The fact that you have to pay for water at dinner. Is not expensive but i think you should give at least water

Room was clean, great view to the pool, breakfast and dinner was really good but you have to pay for drinks .

Stayed in October 2023

Poor quality of coffee.

Very good place to stay. Great customer service at the restaurant. Great customer care overall, hardworking staff, always ready to assist. Very clean room and very clean hotel overall. Good breakfast and dinner with attention to the details. Good quality food and customer focused staff. Highly recommended.

Stayed in October 2023

we had a half-board and on dinner they ask to pay for water.

the location to the PortAventura, to the beach. The price and the staff.

Stayed in October 2023

slow to be served / not enough staff at bar during evening times

clean hotel , great pool area , kids entertainment and nice breakfast buffet

Stayed in October 2023

Sheets could be refreshed more often to avoid bugs. We were there for 4 nights and they were not changed once. Towels were changed daily.

Very nice, clean hotel situated near attraction parcs and near the beach and city center. Rooms are spacious, hotel has indoor and outdoor pool as well as sauna. and steam bath. Food is great (buffet). Staff is very nice and gives a helping hand.

Stayed in October 2023

Pool tables were a little worn out but still worked. Our glasses in a room didn't get changed, but we made it work.

My husband & I stayed here for our honeymoon. It was a lovely hot, sunny trip. The hotel was a wow downstairs. Food was lovely so much variety. The room was good, spacious bedroom, bathroom, & balcony. We were in a room that was close to the stage but couldn't see much. We had a lovely pool view. Facilities were great, I loved they had an activity board for adults & children. You could tell that the staff really cared. We would love to come back. & the location to the theme parks was amazing. Not far to the town either.

Stayed in July 2023

- sound proofing non existent, cleaners on the hallway makes a lot of noise in the morning - just 4 slow Coffee machines during Breakfast with long waiting - massive crowded Breakfast area - slow and Hot elevators that wereld bussy

- location naar Aventura World Parks - Pool deck - friendly prices of drinks at the pool

Stayed in September 2023

The entertainment. The shows were great, but the sound was too loud. Our initial room was on the left side of the hotel, right above the stage. Mini disco was from 21:00-22:00, followed by a show from 22:00-24:00. And the music was too loud, up on the third floor you felt just like next to the stage. We requested the room to be changed as it was impossible for our 2 year old daughter to sleep and the staff was great and changed it the next day. The food was good, but the options are very much thought for British guests, especially for breakfast. There are other options, of course, but mostly fried sausages, eggs and such

Super clean, great staff, good food, close to the boardwalk/beach. We would like to give a special mention to the staff (from cleaning, entertaining, reception, restaurant) as they were all exceptional.

Stayed in August 2023

Nothing

Everything! We both loved our stay! Our room was perfect and the beds were extremely comfortable. I have to say the animation team made our stay! They were great and kept us entertained for the entire week! Will definitely be back.

Stayed in September 2023

Wonderful staff, very friendly. Food was decent. Free water which is a bonus.

Stayed in August 2023

The pool is not as big as shown on the pictures. The staff should smile a little bit 😃

Location, cleanness, food, spa, animation,

Stayed in August 2023

Longchairs availability at swimming pool early morning (please manage your capacity…) Rooms a bit old fashioned, lack of usb plugs to charge phones and devices Lack of seafood in buffet (keep in mind it is not cheap for full pension) Lack of self service laundry room

Location close to both Port Aventura and Salou city center Nice swimming pool Pretty good buffet overall (fruits & salad bar very good) Service quality and customer care, good animation team Spa & fitness well equipped, very useful to avoid early afternoon scorching heat Underground parking very convenient

Stayed in August 2023

Needs a larger pool area

Proximity to Port Aventura theme parks

Stayed in August 2023

The noise from the music of the afternoon kids section was too much. If your room has pool view better go with your kids so you can enjoy kids afternoon time, or select another room that might be more quiet as otherwise the noise is too much even with all doors closed

Stayed in July 2023

Family friendly.

Stayed in July 2023

Too much restriction in the pool..could not play with small ball. Pool should be bigger to allow for more beds and people to play in the pool

Breakfast and location were great...

Stayed in July 2023

.

Breakfast very nice Location very good

Stayed in June 2023

Nothing

Everything

Stayed in June 2023

We enjoyed everything about this hotel

Stayed in June 2023

Pool closing times were too early 18:00 or 19:00 hour. Why? we could not enjoy the pool because of this schedule. It would have been nice to know this information upfront. The spa needed reservations and the spa pool required to wear a swim cap but this information was not clear on the signage. Attendant was getting upset at people coming in because they were not wearing a swim cap. That spoiled our visit to the spa.

Breakfast was very good. facilities were well taken care of. The staff was very courteous and helpful.

Stayed in May 2023

Nothing

location - close to beach and walking distance from Port Aventura, great ambience, amazing food, live entertainment in the evenings, two swimming pools, spacious room with balcony, tour arrangement and ticket bookings, kid friendly with video games

Stayed in June 2023

The doors to the rooms have a big gap between them and the floor, and you can hear everyone passing and closing their doors from the hallway. Also at night, if you have a room that faces the pool, there is going to be music and people at the bar that will make a lot of noise until 11:30 PM or even more. Both these things prevent you from having a good nights sleep.

The food was great, a lot of diversity. The staff was very welcoming.

Stayed in June 2023

didnt clean under the beds and cleaning ladies not so nice

yep

Stayed in June 2023

The hotel is good value for money. The staff is nice, the rooms are spacious and the cleanliness is good. Parking is available in the underground garage under the hotel for 12 euros/night. We were satisfied with the hotel.

Stayed in June 2023