NA

Clean, modern, rooftop

Stayed in February 2024

- Insufficiently clear menu/offer/meals of the day in the cafeteria. - Repairs in the rooms - The refrigerator stopped working after 2 days, the shower mount was torn, the lamp didn't work - generally, things that did not interfere with the normal use of the room. Despite immediate reporting at the reception, they were not repaired within 7 days of stay.

Overall rating: very good. Nice decor, very nice staff (most of them speak English), helpful with immediate questions. The rooms are ok, with very comfortable beds (towards the harder ones, which is great for tall and heavier people), with the necessary equipment. The food was ok, varied, but not overloaded. The variation between days is noticeable, but not too variable.

Stayed in April 2024

No gym

Good food, nice staff ( works hard )

Stayed in April 2024

The hotel is great but there are 2 points that spoil and cheapen the experience: charging 2 euros per day for pool towels and the nice big large cabanas/chairs that have to be booked and paid for, so instead of being used they sit there with no purpose. The breakfast is not great, good selection but quality of ingredients is not great in comparison to other hotels in Spain.

Roof terrace and pools are great, a new and clean hotel

Stayed in April 2024

The gym is not well equipped

Comfortable and good food

Stayed in April 2024

Nothing

Beautiful hotel. Spotless clean and friendly staff. Great breakfast.

Stayed in April 2024

It was a pleasure staying at this hotel, which is 15 minutes walking from the beach. PortAlicante is a nice hotel with excellent food and service (big thank you to Rachel, Christina and Domingo). Very tasty food in the form of a buffet, you can choose: Italian, Indian, continental, etc. Also the restaurant is very good and reasonably priced. Overall the experience was brilliant and we enjoyed. definitely stay there again.

Stayed in February 2024

The rooms in the older part of the building were a little dark, although a good size.

A well run hotel, quite luxurious in the new part of the building. The rooftop bar was wonderful although it was closed in the evening out of summer season. The staff were brilliant especially the ones in the restaurant at breakfast.

Stayed in April 2024

Found the location was a little out of the way. A very residential area. BUT I liked the quiet atmosphere.

Breakfast was good. Plenty of choice. Enjoyed the buffet dinner . Good value . Cocktails on the roof terrace lovely in the early evening.

Stayed in April 2024

Bad WIFI connection, soap dispenser were crap, and early cleaning and no toilet brush which we needed sometime

Clean and relatively new

Stayed in April 2024

There’s nothing that I can say I didn’t liked it.

The most of it atmosphere wise such a beautiful areas everywhere, hall ways, dining, bar outside front and top of hotel relaxing atmosphere, but the most friendly staff reception and restaurant staff their assistance are very good, would highly recommend to visit.

Stayed in April 2024

Open plan bathroom

Central location and warm rooftop pool

Stayed in April 2024

The terrace pool was supposed to be heated but the water was freezing cold. I had booked a double room but instead got a disabled room, when this was brought up with reception staff, they just told me they were fully booked and to check back again next night…

It was very close to the beach and the long promenade. Buffet Breakfast was good with a lot of choice.

Stayed in February 2024

I could not find any kind of instructions, for example about the safe or phone numbers to reach reception.

The main building is brand new, very well decorated, very nice feeling. Great swimming pool, chairs around and bar and restaurant spaces. It is all ample and airy. The personnel really kind and helpful. The room was spacious and minimalistic, very comfortable.

Stayed in April 2024

Nothing to dislike

Modern, tram station nearby, Really nice breakfast with lots of choice

Stayed in April 2024

The wifi was not great and slow multiple times, maybe because link is not enough for that amount of people. Although Breakfast was good, the coffee machines are too slow causing some queue.

The room was very clean and hotel had everything new. Breakfast was decent with many options.

Stayed in April 2024

very clean and modern good location to transport links

Stayed in April 2024

- wifi was patchy and not great

- room was modern, clean and comfy - our room had a balcony overlooking the pool and had some sun during the day. worth upgrading - breakfast buffet was good with lots of options - Great powerful hot shower!

Stayed in March 2024

-

Clean, functional and beautiful hotel with nice facilities.

Stayed in April 2024

Hotel parking bit expensive

The hotel and facilities were really good. Breakfast was excellent, exceeded our expectations. The kids loved the rooftop pool.

Stayed in March 2024

Nothing

Amazing price, hotel is beautiful! Didn’t expect it to be so picturesque but it definitely exceeded my expectations for a cheap weekend getaway. Friendly staff, we upgraded our rooms and staff helped with ordering taxis and finding local activities. Hotel/bar food and drinks were reasonably priced and enjoyable.

Stayed in February 2024

N/A

Everything

Stayed in March 2024

When it’s busy expect to be queuing at breakfast or at the bar.

Really nice and modern hotel. The decor and facilities were great. Good location close to San Juan beach. Alicante close by by tax, tram or bus.

Stayed in April 2024

Only that I got told off as I took one teabag to replace the ones in our room as the cleaner didn't replenish them. I had to put it back. I thought that was very unreasonable!!

The hotel is absolutely stunning. It's really modern, clean and comfortable. It has 2 pools and a children's splash pool with little slides. Kids can use the roof top pool too!! It's only a 5 minute walk to the beach and the promenade with restaurants, bars and cafes. There are other restaurants scattered around the hotel but not all open in April. The area is lovely, it's a very much a locals place which we liked. You can get a tram or bus into Alicante city which takes about 20mins. Breakfast was really nice too but you are not allowed to take anything out with you. Not even a teabag which I thought was a bit mean!!

Stayed in April 2024