Prado, 11, Centro, 28014 Madrid, Spain
#153 of 434 hotels in Madrid
Guests' ChoiceBased on 366 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
9.4
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 16 April 2024
Hilal
TurkeyThere is a lot of noise early morning. There is no view at single room.
Location is amazing.
Stayed in April 2024
Reviewed: 10 April 2024
Lynn
United KingdomBrilliant location and very helpful staff.
Stayed in April 2024
Reviewed: 2 April 2024
Ronnie
IsraelBased on Location and Comfort: 9/10
Stayed in March 2024
Reviewed: 31 March 2024
Cecilia
United StatesLocation was great. Close to city attractions and food/drink. All within walking distance. Staff was very friendly and helpful.
Stayed in March 2024
Reviewed: 23 March 2024
Jiye
United KingdomNothing. Never. How come I couldn't like the property? That's impossible.
It was so perfect that I felt like staying at home.
Stayed in March 2024
Reviewed: 23 March 2024
Vera
United StatesWould be good to provide some extra water in the room.
The room was a bit small, but had everything needed. Good for a short stay, walkable to main attractions and have plenty of restaurants options.
Stayed in December 2023
Reviewed: 22 March 2024
Francis
United KingdomDidn’t like paper cup for hot drinks in room
Didn’t have breakfast. Location was perfect
Stayed in March 2024
Reviewed: 11 March 2024
Stuart
United KingdomMy room was smaller than I expected and it was hard to get the temperature right in the shower - went from too hot to cold with the slightest of turns. I've put the hotel didn't meet my expectations as I thought the room would be bigger.
The location was great, the staff very friendly and it was very clean. Very very good breakfast choices too.
Stayed in March 2024
Reviewed: 10 March 2024
Ian
United Arab EmiratesThere was nothing not to like
A wonderfully situated hotel in a historic district – Cervantes lived around the corner – and conveniently close to a wide range of shops and restaurants. The whole district cones alive at night. But most of all, a big thank you to the wonderful staff at reception and upstairs. I hope to return.
Stayed in February 2024
Reviewed: 9 March 2024
Inoka
Sri LankaLocation was good. Rooms were clean. Staff very friendly
Stayed in March 2024
Reviewed: 29 February 2024
Frank
IrelandRoom a little small but ok
Location very good. Very clean. Staff welcoming and always friendly. Breakfast good and lady managing the breakfast area (seemingly single handed) is a credit to this place.
Stayed in February 2024
Reviewed: 22 February 2024
Tom
United KingdomNothing all was great
Excellent service
Stayed in February 2024
Reviewed: 6 February 2024
Saidyominova
TajikistanNothing
Everything was good
Stayed in January 2024
Reviewed: 17 January 2024
Dóra
SpainThin walls, noise from other rooms comes through
Location, breakfast
Stayed in January 2024
Reviewed: 17 January 2024
Safia
United KingdomLift is too slow,blankets in the room are a little thin and the sometimes there is a lot of noise you can hear from you’re room.
Location was superb-close to all the amenities,staff were very friendly and all spoke English,breakfast was great too with lots of variety.
Stayed in January 2024
Reviewed: 13 January 2024
Bruno
BrazilPerfect location
Stayed in January 2024
Reviewed: 12 January 2024
Q
BahrainIT WAS FABULOUS AMAZING LOCATION AMAZING AND HELPFUL STAFF : FRONT DESK AISHA , LAURA , XAVIER, JOSE & Others . HOUSE KEEPING BETRIZ , BREAKFAST AREA sorry I forgot the smiling girl’s Name
Stayed in January 2024
Reviewed: 9 January 2024
Jelena
SerbiaEverything was perfect. The location is excellent, the staff is very professional and polite. This hotel is for every recommendation.
Stayed in January 2024
Reviewed: 8 January 2024
Maria
United KingdomBreakfast didn’t have enough vegan options.
View from a balcony, location and cleanliness are really good.
Stayed in January 2024
Reviewed: 7 January 2024
Dao
United StatesNo free refill on drinking water.
Yes , love the location and the clean room and staffs
Stayed in January 2024
Reviewed: 26 November 2023
Khalid
Saudi Arabiasmall size of the room , no kettle for tea ,no tea ,no coffee at the room ,no slippers .
location excellent ,breakfast good ,staff friendly
Stayed in November 2023
Reviewed: 20 November 2023
Rui
PortugalNothing to point out!
Very helpful staff, delicious breakfast and excellent location. Walking distance to main touristic points!
Stayed in November 2023
Reviewed: 11 November 2023
Yuliya
LuxembourgVery friendly and helpful staff. Great location, in the middle of the historic center, with plenty of tapas bars and restaurants around, short walking distance to many attractions. Modern and comfortable room. Nespresso coffee machine and free mineral water. A nice little terrace overlooking rooftops
Stayed in November 2023
Reviewed: 10 November 2023
Christopher
MaltaNo particular dislikes.
Professional and friendly staff. Free use of umbrellas at reception, good breakfast choices. Room has a small refrigerator. Complimentary small bottles of water found upon arrival. The hotel has a quiet room for reading / working with a variety of books (mainly Spanish).
Stayed in November 2023
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