Reviews of Gran Castillo Tagoro Family & Fun Playa Blanca This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Dear Aleksandra, We're sorry to hear that your experience with us did not meet your expectations. We take your feedback seriously and will use it to improve our services. It's good to hear that you found your room spacious and comfortable. However, we are sorry that the dining and service aspects did not match your expectations. Finally, we appreciate your comments and hope to welcome you back to provide an improved experience in our family-oriented resort. Once again, thank you for reviewing us and we apologise for any inconveniences. Sincerely, Team Gran Castillo Tagoro Family & Fun

Dear Aleksandra, We're sorry to hear that your experience with us did not meet your expectations. We take your feedback seriously and will use it to improve our services. It's good to hear that you found your room spacious and comfortable.… Show more

Dear Martin, We're delighted to know that you had a wonderful experience at Gran Castillo Tagoro Family & Fun Playa Blanca. We are delighted to learn that your stay at Gran Castillo Tagoro Family & Fun Playa Blanca was enjoyable and that the resort's design made you feel comfortable despite its size. It is wonderful to hear that our team's warm greetings and readiness to assist enhanced your visit, making every request you had seem effortless. Your positive remarks about the hotel's upkeep mean a lot to us, as we strive to maintain a welcoming environment for all our guests. Once again, thank you for your kind words. Sincerely, Team Gran Castillo Tagoro Family & Fun

Dear Martin, We're delighted to know that you had a wonderful experience at Gran Castillo Tagoro Family & Fun Playa Blanca. We are delighted to learn that your stay at Gran Castillo Tagoro Family & Fun Playa Blanca was enjoyable and that … Show more

Dear Guest, Thank you for sharing your experience with us. We appreciate your kind words about the spaciousness of our rooms and the cleanliness of our complex. It is also rewarding to hear that you found our staff to be fully committed to providing excellent service during your stay. That said, we regret that certain elements of your visit did not meet your expectations. We apologize for any inconvenience caused by areas near the adult-only pool requiring attention, and the discomfort related to the bed arrangement you described. Your comments regarding the quality of food and the overall value are noted. We thank you for your feedback and sincerely apologize that your experience did not reflect the standards we aim to uphold. Our team is always available on site to address any concerns promptly to enhance our guests' comfort. Nonetheless, we hope you found our hotel's location suited to your needs and that other aspects of your stay were pleasant. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Team Gran Castillo Tagoro Family & Fun

Dear Guest, Thank you for sharing your experience with us. We appreciate your kind words about the spaciousness of our rooms and the cleanliness of our complex. It is also rewarding to hear that you found our staff to be fully committed… Show more

Dear Tom, Thank you for choosing to stay with us. We are delighted to learn that the captivating views from our hotel contributed positively to your stay. However, we regret that the dining options did not offer enough variety to fully satisfy your expectations, and we understand your concerns regarding the value perception and location. We appreciate your feedback as it helps us maintain our focus on guest satisfaction. Finally, we hope you were able to appreciate the peaceful surroundings and family-friendly amenities that Gran Castillo Tagoro Family & Fun Playa Blanca offers for a memorable holiday experience. We wish you a pleasant day ahead. Best wishes, Team Gran Castillo Tagoro Family & Fun

Dear Tom, Thank you for choosing to stay with us. We are delighted to learn that the captivating views from our hotel contributed positively to your stay. However, we regret that the dining options did not offer enough variety to fully… Show more

Dear Luca, We’re glad that our establishment could be of service to you. We are delighted that you appreciated the comfort, cleanliness, and attentive service provided by our staff as well as the entertaining facilities designed for children, which reflect our commitment to family-oriented experiences at Gran Castillo Tagoro Family & Fun Playa Blanca. However, we apologize that some aspects of your stay did not meet your expectations, particularly regarding the dining options, including our Portofino restaurant and the selection of snacks available at the bars. Your feedback is valued and will be taken into consideration to enhance our gastronomic offerings. Finally, it is gratifying to hear that you enjoyed the hotel's location, a key part of our unique setting in Playa Blanca, contributing to a memorable stay for our guests. We look forward to welcoming you back in the future. Kind regards, Team Gran Castillo Tagoro Family & Fun

Dear Luca, We’re glad that our establishment could be of service to you. We are delighted that you appreciated the comfort, cleanliness, and attentive service provided by our staff as well as the entertaining facilities designed for chi… Show more

Dear Istvan, We very much appreciate you taking the time to give us such generous feedback. It is wonderful to hear that your stay at Gran Castillo Tagoro Family & Fun Playa Blanca was so enjoyable. We are delighted that you appreciated the excellent cuisine and the cleanliness of your room, as well as the kid pool that brought joy to your daughter. Our hotel takes great pride in offering comfortable facilities and warm, attentive staff to ensure every guest feels welcomed and valued. Your recognition of our overall value and location is truly appreciated. We hope to see you again soon. Regards, Team Gran Castillo Tagoro Family & Fun

Dear Istvan, We very much appreciate you taking the time to give us such generous feedback. It is wonderful to hear that your stay at Gran Castillo Tagoro Family & Fun Playa Blanca was so enjoyable. We are delighted that you appreciat… Show more

Dear Gabor, Thank you for taking the time to review your stay at our hotel. It's wonderful to hear that you found the variety and taste of our food to your liking, our culinary team takes great pride in their work. We're also thrilled that our staff's friendliness and dedication to service made a positive impact on your experience; their smiles are a reflection of our commitment to guest satisfaction. Knowing that you appreciated the cleanliness of your room fills us with pride, as we strive to maintain the highest standards of cleanliness and comfort. The heated pool is indeed a favorite among our younger guests, and we're glad it was a highlight for your family. Receiving feedback like yours is incredibly rewarding, and we can't wait to welcome you back for another memorable stay. We look forward to the opportunity to host you again in the near future. Team Gran Castillo Tagoro Family & Fun

Dear Gabor, Thank you for taking the time to review your stay at our hotel. It's wonderful to hear that you found the variety and taste of our food to your liking, our culinary team takes great pride in their work. We're also thrilled t… Show more

Dear Lorna, Thank you for taking the time to provide valuable feedback on your recent stay with us. We're delighted to hear that our pool, entertainment, and facilities perfectly complemented your family vacation, and that you enjoyed the variety and quality of our buffet-style meals. It's also heartwarming to learn that our staff made a lasting positive impression with their dedication to smooth service. We truly appreciate your kind words about our resort's ample offerings for family enjoyment. We regret to hear about your experience with our kids club and understand this did not meet your expectations. While we are glad to know our team's response was prompt and sincere, we will certainly reflect on your comments to enhance our communication and ensure a more supportive environment for our little guests. Your recognition of the serene and quiet area around our resort, along with the comprehensive on-site amenities, is much appreciated. It pleases us to know that these aspects contributed to a memorable holiday for you and your family. We hope to have the pleasure of welcoming you back for another delightful stay at our family-friendly resort. Team Gran Castillo Tagoro Family & Fun

Dear Lorna, Thank you for taking the time to provide valuable feedback on your recent stay with us. We're delighted to hear that our pool, entertainment, and facilities perfectly complemented your family vacation, and that you enjoyed the… Show more

Dear Sarah, Thank you for taking the time to share your wonderful feedback. We're thrilled to hear that you enjoyed our pool and poolside bar, both of which are fantastic spots to relax and enjoy the beautiful surroundings. It's also great to know that our culinary offerings impressed you; our team takes great pride in providing a diverse and delicious dining experience. Moreover, we are delighted that you appreciated the complimentary upgrade to the Imperial Suite, where the spaciousness and luxurious amenities truly embody the essence of our resort. We would be overjoyed to welcome you and your family back for another perfect stay. Team Gran Castillo Tagoro Family & Fun

Dear Sarah, Thank you for taking the time to share your wonderful feedback. We're thrilled to hear that you enjoyed our pool and poolside bar, both of which are fantastic spots to relax and enjoy the beautiful surroundings. It's also grea… Show more

Dear Keith, Thank you for taking the time to provide valuable feedback on your stay. We're thrilled to hear you appreciated the abundance of sunbeds and the variety of pools tailored for children's enjoyment. Our team strives to ensure that every family has a comfortable and enjoyable experience, and it's pleasing to know that the quality of food met your expectations. We regret to hear about the shortcomings in the replenishment of washing products and the selection at the tea station. Please rest assured that we take your feedback seriously and are continuously looking for ways to improve our amenities and service. It's always heartening to receive positive remarks about our facilities and the overall comfort provided to our guests. We are committed to maintaining a high standard of service and are glad that these aspects contributed positively to your stay. We look forward to the opportunity to welcome you back to our hotel in the future. Team Gran Castillo Tagoro Family & Fun

Dear Keith, Thank you for taking the time to provide valuable feedback on your stay. We're thrilled to hear you appreciated the abundance of sunbeds and the variety of pools tailored for children's enjoyment. Our team strives to ensure th… Show more

Dear Kate, Thank you for taking the time to provide feedback on your stay. We are thrilled to hear that you found our hotel to be the perfect destination for families with young kids. Our team strives to create a welcoming and enjoyable environment for our little guests, and we're glad to know we succeeded. Regarding your dining experience, we regret to hear that it did not meet your expectations. We take pride in our diverse dining options and are continuously working to enhance our culinary offerings to please all palates. Your kind words about our staff and the cleanliness of our facilities are greatly appreciated. It is always encouraging to hear that our efforts to maintain high standards of service and hygiene are noticed and valued by our guests. We hope to welcome you back in the future for another memorable family holiday. Team Gran Castillo Tagoro Family & Fun

Dear Kate, Thank you for taking the time to provide feedback on your stay. We are thrilled to hear that you found our hotel to be the perfect destination for families with young kids. Our team strives to create a welcoming and enjoyable e… Show more

Dear Pearl, Thank you for taking the time to leave such a wonderful review about your stay at our hotel. We are thrilled to hear that our well-organized establishment and friendly staff met your expectations and contributed to an amazing stay. Our team always strives to maintain a clean and beautiful environment, so your recognition of these efforts is greatly appreciated. It is also delightful to know that the variety of delicious food offerings added to the enjoyment of your visit. We're glad that our location provided the perfect backdrop for your memorable experience. We look forward to welcoming you back soon for another fantastic holiday experience. Team Gran Castillo Tagoro Family & Fun

Dear Pearl, Thank you for taking the time to leave such a wonderful review about your stay at our hotel. We are thrilled to hear that our well-organized establishment and friendly staff met your expectations and contributed to an amazing … Show more

Dear Gianluca, Thank you for taking the time to share your feedback regarding your stay at our hotel. We're thrilled to hear you appreciated the property and found our rooms to be exceptional. Our team works diligently to maintain the high standards of our accommodations, and it's heartening to know this contributed to your enjoyable experience. The swimming pools are indeed a highlight for many of our guests, and we're glad you had a fantastic time at the bar, savoring the atmosphere and refreshments we offer. We regret to hear that the food did not meet your expectations. While we receive many compliments on our diverse culinary offerings, we understand that taste is a personal matter, and we respect your perspective. We are committed to providing a wide variety of quality dining options to cater to the diverse preferences of our guests. Your kind words about the location of our hotel being ideal are truly appreciated. We are indeed fortunate to be situated in close proximity to beautiful beaches, providing our guests with an exceptional experience both within and beyond our hotel premises. We look forward to welcoming you back for another splendid stay with us. Warm regards, Team Gran Castillo Tagoro Family & Fun

Dear Gianluca, Thank you for taking the time to share your feedback regarding your stay at our hotel. We're thrilled to hear you appreciated the property and found our rooms to be exceptional. Our team works diligently to maintain the hig… Show more