Parking situation not enough for all people staying Very hard to park

Breakfast was good Restaurant for dinner not that good

Stayed in July 2025

Diner was very poor and not worth the money. Breakfast also very poor with items mussing and caothic.

Location good and beds comfortable

Stayed in July 2025

Staff attitude

Breakfast wasn’t what we expected very basic And second morning we were told to go to the cafeteria and the staff there were as surprised as we were to see us .In the bar we asked for snacks just crisps or nuts we were told the had none yet in the cafeteria next morning there were loads of stuff Don’t think the staff were very interested

Stayed in June 2025

The biggest disappointment was the restaurant; advertised online as having very exciting gourmet food but when we got there the menu was totally different and had none of the dishes from the online menu. The service was glacially slow and while the waiter was polite it was very difficult to get his attention and the drinks we had ordered. We were so looking forward to this meal and we got some very average food, most of which I left on the plate.

The hotel was lovely, and the room a little dated but very clean and comfortable.

Stayed in May 2025

Needs a bit of TLC , was shocked by the standard of food in the restaurant certainly not up to the reviews we read beforehand. Receptionist was very professional and polite but great lack of restaurant and bar staff for the numbers staying in the hotel. No mini bar as advertised and the safe did not work.

Could not fault the location amazing setting .

Stayed in June 2025

No tea and coffee facilities in the room, outdated TV, communal toilets dirty, some missing toilet seats.

Location, a staff member from Brazil was amazing (apology we did not catch his name).

Stayed in December 2024

The location is absolutely perfect, impossible to beat. Everything within walking distance. Outstanding views from the room. Very nice and large bedroom with cosy beds. Food is also excellent at the hotel.

Stayed in August 2024

AC temperature controller by the hotel.

Beautiful place, and relax.

Stayed in October 2024

The towels were two for three people at 1st night. Garbage can was only in the bathroom not in the room. Towel warmer did not work.

The location is superb and the service was so special.

Stayed in October 2024

Parking was limited and poorly laid out, the staff, though very nice, appears a bit lost on how to run a hotel, for example us and another couple of guests were in the bar and it took ages for anyone to be around to take our order. The restaurant set up is a little strange too, if you have the cheaper menu you are in a different restaurant to the expensive one ... which feels kind of bizarre! Also, unless you are interested in the church, there is nothing to do, no choice of restaurants or bars...nothing!

The room was a good size and clean, the hotel is very grand if a little faded and past its best. Staff were helpful and nice but you got the feeling they had a low level of training. Its a very beautiful location...but very remote. The restaurant offered a reasonable fixed price menu breakfast wa good

Stayed in September 2024

The food was extremely disappointing, both dinner and breakfast were awful. We were not given the option to dine in at front gastronomic restaurant on check in.

The location is perfect, easy 100m walk to catch taxi up to the lakes.

Stayed in September 2024

70’s vibes in the hotel

position was exceptional

Stayed in August 2024

Incredible - one of the best locations ever. Simply put - Transylvania in Spanish mountains with all the facilities of a top notch hotel.

Stayed in August 2024

WiFi

Location, reception staff, dinner

Stayed in August 2024

I don’t even know where to start. This was the most disappointing stay during our honeymoon so far. Few days before arriving I was reading the reviews and saw that the AC was not working. I was really worried about that and I texted them in advance to ask if it’s fixed. They had the audacity to write that everything was repaired and working (I see not from the reviews and from our experience that was not true). When we arrived at the reception after 4h driving the staff started to complain (no welcome, nothing) that we have 2 dogs and we’ve booked the attic room where dogs are not allowed. They treated us like we are some idiots who never travelled before. I ask also if the AC is working, they say yes. We arrive to the room which was incredibly small and has only 2 small bed lamps which illuminates it and it was HELL. It was incredibly hot, and then I see a ventilator. Hmm.. I wonder why is there a ventilator when they said they fixed the AC? I go to the reception (again) to tell them it is not working and the staff insists that the red blinking light of the AC means is working, I just need to wait. Fast forward to the 3rd day - it did not work. I went to the reception daily and every single time they gaslit me that they are working on it. Not to mention that the attic rooms have windows in the ceiling and during the second night there was rain and we could not open them to freshen the room because the rain was falling on our bed. We had to keep our room door open to cool a bit the room as the other guests were passing by. This was such a humiliating experience. The bathroom has no ventilation. It is simply a sauna. The shower was leaking and only 1/2 of the lights were working. The parking is a joke. Of course there was no space for the hotel guests and we had to park the car somewhere else.

We came here during our honeymoon and we really wanted to see Lagos de Covadonga, so for that, the hotel has a good location as you can take the bus / taxi up to the lakes from a spot 100m from the hotel.

Stayed in August 2024

Great SCAM. Hotel that is falling apart. From broken doors, loose room tiles under the carpet, hanging plugs, WiFi that doesn't work, broken air conditioning/heating unit. The beds and pillow are nonsense, the springs stick in and the pillow is cigarette paper, IMPOSSIBLE TO REST FROM THE NOISE. Rooms that are spaces without ventilation and in the hallway there is a smell of frying from the restaurant that enters the rooms. Impossible to park, unless you want your car to be grazed because "the last one is stupid." Many better hotels nearby with better location, price and quality

Just the location

Stayed in August 2024

Nothing

Beautiful hotel in an incredible location. I can’t describe how beautiful the nature is around this hotel. The hotel was clean, comfortable and the staff was very friendly and helpful. They have three restaurants. One fancy one, one mid-range and a cheap cafeteria. This was very helpful. We found the mid-range option great with the kids and the food was good and affordable. Easy access to Cavadonga lakes from hotel by taxi.

Stayed in August 2024

None.

Location

Stayed in August 2024

Air con didn’t work in one room so it was really uninhabitable WiFi hopeless Bad breakfast with terrible noisy coffee machine Uncomfortable pillow Rooms smelt of bleach

Wonderful turn of 20th century building with great scale and appeal in a slightly crazed setting in the middle of a Catholic shrine.

Stayed in August 2024

na

I travelled to Covadonga from Bulnes on a short detour from the Camino del Norte. The hotel was great value and I have to mention the staff, especially Jorge from Brazil, who made me especially welcome in the resteraunt, one of the best waiters that I have met along the way.

Stayed in July 2024

The noise from the breakfast coffee machine! All the rest was perfect

Lovely hotel, amazing location, thoroughly recommendable

Stayed in July 2024

Missing tissues in the room.

Location is perfect, it is next to the Sanctuary. Staff at the hotel were very kind and helpful. And the restaurant is top! If you have time go for dinner at the restaurant, really recommended.

Stayed in August 2024

Walls were very thin and so clients in adjoining rooms could be heard clearly. Bathroom mixer taps didn't work so the shower and bath were running at the same time. No plug in the sink. No electric point in the bathroom. No mirror near an electric point in the main room or bathroom. Room furniture was very dated and antiquated. No water available in the fridge Parking was unavailable and chaotic although we reserved. Food at breakfast was mediocre at best. Coffee machine unbearably loud and not working properly.

Location for the main tourist sites. Staff were helpful and friendly.

Stayed in July 2024

nothing

the hospitality of the staff

Stayed in July 2024

Loved everything!

Fantastic! Loved the views! Dinner was excellent!

Stayed in June 2024