It would be nice to have coffee/tea-making facilities in the room.

The reception staff were very helpful and the suite was spacious and comfortable, with a lovely balcony. We enjoyed the outdoor spa pool, gardens and swimming pool.

Stayed in September 2025

disappointed with evening meal not worth the money , save your money and use one of the local restaurants within walking distance. The main problem I had was with Booking.com they sent me an offer to upgrade my room which I did but what they had not done is to make sure I still had the spa access included, when I arrived I was told that I now would have to pay additional for this access Luckily the hotel Manager agreed to let us has this at no extra cost "BOOKING.COM Please check before offering upgrades, We dont need this type of stress after a 7 hour drive.

Great Location, very clean, beds super comfy. Staff very good always had a smile Breakfast excellent.

Stayed in September 2025

Absolutamente nada.

Todo en general.

Stayed in September 2025

some people smoke there

Excellent breakfast, an endless choice of delights. Spacious room, friendly helpful staff.

Stayed in August 2025

The bed was so uncomfortable , I woke up with a bad back every morning . It would have been really useful to have some information in the room in English for example a map of the hotel and surrounding area , timings for meal times . We should have made a real effort to learn some Spanish before our trip . Very little English was spoken.

Beautifully nestled in the Cantabria countryside it was ideal for us as a family needing some rest and recuperation . Very quiet and peaceful . The food was varied and excellent and we really enjoyed access to the spa ( one access per person per night stay ).

Stayed in August 2025

Cleanness, room space and confort, pool.

Stayed in July 2025

Spa is good.

Stayed in August 2025

Nothing

Absolutely loved our stay here. The hotel was stunning, staff friendly and helpful, beds comfortable and the food was delicious. Would highly recommend visiting this gorgeous hotel x

Stayed in July 2025

No shops on site or in the village Scrambled Eggs at breakfast Lighting in our room Air con inadequate Beds too firm No shower cap

The Garden are stunning. Well maintained. Views exceptional. Other amenities close by if travelling by car. This review starts by mentioning my experience with another site that unfortunately impacted my experience with this web site because booking.com couldn't accommodate my 3 nights stay on a half board basis. So on arrival I was allocated a room that Unfortunately was an attic room on L3 main hotel. Room no 305. Admittedly it was recently decorated & modern. Anyway the lovely concierge at reception moved us to the other side of the hotel grounds the older garden area with a beautiful view and balcony and fridge and bathroom toiletries but no shower cap. He absolutely went above and beyond. It's my first time ever complaining about a room to be perfectly honest. I would consider it again because this is the room I did reserve through the booking.com site. This hotel is stunning. It's spotless. We used the cafe in the beautiful garden during our stay. The Food was good and the drinks were reasonably priced. Plenty of parking when events aren't on which are mostly during the summer season. There Is parking in the village a few hundred meters away. Spa facilities are highly promoted but we didn't use those. The location is perfect for a drive to the beach in Saunces. Or a trip up to the commercial centre in Santander. Great relaxing stay before we headed home to the UK from Santander. I wouldn't hesitate to book again. Half board is a great option the food in the restaurant is exceptional and the presentation is just beautiful. The staff are all wonderful and some speak fluent English. My reason for booking this hotel is the location to Santander and its a 4* with a huge pool as the weather had been 38 degrees at time of booking but dropped to 20 ish degrees/ intermittent clouds but that was a welcome change

Stayed in July 2025

Hotel was noisy - Piano going until midnight and could be heard in the rooms. Some of the local businesses were not the most welcoming.

Hotel and grounds were really nice. Area is beautiful.

Stayed in July 2025

The lifts are small only big enough for 2 people. Rooms were a bit dark

Breakfast was good plenty to choose from lovely quiet location room big staff all friendly .

Stayed in July 2025

later found out most rooms have single beds and doubles are very limited. If that’s the case, it should be clearly stated during booking—most likely, you’ll get single beds. Setting proper expectations matters. Also, the rooms feel outdated and could use a refresh.

Clean, quiet, spacious, and with a friendly staff.

Stayed in May 2025

Not having buffet breakfast

Loved the amplitude

Stayed in July 2025

Location

Perfect location

Stayed in July 2025

We arrived later than usual

All fine as usual

Stayed in June 2025

The aircon seemed a little underwhelming but that may well have been user error 🙈

The hotel is very clean and comfortable. The pool area is simply amazing. The staff were friendly and helpful throughout our stay. The piano bar is a relaxing place to end your day and the pianist was amazing. I would definitely recommend this hotel if you're in the area.

Stayed in June 2025

Minor thing but the shower was narrow and you would hit your elbow on the handlebar

The bedroom was a good size and the bed comfortable. There was a good choice of food at breakfast, and the spa and pool were great

Stayed in June 2025

Great pool and spa area, however, a bit overpriced. Nice hotel, in a lovely location, with nice decor.

Stayed in May 2025

Wonderful, very helpful staff

Stayed in June 2025

It’s in need of some updating- the bathroom counter was delaminating and the towels were old. The bar was only open Friday and Saturday. No kleenex or coffee facilities in the room and you had to order room service for ice.

The Jardin restaurant was a wonderful surprise- very elegant food, fabulous service and very reasonable. The grounds were lovely and the setting was gorgeous.

Stayed in June 2025

there are no bar facilities so we walk into the town.

all as expected as we have used the hotel previously.

Stayed in June 2025

Nothing everything was excellent.

Breakfast was excellent, plenty of choice and great value for money.

Stayed in June 2025

No English menus or staff speaking English except reception and a couple of waters.

Clean

Stayed in May 2025

Dinner and breakfast was very well organised and slick! The food was delicious.

Stayed in May 2025