Couldn’t use swimming pool it was not good water for my side , seems small and closed area. They requested me to wear a hate and slipper to use swimming pool as well. I recommend to check filter and clean for swimming from time to time.

Very comfortable beds, clean, nice smell.

Stayed in April 2024

The only thing was that the reception had very long lines for check in and check out everyday.

Everything went splendidly well!!!. I loved the hotel itself as well as the room. The staff was kind and amicable. The food in the restaurant was excellent and the bed very comfy. The hotel is in a great location and you can get to the center in less than 10 minutes.

Stayed in February 2024

That the airco was not available and the street was too loud to sleep with the windows open

The staff and the spa and pool

Stayed in April 2024

Breakfast. Definitely the weakest point. Poor quality. Cold 'hot buffet'?!

Good location, 15-20 min. walking from the Cathedral. Underground car park (extra charge). Small swimming pool. Spa. Good size rooms.

Stayed in April 2024

The sound proofing of the room was non existent, which means I could hear the people next door.

The room was good, clean and tidy, although part of the floor was ripped up, but hidden by the bed. A full bathrooms which was excellent. 15 minute walk from the train station.

Stayed in April 2024

Main downside is that the sound insulation INSIDE the hotel is poor. While the traffic outside was barely audible, the rooms inside face towards internal balconies that look over the lobby, meaning that from 6am I could hear everything happening on the bottom floor of the hotel. Guests outside my room were also very loud. I needed earplugs, which I didn't expect to need in a 4-star hotel. It would be nice if they had sound-insulated doors, or a second internal door for rooms that are close to the lobby overlook. I expected to sleep best in this hotel, but I ended up sleeping better in a hostel room with 3 other people and Holy Week processions right outside, which is strange for me! That being said, the only time I heard neighbouring guests inside the rooms next to me were if they were using the bathroom. Other things: Everything looked clean, but there were some black hairs in the bath on arrival - maybe from the cleaners, so I just rinsed them myself. The "eco think green" hand soap they use really irritated my hands, although using the body wash from the bathtub instead helped alleviate this. Sustainability is fine when it doesn't trigger eczema with its harsh ingredients and perfumes, sadly this one does - I can normally use hotel toiletries fine, especially at 4-stars, so this was a surprise. If it is a normal service to have the kettle etc., it would have been nice to have had that on arrival, and if the receptionists knew that it was a normal service. It felt like I was a surprise guest and like I would have to go to effort to get my own drink, or pay extra to the hotel despite paying a lot for the rooms. However, if it isn't a normal service, I'm really grateful that they went to the effort to provide it - I felt I could relax and feel at home in my room in the mornings and evenings a little more. I would say this is a 3-star hotel that could be a 4-star with some changes.

Staff friendly and helpful. Great location, although I would say the walk to the centre is closer to 15-20 minutes. Room and bed very comfy, bathroom really nice. Good sound insulation from the traffic outside (but see the next section) Breakfast was great, although I only used it once as I didn't want to spend 14EUR a day. All kinds of fruit, pastries, cereal (with non-dairy alternatives), seeds, savouries (oil/olives/chorizo/tomato/meat/cheese), hot breakfast, and you can customise an omelette if you want. On my second night, they brought a kettle with cups and tea/decaf coffee. I did ask about it the night before as it wasn't there on my first night and was told I'd have to buy my own coffee and ask for hot water at the bar, so I'm not sure if this is a normal service that wasn't included on my first night due to an omission, or if someone noticed I'd asked! They did allow me to store some of my own items inside the mini fridge, which I was grateful for - it's a small gesture that can make a stay a lot more comfortable. Indoor swimming pool is really nice off-season, but changing rooms are outside and is basically a room with toilet cubicles, so a little cramped! They do offer a towel for free if you need it. Bring a swimming cap or buy one there. Safe luggage storage.

Stayed in March 2024

The hot food at breakfast was cold

Dinner in the bar restaurant was excellent. Room spacious and very comfortable.

Stayed in March 2024

Location was a little outside city. Can’t control temperature of room they kept it really hot kept asking them to turn down and it would never get cooler even turned it off one night and it was still about 75-76 F, 24C. Room was much smaller than photos. Room was a 3 star. Hotel 4 star.

Beautiful property. Clean. Good breakfast- lots of selection. Made to order omelettes. Lots of fruit . Selection of toasts, cereals, meats, juices , and coffee machines. Has indoor and outdoor pool. Decent Gym.

Stayed in March 2024

The bathroom had a shelf for a phone right in front of the toilet making access difficult for us large people. Has anyone ever used a hotel phone whilst on the toilet ??

Room was a good size and undergroud parking was convenient . bar food was better than average . The bar had a tv on silent but people had the football game on their phones at high volume . location was central.

Stayed in March 2024

I was expecting to find at least what's needed to have a coffee in the room

The breakfast was excellent , the room big and and the bed vey comfortable

Stayed in March 2024

The bedrooms and corridors could do with a little modernisation

Lovely reception and dining room and bar

Stayed in February 2024

Sustainable is not really of mush as they didn’t supply any refillable items for water. Also breakfast wasn’t great and once there were a bad item which I told them about, they even didn’t say sorry for that

Staff and how they welcome

Stayed in February 2024

Everything

Everything

Stayed in March 2024

We had a noisy neighbour who we presumed was working locally as he rose before 0600 and made noise.great hotel nice am

The restaurant were very good as was the choice of food

Stayed in March 2024

Could hear what we assumed was piped hotel music late into the evening and early in the morning, but this could have come from a neighbouring room.

Location was good as on the edge of the city just off the main road we travelled on from Sevilla. We didn't want to drive in the centre at all. Parking was available at an additional cost.

Stayed in March 2024

Excellent breakfast, nice room, very nice staff

Stayed in March 2024

Todo a nivel general

Stayed in March 2024

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Stayed in March 2024

Dinner not so good. fatty food is covered in oil. For kids just French fries. Need more choice door for kids.

Location,breakfast,kids area,swimming pool.

Stayed in February 2024

I would have loved at checkout to be informed that to leave the parking garage I would need an extra exit ticket. Would have saved me some nerves and problems.

Very comfortable. Breakfast was amazing, and very good location.

Stayed in January 2024

We had a family room in the B zone and there was a at times noticeable smell of pipes but the hotel found a swift solution to it.

The hotel's Gastrobar with excellent quality food. Highly recommended.

Stayed in February 2024

Air condition was on winter mode i.e the rooms were little too warm for us. We had to run it off and open the balcony door. Since the highway is nearby it wasn't very quite. Parking costed 18 euros per day.

Comfortable beds, clean room and bathrooms. Swimming pool was open in Feb, indoor and small, but kids got to get their fun anyway since the pool was heated. Pedal court, spa and massages. good facilities

Stayed in February 2024

We booked a family of 4 room with 2 young children and they were put on a sofa bed with big gaps down the side, I was worried each night they would fall in so had to make shift pillows in the gaps for their safety. Also, when i booked the family the rooms looks very nice. On arrival, me and my husband had 2 singles and beds and the kids were on the sofa bed. My mother in law booked a double room and it was bigger and better and cheaper - she even got robes and slippers and we didn’t but paid double the price.

The hotel is clean, breakfast is good and it is a good location to head to the skiing in Sierra Neveda.

Stayed in February 2024

The four of us tried to have dinner at the hotel, but we were told that only larger groups are accepted for dinner. We don't know why, so we were forced to take room service from another, smaller restaurant where the offer was weaker. At times the hotel was unbearably crowded because children from some school or sports club, who were guests of the hotel, were running en masse in the corridors.

The beds were very comfortable, the rooms spacious, the location of the hotel quite ok, the staff at the reception were friendly, they printed me out some papers for work for free. Next to the hotel is a shopping mall where we got some things we needed.

Stayed in February 2024