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Reviews of Hotel Gran Claustre Restaurant & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Calle del Cup, 2, 43893 Altafulla, Spain

#11 of 22 hotels in Altafulla

Guests' Choice

Review Score

Based on 99 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No bar, if they had one it wasn’t advertised

    Location was great and very quiet

    Stayed in March 2024

  • Reviewed: December 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Good restaurant.

    Stayed in December 2023

  • Reviewed: September 26, 2023

    9.0
    Descansa y agradable
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Todo en general

    Stayed in September 2023

  • Reviewed: September 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Beautiful hotel in the historical building by the Altafulla castle. I loved it!

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    A charming hotel. Would definitely stay there again and wouldn’t hesitate to recommend.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Good selection of food. Always well cooked and served with a smile.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    8.0
    Excellent stay would highly recommend
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Need hand rail by toilet by pool as slipped because stair were wet

    Everything

    Stayed in August 2023

  • Reviewed: August 27, 2023

    8.0
    Very Good
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No we’re to get drink in the day

    The room was to dark

    Stayed in August 2023

  • Reviewed: August 12, 2023

    9.0
    Fantastic location in the old town, close to many little taverns
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The pigeon by the pool & all the uncles Ed meds they made

    Being in the old town was lovely. Breakfast in the courtyard started our day off well

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Beautiful old building housing a modern hotel, breakfast was lovely.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Pigeon’s all around the pool area & leaving so much mess that wasn’t cleaned up. We knew the distance to the beach but not how steep it was ( we should have researched more)

    The old part of town was amazing, breakfast in the courtyard was so relaxing. All the staff were friendly & helpful.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    8.0
    Large and comfy rooms
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    In a 4* hotel I would have expected to have more shower products other than shower gel, but there was no shampoo, no conditioner… just shower gel for everything. A bit poor in amenities I would say for the hotel category

    Everything, gorgeous location next to the castle and old town. Breakfast in the castle patio was top experience!

    Stayed in August 2023

  • Reviewed: July 9, 2023

    9.0
    This is a lovely hotel in a great location with a fantastic outdoor space to relax
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Maybe upgrade the TV's to larger ones :)

    This hotel is probably the best in Altafulla - we have stayed here a few times and it's our top destination when we look for hotels in Altafulla. The location is awesome; the breakfast is really good and the rooms are lovelly!

    Stayed in July 2023

  • Reviewed: July 1, 2023

    7.0
    decent but overpriced stay in the heart of the old town
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Poor breakfast (no wonder it's included in the price), pool with limited availability (due to "private parties"), some rooms are very smelly (insist on changing if you get one upon arrival), problematic WiFi (something is misconfigured so in order to reach certain websites you need a VPN).

    If the price got halved it would be a decent, well-equipped (albeit smallish) option in the very heart of the historic quarter. However, at this price tag it is sadly little more than a tourist trap. Please mind that the beach and many eateries are some 15 minutes walk down from the charming hilltop old town.

    Stayed in June 2023

  • Reviewed: June 23, 2023

    9.0
    Gorgeous modern room in an historical building
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great, but there are some random things that were not so 4/5 star: The restaurant staff are very young and not very well trained : I asked for a black tea, he came with a teapot with fruit tea but no cup/saucer/spoon. It took a while to bring a cup and then we had to ask for a spoon. Every morning(we were there 3 days) they forgot something . Also, no soap/shampoo/dirty linen bag/iron board&iron/mini bar in the bedrooms. All a bit random but customary in every hotel, even of less category. A pity really.

    It’s set in a medieval village, absolutely beautiful

    Stayed in June 2023

  • Reviewed: June 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    4 star Hotel + Spa + Pool but the hotel room didn't have bath robes or pool towels. Super weird in my opinion. Charging extra for parking Charging extra for solarium.

    Hotel was pretty and ambiance was great. Bed was very comfortable and the breakfast tasty. Attention from staff also super good.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    very relaxed
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    modern facilities in an ancient building

    Stayed in June 2023

  • Reviewed: March 15, 2023

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing to remark here.

    The entire place is like a very modern castle. Located in the middle of the old town of Altafulla, in 10 minutes you can walk around the breathtaking center of it. Restaurant in the same hotel is also sublime, very good quality.

    Stayed in March 2023

  • Reviewed: February 4, 2023

    7.0
    Good hotel in Altafulla with a great restaurant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    old style rooms, we had to change one cause it had no light with the room’s windows facing the building just in front at 2M distance

    very well positioned with very kind staff

    Stayed in January 2023

  • Reviewed: January 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant which was the only one open in the neighbourhood opens at 20:30 which is late if you have been travelling all day. The restaurant is excellent but they should open for dinner earlier.

    very nice design hotel in the old part of Altafulla. Friendly service. Bed was good.

    Stayed in January 2023

  • Reviewed: January 11, 2023

    8.0
    Charming and friendly hotel in old town
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Minor details: No bar (outdoor bar closed in January), and no kettle in the room.

    Excellent location in charming old town, very friendly staff, super clean, cosy and welcoming athmosphere.

    Stayed in January 2023

  • Reviewed: September 20, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There was a few things the room was missing, for example a kettle/cups and bath mat. For the price these should have been included. Needed clearer signing on where breakfast would be held each day. On our last day the pool was closed due to an event but this was not made clear either. The spa was also a little expensive.

    Very clean, felt taken care of. The bed was very comfortable and the cleaning service excellent. The breakfast was very nice too and the outdoor setting was great. Very pretty setting and the pool area was just as it seems in the pictures. We especially enjoyed the jacuzzi on the terrace. Feels private and quiet.

    Stayed in September 2022

  • Reviewed: September 18, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    our shower had a pointless step or shelf which just got in the way. wash basin had no plug and despite complaining nothing happened. Being told there were no parking spaces when there clearly were. Being told to leave the pool as it was wanted for a private function, no word of apology.

    location, breakfast, very clean

    Stayed in September 2022

  • Reviewed: September 6, 2022

    9.0
    A lovely stay
    • Leisure trip
    • Couple
    • Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Very little! We were out and about throughout our days there. The hotel has limited public space so, probably not good for those who are looking to spend their entire days hotel based.

    Beautiful location. Wonderful breakfast in delightful courtyard. The suite was spacious and bed large and comfortable. Staff all vey engaged and friendly.

    Stayed in September 2022

  • Reviewed: September 5, 2022

    9.0
    Great for a relaxing experience near the beach
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The shower in room Fluorita Purpura needs a bit more light and some fixes. But for the rest, everything was perfect.

    I loved the smell and cleanliness of the hotel. The bed and pillows are very comfortable. Breakfast is top, nice selection on a beautiful terrace. We also enjoyed the spa circuit and I was pampered with a massage which was wonderful and relaxing.

    Stayed in September 2022

  • Reviewed: August 18, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The lack of service

    The environment

    Stayed in August 2022

Showing 1 - 25

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