Everything was perfect

Stayed in February 2024

Nada

Las instalaciones. En general

Stayed in February 2024

Overall, 8 out of 10. To make it ten, the scrambled eggs mentioned above and the bed! Omg, this was like the worst ever. Very good is, if the management of the hotel sleeps like 1 or 2 times a month in random hotel rooms, you'll see for yourself. You'll find out that in rooms at first floor (numbers 110X) the music production from below is very loud (yes, it terminates at 22-ish, but if you want to relax at nine . . . ). And I guarantee that you'll be ordering new matresses for hotel after first night.

Hotel is obviously used by travel agencies from Germany, so individual traveler might be a little stranger here :) However, if you speak at least little german, you feel like at home, even speaking in castellano to staff gives you response in german :) Place is spacious, parking, storage room, poll and other is good, in Spain it deserves 5*. Our stay was off season in February, looks like this is one of very few hotels open. We had half board and I must say the food is great, actually one of the best I've seen in a hotel. Except scrambled eggs, those vere cooked to death every day :) It is funny, because if the head chef can make all the food very good, it is not so hard to check on the cook who kills the eggs, right? ;) On the other hand, there is cooking station where you can have made like sunny side up eggs.

Stayed in February 2024

Very attentive staff

Stayed in October 2023

Wonderful hotel with mostly returning guests. The staff was exceptional. Rooms clean and food a delight. Traveled with 2 year old who enjoyed playground and swimming pool!

Stayed in October 2023

Inside pool area. Old housing technology.

Very clean. Very friendly staff. Nice outside pool area. Good buffet for breakfast and dinner.

Stayed in September 2023

Lovely hotel, fab food, great facilities

Stayed in June 2023

The calm, the quality of the guests, the super friendly staff, the delicious Mediterranean cuisine, the proximity to the beach, the nice pine trees garden, the amenities like the jacuzzi and the sauna, and of course the spa services where the therapists are really excellent… not to mention the super interesting price to quality ratio… I highly recommend this hotel for a relaxing retreat by the sea

Stayed in September 2023

Mattress 🙈 too soft. Felt like i am falling into the hole. This is the only thing which i didnt find comfortable.

Everything!!! The hotel is perfect! Located near the beach and close to the shopping center and restaurants. The pool is really nice and big. The room and balcony with mountain view - beautiful sunset and sunrise views every day. Very clean. The room was big and bathroom/toilet had separate doors, which is very rare. Pool cafe/bar was amazing. Whatever i ordered was delicious. The staff is super friendly, smiley. Not only at the pool btw, but in general. Greeting you with a smile and being helpful with all the needs. I enjoyed my stay and would definitely come back.

Stayed in September 2023

It was far from Palma

We were on a honeymoon, stayed for 7 nights, the welcome in the room was very warm , the facilities were great, the breakfast excellent, the stuff very good, the location was quiet

Stayed in August 2023

Preferred treatment for repeat visitors during dinner time by getting the best tables outside and new visitors only being seated at the entrance door inside. There should not be any reservation for buffet dinner at all and if you have pls make sure EVERY guest has the same chance to sit on the terrace! We are all paying customers and not dining for free!

Everything was good 👍

Stayed in July 2023

The pool bar/restaurant closed early

Amazing hotel with fabulous staff and entertainment.

Stayed in July 2023

nothing

breakfast was very good. rooms were amazing

Stayed in July 2023

Not the prettiest of settings- our room overlooked a car park and supermarket. There was a construction site directly opposite the swimming pool.

The hotel staff were very welcoming. We stayed in a suite which was spacious enough for the two of us, although the air con in the bedroom was not working as affectively as we would have liked. The breakfast buffet was exceptional. The location of the hotel is at the quieter end of Cala Mallor which worked well for us as we enjoyed the walk to/ from the restaurants in the evening.

Stayed in June 2023

nothing. all perfect

absolutely perfect. immaculate. wonderful swimming pool pkenty of lounges and umbrellas. fabulous breakfast great staff

Stayed in June 2023

The staff, the feeling of space, attention to detail, cleanliness and comfort of the room.

Stayed in May 2023

The vegetarian options for dinner was limited

Breakfast is great. They have a good spread of dishes. The service is exceptional, everyone at the hotel is friendly, helpful and courteous. The prices are quite reasonable. The property is nice and clean, rooms are spacious and there are 2 pools outside and inside. If the weather is cold then the indoor heated pool is great. They also have a spa (paid), free access to sauna and steam room and some exercise options.

Stayed in April 2023

Great location, beautiful hotel.

Stayed in April 2023

Only one thing was a surprise, suite 2307 the drawers were all broken, not what I expected for the rating. As long as you did not want to use them, the room was great otherwise. There was more than enough wardrobe space.

Service from the staff was excellent from start to finish. David by the pool was great. Food was great, and plenty of choice. Gardens are well kept and the spa, pool were fab. I highly recommended the sports massage..

Stayed in March 2023

The only thing was on Saturday there were alot more people and I felt a bit harassed in the restaurant at dinner and breakfast the next morning. It didn't feel there was quite enough staff for the volume of people. But the people who were working were extremely polite and worked very hard.

The food generally was excellent particularly the first night on Friday. There was a complimentary drink for us as we entered the restaurant on Friday aswell, The spa facilities were lovely and it was very relaxing break. Also have to mention the Motown singer on Friday night was superb.

Stayed in March 2023

Amazing breakfast and very comfortable beds. Staff was lovely and we enjoyed our stay there!

Stayed in March 2023

Very big and comfy room, very nice views, EXCELLENT SERVICE from the staff, clean and relaxing spa. The breakfast had everything we needed and every evening you have different food in the buffet. They have many cocktails in the bar and very kind and helpful staff, I would recommend the Limoncello Spritz! Easy parking around the area (on February).

Stayed in March 2023

Staff where friendly and nothing was too much trouble

Stayed in March 2023

Timetable of inside pool and spa too short

The extremely friendly staff made the difference. Great team!

Stayed in February 2023