Puerto Rico, 27, 17320 Tossa de Mar, Spain
#13 of 41 hotels in Tossa de Mar
Guests' ChoiceBased on 376 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
9.1
Staff
9.3
Value for money
8.7
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 9, 2025
Sarah
AustraliaGreat place for families. Heaps to do to keep kids entertained. Kids club staff were great with kids and all hotel staff were very friendly.
Stayed in September 2025
Reviewed: August 22, 2025
Gloria
United StatesToo far from the beach and historic downtown for me.
Beautiful rooms, gorgeous pools, lots of amenities.
Stayed in August 2025
Reviewed: August 5, 2025
Istvan
Hungaryfirst few days the cleaners were coming at around 1pm which is nap time for kids. after asking - they changed the schedule and it was good.
food was really good. huge variety
Stayed in July 2025
Reviewed: July 7, 2025
Oda
NorwayThe rooms were a bit small. Difficult to find healthy food in the restaurants.
Excellent pool facilities for the children. The outdoor area is super nice. The staff was very considerate and created an adventurous atmosphere. The organized activities were great. The evening program was also good fun for the children. Perhaps they could have started at nine instead of ten in the evening, but other than that very good. Breakfast was good. Gluten free options for breakfast was good.
Stayed in July 2025
Reviewed: July 4, 2025
Sumi
United KingdomThey have a very limited options for food.
Perfect location - Restaurants and bus station was near -
Stayed in June 2025
Reviewed: July 4, 2025
Stephanie
United KingdomIron in the room. Not all staff very friendly - there are a handful of standouts but others not so much. Gym opens at 8am, it would be good for it to open earlier so you can work out before breakfast.
The breakfast had good choice. The adult only rooftop bar was great and relaxing. Reasonable priced drinks and food. Plenty of sun loungers and places to relax.
Stayed in July 2025
Reviewed: June 29, 2025
Neil
United KingdomNothing
Excellent food, lovely pool area. Very clean .
Stayed in June 2025
Reviewed: June 28, 2025
Steve
United KingdomOur third visit so that tells you all you need to know!
Stayed in June 2025
Reviewed: June 26, 2025
Benjamin
United KingdomJust a really solid choice of place to stay, nice staff, nice food, great pool holiday, spent lots of time in the hotel and wasn't bored at all
Stayed in June 2025
Reviewed: June 23, 2025
Per
SwedenCleaning of the floor not so good. Location is a bit far from beach and town but we knew that Beaches not sandy - stones and grit - a bit hard
Breakfast excellent and extensive
Stayed in June 2025
Reviewed: June 14, 2025
Clare
United KingdomPeople allowed to reserve sun loungers with towels! Very busy pool, bit pricey. Shower leaked into bathroom.
Thought beds very comfortable, house keeping excellent. Buffet breakfast fabulous. Great number of coffee machines and toasters so no queues at breakfast. Quick check in, good facilities for late check out. Thank you Sylvie for your spa help.
Stayed in June 2025
Reviewed: June 14, 2025
Simone
United KingdomN/A
Food was really good, very fresh and made to order for a selection of breakfast and dinner dishes, which was really nice.
Stayed in June 2025
Reviewed: June 10, 2025
Marija
United KingdomI booked and paid for a room with one double and one single bed for two people, but was given a room with two single beds instead. The reception claimed they weren’t aware of the booking details, resulting in me overpaying by about 40%. Although they refunded €20 as a symbolic gesture after some discussion, the difference would have been much more substantial for a longer stay. Additionally, the room was on the ground floor facing the street, making it very noisy.
Tossa is beautiful place, this hotel has many facilities, lots of pools, jacuzzis, nice and comfortable rooms, clean
Stayed in June 2025
Reviewed: June 4, 2025
Natalie
United KingdomDirty plates and cutlery were left on the tables in the restaurant (maybe short staffed?). But this was slightly annoying.
Food was nice, (if a little repetitive, but something to suit everyone, but not outstanding). Pool area very nice and clean, Room was nice and clean. Fridge and hairdryer were handy, clean towels provided every day. Lovely roof terrace with plunge pools for adults only. We would go again.
Stayed in May 2025
Reviewed: May 31, 2025
Nino
Belgium- If you want to have a massage, think of booking ahead of time. In 3 nights I was there in late May, they had no available timeslots at all for me to get a massage. The spa (sauna & hamam) is 6 Eur per person and needs to be booked ahead too. - This hotel is really really full of kids. So if you do not travel with kids and/or you want some peace and quite by the pool, during meals, even in the hotel corridors - consider another hotel. However, they have a kids-free (18+) rooftop with sun tanning area and a little pool with nice views, which you can use as a quiter alternative. - The staff seemed to be surprised on multiple occasions that I was a solo guest. They seem to be oriented towards families with kids. I was also not given proper attention by reception at check in, check-in was really rushed and I was not provided info on the animation or entertainment activities (I only noticed those activities by myself on the second night). - The food at breakfast and dinner buffets was very plentiful and fresh, but with very average/bland taste. Though Friday (and I would assume weekends) menu was better than the weekdays one. - I had my window facing a massive construction site with a lot of noise coming in from there from 9:00 to 18:00 and not great view, so if you can avoid getting street view side - try doing that.
- Entertainment program & activities during the day and evening enough to keep you busy at the hotel for the full day. - Good location (you can walk to the beach/city center/castle easily within 15 min). Bus station is only 5 min walk away, so you don't need to pay for taxis. - Renovated, clean and spacious rooms. Mattress and pillows were very comfortable. - They checked me in for free 1 hour earlier. - Most of the staff (especially waitreses & barmen) were very friendly.
Stayed in May 2025
Reviewed: May 21, 2025
Cunningham
IrelandFabulous hotel, friendly staff, great facilities and food and extremely clean
Stayed in May 2025
Reviewed: May 13, 2025
Anthony
United KingdomNo already excellent
The hotel and staff made the holiday special
Stayed in May 2025
Reviewed: May 13, 2025
Nicholas
United Kingdomcan't think of anything didn't like,
Great hotel and food,and entertainment every night staff were all very friendly.good facility's for adults and kids,
Stayed in May 2025
Reviewed: May 13, 2025
Annie
United KingdomSome of the other guests were a bit noisy at night
The food was good, the restaurant was spacious and not too loud.
Stayed in April 2025
Reviewed: May 10, 2025
Rachel
United KingdomNo complaints
Travelling with my parents & husband we couldn’t fault the hotel. The rooms were comfortable & nice beds. Cleaned daily. The food was varied & waiters were on top of it. A the entertainment team were great fun. We all had a really good holiday & would definitely recommend it!!
Stayed in May 2025
Reviewed: May 1, 2025
Maciej
SwitzerlandI had a feeling that the staff was not very friendly. I am not talking about the cleaning personnel, bar waiters (they were really great), but rather the reception and the restaurant management. Can't really define what was lacking, but the feeling stayed with me all the time. Quite a new experience for me was that despite having all inclusive offer, only a very limited offer of drinks was available without paying extra - especially during lunch when everything but house wine was paid extra. Indoor pool makes an impression of not maintained to carefully and the entrance, changing rooms look... dirty. And why the coffee machines are blocked during lunch and dinner??? I didn't have any guests, so I was not affected by this, however I have notices a strange rule that people not staying in the hotel are not allowed to enter its bar; this seems to be a bit strange for me.
This hotel is quite comfortable and has nice swimming pools, outdoor activity places. There is entertainment offer for kids and adults. The food is decent, but not exquisite. Good thing is that it is varied and you can find something fitting your needs everyday. Rooms are OK, clean enough. Drinks you get in bar are huge! The location is OK, you need 10 minutes on foot to get to the beach, but as you go through nice streets if Tossa, it is quite a nice walk.
Stayed in April 2025
Reviewed: April 23, 2025
Suzie
United KingdomThere wasn’t anything not to like
Even though it was Easter break and busier the hotel didn’t feel like it, plenty of staff, lovely food, so much choice at breakfast. You can hire towels for €10 as a deposit but you get it back when towels is returned. Great view from our room.
Stayed in April 2025
Reviewed: April 9, 2025
Debbie
United KingdomLoved it
Stayed in April 2025
Reviewed: April 6, 2025
Sonya
IrelandThis hotel was exceptional.. the staff.. nothing was any hassle.. the facilities were fabulous. Great location also
Stayed in April 2025
Alphen aan den Rijn, Netherlands
Loreto, Italy
Campos do Jordão, Brazil
Neussargues-Moissac, France
Vanderbijlpark, South Africa
Nairobi, Kenya
Besse-sur-Issole, France
Portorož, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content