We found the hotel very clinical. The dining room was in the basement and was more like a cafeteria. First morning at breakfast a waiter was pushing a large trolley around laying up for dinner. The second morning we went down for breakfast at 9.00 a.m to discover that all the dining room was already laid for dinner and we were put right in a corner. The staff never greeted you and weren’t at all welcoming. The hotel is at the top of a hill and might put some people off walking down to the seafront but it didn’t bother us.

The hotel is very modern and there was free parking. Our bedroom was an excellent size with two large single beds. Saunces is a very pretty typically Spanish seaside resort with plenty of restaurants.

Stayed in October 2023

The morning shift

Facilities

Stayed in October 2023

Parking slot is not enough for most of guest.

Quiet room Beautiful hotel.

Stayed in August 2023

Room was clean and comfortable but nowhere to put anything apart from the wardrobe shelves. Hangers in the wardrobe were too big and it was very difficult to move the sliding doors. Absolutely nowhere in the bathroom for toiletries apart from around the basin. No shelf in the shower.

Food excellent. Staff professional and friendly.

Stayed in September 2023

The doors inside the room do not soundproof so you can hear the other guests on the hallway. But I use earplugs and for my husband and son it was not a problem.

Clean, large, comfortable beds (I don’t like soft beds), clean towels every day, nice view, very friendly staff!

Stayed in August 2023

Good location walking distance to restaurants, beach & shops. Lovely view to estuary. Pool & parking.

Stayed in August 2023

Room 135 is next to noise laundry room. We asked to be changed and they were able to move us the day after.

Staff was very friendly.

Stayed in August 2023

Poor staff on the reception just given keys with very little info apart from explaining floor levels, had to ask what time breakfast was. Breakfast poor didn’t think it was worth the extra

Comfy bed

Stayed in July 2023

Room was slightly small and balcony not really worth having as very small. No eating facilities through the day and the bar was a bit strange.

Lovely public areas and reception area. Was lovely and clean.

Stayed in July 2023

Restaurant was not open as it is still out of season

Room breakfast bathroom parking and staff all superb

Stayed in June 2023

La cena

El hotel en general

Stayed in September 2022

A big disappointment. Our room with balcony - attic room with slanted ceilings opening out to a tiny patio (looked more like a water drain). On Tippie toes to see the sea. Both the hotel and room lacked character, warmth and atmosphere - felt like a morgue

Comfy bed in a really clean room

Stayed in September 2022

we didn’t eat there, but checked it out, Dinner, plain Jane and same for bfast

good location ,easy to find ,half way between town and beaches, 400 metres each way

Stayed in September 2022

quite close to main road dinner & breakfast like an old canteen and definitely NOT 4* standard ‘coaching hotel’ geared up for mass catering but soul-less

newly-refurbished swimming pool handy location

Stayed in September 2022

swimming pool smaller than in the picture no spa and limited services

Clean hotel, manor style

Stayed in August 2022

Rooms were noisy ( thin walls ).

Breakfast was very good with a wide and varied choice. Good location for the seafront and for the town. Air conditioning very effective and quiet. Tasteful decor.

Stayed in July 2022

i didn’t like that they didn’t have towels for the pool , would have happily paid to hire one, not great if your travelling light. I would have also liked to have had option of boiled eggs at breakfast and not just scrambled.

rooms were large, clean and spacious

Stayed in June 2022

N/A

Good location, nice rooms.

Stayed in August 2021

No Spa, no Air condicion

Very preety

Stayed in August 2021

no comment

My son (9) and I recently stayed at Hotel Suances during our journey to catch a ferry in Santander. We chose this hotel primarily for its advertised pool and facilities, which unfortunately were unavailable upon our arrival. This was disappointing, as it was a significant factor in our decision to book our stay here. Despite this setback, the staff at Hotel Suances were incredibly polite and accommodating. When our initial room didn't meet our expectations, they graciously upgraded us to a nicer room, which we appreciated. However, it was evident that the hotel could benefit from some modern updates and amenities. As a man of culture, I found the overall ambience of Hotel Suances to be lacking. The outdated decor and limited facilities gave the impression of a hotel that has seen better days. While the staff's efforts were commendable, the overall experience left much to be desired in terms of comfort and atmosphere. While our stay had its ups and downs, the kindness of the staff and their willingness to improve our accommodations were noteworthy. However, I would hesitate to book again at Hotel Suances unless significant updates were made to enhance the guest experience. In summary, Hotel Suances provided a mixed stay with both positive interactions with staff and disappointing limitations in amenities and atmosphere. Thank you for considering my feedback.

Stayed in April 2024

I feel the hotel should have opened later in the season. When we arrived there were no other guests until bus party arrived. Large parts of resort where still closed Breakfast poor! We had been forgotten about 1st morning, when we arrived for breakfast 9am it was closed although we were informed breakfast was served until 10am, staff did try to lay on bread and coffee

Hotel & location

Stayed in April 2024

Food, not enough parking, swimming pool

Comfortable rooms

Stayed in August 2023

No atmosphere. Small shower that leaked. Hard towels. Poor breakfast, nowhere to get a dink before 5.30pm. No terrace to take your drink if you were able to get one.

Facade

Stayed in August 2023

Nothing

Location, Value for Money.

Stayed in June 2023