reception staff.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    4.2
    Run away.... do not stay here - lots of other decent hotels around the area
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    Really bad experience, rude staff, no cleaning when we came back to our room in the afternoons, no towels no understanding whatsoever of service. Avoid this Place at all COSTs. The only good thing is the area which was nice but do not stay at this hotel.

    The only good thing about this hotel was the area it was located, unfortunately they placed the hotel here, should have been better if they left the area free, now it is just a waste of space.

    Stayed in October 2017

  • Reviewed: 1 October 2017

    7.5
    A pleasant few days, but not sure if we would return
    • Leisure trip
    • Group
    • Apartsuite with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    The trek to breakfast and either of the pools. Almost required sat nav the first morning! Miles of corridors and steps and lifts rather poorly planned - definitely not for the unfit. Nothing to do within easy walk. Lengthy one way systems in the area mean that taxis can be unpredictably expensive.

    Very comfortable beds in our apart suite. Very spacious but totally characterless suite with lovely sea view spoiled at night by the sodium vapour lights in the road below the balcony. The smaller pool and pool bar were lovely and more peaceful than the main pool- although the sun beds on the grass area near the reception were also lovely with palm trees and a beautiful view.

    Stayed in September 2017

  • Reviewed: 4 August 2017

    7.1
    Very large, impersonal hotel. Beautiful garden area/view, but remote and with room for improvement.
    • Leisure trip
    • Family with young children
    • Family Suite (3 Adults + 1 Child)
    • Stayed 3 nights

    Why did they have a sofa bed in the 2nd bedroom, when they had a separate lounge area with a sofa in it? It would have been much more comfortable to have a "proper bed in there!" The balcony was large, but unusable as there was no view, lots of mosquitoes and only 2 chairs for a family apartment, that sleeps 4????!! Likewise, they did not supply enough coffee cups - I really don't understand why! The cups were waxed paper and disposable, but new ones were not always supplied after the room had been valeted (so we have to call down to reception and have some sent up). A car is essential as the hotel (which has a pretty corporate feel to it - with a vast conference facility) was built on the top of the hill above Peguera, which gives it great views but limited access to the town,... No strolling into town for dinner from here! Actually, Peguera was a bit disappointing - heaving and a bit "down-market". The whole hotel complex is extremely hilly, we were just lucky to get a suite which meant the number of steps we had to ascend and descend every day use were not overwhelming. The air- conditioning in the lounge was adequate, but in our bedroom it was pathetic. Our bathroom, although large and airy, was marred by a horribly stained, cheap, plastic toilet seat - it was clear someone had sat too far back on the seat when using it and stained the top, rear of the seat brown - urgh!! That seat should have been replaced - it was foul looking! Staff were ok, but "warm and welcoming" is not a phrase that springs to mind - maybe in relation to their hours/pay/condition - who knows! Not a very "International" feel to the hotel or resort either - something akin to what a "non-British" person would probably experience in Magaluf, if they ever had the misfortune to find themselves there!

    We had a family suite which was very spacious and modern. There was a decent sized lounge with sofa, mini bar & tv, a main bedroom (also with tv) with en suite (including a bath), and a separate bedroom (which had a sofa bed in it!) with its own en suite shower room. We had a balcony too, which, being on the 7th floor, could have afforded some lovely views were it not for the enormous pine tree immediately in front of it, blocking the view entirely! However, I can see why they had left it there as the ground would be much less attractive, with less greenery otherwise. Breakfast buffet started early, at 7am, which was great for us as we were on a Scuba diving holiday and needed to get out early each day. The selection was really good. The evening meal buffet was very good value for money, the food varied, and the dining room large and airy - so the ambiance was good too. The gardens were immaculate with a nice pool, large palm trees and great views down the coast from the terracing.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    9.2
    Lovely, pretty hotel, good service, only drawback was closeness to motorway and distance from town
    • Leisure trip
    • Family with young children
    • Apartsuite with Sea View
    • Stayed 4 nights

    The apartments were accessible from the other side of the hotel but you had to drive about 2km to get there via a motorway. I would stay closer to the pool and main reception another time. Also a 25 min walk to the town.

    Service, relaxed atmosphere

    Stayed in June 2017

  • Reviewed: 3 July 2017

    9.6
    Great hotel
    • Leisure trip
    • Family with young children
    • Apartsuite with Sea View
    • Stayed 8 nights

    Could be some more variety for breakfast. The beds and pillows were not very comfortable.

    Very nice area with great views to the sea. Good breakfast. Spa and sauna. Very clean. Very friendly staff. Surely come back!

    Stayed in July 2017

  • Reviewed: 6 June 2017

    8.8
    Perfect and calm place with an amazing view close to Palma!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Beautiful hotel on top of a little hill. Quiet, safe and an awesome view. Perfect place to eat really good and relax. In addition it is really close to Palma, to do some shopping in the evening.

    Stayed in June 2017

  • Reviewed: 29 October 2016

    3.3
    Cockroaches and no airconditioning
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 4 nights

    Airconditioning was already switched off in October in the entire hotel. Room was very hot. Staff at reception lied about having it fixed and later admitted it was switched off. Also there were cockroaches in the bathroom.

    Stayed in October 2016

  • Reviewed: 27 September 2016

    9.6
    Peaceful hotel with stunning views
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Can't think of anything, everthing was great.

    Quiet location with fantastic view. Spotlessly clean and well run hotel. Excellent breakfast with plenty of choice. The hotels private parking.

    Stayed in September 2016

  • Reviewed: 2 October 2017

    10
    Heaven On The Mediteranian
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely Nothing

    Fabulus Property 10 out of 10

    Stayed in October 2017

  • Reviewed: 5 April 2017

    10
    Lovely food and staff.
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 3 nights

    Lovely food and staff... good

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 October 2015

    7.9
    Breakfast was great.
    • Leisure trip
    • Couple

    Spa is...weird. Smells weird, and doesn't really feel all that well taken care of or put together.

    Breakfast was great. Wifi worked great. View on the 7th floor was amazing!

  • Reviewed: 4 October 2015

    7.1
    Very good quality food and friendly, helpful staff.
    • Leisure trip
    • Couple

    As the hotel is a conference centre there were times when we had to leave the pool area early or avoid certain areas due to events.Our first room was in a terrible condition and anyone that has paid to stay in the hotel should never be allocated a room like that.

    Very good quality food and friendly, helpful staff.

  • Reviewed: 3 October 2015

    5.0
    Secluded location, clean room and great views in the right...
    • Leisure trip
    • Couple

    Room facilities were shocking. TV, the safe and telephone didn't work in our room.

    Secluded location, clean room and great views in the right places.

  • Reviewed: 23 September 2015

    9.6
    Beautiful views overlooking the cove.
    • Leisure trip
    • Group

    Someone was mowning the lawn/or using a leaf blower at 9am on Monday morning. Not something that I want to wake up to whilst in holiday.

    Beautiful views overlooking the cove. Great breakfast.

  • Reviewed: 15 September 2015

    9.6
    food was excellent and the buffet was good value for money.
    • Leisure trip
    • Couple

    We didn't have a bad experience but I think they could do with a better selection of bottled or draught beers.

    food was excellent and the buffet was good value for money. we enjoyed the indoor leisure facilities ,ie sauna , steamroom and indoor pool.

  • Reviewed: 13 September 2015

    9.6
    Great views, large beautifully landscaped complex nice to...
    • Leisure trip
    • Couple

    There were not enough staff for the dining areas, something we have reported to the management.

    Great views, large beautifully landscaped complex nice to walk around, two great pools, always a place to relax, reception staff very professional.

  • Reviewed: 9 September 2015

    7.5
    Spectacular views and the lower pool and pool restaurant.
    • Leisure trip
    • Family with older children

    So much potential for this place to be very special. Great infrastructure but it doesn't capitalise on it.

    Spectacular views and the lower pool and pool restaurant.

  • Reviewed: 24 August 2015

    7.9
    Nice comfortable hotel at the beautiful location.
    • Leisure trip
    • Family with young children

    WiFi is awful. It is hard to connect, it is impossible to make skype, viber or whatsapp voice calls. Shuttle bus operates 10:00 to 19:00. It is great for going to beach, but not if you wish to have a dinner in the city.

    Nice comfortable hotel at the beautiful location. Great sea views. Courteous personnel. Pool is clean, and not crowded. Excellent beaches of Paguera is at 5 minute ride by free shuttle from hotel. Car rental is available, which is great if you would like to visit Palma, or do sightseeing.

  • Reviewed: 20 August 2015

    8.3
    Facilities were great and very clean.
    • Leisure trip
    • Family with young children

    The room was dated with tired decor. There was rust and what looked like dirt/mould in the shower

    Facilities were great and very clean. Selection of food was superb

  • Reviewed: 19 August 2015

    10
    Absolutely beautiful and relaxing - even when travelling...
    • Leisure trip
    • Family with young children

    The wifi was very poor and it was impossible to Skype or Facetime. I am surprised that such an organised and top-quality hotel does not solve this as I can read that it has been an ongoing problem for a while.

    Absolutely beautiful and relaxing - even when travelling with two toddlers. Everyone was very helpful and the facilities and the food were excellent.

  • Reviewed: 5 August 2015

    6.7
    The air conditioning didn't work properly making the...
    • Leisure trip
    • Couple

    The air conditioning didn't work properly making the bedrooms and dinning room to uncomfortable. People were allowed to reserve sun beds even though it's hotel policy not to.

  • Reviewed: 2 August 2015

    9.6
    The range of food for breakfast available was excellent.
    • Leisure trip
    • Group

    The wifi wasn't the best, perhaps more routers needed to reach all areas of the hotel. Room numbers could be sign posted a little better

    The range of food for breakfast available was excellent. The hotel is in a great location, while up the road from the main town it's excellent because it's quiet. A taxi costs €5 to or from the town which is very little. Hotel grounds and rooms are spotless and so well kept. Staff are very attentive and helpful. 2 nice big pool areas and really clean pools. The views over the bay from the rooms and pool areas are amazing!

  • Reviewed: 29 July 2015

    8.8
    Set in beautiful surroundings !
    • Leisure trip
    • Couple

    Had trouble finding hotel ! Need to get cabs or use courtesy bus , also thought it was adults only but there were Children there !

    Set in beautiful surroundings ! Lovely view from our room , friendly Staff

  • Reviewed: 11 June 2015

    7.9
    location and quality of food, pools and facilities
    • Leisure trip
    • Solo traveller

    No room service. No offer to help with luggage. telephone in room didnt work. Couldnt get tv to work and was not helped at all during my stay despite several requests regarding hone and tv.

    location and quality of food, pools and facilities

  • Reviewed: 9 June 2015

    10
    It was so much more than I expected.
    • Leisure trip
    • Group

    There is no direct access to the beach. But again, the hotel has so much to offer that we didn't really consider is as a disadvantage. And a short stoll to the beach in the evening, at the afternoon was very enjoyable, cause the area is surrounded by the beautiful private villas.

    It was so much more than I expected. Usually the hotel looks better on the pictures than in real, here it was the other way round. I will definitelly come back soon again. Huge advantage is the location, far away from the tourist (= crowded) area, which is really hard to find in Mallorca, but still within a couple of minutes close to Palma and the Airport. The hotel was clean and very peaceful, perfect place to relax and chill at the beautiful terrace or anywhere you go actually. Additionaly, they offer an open-air massage in the garden under the palmtrees with the view over the sea - HEAVEN!! All the stuff was VERY friendly.

  • Reviewed: 12 April 2015

    5.0
    Breakfast was to good satisfaction
    • Leisure trip
    • Family with young children

    There was a problem with an odour coming from the main bathroom. Although that technicians were dealing with the issue immediately they were not able to resolve the problem. While requesting a new room there was no real help from the reception service staff. Although the issue was confirmed by the technicians there was no apology nor any kind of help rather than after three attempts to finally finding a new room by ourselves. Even in a four star hotel in situations like that where the quality of the service could not be delivered it is essential to let the customer feel that he is still king and that the issue is being dealt with to the highest standard. In this case it only reflected a low standard which was not according to the rating of the hotel.

    Breakfast was to good satisfaction Serving staff at breakfast were very helpful and friendly

  • Reviewed: 26 October 2015

    8.8
    nice hotel with good facilities, good staff, nothing too...
    • Leisure trip
    • Family with young children

    weather didn't help !

    nice hotel with good facilities, good staff, nothing too much, good entertainment

  • Reviewed: 6 October 2015

    6.7
    Too many stairs everywhere.
    • Leisure trip
    • Group

    Too many stairs everywhere.

  • Reviewed: 27 August 2015

    7.9
    great location, lovely room, nice atmosphere, not too busy,...
    • Leisure trip
    • Family with young children

    Wonder if there is something more they could do about flies around food.

    great location, lovely room, nice atmosphere, not too busy, great pool.

  • Reviewed: 22 August 2015

    9.6
    Hotel grounds and the views are amazing.
    • Leisure trip
    • Group

    Wifi isn't the best.

    Hotel grounds and the views are amazing.

  • Reviewed: 18 August 2015

    7.5
    Pool area and garden
    • Leisure trip
    • Family with older children

    The Performance of WiFi Waiting time at pool bar

    Pool area and garden Daily live music

  • Reviewed: 7 August 2015

    9.2
    Nice view.
    • Leisure trip
    • Family with young children

    I wished that the shuttle bus run later than 5 pm.

    Nice view. Clean and lovely swimming pools. Spacious rooms. Helpful staff.

  • Reviewed: 4 August 2015

    7.1
    Nice location and big suite
    • Leisure trip
    • Family with young children

    Warm drinks in pool area every day!

    Nice location and big suite

  • Reviewed: 26 July 2015

    7.1
    No shop despite signs saying there was
    • Leisure trip
    • Family with young children

    Too many stairs

    No shop despite signs saying there was

  • Reviewed: 6 July 2015

    9.6
    Peaceful and stress free.
    • Leisure trip
    • Couple

    Not enough sunbeds at times.

    Peaceful and stress free. Staff very nice and helpful.

  • Reviewed: 30 June 2015

    7.9
    The restaurant
    • Leisure trip
    • Family with young children

    internet

    The restaurant

  • Reviewed: 24 May 2015

    10
    Tucked away up a hill .
    • Leisure trip
    • Couple

    Tucked away up a hill . Stunning view ,nice and peaceful . Standards in all areas very high . Handy shuttle bus service if no car .

  • Reviewed: 16 April 2015

    10
    everything except wifi speeds
    • Leisure trip
    • Couple

    low bandwidth of wifi (max 1 mbps)

    everything except wifi speeds

There are also 2 reviews without text. These impact the overall review score.

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