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Reviews of HG Maribel 4 stars

Urbanización Pradollano, S/N, 18196 Sierra Nevada, Spain

#18 of 88 hotels in Sierra Nevada

Guests' Choice

Review score

Based on 205 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.3

  • Free WiFi

    8.4

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Showing 1 - 57

  • Reviewed: 26 March 2018

    7.1
    Great location, good bed and shower. Need to do something about parking and getting onto slopes
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Breakfast was poor. Dining room generally cold in the morning. Worst car parking I have ever experienced. Firstly, not enough spaces and very poorly managed by the hotel. We had to phone a client, who was on the slopes, to get out. The whole car park was icy and the person at reception was very rude and unhelpful. Also, I don't think the hotel management have experienced the hotel from a skiers point of view. For example, getting out onto the slopes is very difficult. Snow not cleared on the stairs. Finally, on a beautiful sunny day, the terrace was covered in snow and you could only sit on one or two chairs at the end of the terrace, that were piled up. Very unwelcoming for guests.

    Bed was very comfortable. Great location. Shower good.

    Stayed in March 2018

  • Reviewed: 13 February 2018

    6.7
    Absolutely love how cozy and warm the hotel is and the location in great.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower heads were not great as you have to put the pressure to it’s lowest otherwise It sprays everywhere (at least in our bath). Jacuzzi water wasn’t as warm as expected and lastly, fee to access the spa... if you’re a guest and you’re paying for the facilities of the hotel I think that should be included to the guest.

    The bed was spacious. When checking in and going to the room, there’s water bottles and a fruit platter waiting for you 😊. Heating system was great 👍🏼

    Stayed in February 2018

  • Reviewed: 12 February 2018

    7.9
    Great location for the slopes with friendly staff, let down by mediocre food.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The food. Although the breakfast was ok, the quality of dinner and day-time snacks is really bad. The prices are okay, but the food should be better. It doesn't do any justice to the region. The staff were nice.

    Great location if hitting the slopes is your main priority. Probably the best location for that as it is on the piste. Room was big, spacious and bright. Parking could be challenging, but there are spaces.

    Stayed in February 2018

  • Reviewed: 26 February 2017

    8.8
    Probably the best value Ski In\Ski out hotel in Seirra Nevada.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    Extra cost to use the wellness centre. Lacks a swimming pool.

    Ski in\Ski out. Clean and Comfortable. The family rooms suited our party size. Exclusive (private) usage of the wellness centre (bubble pool and sauna).

    Stayed in February 2017

  • Reviewed: 25 February 2017

    10
    Comfortable mountain lodge
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were too hot.

    Small hotel atmosphere, freshly cooked to Order breakfast (continental options buffet style). Location right on the piste. Rooms were quiet at night, clean and newly appointed, plenty of space with lovely views of the piste.

    Stayed in February 2017

  • Reviewed: 24 February 2017

    6.7
    should not be 4 star , 2 or 3 at the most !!!!!!!!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    No Tea or Coffee in room, No menu in Restaurant, Could not offer any food even though we were staying there, Had to go to next door Hotel ??

    Good Location, Room O.K. Bed very good

    Stayed in February 2017

  • Reviewed: 20 February 2017

    8.3
    Sunny Sierra Nevada
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    Having to pay for the use of the jacuzzi and sauna. I think these should have been included.

    Location was cool, food at hotel could have been a little better, but over all was nice. The fire and bar area was old and rustic, very nice.

    Stayed in February 2017

  • Reviewed: 20 February 2017

    9.6
    The rooms are well heated and cozy.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Parking is very tight in the lot in front of the hotel, but we managed to find a spot. The jacuzzi could be a bit warmer.

    The rooms are well heated and cozy. Very nice pillows and linens. My non-skier husband enjoyed reading by the fireplace with beautiful views of the mountains. It was fabulous to be able to ski out the front door in the morning!

    Stayed in February 2017

  • Reviewed: 19 February 2017

    9.6
    Amazing hotel with great views of the slopes
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was great, amazing view of the ski slopes from our balcony, only problem was that the shower leaked so after a shower the bathroom floor was flooded

    Stayed in February 2017

  • Reviewed: 19 February 2017

    8.3
    Comfortable Hotel with perfect access to slopes
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 4 nights
    • Submitted via mobile

    Evening Meal was poor so wouldn't recommend half board

    Lots of storage in the room for ski clothes/bags. Great view of slopes from balcony and the best part of the hotel is being able to ski in ski out. Also FREE parking!

    Stayed in February 2017

  • Reviewed: 17 February 2017

    5.8
    Tired hotel that needs some TLC
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Food was poor quality. Restaurant service poor - serving dessert before my partner had finished her main. Hotel looks tired and is in need of a major uplift.

    For skiiers, very close to the piste.

    Stayed in February 2017

  • Reviewed: 13 February 2017

    9.2
    Very pleasant !!!
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Can't find a bad thing to say!

    Everything was very very good!! Staff was very friendly, advising us on all what we needed! Food was excellant (especially the breakfast) which comes included on the room price) The hotel is very well situatated if you want to go sking or just enjoy the area.

    Stayed in February 2017

  • Reviewed: 19 January 2017

    9.2
    Short stay at HG Maribel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was too hot but could control that ourselves. The restaurant/bar staff need to look like they're enjoying their job even if they aren't.

    A very traditional, attractive hotel. The situation is very good. It was very clean and well run. The breakfast was very substantial, everything you could possibly want. The reception staff were very polite, informative and helpful .

    Stayed in January 2017

  • Reviewed: 5 January 2017

    7.5
    Great hotel let down by excessive room temperature
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very excessive heating in rooms that we were not able to control. Resulted in sleepless and very uncomfortable nights.

    Good facilities and location. Great food in the restaurant and bar.

    Stayed in January 2017

  • Reviewed: 29 December 2016

    6.7
    The location of this hotel is fantastic for trips to the...
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking is at the best difficult, there are insufficient bays for the number of guests and within the immediate vicinity there is nowhere else to park. Whilst the hotel offers facilities like Sauna, Jacuzzi etc, they neglect to mention that these cost 15€ per person for half an hour and must be pre booked for an exact time ( minimum 1 hours notice), which when on holiday is not possible. Breakfast includes coffee however uf you don't want the flask coffee it's extra! My final complaint regards the restaurant: I'm Vegetarian, I want to know what is on offer before booking a meal, they are unable to tell you at 5pm what is being served that evening!! Unacceptable. On the plus side I received a recommendation to use a small Spanish bar near the hotel which served fantastic home cooked food. I would suggest this as a preferred alternative. La Cabani 5 mins walk up the hill.

    The location of this hotel is fantastic for trips to the snow, the hotel was clean and comfortable. Breakfast (which was included) was not a relaxed affair however there was a good selection of cold foods. The hotel is kept beautifully warm throughout and the staff are friendly.

    Stayed in December 2016

  • Reviewed: 26 December 2016

    8.3
    Nice cosy hotel with a good situation,beds ok not too hard...
    • Leisure trip
    • Family with young children
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Bad that it is a extra charge of 15euro/pp for the jacuzzi,better if it is included in the price

    Nice cosy hotel with a good situation,beds ok not too hard,nice girl Sabrina at the reception

    Stayed in December 2016

  • Reviewed: 15 April 2018

    9.2
    Fantastic place for a family ski holiday
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 4 nights

    the spa/jacuzzi could have been warmer and bigger

    Great that you could ski from the hotel. Staff were warm and welcoming

    Stayed in April 2018

  • Reviewed: 7 April 2018

    6.7
    Comfortable, good location, small bar, ski lockers tiny, parking a nightmare.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The food, frozen food that is still frozen for dinner isn’t good. Classic understaffing in a chain hotel,

    Location, ski in, out

    Stayed in April 2018

  • Reviewed: 27 March 2018

    8.3
    Breakfast was good.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No bath. Walls a bit thin could hear people come and go in room next door.

    Breakfast was good. Pillows nice and comfy. Hotel on ski slope.

    Stayed in March 2018

  • Reviewed: 9 March 2018

    7.9
    Everything ok just the jacouzzi was a litle bit to cold to...
    • Business trip
    • Group
    • Double Room with Extra Bed
    • Stayed 2 nights

    Everything ok just the jacouzzi was a litle bit to cold to stay in long . The temp in the rooms was to high and so the air was very dry .

    Stayed in March 2018

  • Reviewed: 9 February 2018

    8.3
    great location and good facilities.
    • Leisure trip
    • Group
    • Quadruple Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    the evening menu could have been better

    great location and good facilities. staff are very friendly and helpful.

    Stayed in February 2018

  • Reviewed: 18 January 2018

    7.9
    Very good location, and very friendly staff.
    • Leisure trip
    • People with friends
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    The temperature in the room was too hot. And beds were bit uncomfortable.

    Very good location, and very friendly staff.

    Stayed in January 2018

  • Reviewed: 7 December 2017

    7.5
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Food Menu has room for improvement

    Break Fast was Nice

    Stayed in December 2017

  • Reviewed: 6 April 2017

    10
    GREAAAAT
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Bed Comfy Bkft Gteat Staff wished to make our stay something specIAL.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    5.8
    Hotellet har ett bra läge för ski-in ski-out och man kunde hyra skidutrustningen ganska nära.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Det luktade mögel i receptionen.

    Stayed in March 2017

  • Reviewed: 26 February 2017

    6.7
    The bedrooms were far too hot and sleeping difficult
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 4 nights

    The bedrooms were far too hot and sleeping difficult

    Stayed in February 2017

  • Reviewed: 23 February 2017

    7.9
    Good choice for skiers who are well catered for.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Somewhat understaffed for breakfast

    Pleasant ambience, rustic style, comfortable beds, very handy for the slopes.

    Stayed in February 2017

  • Reviewed: 19 February 2017

    5.0
    I wouldnt go back. very expensive for what you receive
    • Leisure trip
    • Family with young children
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The bed was like sleeping on concrete. Very tired hotel.

    Not a lot

    Stayed in February 2017

  • Reviewed: 3 January 2017

    8.8
    Beautiful location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing location... and the wine!

    Stayed in December 2016

  • Reviewed: 27 December 2016

    10
    Excellent Location, wonderful staff.
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night

    The Dinner was disappointing.

    The location, the staff and the wonderful breakfast. Comfy warm bedroom.

    Stayed in December 2016

  • Reviewed: 12 December 2016

    9.6
    snow trip
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Have to pay so expensive money for half an hour in the spa

    Very good and very close from the slopes.

    Stayed in December 2016

  • Reviewed: 8 December 2016

    9.6
    wonderful hotel in a great location.
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night

    wonderful hotel in a great location. breakfast was very nice as well as all of the facilities.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 April 2016

    8.8
    Location, waiting on staff in the bar/restaurant were so...
    • Leisure trip
    • Couple

    The room that we had 206 I think...was perfectly located however smelt permanently of drainage. Having to pay for the sauna etc...when a guest in the hotel, this should be included.

    Location, waiting on staff in the bar/restaurant were so very hard working and very courteous!

  • Reviewed: 29 March 2016

    7.5
    The staff
    • Leisure trip
    • Couple

    The bed could be more comfortable. And the sofa too. The terrace has a lot of possibilities but now you can found only four tables and ten chairs...

    The staff The location

  • Reviewed: 27 March 2016

    8.3
    Location on the slopes was ideal for skiing.
    • Leisure trip
    • Family with older children

    Spa area had to reserved. Would have been nice to have facilities available to hotel guests with no added charge.

    Location on the slopes was ideal for skiing. Breakfast was good . Staff very friendly.

  • Reviewed: 20 February 2016

    8.3
    Warm and cosy and very convenient for the slopes.
    • Leisure trip
    • Group

    The restaurant was understaffed so very busy. The bathroom did not have a bath which is lovely after a hard day on the slopes. Would have been nice to have tea making facility in the room .

    Warm and cosy and very convenient for the slopes. Comfy clean rooms and helpful staff. Nice bar area with log fire. Quiet location and good views over the mountains. Staff spoke good English. Convenient boot and ski room and lockers. Near to ski hire depot too.

  • Reviewed: 29 March 2015

    7.9
    We loved the views over the ski slopes.
    • Leisure trip
    • Group

    Breakfast was fine, but dinner was pretty abysmal, something really needs to be done regarding this.

    We loved the views over the ski slopes. Everywhere was warm

  • Reviewed: 1 March 2015

    8.3
    Spacious room, revived a family room when we only booked a...
    • Leisure trip
    • Group

    The food in the restaurant was disappointing, poor quality and portion sizes for the money.

    Spacious room, revived a family room when we only booked a twin. Fabulous views, skied straight into the slopes.

  • Reviewed: 24 February 2015

    8.3
    Lovely hotel and staff
    • Business trip
    • Family with young children

    Slow wifi No mushrooms at breakfast poor choice unless you ask you don't get But a 8 out of 10 for me

    Lovely hotel and staff You can get eggs and bacon but you must ask for it no extra charge at breakfast time wifi is there but slow don't try an stream or face time only 1 bbc news channel no other English TV

  • Reviewed: 9 February 2015

    10
    A cosy but very comfortable hotel, almost with a family...
    • Leisure trip
    • Family with older children

    A cosy but very comfortable hotel, almost with a family atmosphere, although belonging to a Hotel chain. The location to the piste (the "Maribel piste") makes it a unique spot, not only in the Sierra Nevada, but all over Europe. The place is a cosy exception in the otherwise quite dull urbanicacion. I would not hesitate to go there again.

  • Reviewed: 16 January 2015

    7.9
    The staff is very friendly and I really liked the atmosphere...
    • Leisure trip
    • Couple

    The hotel overall is in need of renovation. Apparently they have already done the double bedrooms but the bigger bedroom type that I was staying in was still very dated. The changing room is quite cramped and you can't fit ski boots in the lockers.

    The staff is very friendly and I really liked the atmosphere of the hotel - very cosy and easy-going. Some may not appreciate the dinner menu but it was enough for me and of good quality. The WiFi coverage and speed is very good and it's great to walk off the piste after a hard day straight into the hotel.

  • Reviewed: 15 January 2015

    8.8
    How warm the rooms and the whole hotel was in general.
    • Leisure trip
    • Family with older children

    The only 'bad thing' was that check in was only available from 15:00 which is ridiculous, having driven a few hours away and had to wait several hours for my room. Since I arrived early and I didn't have my room to get changed into my gear the only possibility which I was offered was to get changed in the lobby bathroom which smelled bad and was uncomfortable. I hope they change this policy to an earlier check-in atleast from 11am!

    How warm the rooms and the whole hotel was in general. Really friendly staff Amazing breakfast buffet! I was able to just stick my skis on and just start skiing right outside the hotel! Free parking just infront of the hotel

  • Reviewed: 4 January 2015

    8.8
    Very friendly, funny staff who were so helpful!
    • Leisure trip
    • Family with older children

    Didn't have a map of the village - it's quite a confusing place when you first arrive as it is on so many levels and all the roads are one way! Perhaps more frequent shuttle buses to and from hotel?

    Very friendly, funny staff who were so helpful! Gorgeous view across the pistes from our balcony. Could have sat there all day, people watching. Lovely to doze in the late afternoon listening to the wild giggles of kids taboganning under our balcony. Really nice ambience in the sitting rom and great food in the restaurant. Staff worked sooo hard - new years eve there they all were and then at 7 the next morning, all the confetti, wild wigs, horns and crackers etc cleared up!

  • Reviewed: 24 March 2016

    9.6
    Staff excellent, great location, good bar and restaurant,...
    • Leisure trip
    • Family with older children

    The room was a little too warm, but this was only a minor issue.

    Staff excellent, great location, good bar and restaurant, free parking and wifi

  • Reviewed: 22 March 2016

    9.6
    Very friendly and helpful.
    • Leisure trip
    • Group

    The price of sauna

    Very friendly and helpful. Good breakfast.

  • Reviewed: 17 March 2016

    7.9
    Close to slopes great off road parking
    • Leisure trip
    • Couple

    Leaving

    Close to slopes great off road parking

  • Reviewed: 3 March 2016

    10
    Great location, great view!
    • Leisure trip
    • Couple

    There could be Slightly more evening meal and snack bar menu options.

    Great location, great view! Great breakfast.

  • Reviewed: 29 February 2016

    4.6
    The room vas ok
    • Leisure trip
    • Solo traveller

    Food and breakfast terribel

    The room vas ok

  • Reviewed: 27 February 2016

    7.5
    Perfect location situated by the slopes.
    • Leisure trip
    • Family with older children

    I would grade the hotel as a 3 star hotel except for the location and the size of the rooms.

    Perfect location situated by the slopes.

  • Reviewed: 4 January 2016

    9.6
    Furnishings
    • Leisure trip
    • Couple

    No mirror in bedroom

    Furnishings Open fire

  • Reviewed: 3 January 2016

    6.7
    Food was terrible.
    • Leisure trip
    • Family with young children

    Food was terrible. Paid 100euro per person for an inedible dinner. Toilet was dirty.

  • Reviewed: 26 March 2015

    8.8
    Ski in ski out.
    • Leisure trip
    • Family with older children

    Ski in ski out. Friendly and helpful staff. Possibly the best hotel from the point of view of location, overlooking the slopes (front-line).

  • Reviewed: 19 March 2015

    10
    Warm welcome, room upgrade without asking.
    • Leisure trip
    • Group

    Warm welcome, room upgrade without asking.

  • Reviewed: 1 March 2015

    9.2
    View on snow Fields very beautiful
    • Leisure trip
    • Couple

    View on snow Fields very beautiful Authentic

  • Reviewed: 22 February 2015

    6.7
    Comfort, nice room, lovely restaurant
    • Leisure trip
    • Family with older children

    Could of done with tea, coffee facilities in the room

    Comfort, nice room, lovely restaurant

  • Reviewed: 16 February 2015

    10
    Only complaint was that the room was too warm at night for...
    • Leisure trip
    • Couple

    Only complaint was that the room was too warm at night for sleeping!

  • Reviewed: 27 January 2015

    7.5
    The location and views were excellent
    • Leisure trip
    • Couple

    Could of been cleaner.

    The location and views were excellent

There are also 16 reviews without text. These impact the overall review score.

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